this restaurant was recommended to me by a person who's judgement I trust - so before bringing my family and friends here, I slipped in for a late lunch one day just so I could get an idea what the food quality was really like - and I certainly wasn't disappointed: large pieces of top-quality fish and fresh seafood - exactly what I have been searching for in the tri-cities area for some time now, after moving here some years ago
but with that being said, at this point I just don't see how I could possibly risk bringing friends and especially family here
what changed? interestingly, it was a food delivery service that caused me to make a 180° about-face in regards to becoming a customer here
for reasons beyond my control, it's been nearly impossible for me to take the time and dine-in, so a few times I made family-size food orders from Sushi-Modo.. and doing so seems to have exposed their utter lack of quality control and inability to provide edible food in their delivery orders
every time I made an order for a delivery from Sushi-Modo via Skip The Dishes, there were at least a couple of glaring deficiencies - not only in the quality of the food, but also in their preparation of the food, and their ability to follow the simple food-handling guidelines one would expect would be required by local health authorities
several times, human hairs were discovered in food orders provided by Sushi Modo by horrified family members who quite understandably refused to finish eating their meals.. twice I had to abandon these family meals at home and quickly bundle everybody into the car and head out to one of a few restaurants we use for dining-in
at other times, their miso soup arrived at a stone-cold temperature - as if it had been prepared many hours before and then refrigerated, but for some strange reason, it was never reheated before being packed for travel... and yet, the correct flavour there every time! I have ordered many dozens of meals from a very few Japanese restaurants in this area via Skip The Dishes and NEVER once has an order of miso soup order ever been delivered at less than the ideal temperature for immediate enjoyable consumption - and yet, it's such a simple detail, that it beggars belief that Sushi Modo can't do the same
the other worrying aspect in regards to the food supplied by Sushi Modo is the quality, sadly... and the items always seemed to be of the more expensive kind - salmon eggs and flying fish eggs often appeared to be a day too old to be served - an impression borne out by the flavour, which many times rendered the item totally inedible.. also, their chopped scallops seemed subject to being kept and served a day later than one would expect from even the most inexpensive Japanese food restaurants
another food item that was shockingly poor in quality every time I ordered it was their tamago - which was nothing short of very off-putting - if a Japanese restaurant is incapable of providing this simple egg item in an edible condition - the way every other Japanese-style restaurant in the area has always done, then one can reasonably assume that any other item on their menu for delivery could be suspect - again, we never received a piece of tamago that seemed fresh and inviting to eat
please don't assume that just because I've travelled Japan extensively over the years, that I am holding Sushi Modo to the same exacting standards as every single restaurant I have enjoyed in Japan - from the most excellent 250+ years family establishments to 100 yen bars or a quick meal off the belt - because it would hardly be a fair comparison, given our proximity to the quality food stocks and markets utilized by the Japanese - however, one of the most important aspects of Japanese food has always been the quality - no matter what the dish - which is why it's so difficult to understand why Sushi Modo would choose to provide such poor food quality for delivery, when dining in seems to be held to a much higher standard
will I make a future visit to Sushi Modo in the hope of enjoying a positive dining in experience? I might - but I will never again risk exposing my friends and family to their delivery food, as I have yet to receive a satisfactory explanation as to why so many meals and dishes they've provided for delivery was of such abysmal quality read more