I called to get the price of a contact lens exam, which isn't covered by my insurance. I was quoted…read more$80. They charged me over $132. I said that when I called I was quoted $80, but they didn't care. They told me that contact lens exams start at $80 and said she should have told me that. Whose fault is that? But I'll take that up with the AG's office. I also had a regular eye exam, which was covered by my insurance. When I looked at the prices of the frames, most were between $550 and $750, and that was without the lenses with all the special coatings they were pushing. Then you have to wait after picking out frames because there's only one person that handles the ordering. When it was my turn, she made the comment that she really liked my frames. I said, "Good, put lenses in these frames" and I took the glasses off and handed them to her. (I prescription shades in the car.) The frames I was wearing were much nicer than any that they had. And my glasses only cost me $325 INCLUDING LENSES at Waverly Eye Care in Belmont. I would have gone to Belmont, where they only charge 50 bucks for a contact lens exam, but it was toward the end of the year and they didn't have any appointments before my benefits would expire. (My bad.) I should have known when MyEyeDr was the only outfit that had plenty of appointment times available. It's because they're so wildly overpriced, deceptive, and upsell driven. In addition to all that, the trial contact lenses that they gave me had expired over 7 months prior to my appointment in December, 2025. Is that even legal?

I went back to them after years , reluctantly. My…read moreappointment went smooth / but since that appointment and paying in advance for new glasses , that they said would be ready in three weeks- I have had no reply from the multiple calls into week 4.

My daughter who just turned 4 has been going here to see Dr. Amita Bhatt when she was just 2 months…read moreold because our peditrician saw that her eye crossing seemed to be more than your typical new baby crossing. We continued to see her a few more times till she was 6months and her crossing had not cleared but become more easily definable and the appointments were uppped to try to get good measurements till she was 9 months and Dr Bhatt performed surgery on both eyes (she had infantile esotropia) and we saw amazing results within days of the surgery. We still continue to see her every 6 months and every appointment it amazes me how patient she is and how sweet she is with the kids, she is one of the reasons my daughter has no fear of doctors or hospitals and we look forward to seeing her every time. Dr. Bhatt was also great and had even asked us if we wanted to get a second opinion when she could tell we were worried and even gave us a list of doctors she recommended. The staff there as well were amazing, between the assistants who perform the tests ahead of time and take down our information to the staff that schedule appointments and helped us go over what to expect when it came time to scheduling for surgery. We highly recommend the office!

Front desk staff is horrible. Nobody picks up the phone or returns voicemail messages and if they…read moredo call you back they dont leave voicemails. Doctors are mostly competent and skilled if you can get through to make appointment. Rude staff also wont let you use the stairs to go up to third floor if you have appointment with them, probably violating a safety code. Not sure they realize there are many other nearby eye care locations that focus on patients experience.

Dr. Le is fantastic and knows her field very well. I am so happy she has her own company and office…read morenow. Dr. Le takes the time to answer all questions whether they are small or big. She really examines and tried to identify all issues and calms your worries. She is passionate, knowledgeable, and very friendly. You will feel very comfortable for your vision exams. Her team is great and theres plenty of parking downstairs.

Let me begin by thanking the previous reviewers because their feedback helped me decide to visit…read moreDr. Le last month. My family and I have been seeing the same optometrist in a nearby town for over 20 years. However, some recent experiences left me wanting to try someone else. I am so glad I made the decision to visit Dr. Le. In my first visit, she examined my eyes and found a condition that can lead to a retina tear. Dr. Le helped me get an appointment with a highly regarded ophthalmic practice. An ophthalmologist addressed the issue the same day. The ophthalmologist told me that I probably had the condition for around two years based on the scar tissue. He gave Dr. Le (who he doesn't know) a lot of credit for identifying a barely visible problem. He said that he could have missed it himself. Beyond the eye issue, Dr. Le was very thorough in examining my eyes, filling my prescriptions, and fitting me for the best glasses and contact lens. She is friendly, explains things effectively, and provides compassionate eye care. I would highly recommend Dr. Le to my family, friends, and anyone who is looking for an optometrist.

Really frustrating experience. I made an appointment for eye exam to get new glasses and contacts…read more Glasses prescription was fine, though I got glasses elsewhere. The contact lenses were a nightmare! First contacts prescription was completely wrong. Could barely see with them. Went to an appointment to get them corrected but I accidentally forgot the lenses, asked if they could reset my appointment for any time later that day...NO. I had to wait 2.5 weeks to get seen again! At the next appointment, they "corrected" the prescription but it took them one month to have them available. Despite multiple inquiries about my contacts, emails and calls to their lens center, the contacts were sent to a different office, about 35 miles away! I asked if they could either transfer to my doctor's office or mail to me...NO! They insisted on a whole new order. Yet more waiting! They did expedite the order but the prescription is still off. I need to hold small print about a yard from my eyes to able to read it. There was no follow up on their part. Totally frustrated, I am going next week to a different doctor and company to get contact lenses that are supposed to be right for me! To add to the frustration and my negativity was that I was there three times a week asking for my lenses (only because my physical therapy was across the hall) and each and every time they asked my name (you'd think they'd remember after 10x, assure me that they would call me as soon as they would come in; when they eventually came in, nobody called. What a waste of money and time!!!

CONTACT LENS WEARERS BEWARE! You'll notice its been more than a dozen years since anyone has…read morereported that the aging Dr. Edelestein had been able to successfully fit contact lenses. I had a horror show trying to get him to do so for me, and it was a total fail. Not just the results - the process made no sense, as he wouldn't start with my perfectly fine existing prescription. He just flailed around with alternatives that were far off the mark until I just has to say NO MAS

Great optometrist there. Convenient location. Not all of the staff is particularly friendly, but…read morethey act competitive with other stores, including being reluctant to give you prescriptions, which is incompatible with Massachusetts law. I've never had this problem elsewhere, including getting pupillary distance or measurements that would allow me to get glasses elsewhere if I want. It's petty. Also much more expensive than some other places that make equally good lenses with good frame choices, and they don;t take insurance which is of course their prerogative. I hope to follow the optometrist elsewhere when they leave.

Awesome customer service and excellent products! A very wide variety of frames as wellread more

Dr. Paris is great she really knows her stuff and i wouldn't hesitate to recomend her to anyone.read more

I have been going to Stephanie Paris, OD for about 2 years for my annual eye exams. I wear contact…read morelenses and glasses. Dr. Paris is excellent. She is extremely friendly, courteous, competent, and helpful. I feel very comfortable at my appointments. I highly recommend her.

I had a pair of frames with a broken wire. I'd been to multiple stores and none of them had the…read morepart, and none of them had any interest in repairing them. Felix made time for me on a busy Friday afternoon and had the frames looking good as new in an hour, at a great price. He knows his trade and clearly cares about his work -- definitely won my business for as long as I live in the area.

Felix is always amazing. He looks at my face and chooses five or six frames for me to try and one…read moreof them always works. I used to pick a few myself when I first started going to his shop but now I don't even bother. The frames are always reasonably priced too.

Super friendly, patient and knowledgeable opticians and staffs. My 2 year old daughter got her…read morefirst glasses here and we will be returning!

These guys are great, they're located in Children's Hospital of Waltham but they have adult…read moreprescriptions/glasses. I've been working w/them on getting some Maui Jim sunglasses & although they're not part of the insurance network/discount, they still offered me 20% off frames/lenses... which is almost $80-$90! (btw, I checked 4-5 other places & none were as competitive as MOW. Also w/a locale in Meffah... July 27th update - Just picked up my prescription & it's fantastic. Really like these guys, def use them if you can! Nice ppl, great price & easy to use.

I am so glad I found Dr. Le again. She used to work at the Randolph Eye Associates before opening…read moreher own practice. I will be going to her moving forward. She cares about her patients, she is down to earth and really gives you knowledge about your eyes, contacts, glasses, etc. Her office is gorgeous and on the third floor. There is a massive parking lot (free) out in the back. Her doors to the elevator are on the side across from the post office. Dr. Le is patient and takes her time with her patients. I highly recommend going to Dr. Le regarding your vision.

Had a great experience from start to finish. I was running late due to work and Dr. Le called…read moremultiple other patients so that I could switch appointments and still be seen the same day. Extremely fast turn around for getting an appointment compared to the numerous other offices I called that had months long waiting lists. When I got there she was very kind and friendly, explained everything clearly and didn't try to pressure me into any extras. The whole visit was probably 30 minutes and she wrote my contact prescription in advance so that if I liked the trial versions I could just order them without having to return. Very grateful to have found this office and Dr Le

These people are terrible with communication and being on time. After months of waiting for a…read morescheduled appointment for a consultation, we ourselves found out, without the administration calling us or telling us by the way, that they rescheduled to a later day early in the morning because the doctor was not present in the center that whole day. That alone is such an inconvenience. Other people also had similar problems and they had to drive for so long to the center only to find out their appointments were rescheduled without prior notice. To make matters way worse, on the day of the rescheduled appointment, the wait time was ridiculously long for us and everyone else in the waiting room. We waited for over two hours past our scheduled appointment time and we left without seeing the doctor. This whole place is a joke. I don't ever recommend going here.

I had to take my son here for a consultation, it was supposed to be a 9:30 appointment and we had…read moreto leave at 11:15 without being seen by the doctor, really poor scheduling and long delays looks like is the norm with this center, also our appointment got moved without even being informed, there is this person Sandy Z who does all the tests, she is a gem of a person who went above and beyond to help, other than her, everything else did not give me a good feeling about this place, probably the doctor needs to look into scheduling and book appointments accordingly