I have been Dr. Miller's Patient since moving to Natick in 2019. I enjoy my visits with Dr…read more Miller, he is extremely knowledgable and does a great job explaining things and answering my questions. Natick Family Eye Care / Dr. Miller is a huge improvement over my previous eye doctor. They are honest and transparent about the costs and charges related to the exam and any glasses / contacts that I purchase or am considering purchasing. Overall I highly recommend Natick Family Eye Care, I look forward to my eye exams with Dr. Miller

Back in October, my appointment went very well and had a great experience. However, in the past 4.5…read moreweeks, I've been having extreme difficulty getting new contacts. The wrong pair was ordered (though i said i wanted the sample they provided which i was told was in my chart) and shipped to me and then i had to call over 8 times to get in touch with someone. Two weeks later I provided my credit card and was told the new contacts would be in. I called 1.5 weeks later and was told they will need my credit card to order. There is a clear disconnect between front and back office and it is difficult to manage when each conversation is repetitive and continues to cause a wrong next step. It is now over 5 weeks since i first ordered my contacts :( this is frustrating. Great clinical care, but be wary when ordering contacts/glasses. I'll likely be looking elsewhere to avoid this experience again.

I went to go see Dr. Cressey after my previous Optometrist left her practice. Her location is…read moresuper-easy to get to via the T, and the office seemed nice and new. Dr. Cressey spent more time with me than my previous Optometrist, and took time to find out about my family history and my concerns. She also informed me about Lasik surgery, which I'd been curious about. I was very happy with Dr. Cressey and highly recommend her, especially if you are someone who wears contacts and ever has any issues with them!

I had an eye exam today because it's been about 3 years since my last exam. Dr. Cressey came very…read morehighly recommended and I can see why. Dr. Cressey greeted me with a smile as I walked into the office. She gave me the paperwork and we talked about the day and family. She was very thorough during the exam and explained every test that she was administering. She made the process easy and at the end of the exam I had clear and comfortable vision with what she prescribed. I will recommend her to my family, friends, and colleagues.

It's billing is terrible. I ended up paying something I was not supposed to pay. Not going backread more

The Optical Dept at Westwood Eye is phenomenal! I brought my 88 yr old mother for new glasses. My…read moremother has macular degeneration so it very tricky to get an accurate Rx along with it being a very emotional experience for her. The optician, Glynis, was exceptional - went above & beyond to make sure the Rx was correct for my mothers changing vision while also making my mother feel good & have a pleasant experience. No small feat! Glynis's kindness & patience was limitless! I would highly recommend Westwood Eye to anyone! Thank you Glynis for a truly wonderful experience!

I left Neeham Eye Associates feeling a bit frustrated. I use them as my primary optometrist and…read morecame in to see if they could adjust my new glasses from Warby Parker. The attitude I got left me feeling like I wasn't welcome. They let me know that they don't adjust Warby Parker without charging me a fee and couldn't confirm they wouldn't break them. They should note that many people cannot afford the cost of many eyeglasses (they charge hundreds of dollars that aren't always reimbursed) and Warby Parker offers low cost glasses. Adjusting them would take them just a few minutes and help customers feel supported. Instead, I left feeling embarrassed.

I am visiting from Richmond VA. I have a 9 year old with glasses that are difficult to replace…read more.. Which of course means I travel with his older pair (never quite right once new frames and tweaked prescription are gotten used to)... And the frame breaks. Not a full break but enough that a remedy is required as we are traveling 10 more days. That's the back story... The fix is coming from my new relationship with Needham eye associates and in particular Ilana! She helped trouble shoot, ordered frames and even helped to work within a tight time frame! She is the most pleasant person and I certainly hope that she is recognized for her willingness to go above and beyond! I am visiting local family and am thrilled to have made this association! I am grateful beyond words!

Saw Dr,Z she was terrible.Rushed through eye pictures tried to write I had diabeties when I do…read morenot and said my prescription changed when she showed me no proof. Place is a scam to get you to purchase new glasses. Do not recommend!

Don't be foo by this company, service is horrible and employees give attitude when there's a…read moreproblem. Regardless of your frustration with them they will pacify you until you finally give up. Companies like this have a poor business model that results A.I. customer service and horrible manufacturing of frames and prescription. Companies like this don deserve the business of people who work hard for the money just for a franchise like myeyedr to belittle your efforts and no respect for spending money at their establishmen. I wouldnt recommend my coworker, friends or family here. 3 months for a pair of prescription glasses. BEWARE OF THESE SCAM ARTISTS AND BUSINESS

I stopped in to get my sunglasses fixed - one of the screws had come out. The staff was very…read morefriendly and helpful, and they took care of it immediately. I would definitely recommend and will be coming back!!

Dr Moderno is one of a kind, so professional and thorough in his job and explains everything. Truly…read morewants you to have the best lenses possible. Also the staff are wonderful to help with getting you set up with a pair of glasses and can always return for a tune up free of charge when needed.

Professional, friendly, cost-effective optometrist. Been going here for years as have several…read morefamily and friends. He is a bit old-school and does several things the same way he did years ago, including not accepting VSP. However, I soon realized VSP has nothing on this guy's insanely low prices. Bring in a prescription or have an exam done that day if he has time. Quick turn-around for quality glasses. The fact that it is a locally-owned business is another plus.

A curious place. Worth a visit, if only to experience what it's like to travel in a time machine…read moreback to what I imagine the 1950's must have been like. Dr. Harvey Leavitt is an older gentleman who seems to be the only one running the show here. All appointment making and information-taking is done slowly by pencil, and the place has the feel of a barbershop meets water-war era LA private eye office. After waiting five minutes while the doctor described a pair of glasses over the phone to a customer, there was an oddly direct line of questioning that honed in on where exactly I wanted to purchase my contact lenses. Online is where I told him I wanted to purchase them. So he said he wouldn't give me an eye exam. Because of "certain things consumers don't know" and "attorney" and grumble grumble. That was that, and he tore up the sheet that he been writing my information down on. So I left. It was an oddly unceremonious end to the exam before I could actually even make it into the old-timey-looking back exam room. Dr. Leavitt didn't seem to mind losing my low-margin business, and I was quite happy to get out of there and not have to follow through with what most certainly would have been an interesting eye exam. The guy is clearly marching to the beat of his own dusty drum, and the place seems weirdly outdated for modern life and invites equal parts bemusement and discomfort. And this is coming from someone who grew up in a backwater rural area full of these kinds of places. TL:DR If you're hoping to get a contact lens prescription so you can order them online, save yourself some time and go elsewhere. In fact, just go elsewhere in general. I would not be surprised to hear about this guy in the news at some point.

I have been seeing Dr. Kolnik for numerous years. He has never been anything but friendly,…read moreprofessional, knowlegeable, and prompt. I highly recommend him to friends and family. His front desk staff (Bea) is also very accommodating, knowledgeable and professional when it comes to the administrative aspects like billing, appointments, ordering contacts, etc. Check Dr. Kolnick out on zocdoc.com which has verified reviews from patients who visited him and he has a solid well-deserved 5 stars. Another benefit of this office is the fashionable glasses they sell. The eyeglass professionals spend the time and effort to help you select the best glasses that are right for you. For a long time I hated the way I look in glasses but they're always able to help me find a pair that I love to wear and feel good in. Lastly, there is abundant parking out front.

I assume if you're reading this sentence that 1) you've been to an optometrist before and 2) your…read moreeyesight is sufficient to read this sentence. If you've never been to an optometrist, this review is for an eye doctor. If your eyesight sucks or you moved to a new area and need a checkup (as I did and needed), then other reviews here should testify to the longevity of this doctor and his positive impact on his patients. Me, included. Come back to this review after you see him and let me know if you can read this sentence clearer. I think you will.

I found this place five years ago after going through several other opticians unsatisfied. Dr…read more Leavitt, however, has a great sense of humor and will fix up any problems you are having in a jiffy. If you're not sure where to go, give him a try.

Dr. Chang is awesome. The two women at the front desk are completely horrible. They complain…read moreabout other patients openly and there's always a problem with my insurance. Every. Single. Time.

I agree with the other review about how Dr. Chang does a great job. The prices are very good for…read morethe eye exam and contact lens exam, and he does a thorough job. HOWEVER, the women at the front desk are just AWFUL. Why do they always bill me when I already paid for everything? It is so frustrating to have to always waste my time to fix the problem. Can't they keep better track of these things? I feel like it's EVERY TIME.