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Spring Street Grill & Catering

3.8 (28 reviews)
InexpensiveNew American
Closed 9:00 am - 3:00 pm

Spring Street Grill & Catering Photos

Business Info

SPRING STREET GRILL & CATERING ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for groups
Good for kids

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a plate of biscuits and a bowl of gravy
Jenifer F.

Another one of Springdale's hidden gems. We knew this place was here but just never stopped in. Glad we had time today. We wanted to see what pie choices they had because we heard they were to die for but we did not get pie. They did say you could order special pies 24 hr in advance and they would make them for you. (Next time) we had breakfast instead oooohhhh my home made briskets and gravy made on the spot! Not warmed up from yesterday MADE on the SPOT! Home style potatoes, eggs, bacon and all very reasonably priced. Look this place up and stop in I say it is a MUST try.

David P.

Ordered a Homemade Sweet Roll$1.50 ( choice of orange or cinnamon) and a mushroom Swiss omelette $7.25 which comes with a choice of side and potatoes . I got the English muffin. The service is very slow and they kept running out of coffee on a slow Saturday morning. Orange roll has no inkling of orange, lol. Summary- omelette was good, service lacking.

A mountain of canned goods, yikes!
Frank E.

I found myself in Springdale, Arkansas today and decided to ask my Facebook friends for a suggestion of a restaurant to stop by and try. After a few minutes and several suggestions I decided to go to Spring Street Grill & Catering. Upon entering the establishment I noticed there was only one other table seated at the time, and asked to be seated at one of the tables next to the front window. The waitress had wanted to seat me in the back section of the front area of the restaurant, and seemed to be a little irritated that I asked to be seated in the front. After getting seated I decided to check out their restrooms, and on my way back to the rear of the restaurant I saw something that worried me a bit, which was a huge roll around dispenser of institutional sized cans (sauces, veggies etc...). Now I knew by the name of the establishment that they also do catering, so I was hoping that these were for their catered events and not for the actual restaurant itself. Then I went into the bathroom and was a bit shocked at the lack of cleaning. This is their public restroom for their customers as well as the restroom for their staff. And when I see something like this, it tells me two things. First, the staff really do not put any importance on a regular cleaning of their facilities. And second, that management doesn't put any importance on it either and doesn't hold their staff accountable. Whether they want to admit it or not, this is an example of the level of pride that they take on their facility. This just sets a very bad example overall for the restaurant. Once I got back to the table, I told the waitress this was my first time there and asked for a suggestion. She highly recommended the Reuben sandwich. When she came back I told her I would go ahead and get the special of the day. I asked her about the onion rings and if they were made fresh or already battered and frozen. She said they were not fresh. So I asked about the Breaded Mushrooms and she said those were done there, but they were out. Then I asked her about the soup of the day which ended up being broccoli and cheese, but was informed that it was not made from scratch. Asking another waitress that was passing by, I did find out that the meatloaf was made from scratch. And then I asked about the Toasted Ravioli appetizer, and was told it was not made from scratch. Within 10 minutes of receiving my plate of food she had returned with my check. To me, it felt as if I was being rushed out and that it was "time to go". My interactions with this waitress thus far were not impressive, no smile, no real sense of customer appreciation, it really just felt as if I was a bit of "trouble" for her. Now on to the meal! I love some good homemade meatloaf, and this meatloaf was great! Very moist and well seasoned. But then came the sides. The carrots were undercooked and in fact a few of them were luke warm, with a good amount of crunch left in them. And as if they couldn't get any worse, they were not seasoned at all. To be honest, I doubt they even had salt added. Bland would be an understatement. Then the potatoes upon tasting them had the same issue of not being cooked completely. Not quite as bad as the carrots though. There was also a blueberry muffin, which turned out to be nice and moist, but lacking flavor all together. I had been told that their orange rolls were to die for, perhaps I should have ordered one of those instead. When I asked if the carrots and potatoes were fresh or from the can, I was told that the potatoes were definitely from a can and the waitress said she was pretty sure that the carrots were from a can as well. I told her about the carrots being undercooked and crispy, her reaction was basically "ohhh, ok" and then she walked away . The potatoes were definitely from a can, but the carrots actually looked from fresh due to the cuts. Either way, they both missed the mark completely! I went ahead and ordered a slice of their pecan pie, as I was told that the pies were made from scratch. When it came out the waitress asked if I wanted her to box the left over's, and I told her no. So she just took it. Knowing that I was unhappy with what was left on the plate, because I had told her, she didn't offer to replace them with other sides or do anything for me. At this stage of the game, to me it feels like they just don't get the meaning of "customer service" at all. She had a customer in front of her that she knew had never been in before and that was unhappy with a portion of their food. And I purposely did not demand anything from her just to see what she would do. And she failed that test! You have to listen to your customers and be proactive not just reactive. A restaurant only gets ONE chance to make that first impression, and mine thus far was not good. Read the rest of the review on my site.

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3 years ago

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5 years ago

Cute lunch spot! Salads are fresh and the fruit plate with an orange roll was very good.

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12 years ago

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9 years ago

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9 years ago

Just addressing the catering. They do a great job with wonderful food and always on time

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