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    MountainOps

    4.5 (24 reviews)
    Open 9:00 am - 5:00 pm

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    Cold, cold, and more cold so: let it snow, let it snow, let it snow! ;~)
    Tuyen N.

    We highly recommend this place for rentals. Stopped in on a busy weekend for some two-day rentals of alpine skis, boots, and poles. Walked in and out in less than 20 minutes. Jason had us registered, fitted, and out the door faster than you can say "downhill racer on an icy course!" The rentals were for the next few days; he said pull right up to the door tomorrow morning as soon as we open and the 'set-up' will all be ready to go. And sure enough they were! Great equipment, great service, and, ultimately, a GREAT two days of incredible skiing. Upon return, George the receiver was speedy to the task; received equipment and didn't even ask if we crashed. Such a gentleman! Thanks for that. This is the second time we've rented here. The fist time was six years ago and it was the same great service and equipment. They certainly have a winning game-plan down pat.

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    3 months ago

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    2 years ago

    Really helpful staff. Very knowledgeable, professional and pleasant. Great online reservation system. Was easy to shift a day.

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    Ask the Community - MountainOps

    Review Highlights - MountainOps

    Jason and the rest of the crew were amazing and nice.

    Mentioned in 2 reviews

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    Pinnacle Ski & Sports

    Pinnacle Ski & Sports

    4.0
    (54 reviews)
    2.2 mi
    $$

    Some instructor buddies recommended Pinnacle for a base grind. My daughter has a race this weekend…read moreand a hand tune wasn't going to cut it, but we live in an area where it's tough to get a good tune. Things didn't break right and we weren't able to get them in to leave them over night so we had to come in the day we were rolling out of town. Jack was very understanding and took care to get them turned around for us quickly. Most shops would have hustled it and done a botch job but they came out super slick. Grateful to my buddies for a stellar recommendation and to Jack in the tune shop for living up to it! Thanks again!

    Pinnacle is THE shop for buying, demoing, or renting ski/snowboard equipment near Stowe, VT…read more While Pinnacle offers the largest demo supply in the State of Vermont, the Shop's welcoming and knowledgeable staff truly set them apart from any other business. Special thanks to Mike @ Pinnacle, who's subject mater expertise, patienence, and genuine personality, made the visit (including the 30 min detour) all the worth the while. After discussing four different ski options with Mike, and two days of demos, I opted to purchase a pair and could not be more thrilled. Thank you Mike, & Pinnacle, for such a pleasant customer experience and successful purchase of my first pair of skis!

    Photos
    Level race gloves & ski race protective gear available!
    Level race gloves & ski race protective gear available!
    Mountain bike clothing, gear & accessories available in our bike shop.
    Mountain bike clothing, gear & accessories available in our bike shop.
    New arrivals from Cotopaxi, also available on our website, SkiEssentials.com

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    New arrivals from Cotopaxi, also available on our website, SkiEssentials.com
    Umiak Outdoor Outfitters

    Umiak Outdoor Outfitters

    4.3
    (74 reviews)
    3.6 mi
    $$

    With State Park still closed for a few more weeks, we were looking for a way to rent kayaks for a…read morefew hours. I emailed Umiak and paid over the phone for a 2pm rental at the Waterbury Reservoir. It was super easy. Perle and his co-workers were extremely helpful and got us in the water just after 2. We had both kayaked before. The boats are in great shape, everything was clean and in good working order. Understandably, the parking area was quite full, but Perle encouraged us to park along the road, making it less challenging to leave later. We had until around 430pm to return the boats, which was helpful because there was a bit of a bottleneck at the boat launch on a Friday afternoon. They took everything back to the shop, saving is a trip! We had a great time, the price was right ($45 x 2 for 2.5 hrs), and we'll love to come back!

    Jake and Emma are fantastic humans, stayed calm and cool through our scary situation…read more I signed up for the 9 mile upper river gorge, rented 2 kayaks. The description mentioned 6 years old and up, So I figured awesome, easy enough for my boyfriend who had never gone kayaking before. There are two rapids that seemed easy enough, but my boyfriend flipped on the first rapid and that kind of set the tone going forward. Getting closer to the second rapid, you could hear the roar of the water, when I could actually see the spot we had to go through, it was cut through large boulders. We where never told to stay to a certain side or that the water level was extremely high. As we got closer to the rapid I could see 3 whirlpools and knew it was going to be trouble for my boyfriend, who was already shaken up at this point. The whirlpool pulled us away from the rapid and towards the boulder, my boat filled with water and dumped me, the multiple whirlpools kept pulling my under trapping me, every time I popped up I could hear my boyfriend screaming for me. We tried to get out and by the whirlpools but there unfortunately was 4 and the current was to strong with the water being to high. I was able to get service and call umiak, I spoke to Emma who stayed cool and calm and Jake showed up like a super hero! We hade to walk up stream and cross the river at a "calmer" spot. Jake grabbed our kayaks and got us to safety once we crossed the river. Jake did mention the river was high and on the verge or requiring a guide, and that we should have gone a certain way around and island to approach the rapid. My boyfriend was shaken up and not willing to go on, understandably. When we got back to our cabin Emma had called to offer us the kayaks at the reservoir. Overall the folks who work at Umiak are fantastic and so caring. Unfortunately we had a really bad time that ended with some trauma, and a sprained finger for my boyfriend, and bruises all over my body. I also understand these are non refundable trips, but I don't feel like I should have to pay the full price for less then a quarter of the experience.

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    Umiak Outdoor Outfitters
    Umiak Outdoor Outfitters
    Umiak Outdoor Outfitters

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    Kit Lender

    Kit Lender

    4.2
    (95 reviews)
    3.3 mi
    $

    100% worth it. Literally- don't pass up this company!…read more We were traveling from Louisiana (where there's no need for snow clothes) to Colorado where we would definitely need weather appropriate clothing. KitLender had it all. I ordered a full kit for myself (a north face jumpsuit, boots, gloves, and goggles) as well as a pair of snow pants. My husband got a snow bib and boots. And my toddler got a full kit (snow bib, jacket, boots, mittens, and goggles). ALL of this for a fraction of the cost to buy. However, the best part was I had to pack NONE of it. It was delivered to my lodge, we used it, repacked it, and it was picked up by FedEx from the lodge to go back to KitLender. I think it was the least stressful part of our family vacation (lol). WILL DEF BE USING AGAIN! THANKS KL!

    Zero stars if that were an option. Absolute failure when it mattered most…read more I ordered ski clothing from Kit Lender for 9 people nearly a full month in advance (28 days) for what was supposed to be a once-in-a-lifetime family trip to Big Sky. We did everything right to avoid issues. Kit Lender did everything wrong. When FedEx tracking showed delays, I proactively contacted the company on December 31. I was reassured they were "working on options." That reassurance turned out to be meaningless. Fast forward to January 2, the night before our 8am flight, and suddenly I'm told nothing can be done. It gets worse. When I called customer service, I was actually told that I should drive to Billings, Montana to pick up the shipment myself from a FedEx warehouse. Let that sink in. Their proposed solution was that I abandon my travel plans to fix their logistics failure. I asked a very reasonable question: why not arrange Saturday delivery, since the items were already sitting at the Billings FedEx facility? I was told a manager named Ben would call me back after speaking with FedEx. He never did. Instead, Ben sent a dismissive email claiming FedEx doesn't deliver to business addresses on weekends. I immediately responded clarifying that we were staying in a private home, not a business. No response. I called again asking for Ben. The person who answered hesitated, clearly knew who I was, and said "uhhh... is this Nikki?" before telling me Ben would call me shortly. He never did. I have now called four times and am sent straight to voicemail. No callback. No urgency. No ownership. Here's the part that matters most: This was a bucket-list trip for my mother, who has breast cancer. She asked for her children and their partners to take her skiing in Big Sky. We spent an enormous amount of money on this trip. And thanks to Kit Lender's complete lack of accountability, we are arriving with no ski clothing for anyone and scrambling at the last minute to fix a problem that should never have happened. Yes, they offered a refund. And then they disappeared. Refunds don't fix ruined plans. Refunds don't replace lost time. Refunds don't excuse a total failure of customer care when things go wrong. Every company looks good when everything goes smoothly. Kit Lender showed exactly who they are when things were in distress. The answer was silence, deflection, and indifference. If your trip matters to you, do not trust this company. When it counted, they did not care -- not about our vacation, not about solutions, and certainly not about their customers.

    Photos
    Kit Lender
    Kit Lender
    This was what the clothes and boots looked like outside the box.

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    This was what the clothes and boots looked like outside the box.

    MountainOps - skishops - Updated June 2026

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