2-3-2026 This is my…read morefirst time at a Bass Pro Shop, and I was overwhelmed, needless to say. The taxidermy is beautiful, and I had no idea they would actually have live fish inside their building. It's a remarkable establishment. It felt like a football field inside. This is definitely THE place for outdoor enthusiasts and folks who fish, hunt, camp, and so on. They have BOGO 40% Costa sunglasses. I ended up getting a 3-piece utility box crate. Customer service was standard, but I was mostly taken away by the beauty of nature, and of course, I had to donate to the conservation fund. I'll have to do more research on what entails, but there is so much to dive through and explore here.

Time at register is soooo slowww I think due to number of checkout staff, which is odd considering…read morethe store seems to have a lot of people there. Also had an employee in fishing department be real weird/off putting. A line was strung across an aisle by a kid and he seemed unaware of that when charging through and then stunned we were trying to help him. Vibe is not as warm/positive as other Bass Pro locations.

I rarely write reviews, this place has the best customer service. Great quality selection and…read morevalue. And above all else will help you find exactly what you need. Anytime I need something 5.11 I'm coming back to this location.

The appeal of 5.11 is real!!! I now get it. Industrial athletic gear that is somewhat chic for men…read more Prices are high however their sales are good! Me likey

Perfection in every way. Gorgeous clothes! Most comfortable clothes my husband ever wore…read more Excellent customer service! Love this place!

Great variety of products and VERY helpful and friendly staff. I came to get a backpack with…read morespecific dimensions and they ended up having it and lots of better options than what I even imagined

Service was great, the staff was very knowledgeable about all the items I asked about especially…read moreshoes and pants, the shoe selection was very good especially for Merrell and the values about what you would expect overall it was a great experience and the staff was very friendly.

One star review…read more What happened to REI? I had a very bad experience at REI Tustin on El Camino Real. EVA and manager AARON falsely accused me of returning the wrong item, even though the item matched my REI account, app, original tags, barcode, and product details. They made this accusation in front of my family and other customers, which was very embarrassing. I asked them a simple question: "What exactly is different?" They refused to answer. That tells me they had no real answer. They accused me first, then avoided explaining their own accusation. While EVA was still processing the return, AARON told me to leave and threatened security for no valid reason. After all that, they still processed the return. So the item was correct all along. This was a false accusation, poor judgment, zero accountability, and terrible management. REI leadership should review this incident seriously.

These folks have been a landmark in the area for so many years. I remember shopping here over forty…read moreyears ago. The options of items seems endless, and there is stuff literally everywhere (hint: look up, down and under when shopping!). It may be even that shopping here as a youngster, I may have been influenced to enlist (which I did and served in two services, time in service 10+ years). Their prices are good, folks running the place are friendly and helpful. Whether you are looking for inspiration for decoration, training, prepping, survival or just like to look, make this place a part of tourism.

Great service place was well stocked saw things there that I had not seen since war had tons of…read moreservice items great place

This place had a great selection and I was able to find exactly what I was looking for. Customer…read moreservice was amazing and they were able to answer any questions I had.

Why buy new? Play It Again is always my first stop when I need gear for hockey, golf, or softball…read more Staff is helpful. Equipment is plentiful and in good shape. Never disappointed.

One thing leads to another and I end up 50 miles away from home. Yeah thats what happens when you…read morehave big feet but then pass on that trait to your son. Here we are again, because about 2 or 3 months ago I was looking for football cleats and now its wrestling shoes. What is the chance that no other store has anything in his size. We'll chances are good but Dicks had em and with zero other choices out there we got em. This place has alot to offer in alot of sports and the price was decent. Thanks Dicks!

Don't return here, the return policy sucks. Wrong size shoe, won't exchange? Why? I can't…read morebelieve they won't let me make an exchange for exact shoe.

Whether you're a day hiker or experienced backpacker, REI will have what you need. They have…read moreexperienced folk on staff who can help if you need guidance, and they have the selection so you can try just about any type of gear you're thinking about. The prices are that of a brick and mortar, but the value add is the knowledge and experience that comes with such - don't sell this part short when it comes to outdoor gear as it can make or break an outdoor experience. ;)

Wow, Experience and Knowledge is key! I had used AI to…read moredetermine the shoe preference for trail running with arch support. Wayne who has worked at REI ( different stores) for 17 years helped me find the right shoes. His recommendations were so different than AI but I found a shoe that has the arch support and stability . It was an awesome shopping experience. As much as we love technology, there's nothing better than an in person experience with a salesperson who knows what's out there. BTW, Wayne also told me which brands I could use my 20 % off coupon for members during the Memorial day sale.