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    Surplus Sam’s

    3.0 (1 review)
    Open 9:30 am - 5:30 pm

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    1 year ago

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    Tristan

    Tristan

    (2 reviews)

    On my mission yesterday to purchase a new career warerobe, I decided to walk into stores I usually…read morediscount. I've walked by Tristan many times without looking inside - I thought the clothes would be for an age group older than mine, or too expensive. I walked in and was pleasantly greeted by a sales person as I immediately spotted and was drooling over a lambs wool blaser. I was excited to notice a large portion of their clothing is Canadian made. While I felt some of the designs were too mature for me, much was suited to a diverse range, very well made using fabulous materials. I managed to spot a lovely red cardigan on a sale rack, unfortunately they didn't have my size. They also had great classic dresses which were oh-so-Audrey, impeccably cut for a woman's figure, gorgeous fabric, and cheaper than the crap you find at Le Chateau. Prices borderline on moderate to much more than I typically spend, but the quality and timelessness is there which translates to great investment pieces. As a sweet marachino cherry on top the service was top notch! My MOA was to look in every store, think about items, return to the store for try on. One sales woman recognized me as coming back and was very sweet and helpful. I will definately come here!

    I typically don't go to this store but as I was walking by, I spotted a shirt in a particular…read morecolour that my husband was looking for. I went in to ask a simple question about sleeve length (as most men's dress shirts indicate sleeve length - this one did not) and had to repeat the question 3 or 4 times as the sales associate(s) would try and answer before I had a chance to complete the question! (Listening skills, folks!) When they finally listened to the question and understood what I was asking, I had 3 sales associates trying to answer the question... too funny. (I was almost inspired to make a new joke: "How many sales associates does it take to...?"). It took about 10-15 minutes for them to grab a measuring tape and measure the sleeve length for me... Hmm. The staff is friendly enough I suppose (although the store has a bit of a "snooty" atmosphere) but it's like they operate on slow motion or something. I eventually purchased the shirt but had to return it as it wasn't suitable. During my return visit - again, service was in slow mo. The return process took forever... I might return as I did notice some really nice clothes. Some things were a bit pricey but the clothes seemed stylish yet classic/timeless and of high quality. If I do return, I'll remember to make sure I have lots of time to spare and to not bring my kids in with me as they will likely be waiting for-e-ver...

    Surplus Sam’s - menscloth - Updated May 2026

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