Wow after 20 yrs plus this place still packs them in for breakfast. Don't be discouraged if you see a full parking lot, it's mostly the ole timers in here drinking their coffee. So ever time I've eaten here it's good stuff, love the biscuits and sausage gravy and thick cut bacon is always a hit. Great cinnamon buns !!!!!! Most the waiters working here are professionals they no how to treat a customer!!! 5 stars for service alone!!!!!! read more

Fantastic pasta with meat sauce, breakfasts. Great service. Great morale amongst the staff. Food quality is very very good. Definitely try their home made pasta. Highly recommended. read more

When we walked in they said the wait was 20-35 minutes, we said we'd be okay sitting at the bar and we got sat in no more than 10, id say closer to 5 minutes. i got the western platter with hash browns, grilled chicken, peppers, onions, and red salsa. it was a bit bland, needed salt and pepper but was great with the biscuits and gravy. i stacked everything on the biscuit. service was good, didn't know we were supposed to pay up front, all and all was pretty good. read more

Susan's is the best and most affordable breakfast place in NWA hands down. They have amazing cinnamon rolls and their breakfast dishes are absolutely delicious! I believe everything is made from scratch as well. read more

On our road trip we made a detour to visit our friend's sister who recently moved to Arkansas and took her out for breakfast at Susan's Restaurant before she went off to work. The waitresses and hostess's were all extrememly friendly and conversive. Like many states we've visited of course we got some stares from fellow customers eating near by (nothing we can do about that) We didn't really mind it here as the staff was really great. We ordered our food and i ordered the "getcha by" with 2 sunny side up eggs toast and grits as i wasn't that hungry. Everything was plated and tasted great just like how it should. The prices are also really great with my meal being $4. If i lived here i'd probably be a regular. During our meal one of the hostess asked about my Raiders beanie and where she could purchase one and i told her she can order it on Amazon. When we were leaving she explained that her son was a die heart Raiders fan and she wanted to get him something for christmas. We laughed and chit chatted a little before we headed back on the road. Raider nation is live and in effect lol read more

Susan's Restaurant - Small breakfast with grits - New American Near Me - Springdale, Arkansas

Susan's breaks the rules. An establishment is supposed to chose any two of three features: Quality, service and price. My Popeye omelet was as good as any I've ever had. The service from Isabel was unbelievably fast and friendly. And all for less than $10 including a beverage. So much for rules! read more

Hands down the best breakfast in NWA. Susan's always impresses me and they are very consistent with their cooking. My favorite is the ham and eggs followed by the chicken fried steak and eggs. Trust me People get the sourdough toast. They cook it on the grill and it's delicious. read more

Ridiculous wait, rude waitresses even ruder manager/owner. It's hard to enjoy even the best food when waitstaff is so disillusioned with their job. I thought the poor girl was going to cry. read more

Ok, too much food the price! Service was to attentive and courteous, the place was full but still was able to find a spot. I couldn't eat here every day because I would no longer enjoy Mom's home cooking and I would weigh a couple hundred pounds more than I do now. Eat here only if you love great service and excellent food in a down home feeling place. read more

Great traditional diner breakfast. Everything I've tried has been very good, absolutely wonderful waffles. Service is great, quick and friendly. read more

Good breakfast! Quick and kid friendly. Nicest staff. Easily best breakfast in the area!

Absolutely great. Game day breakfast and they were packed. We were sat within 5 minutes, the service was great and the food came out really fast! Omelette was delicious, biscuits and gravy also! read more

Everyone loves Susan's, but the few times I've eaten there, I wasn't overly impressed. It all seemed like stuff I could make at home. ‍

This is my favorite breakfast place. Their chicken fried streak is incredible! Susan's is a classic Springdale tradition!

First time to this iconic landmark. Have tried before and long waits. Parking lot was full this time but still had a few tables. Seated immediately and server was prompt. Ordered a hot chocolate and the California omelet- avocado, bacon, tomatoes, onions, cheese and salsa. Comes with a choice of hash browns or grits and choice of toast or biscuit and gravy. I chose hash browns - deep fried and the biscuit and gravy. Served timely. The omelet was good but the inside needed to be cooked a bit longer and the avocado was hard as not ripened. The hash browns were very good crispy be deep fried! The biscuit and gravy were good as well. The service was very attentive and came by checking on the table several times. A cozy, family type atmosphere. read more

Susan's Restaurant - Hot chocolate - New American Near Me - Springdale, Arkansas

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Chicken fried steak was perfect. My son and I sat at the counter and the place was busy. Ordered and our food came out fast and hot. Service was top notch. Will definitely come back before I leave town. read more

I came to Northwest Arkansas with a mind set that I would only visit a restaurant only once during my yearly visit. This way I can say I sucked the marrow out of the NWA bone. But, it's difficult to do so when you have a great breakfast place like Susan's. They have the local South favorites like country fried chicken steak and Biscuits and Gravy and pancakes that seem to float on the way to the table. Each server has a unique southern character that makes you want to ask if they want to have you join your table. It gets absolutely packed in here during the weekends due to its popularity but it's worth the wait; you'll be able to walk out happy, full and wanting to come back. read more

The California Omlet is what dreams are made of, and the cinnamon rolls are as big as my head. I love to sit at the bar for breakfast and the services is absolutely wonderful. Susan's is worth a stop. read more

Great family owned restaurant. They oversee curbside throughout the shutdown. Breakfast is a must!!

This definitely a local place. The breakfast is very good. We only gad breakfast here so I don't know about other meals.

Susan's Restaurant creates not only delicious food but an environment that is very family-friendly. It has an old fashioned look to it and it works. It's a great restaurant! Take the whole family! read more

Omg!!! This is the place to go for breakfast. Everytime I'm on town visiting family I drive the half an hour just to enjoy their food. Everything on the menu is delicious!!!! Try it and it won't disappoint. The service is also great read more

Decent food. Menu could be expanded to include some unique choices. They need a breakfast burrito.

Susan's is a classic Southern restaurant. Wonderful place to eat breakfast or lunch. Great food, reasonable prices.

Susan's was a staple while growing up in what was then, the tiny town of Springdale. I remember the sign and a strange decal version of who I assumed was Susan on the outside. I couldn't remember eating there as a kid but it seemed so familiar. So after what may be over 20 years, I decided to go with a good friend of mine. The place was packed and it was only the pre-church crowd! When you walk in, it is a nice cross-cut of the diverse Springdale population. A few minutes in, I realized that I had definitely been there as a teenager. Nothing had changed. The carpeted floor and the wood panelling were all the same. What is even more memorable were the people. Everyone was very friendly and that is why this place is getting 4 stars from me. The food is your traditional breakfast food which for a 13 year old vegetarian, made it difficult since my only options all had either bacon, sausage, or bacon grease. I was pleasantly surprised that the special of the day was a rather delicious veggie omelet with feta. Overall, I enjoyed my experience at Susan's and it brought back that feeling of home. On the way out, I even bought some Tontitown-made pasta! read more

My family enjoys our visits to Susan's. There's always a big line on Sunday but the line moves quickly. It's worth the wait. The fruit bowl has a nice variety and is very fresh. Everything I've eaten has been hot and well made. They have "famous cinnamon rolls" but they are actually huge,hot, glazed honey buns. The breakfasts are spectacular and the lunch plates too. I've had their turkey dinner and the dressing was so good I wanted a double serving! Also they have freshly carved turkey and REAL mashed potatoes. Rolls and biscuits are a must! I have said way too much. Time to get in the car and drive to Susan's! It's the best! read more

Nice little family owned place. I had the California omelette with green salsa and it was delicious. The pancakes were extra fluffy and sweet. Service was pretty good. They were busy so go early on the weekend. Only open til 2pm. read more

Solid diner in northwest Arkansas. They are usually really busy on the weekend mornings; they are a local favorite. The atmosphere is homey, and the staff have always been kind and helpful. I've only eaten their breakfast, which was good. They offer typical diner breakfast food, some of it with a country spin. read more

Judging by the wait times, you could tell this is a popular establishment. Pricing is reasonable and the food we ordered was first rate. The friendly servers at this well established restaurant make this a safe bet for comfort food. The parking lot was 99% full when we went but the wait was only 10 minutes which would be much better than an ihop where the wait times can easily go over 20 minutes.. Omeletes were NOT super sized but did come with 2 sides so you'll get full. The pancakes are a must try since they are very fluffy and the cinnamon buns are sweet and large. Gravy for the biscuits was peppery yet a tad bland but nothing a dash of salt won't solve. The sausage patties were fairly lean and didn't leave a greasy mess. I do plan on returning to this place for lunch one day to sample some of the lunch offerings. read more

I am not an Arkansan, so I'm sure all my fellow non- Arkansans can relate when I say that Susan's is exactly what I picture a diner in AR to feel like. It has carpeted floors, smiling senior citizens with their families and is packed on the weekends, especially for Sunday brunch or breakfast. Expect a 30-40 minute wait, so don't come starving or you'll be hangry real quick! The portions are HUGE here. I got the chicken fried steak which came with THREE sides and was under $10. It's big enough to share.. and I'm a girl who likes to eat! There cinnamon rolls are also HUGE here- as big as a dinner plate. They don't have a cream cheese icing, which is my favorite kind of cinnamon roll, but still good! Check out Susan's for a true Arkansas experience. read more

Best diner in NWA. Not only is the waitress staff the sweetest but the food is yummy. I get the full stack of pancakes every time I go and never leave a single bite behind and that's saying a lot because their pancakes are the size of my head. read more

Best restaurant for breakfast, brunch or lunch. Tases like home. Great French toast, cinnamon rolls, biscuits and gravy. Wonderful for a big breakfast! Always a line out the door, because the food is so good. Lunch menu is good too, just in case you miss the breakfast. read more

Been coming here7 years. Took my brother and he loved it too. Always good food good people and great atmosphere.

good breakfast and lunch food. the cinnamon roll is really tasty, yum. open 6-2 7 days a week so get there before 2

Good breakfast, friendly staff. They seem to be accustomed hi being busy, as it was, and I still was served promptly. Nice to get my food while it is still hot, which I did. Too many these days let it sit too long before serving. read more

Good food. Cramped and dated inside. Fast service. Definitely a good spot as a chain alternative

One of my favorite places to have lunch when I do go out. Always at my top of list with a group. Staff is so friendly and it's fantastic "home-cookin" breakfast or lunch items. I even bought one of their coffee cups before. read more

If you're ever in Springdale Arkansas this is the place for breakfast. Great service friendly atmosphere food cooked perfectly.

Being a long time resident of Northwest Arkansas, I am ashamed to say that I only ate at Susan's for the first time late last year. However, the experience was magical and I've been back many times since. I love breakfast food and this is hands down the #1 place in the area and one of my top five places to eat breakfast overall. The line of people is only indicative of the savory food that you'll eat, and does not do the justice of showing you how quickly you will actually get a table...they know how to move people in and out of the place without ever making you feel rushed. read more

Taste just like home. Service was great. Our waitress was delightful. Food was fast considering how packed it was. It's next to this motel looking place that scares me, but the food is good enough to run back for! read more

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