I feel so lucky to have been introduced to Susan. She is the real deal. She is more than an aesthetician, she's a healer, a beautifier, and will quickly become your friend! Susan has been doing my brows, waxing, and facials for over 11 years now. I was a Gene Juarez girl, but as soon as I met Susan I switched. She's great at everything she does and her products are great. I always leave more relaxed, even after a wax! read more

At some point during my amazing 60-minute facial, I had Gwen Stefani's song "Luxurious" playing in my head. Not because I considered the song especially relevant, but because the experience felt VERY luxurious. Susan is incredibly laid-back and friendly. She's interested in creating customized facials that are just what you need, and not interested in pushing products. I'm not sure about you, but I love both of those things! The facial experience made me feel very good and very, very pampered. It probably started when she had me change from my "day clothes" to a soft robe-like wrap dress to wear under the covers. Then continued when she rubbed all kinds of good stuff on my face, and did a light peel of some sort. I don't remember all the details, but it sure felt good and my skin loved it! Towards the end, Susan gave me what was one of the most relaxing scalp and shoulder massages I have ever gotten. I've been very stressed lately, and my shoulders felt a-m-a-z-i-n-g after. What do I think of my first time at Suite 300 and of my first facial? GREAT SUCCESS! Can I go again? (Hopefully yes, and hopefully soon!) read more

I set up an appointment but when I showed up the place was closed for the day. I left a voicemail and no callback. If you book online I recommend calling to confirm. read more

Had a great facial at Susan Grace Skincare. The steam, massage, peel, and extractions - all of it left me feeling wonderfully refreshed. Susan was pleasant and friendly. The space is small but very clean, comfortable, and decorated well. I would absolutely come back! read more

I've had many facials over the years from CA, OR & now WA, and the one I had from Susan was one of the best. Usually the esthetician leaves you when they put the steamer on, but Susan stayed and gave me a very relaxing face and shoulder massage. My skin felt so great after this session. It's a bit of a challenge to find the location if you are not familiar with the area, but worth getting there a bit early to seek it out, and find parking. read more

Susan is awesome! I was about to give up on waxing services in Ballard due to so many bad experiences. I happened to notice Susan's sign while out grabbing coffee one day and what a fabulous surprise! I've been going to her regularly for months now and have never had a bad wax. She also has her own skin care line and is fantastic about not cramming it down your throat! In fact, when I asked her about it she gave me great skincare advice, noting the type of products I should use, but didn't push her own line on me. She did give me huge trial bottles and then didn't harass me to see if I wanted to purchase any. I ended up loving the product and when I asked to purchase some, I was shocked at how reasonable the prices were. I would absolutely recommend Susan. read more

I have been coming to Susan for years - literally following her from spa to spa until she opened Suite 300. I would never go anywhere else! I cannot recommend her highly enough! Seriously BEST facial I've had in my life and I've had many. Not only is she highly talented but she has a great approach to health and wellness - believing great skin comes from being healthy and happy. If you haven't been to Suite 300, you are not getting the skin care you deserve. read more

I had a wonderful facial experience at Susan Grace. My "almost 60" y.o. skin looks and feels remarkably radiant, and I feel great all over! Susan also gave me some very practical skincare advice for my home routine. The setting is very private, relaxing, serene, yet highly professional. I plan to make Susan a regular part of my self care. I would without hesitation recommend her services! read more

I love Susan, and I love this place! Whats good: 1. She uses "hard" wax for the delicate part of the brazilian - its much better then soft wax! 2. Prices are very reasonable! 3. She has a great memory - always remembers exactly what we talked about the last time! 4. Its a beautiful space, and generally easy to find parking even though its in the heart of Ballard. I definitely recommend her! read more

Very professional atmosphere and Susan did an amazing job with my skin. highly recommended!

I'm not sure why it's taken me so long to write a review when I've had such awesome facials from Susan! She really seems to enjoy what she is doing, and gives a wonderful massage during the facial as well. I have received several facials from her over the years, and I'm sad that I moved out of state recently since I know no where else will be as great:( Go see her, you won't regret it- she also recently developed her own skincare line! read more

The first time I went to get a facial from Susan, I had no idea what to expect. What I received was a true spa-like experience that far exceeded most facials and many massages I've had. Susan is friendly, professional and attentive. The studio is clean and the products she uses smells great. Susan also provided an amazing scalp/neck/shoulder massage that left me feeling incredibly relaxed and refreshed. It's been a while since I saw Susan, but I scheduled a facial this week to help relax after some stressful times and wasn't disappointed. This time I had a glycolic peel/photo-rejuvenation treatment and my skin feels great. I can't recommend Suite 300 or Susan enough! read more

I started going to Susan for waxing services after moving from Juanita to Seattle. Her prices are WAY better that what I was used to and the service itself is excellent. I had also been trying to find good skincare products for about a year now with mediocre results. I tried Susan's Partly Sunny facial cleanser and was blown away. This is the ONLY cleanser that removes my makeup without drying out my skin. I've also fallen in love with the Partly Sunny Toner and Exfoliating Scrub. Her products are cruelty free and all natural, which is a top priority for me. I'm so happy to have found Susan Grace Skincare! read more

Turning 40 really changed my skin and I've been struggling with it for years. Ive been seeing Susan for a few months and the change in my skin is incredible! I didn't realize how stressed I was about my face until things cleared up and I felt myself relax. I also love her skin care line! It's not complicated or excessive and it's reasonably priced. Thanks Susan!! read more

Susan is the bomb! Best facial I've ever had, so relaxing and my skin always feels worlds better afterwards. Her skin care line she created is fantastic as well. For the first time I feel comfortable going out without foundation on. I have a tendency for redness and usually wear makeup to even out the skin tone. Her products have made my skin tone even, my skin softer and much more radiant. I'm so glad I started to see Susan for my skin needs! Her prices are spot on as well, for both services and products. Highly recommend read more

Hands down the best facial in town. My skin always looks amazing after seeing Susan, for weeks to come. And her shoulder/neck massages are fabulous. Top it off with her bubbly personality, it's a win-win. Highly recommend. read more

Susan knows her shit. Traumatized last year by some bad brows and driving to my waxer in Portland to set it right. Susan knew how to reduce my stress. I have now been back 5 times. Highly recommended. read more

my skin has never looked so good. susan has me on the right path to over come my 'problematic skin'. Ive never had great skin, well maybe as a baby, but ever since i could remember, its never been great. my first visit was an informative 'let me get to know your skin' type of visit, not wanting to be too aggressive, which i appreciate 100%. now that she has a good understanding of my problem areas and routine, its only getting better. she has recommended some supplements, and now that its been over a month of taking them, I really can see a difference. Susan has improved my skin, she's knowledgeable, and she's funny as hell! Her studio is cute, and comfortable, i always look forward to my appointments with her. she's worth every penny, and if you have to wait for an appointment with her, shes well worth that too! read more

I've been seeing Susan at Suite 300 Skin Care for several months and am so happy! The spa is clean and welcoming. The services she provides are thorough and her company is great! read more

Let's talk amazing! Susan is awesome! I've only been to her for waxing, but I can say she's efficient, quick and virtually painless! Her studio is clean and welcoming.. I would recommend Susan anytime! read more

Good and quick waxing. Great technique for less pain and easy extra wax glob removal.

Susan is so wonderful! My skin feels the best it ever has after seeing her for a few facials. Her brow waxing is on point too. Can't say enough good things about my experience here. read more

What a delightful gift! Susan was personable and kind. She assessed what I thought my needs were and used her expertise to create the most valuable facial for me. I cannot wait to go back. Maria read more

I come here for waxing, and it's great! Susan is friendly, fast and thorough, and gets me through the pain with ease. The atmosphere in the treatment room is nice as well. read more

I tried this place a few weeks ago after my normal waxer went on maternity leave. I get my eyebrows done. This service is what I would call a nitty gritty wax. No skin prep before, rough waxing, nothing put on the skin after. I was bright red after the service and shocked that an aesthetician would do nothing to the skin after. I have never experienced that. Not to mention I have sensitive skin and broke out after. Had she asked me any questions about my skin this would not have happened. While it was nice that it only took 11 minutes it would have been nice to exchange information about my needs. It was very inexpensive so I guess you get what you pay for. read more

I have been a client of Susan's for almost two years now, the entire time I have lived in Seattle. I feel very lucky to have found her right away. I am sure many of you have had those bad waxing experiences too! But, with Susan you will get nothing but a very professional, enjoyable experience. I have also been to see Susan for a facial as well and for days afterward I was getting compliments on my skin. I have friends who make appointments with her whenever they are in town. That's how great she is. She does a wonderful job of not only being a master of her profession, but making sure that you are comfortable in her space and with everything that she does. Believe me, not all estheticians are like that! read more

Susan is the best! My skin always looks fabulous after a treatment at Suite 300. Susan grace always takes the time to personalize the treatment and make sure that she takes special care of me. The experience is always positive and as a busy Mom I always feel re-charged and cared for when I leave Suite 300. I would recommend it to anyone, in fact, I often give gift certificates to friends and family. Everyone I have sent has loved receiving Susan's services as a gift. read more

susan is a real find. i have been looking for a good facial for YEARS now and with no luck. finally, a friend referred me to her and woo hoo! pay dirt! she is very knowledgeable, very kind, very understanding, very helpful and very everything else, in the nicest way possible...there is no one-size-fits-all here, for sure! she gave me way more than i paid for, did not try to push ANYTHING on me as far as products, etc...and i left feeling inspired and energized.... can't wait to go back next time! read more

I highly recommend checking out Suite 300 Skin Care, and taking a chance to visit Susan and see what she has to offer. I have been a client of hers for 3 years now, and I couldn't imagine going anywhere else. Not only is she good at what she does, but she is passionate and dedicated to making your visit a pleasant and relaxing time. Her shop is very cute, clean, and and her prices are very reasonable. She is truly the best esthetician that I have ever met. read more