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    Sure Foot

    5.0 (1 review)
    Closed 10:00 am - 4:00 pm

    Sure Foot Photos

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    2 years ago

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    Pinnacle Ski & Sports - Kari Traa sports bras and clothing available at Pinnacle Ski & Sports in Stowe, VT

    Pinnacle Ski & Sports

    4.0(54 reviews)
    1.1 mi
    $$

    Some instructor buddies recommended Pinnacle for a base grind. My daughter has a race this weekend…read moreand a hand tune wasn't going to cut it, but we live in an area where it's tough to get a good tune. Things didn't break right and we weren't able to get them in to leave them over night so we had to come in the day we were rolling out of town. Jack was very understanding and took care to get them turned around for us quickly. Most shops would have hustled it and done a botch job but they came out super slick. Grateful to my buddies for a stellar recommendation and to Jack in the tune shop for living up to it! Thanks again!

    Pinnacle is THE shop for buying, demoing, or renting ski/snowboard equipment near Stowe, VT…read more While Pinnacle offers the largest demo supply in the State of Vermont, the Shop's welcoming and knowledgeable staff truly set them apart from any other business. Special thanks to Mike @ Pinnacle, who's subject mater expertise, patienence, and genuine personality, made the visit (including the 30 min detour) all the worth the while. After discussing four different ski options with Mike, and two days of demos, I opted to purchase a pair and could not be more thrilled. Thank you Mike, & Pinnacle, for such a pleasant customer experience and successful purchase of my first pair of skis!

    Photos
    Pinnacle Ski & Sports - Level race gloves & ski race protective gear available!

    Level race gloves & ski race protective gear available!

    Pinnacle Ski & Sports - Mountain bike clothing, gear & accessories available in our bike shop.

    Mountain bike clothing, gear & accessories available in our bike shop.

    Pinnacle Ski & Sports - New arrivals from Cotopaxi, also available on our website, SkiEssentials.com

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    New arrivals from Cotopaxi, also available on our website, SkiEssentials.com

    Kit Lender - Kids in their Kit Lender gear enjoying the ride up the mountain

    Kit Lender

    4.2(95 reviews)
    0.6 mi
    $

    100% worth it. Literally- don't pass up this company!…read more We were traveling from Louisiana (where there's no need for snow clothes) to Colorado where we would definitely need weather appropriate clothing. KitLender had it all. I ordered a full kit for myself (a north face jumpsuit, boots, gloves, and goggles) as well as a pair of snow pants. My husband got a snow bib and boots. And my toddler got a full kit (snow bib, jacket, boots, mittens, and goggles). ALL of this for a fraction of the cost to buy. However, the best part was I had to pack NONE of it. It was delivered to my lodge, we used it, repacked it, and it was picked up by FedEx from the lodge to go back to KitLender. I think it was the least stressful part of our family vacation (lol). WILL DEF BE USING AGAIN! THANKS KL!

    Zero stars if that were an option. Absolute failure when it mattered most…read more I ordered ski clothing from Kit Lender for 9 people nearly a full month in advance (28 days) for what was supposed to be a once-in-a-lifetime family trip to Big Sky. We did everything right to avoid issues. Kit Lender did everything wrong. When FedEx tracking showed delays, I proactively contacted the company on December 31. I was reassured they were "working on options." That reassurance turned out to be meaningless. Fast forward to January 2, the night before our 8am flight, and suddenly I'm told nothing can be done. It gets worse. When I called customer service, I was actually told that I should drive to Billings, Montana to pick up the shipment myself from a FedEx warehouse. Let that sink in. Their proposed solution was that I abandon my travel plans to fix their logistics failure. I asked a very reasonable question: why not arrange Saturday delivery, since the items were already sitting at the Billings FedEx facility? I was told a manager named Ben would call me back after speaking with FedEx. He never did. Instead, Ben sent a dismissive email claiming FedEx doesn't deliver to business addresses on weekends. I immediately responded clarifying that we were staying in a private home, not a business. No response. I called again asking for Ben. The person who answered hesitated, clearly knew who I was, and said "uhhh... is this Nikki?" before telling me Ben would call me shortly. He never did. I have now called four times and am sent straight to voicemail. No callback. No urgency. No ownership. Here's the part that matters most: This was a bucket-list trip for my mother, who has breast cancer. She asked for her children and their partners to take her skiing in Big Sky. We spent an enormous amount of money on this trip. And thanks to Kit Lender's complete lack of accountability, we are arriving with no ski clothing for anyone and scrambling at the last minute to fix a problem that should never have happened. Yes, they offered a refund. And then they disappeared. Refunds don't fix ruined plans. Refunds don't replace lost time. Refunds don't excuse a total failure of customer care when things go wrong. Every company looks good when everything goes smoothly. Kit Lender showed exactly who they are when things were in distress. The answer was silence, deflection, and indifference. If your trip matters to you, do not trust this company. When it counted, they did not care -- not about our vacation, not about solutions, and certainly not about their customers.

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    Kit Lender
    Kit Lender
    Kit Lender - This was what the clothes and boots looked like outside the box.

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    This was what the clothes and boots looked like outside the box.

    Ranch Camp - Macaroni with Vermont Cheddar

    Ranch Camp

    4.2(219 reviews)
    0.0 mi
    $$

    Ranch Camp is a cool little restaurant and bicycle repair shop combo -- for real! I just wish the…read morefood was as good as the overall vibe and the amazing service we received. Let's start with what we enjoyed during our visit: the drinks were good... the atmosphere was cool (more like a contemporary "cabin" vibe, which was definitely inviting)... and the staff were all stellar!! Where Ranch Camp let us down on this visit was the food. In fact, we desperately wanted to love the experience because everything LOOKED fantastic. However, all the food we ordered was bland. It all started with the pork nachos, which our party of 3 ordered as an appetizer. It was piled high and dripping with ingredients... but the dish completely lacked flavor. The pork was perfectly tender but tasted flavorless (until I added hot sauce and salt). I would also recommend they serve the dish with pico de gallo or salsa to boost the flavor. We had the same feeling with the burrito bowls. Two of us ordered different burritos (opting for bowls instead of tortillas), and we both thought the flavor was just okay. And on top of that, both of our bowls were lukewarm. In fact, the entrées weren't even hot enough to melt the cheese. I wish I would have sent the food back, but we were in a bit of a hurry. Finally, my friend James ordered the Chicken Quesadilla, which he also thought was "just okay." Oh, and we noted that a table near us sent back food... so not sure what was up with that, but we we weren't surprised based on our overall experience. Final Thoughts: Prior to visiting Ranch Camp, I read plenty of reviews praising the restaurant, so I'd like to think that they were just having a bad day.

    We are out-of-towners who were in the area to ride bikes, so finding the local bike shop was…read morepriority number one. I love when the local bike shop is *truly* a LOCAL bike shop, and not some generic conglomerate that has hired locals. We got so many excellent recommendations on where to ride, what to look out for, and any setup changes we should make based on our individual setups. For those who didn't bring bikes, renting bikes was quick and painless. They took the time to get us dialed in before we were off to ride. The merch was top-notch. My only (very minor) disappointment was that the green hat that I bought to match the jersey I also bought was a children's hat. I missed that at time of purchase and didn't realize it until we were back at our rental for the night. It's okay, I brought it back the next day and they were cool about it and let me swap my kids hat for a different adult-size hat, even though they didn't have any green adult hats. I wish we had a few extra days in the area, I would have loved to join some of the local group rides that seem to meet here to ride regularly. We did eat lunch here one of the days. It was so nice to eat outside. There was a good flow of people in and out, but it didn't feel overwhelmingly busy. We had a group of 8, and yet everything arrived just as quickly as we ordered it. I had a crunch wrap. It felt like a lot of food, but it hit the spot. If I find myself back in the area, I will definitely visit again. Highly recommend.

    Photos
    Ranch Camp - Wall with bike wheels!

    Wall with bike wheels!

    Ranch Camp - Pico and Chips

    Pico and Chips

    Ranch Camp - Nachos - loaded but lacked flavor

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    Nachos - loaded but lacked flavor

    Umiak Outdoor Outfitters

    Umiak Outdoor Outfitters

    4.3(73 reviews)
    1.1 mi
    $$

    TLDR; Really wanted a kayak Umiak advertised. Was worried it would be sold before I could get…read morethere. Was assured no worries. Gave them my credit card info etc. to hold the boat. Arrived as it was leaving with another customer. I was very interested in a kayak Umiak advertised on their website. I called and spoke to Brian on Sunday to confirm it was there. He advised it was there. I explained that I was VERY interested and was concerned it would be sold before I could come see it. I was assured it was fine and not to be concerned. Monday we had a snow storm. I called and spoke to Brian. I explained I was really wanted that kayak and was worried it would be sold before I could get there. I provided Brian with my credit card info etc. and asked if he could consider it SOLD. He took all my info and said he wouldn't charge the card until I got there but that the Kayak was mine. I spoke to another person there Tuesday and explained that, as it was a 14' kayak, I'd like to come with a trailer but couldn't be there until Saturday. I was assured that my name was on that kayak, they had even just wiped it down for me and it would be ready for me Saturday. I explained again that I was concerned about it being sold before I could get there but was assured it was fine. Saturday I arrived just as the kayak I had "purchased" was leaving in the bed of another persons pickup. Brian apologized, said he had messed up, etc. none of which does me any good. A specific trip was made to Stowe. If I'd had any indication I should get there earlier I would have. I'm not sure if this is incompetence or a lack of ethics on their end but unfortunately I, as a consumer, have no recourse but to complain. Maybe someone in the future will be aware that this is not a business that lives up to it's word.

    We had a great time doing the meet and greet for the sled dogs. My husband and I learned quite a…read morebit actually, and the presentation was enjoyable and very informative. Of course, the best part of all was meeting the dogs and getting to love on them. It was definitely something that I recommend if you're looking for an hour to be with some sweet animals, learn something new and not spend a lot of money.

    Photos
    Umiak Outdoor Outfitters
    Umiak Outdoor Outfitters
    Umiak Outdoor Outfitters

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    Sure Foot - skishops - Updated May 2026

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