What to say - was the food good? Yes it was. The atmosphere was comfortable and clean and the wait staff was friendly and helpful. All that said - the place had a bit of an odd feel to it. When we arrived - we sat down (seat yourself). We waited and waited and no one came. Tables came after us and waitstaff arrived and took orders - we still waited. We did ask and folks said to us, "we aren't your waitress." Finally the person came and she did a great job but even after she came - she was not very aware of who was around and what time folks had arrived/seated. It just had an odd feel to the visit - All that said - the food was good and we enjoyed the food but no so much the wait. read more

The food is ok for the price. The service is hit or miss. Most of the waitstaff there are friendly and quick. I seem to always get the rude one. She acts like my presence there is an inconvenience to her. Today I went there with my daughter and granddaughter. She made eye contact with me a few times. Once even said "I'll get to you in a minute." Not sure if she was talking to me or not. Couldn't tell where she was looking. We watched four other tables get menus and water while we sat there ignored. It started to seem intentional. So we got up and left. read more

My wife and I stopped in for breakfast 11/24/2024. When we walked in we saw 6 waitresses and 4 tables with patrons. No one came to wait on us as we sat there for about 10 mins. At that point a white couple came in and they immediately were brought water and their orders were taken. We were totally ignored so we got up to leave. As we were walking out the door one of the waitresses said "Bye!". Make of this what you will. read more

Big open floor, close to half of the restaurant was full. Service was decent. Eggs were actually really good, hashbrowns were fresh for the most part. Sausage was surprisingly good and flavorful. Then the toast was decent. It wasn't crisp how I typically like my sausage and hashbrowns but it was fresh & didn't taste like frozen food. I would go back again if in the area. If service was better I would say it's a four. read more

Sunset Grill & BBQ - Three Egg Plate $9.99 - New American Near Me - Springdale, Arkansas

I've eaten here three times and can't believe I had not left a review! Sunset grill has the best breakfast in the area! Fantastic omelettes! read more

I had Breakfast there on Christmas Eve and the staff were polite and welcoming. The food was awesome and the owner even took A few minutes to speak to me and welcome me to the area. Awesome place! -Chris H. read more

Food was greasy and management lacks customer service. Initially asked if they had wifi and I over heard management say "it's a long number and I'm too old to go looking for it or crouch down" the waitress came to me apologized and I said it's ok. First time here and I let them know that I was looking forward to tasting their food. I noticed they were very friendly with their regulars, which is nice for them but not so much the new folks coming in. I ordered a hash brown platter and it was extremely greasy, I couldn't share it with my toddler. I asked for a box and a check so I could go home and quickly feed her. I let the manager how my experience was and she said "I'm sorry" I let her know I wasn't going to finish my food because it's too greasy and not anything that I'm used to for breakfast. Management said "I'm sorry it's not supposed to be greasy" and I went on my way. 3 stars for the lovely young lady who was very attentive and had the best customer service there. I think she's new too! read more

I had the pancakes and a side of hash browns. It was pretty good. The waitress was very nice. She made sure my drink was filled up. The place is very clean and atmosphere was very nice. read more

If I could give this 0 stars I would. Came to this establishment at 12:15 pm. Me and my friend ordered loaded hashbrowns. After 1:25 an hour and 10 mins later with no food I went to the front to check on our order. The waitress wouldn't even look at me. The cook came out the back and stated he would not be able to prepare my order because he had to many big orders ahead of mine. He stated he wasn't concerned about loosing a customer, we were welcome to leave if we wanted to....so rude. We left, and hour and 10 mins later still hungry. Called and spoke to the manager Christine, and she had no care or concern about my complaint. This was my 1st and only visit, I will never return to sunset grill. read more

Earlier this morning I decided to catch breakfast before work what I saw blew my mind my wife and I have been coming here for several years thru all the owners it's had the owner threw the waitresses tickets at her following with very nasty words Mind you this waitress has worked her arse off for four maybe even 5 years now They wonder why can't keep it staffed Here's your sign !!!! Pathetic Wow you don't see that at Susan's or Neal's read more

Incredible omelettes, and biscuits and gravy. Hash browns were awful! I didn't know you could go wrong with a hash brown, but just throw shredded tators on a griddle with no seasonings of any sort and a slight twange from lemon juice and boom awful hash browns. It's a seat yourself country restaurant decent service and a good sized menu. Coffee is nice and not bitter at all. Omelette was thick fluffy and full of meat. read more

Sunset Grill & BBQ - Philly steak omelet with hash browns and side of biscuit and gravy. - New American Near Me - Springdale, Arkansas

We have been wanting to try this place for some time now but they always look so busy so we don't stop. From the out side this place looks really small but its not, it is pretty good size. We had the Razorback waffles with strawberries on top. How cute was it when the waffles came with the razorback pig imprinted in the waffle.......sooie!!!! The food was great!! We can't wait to come back and try more off the menu. read more

I would say with Covid that people would take extra care on how things are handled. But I sat and watched the cook staff refill their own drink glasses. And just scoop the glass straight into the ice well without using the provided scoop or gloves. YUKK Also the food is not near as good as Susan's Restaurant. Go there. Food is sooooo much better read more

It was busy on a Sat morning. I had to ask if I should seat myself. I sat down and was totally ignored. Not even a menu. People came in after me were being served. This was my first visit and I will not be going back. I wouldn't give them a dime. I went down the street to Susan's and they were great. Save yourself some time and just go straight to Susan's. Very professional and great food. read more

Service was terrible the waitresses are trashy if you want inappropriate comments and horrible attitudes then this is the place for you! There's also some blonde who works the counter LOL it's a joke unprofessional unorganized inconsistent. In a months time it went from a clean professional atmosphere to a place I will never bring my family again!!! Susan's is the way to go if you are looking for a good breakfast spot in Springdale read more

This is are favorite breakfast spot in springdale Great service very friendly great portions. We don't eat carbs and they never have any issue with substitutions on hashbrowns or toast you guys rock!!! read more

Wasn't sure about his place. Very cafeteria like. Cheap tables and chairs. Glad I tried it. Wow. What a great breakfast. Service is fast and friendly. Nothing fancy just a good hearty breakfast. Would have given 5 + stars based on food but atmosphere leaves something to be desired read more

Best omelets in NWA. They will even modify to your liking. This is the only breakfast diner that I know of that offers Turkey bacon and Turkey sausage. The waitstaff are friendly and attentive. Love going there! read more

If your looking for southern cooking this is the place. Great place to sit down for a hearty breakfast or lunch specials. They serve up a mean biscuits n gravy, it's really good. Fresh squeezed orange juice. If your looking for a good lunch, they serve that also. Hamburgers are always good n juicy. Always been clean and friendly service here every time I've been here. read more

We have eaten breakfast a few times and it has always been good. It is clean and the waitresses are friendly. It can get busy and sometimes it's hard to get the check to go pay. They have a large breakfast menu. It is a seat yourself type restaurant. read more

This review based on 50+ breakfast visits This place is a really good greasy spoon. My favorites are the Sunset Eastern Omelet, the Eggs Benedict, and the Waffle. I usually order either the omelet or the benedict, and split a waffle with my wife. Coffee is good. Service is good, and gets better the more regular you become. Food is top notch breakfast fare. Atmosphere doesn't matter to me in the morning, as long as there isn't a clown hosting karaoke, or a DixieLand Band playing in the corner I do not require too much visual stimulation in the Early AM. I always end a visit from out of town guest with a breakfast at Sunset before they have to get back on the road. read more

There are only a few good breakfast/lunch places in Springdale and this place ranks at the top. They have the best bacon I have ever tasted. I asked what kind they used and tried it at home. I can't get close. Great hash browns to go with big omelets, biscuits and gravy. Eggs Bendict is on point. read more

Yum! I had brunch here today, and it was delicious. Sunset Grill is a homestyle breakfast of the finest order. The ambiance is decidedly folksy - it reminds me of places where your grandparents would have been regulars for the last 30 years. The service is very friendly, in keeping with the atmosphere. I started to order two pancakes, and with a knowing smile, my server told me that the pancakes are dinner-plate sized, and I might only want one. Taking her input, I changed my order to a pancake, two scrambled eggs and bacon. Thank goodness - this was almost too much food for me! The eggs rival homemade, the bacon is thick-cut and flavorful, and the pancakes are both thick and expansive. Very tasty, and very filling. Bottom line, Sunset Grill is a great spot for those who want a good, unpretentious meal. This is not a place for people for whom "brunch" is a verb - there are no mimosas, there's not a see-and-be-seen element to this place. This is a place for people who look at brunch as a substantial meal doing the work of two meals - a great choice. I'll definitely be back. read more

Went here for the first time and it will definitely be my last!!!!! Waited an hour to find out that the cook had way to many big orders ahead of ours to even prepare our order and it was literally hash browns with biscuits and gravy. Some of the absolute worst service I have ever received! Our server barely came around to refill our water and coffee! She never even came around to tell us anything of he sort bout the wait on our food much less that the cook couldn't get to it!!! The actual cook himself told us that and also said we could leave if we wanted to!! What the hell kind of people do you have running this place??? I would never recommend ANYONE to go here!!!!! Springdale Grill you are an absolute ZERO in my book!!!!! Yall need to get a grip on customer service. I know I'm not the first person to leave a review like this!!! This is not acceptable and you don't treat people like that!! If you mad because you stuck in the kitchen cooking and it's "too much" for you then maybe you should find another job like a trash man it would fit your personality!!! TERRIBLE TERRIBLE SEVICE and the manager CHRISTINE is just as bad basically telling us to accept her bullshit excuses as to why we had to wait!!! Way to go CHRISTINE for being so professional and having a great wait staff who knows nothing when it comes to CUSTOMER SERVICE I would like to know what clown moved the circus to this establishment and made you manager!!!!! If no stars was an option that's what it would be!! read more

Literally watched multiple tables walk in and order 10-15 minutes after I ordered my food. The waitresses just stood around talking. Went about 5 minutes waiting for a refill having to call out multiple times just to get there attention. Probably the last time I will be going there. At least the food was good but the terrible service out weighed the one aspect read more

As has been the case for 10+ years, the service was great, the food was great. Ordered corned beef hash and it was DEFINITELY not canned - pulled corned beef on chunky homestyle potatoes and not greasy. Low prices. Skip the poorly managed trendy $12 avocado toast places and go enjoy this classic staple of NWA. read more

Probably Springdales best kept secret! They have cooks that know their stuff. You want some well prepared, delicious food? Drop by and say hi to some of the friendliest waitresses in the state! read more

This place is great! Walked in for brunch ordered an omelette and there huge! I proablly will only eat 1/2..service is good their attentive. Will definetly come back here again. Small littlenplace but vey clean read more

Sunset Grill & BBQ - Western omelette - New American Near Me - Springdale, Arkansas

This place is almost impossible to get into on the weekends. There is a reason for all that. The food in F'n amazing. No matter how many people they have staff seems to keep it under control. They are quick and have smiles. What can one ask for? Breakfast is best thing to get here, but what ever is on the special board will be good. read more

This is my favorite breakfast place! Incredible bacon, the cook really knows what he's doing!

I went to sunset grill on Sunday, 10-9-16. The place was crowded as usual on Sunday mornings which was expected. I walked in with my fiancé and a bus boy told me to sit anywhere with almost every table already taken. After navigating through the crowd I finally found a spot. After waiting about 10 minutes, an angry looking woman came to the table gave two menus to us then walked off. I asked her how her day was and she replied "fine" very rudely. Our drink order was not taken. We decided to leave based on the service. Will not be going back to this understaffed restaurant with rude waitstaff. read more

Wonderful brunch! I got the bacon spinich omelette and it was wonderful. Service was very pleasant. Food was a bit slow, but as i was not in a hurry it was fine. read more

It's OK. Great size omelets! Chicken Southwest is particularly good. Coffee isn't great. Breakfast potatoes were swimming in margarine - yuck! read more

When me and my sweetheart walked in, he asked me if it was a soup kitchen. The atmosphere isn't great. Just picnic tables everywhere. Right when you walk in they say "sit anywhere you want" and so we walked out. read more

This used to be a regular spot for our weekend breakfasts. Great omelettes, biscuits and gravy, waffles... as more people found out about this spot and it got busier they didn't adjust. We usually got a table right off but we have waited multiple times for more than an hour for our food - especially if an omelette was ordered. Only one omelette maker - seriously... And for whatever reason they had a high turnover of employees. Several restaurants we now frequent have had the same staff for years. read more

My family loves this breakfast spot! We've been going here for years. Best waffle we've ever had at a restaurant! The waffles have an old school Arkansas Razorback on them - so unique! Small town feel, the ladies always remember my family and usually our order as well, even if our visits are spread out. Definitely an A+! read more

The grits were good, the coffee was excellent and the restraunt was clean. Bathroom nice. I wish their biscuits were better

This was a really nice find. We usually go to Susan's but the wait there is so long. So we thought we'd try this place down the road. Sunset was a big surprise. My husband and I found a seat quickly even though it was after church. The place was full and the wait staff busy, but we were treated nicely and refills were often. I had a skillet breakfast that was huge, hot and delicious with ham, sausage, bacon, hash browns, onions, peppers, mushrooms, and eggs on top. I took half home. My husband had 2 eggs cooked correctly, and like the other reviewers, had tasty bacon, toast and a huge pancake. He really liked his too. The only negative was the coffee was very weak. That would be the only reason I didn't give it 5 Stars. I'll be back anyway. read more

Best breakfast in Northwest Arkansas. Big fluffy omelets, huge serving of hash browns, pancakes that would make mom jealous, thick strips of bacon and sausage the way it should be. This is a place were every one knows your name. It has a family atmosphere and a real Southern tradition complete with cream gravy and biscuits.They are only open for breakfast and lunch except Friday night. Friday is all you can eat catfish, prime rib and other specialties. The salad bar is not bagged salad but fresh crisp lettuce with toppings of your choice. Try the potato salad and the coleslaw. You will not be disappointed. My wife and I are regulars. Hope to see you there. read more

One of my favorite places to eat when I'm in Springdale. Best omelets and hashbrowns anywhere!! Always very reasonably priced, always a very friendly staff read more