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    Suzuki Motor Cycles

    2.0 (1 review)

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    19 years ago

    Helpful 3
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    East Bay Motorsports - Delivery of my 390

    East Bay Motorsports

    (644 reviews)

    S O to Amid for Helping me out to purchase My 2025 Zx10r.Very Good Costumer service.Definitely…read morerecommended.and i'm going back again to do business in future...

    I purchased a brand new 2021 Sea-Doo RXT-X 300 from East Bay Motor, along with an extended…read morewarranty. After only 42 hours of use, the engine failed. From that point, the experience was unacceptable. The jet ski sat at their facility for 10 months, left outside and uncovered, exposed to the elements. There was no urgency, no communication, and no basic care for customer property. Instead of standing behind the product, they pushed me to pay $9,500+ for a replacement engine, despite the extremely low hours. They also supported a claim that the spark plug in the engine was not original at the time of failure ,which is not accurate and this contributed directly to the denial of both warranty and insurance. Because I lost trust, I sourced my own replacement engine (18 hours) and shipped it to them. It then took another 3 months just to install it. When I picked up the jet ski: * The trailer hitch was damaged * The electrical adapter was missing * The cooling system had 0% coolant (which could have destroyed the engine again immediately) * My new lithium battery was missing, replaced with an old 2020 battery * The jet pump assembly was shaking, indicating improper installation I was told missing items would be sent to me. Nothing was sent. After waiting over a month, I had to purchase everything myself. Now I have to take the jet ski to another shop to correct the issues. Bottom line: This was not just poor service -- it was negligence, lack of accountability, and unprofessional handling of a major repair. I strongly recommend thinking twice before trusting this shop with your equipment.

    Scuderia - Aprilia RS 660 Stars and Stripes Edition on their showroom floor

    Scuderia

    (445 reviews)

    Dogpatch, Potrero Hill

    I love working with Scuderia! I bought my bike here, and they have been incredibly helpful every…read morestep of the way. They were especially accommodating when I needed help storing my bike for a while--it was a huge weight off my shoulders, and they kept it perfectly maintained for me. I also have two vintage bikes from the '80s, and even though that's not their main focus, the team is always happy to answer my questions and help me keep them running. They really go above and beyond for their customers. Beyond the great service, the vibe at the shop is awesome. I genuinely love hanging out there and going to their events--everyone is so kind. My dog loves the shop just as much as I do, especially getting to see Kennedy's dog, Honey! Highly recommend them for both their expertise and their community spirit.

    Had a quickshifter installed on my 2024 Tuareg 660 yesterday. Rode in and waited at the shop for…read moreit to be done. Nick was great at reception and the whole process was easy. Nice coffee shop right next door and Scuderia was comfortable with a couch and lots of two-wheeled eye candy. Nick kept me updated on the progress and spent some time with me afterwards explaining the new feature: What to expect, operation, how to identify a problem if it were to occur, etc. Could not be happier. Unfortunately didn't catch the name of the tech who did the work. I do my own maintenance but if I ever need to service my bike, "Niko", this is the only shop in the bay area I'll take him to. Thank you Scuderia!

    Suzuki Motor Cycles - motorcycledealers - Updated May 2026

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