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    Surf Shack and Paddle

    5.0 (6 reviews)
    Closed 9:00 am - 7:00 pm

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    ProSki Seattle

    ProSki Seattle

    4.4(136 reviews)
    3.7 miLaurelhurst
    $$

    I've been skiing for 50 years and Proski is absolutely the best place to be fitted for boots and to…read morebuy skis. The staff is super experienced and knowledgeable. You will need an appointment for boot fitting.

    I've been coming here for years after disappointing experiences at other big box and local ski…read moreshops in Seattle and Bellevue. Michael, Corey, and the rest of the staff are incredibly knowledgeable about all things skiing related including backcountry. These are not seasonal workers suggesting random boots or skis, but experienced skiers that take the time to understand how and what you ski before making recommendations. They've nicely corrected my misunderstandings compared to other ski shops that shrug or make up a bad answer. I've gotten multiple tune ups and skis mounted here with great results. If they don't have desired skis or bindings in stock, they can often check with the factory directly and order on your behalf if you chat with them. My wife bought boots here and they were meticulous in the initial boot fitting and follow up checks, and recommended a much more appropriate ski than other local shops because they took the time to understand her skiing. Likewise I've gotten my kids' seasonal rentals here every year. They refresh their rental fleet often and have carbon poles which is a refreshing surprise compared to the typical older and beat up gear found elsewhere. I've been coming here for my family's various skiing needs and couldn't be happier, and would highly recommend them.

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    Miller's Rent-All - Truck with no back window and broken canopy window.

    Miller's Rent-All

    3.5(44 reviews)
    10.8 mi

    Every time I have gone into this business to rent something it has been a great experience. I…read moreneeded to get some chainsaws for my last project and the staff was extremely helpful, going out of their way to explain the ins and outs of operating, maintaining and returning these potentially dangerous pieces of equipment. Their instructions were very clear and thorough. I would specifically like to thank Nate and Johnathon for their help. I have also some of the other projects I have needed your assistance and have included Chris transmission jacks, porter powers and fender kits among others. I've always been a satisfied customer and highly recommend them! Their prices are reasonable and their staff is extremely friendly.

    Front desk staff are consistently friendly and helpful, which I appreciate. Unfortunately, the…read moreexperience with the team loading equipment was a completely different story. I rented an aerator and mentioned that I had never used one before. The staff did take a moment to explain how it works, which was helpful. I also asked at the front desk whether I should use a trailer to transport it, and was told it shouldn't be necessary since they could load it into my truck using their ramp. Three employees loaded the aerator into the bed of my truck (with a canopy), rolled it in, and we closed the tailgate. As I was slowly pulling out to get onto Highway 99, the machine rolled forward, breaking through the canopy glass and shattering the rear window of my truck. What's most frustrating is that no one mentioned that the aerator can freely roll or that it needs to be secured during transport. For someone who has never used this type of equipment, that's critical information. When I returned to the store, I was told, "it has wheels and it'll move," which came across as dismissive. The owner pointed to a sign stating they are not responsible for damage during loading. While I understand liability policies, this situation could have easily been prevented with a simple warning or basic guidance. I've been a long-time customer and regularly rent equipment here, which makes this especially disappointing. I expect better communication and care, especially when safety and potential damage are involved.

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