We are very happy with our backyard and pool. The staff was great with keeping us updated on the…read moreprogress. We didn't have any issues and our pool was done very quickly! Thanks to everyone involved!

I came across a package deal from this pool company online: one priced at $34,750 and another at…read more$42,995. After calling and setting up an appointment, David Newland came out the next day with a detailed folder that included both packages. I confirmed that I wanted the $34,750 option, and asked him to send me a quote based on that package after measuring my backyard. I understood there would be some additional costs, such as excavation and fees for limited access through a standard residential gate that 99% of homes have which roughly adds 1-2k max. However, the final quote came in at $47,000--far exceeding the advertised package price. In my view, this felt like false advertising and was a major waste of time. I strongly encourage others to be cautious and do their research before committing. My experience was disappointing.be prepared to see a quotes 8-12k more than their advertised numbers .i do have photos of advertised pricing .

Our experience with AZ Creative Services has been extremely disappointing…read more We hired AZ Creative Services to repair our pool deck because their salesperson, Nick, assured us they could also solve our drainage issues and claimed they "had an expert." Instead of providing a proper drainage solution, they drilled holes at the base of our home. Afterward, our pool deck began to swell, creating additional problems that we then had to address. When their crew later returned because the pool deck they had installed was already chipping, they used our garden hose during the repair. When they left, they failed to turn off the hose spigot, leaving the water running. At some point, the hose burst, allowing water to run unchecked for an extended period. The water flooded the side of our house and eventually entered our home, causing significant damage. In addition, the crew left a mess of pool deck material on our property, adding to the damage and cleanup we were forced to deal with after they left. We immediately notified AZ Creative Services, and Nick personally came to inspect the damage. At that time, the company waived our repair charges, leading us to believe they accepted responsibility for what had happened. To minimize further damage, we filed a claim with our homeowner's insurance so repairs could begin immediately. Now, more than a year later, our insurance company is seeking reimbursement for the damages, and AZ Creative Services is denying any responsibility. Their complete reversal has been incredibly frustrating and disappointing. We hired this company expecting quality workmanship, honest communication, and accountability. Instead, we were left with unresolved drainage issues, a damaged pool deck, water damage to our home, damage to our property, and a company that refuses to stand behind its work or take responsibility for its mistakes. Based on our experience, I cannot recommend AZ Creative Services. If you're considering hiring them, I strongly encourage you to think twice before trusting them with your home. Run!!

What a great experience with this company. We are very happy with our new patio and pool decking…read more Great communication. Process took a bit over a week. Juan is a true artist ! And Katie kept us well informed about the whole process. They even send in a guy (who was great) to do a complete pool clean up! It's beautiful! Here are some pix before we put our patio furniture out (the surface was drying).

What an amazing experience working with this team…read more Vince, German and Vanessa were all exceptional. Very communicative, and committed to the job. We had the trifecta of challenges, a hard dig, lack of plumbing, and a giant tree. The team worked ahead of schedule and way under budget, had their squad in early and over weekends to build our absolute dream pool. We even hired them to put in the heat pump and build the yard and hardscape. Would absolutely hire them again. Thank you guys!!!

I hired Kangaroo Pools last spring to design and construct our 32x13' pool, alumawood pergola, and…read morebackyard landscape. All in all, it took about 4 months to complete the project from design, permits, and start to finish, and this seems on par with other pool building companies in our communities. Their crew worked in the dead heat of our Arizona summer heat waves and although we offered coolers for them, they were self prepared. I am happy to report that after enjoying our pool for a full year, no issues to be reported of the pool. Kangaroo pools have remained in contact, and fixed any issues (very minor) that cropped up. Vince, Vanessa, German and their teams coordinated well and were responsive in their texts throughout the build. The key to working well with them is making sure you're ontop of your own communication, articulation, and clarity. If you consider yourself a good communicator, then working with Kangaroo pools will be a breeze and you can benefit from fair pricing out of the 5 other pool services we contacted and compared with during the time. I was very particular about the drainage and irrigation out of the yard, and they listened to my feedback, and did not hesitate to dig back up the corrogated piping and his crew was accommodating and did it the way I wanted. We are very happy we hired Kangaroo Pools to build our pool! We chose to have them maintain our pool with their pool service and the email updates we get about what they did each week is very helpful.

Overall picture of pool and the brick on the hot tub overflow…read more  The main point is the overflow from the hot tub. I selected the brick as I thought it would look good. After install there were supposed to be some stainless steel inserts on the sides of the overflow to keep the water directed into the pool and not running off to the sides. They didn't install and "J" said later if I wanted them they would put them on. The water did run off to the sides and I chose to leave it as at that time the chlorinated brick was not noticeable   The problem, which would have been nice as a warning as this was my first pool, was the bleaching and color distortion on the brick. The brick keeps on shaving/chipping off into the pool which is a pain. And if you see the closeup pictures you can see how bad the bleaching is.  I want to have the brick pulled off and replace with tile. Called and told "B" the issue and left a message for Kevin at Caribbean pools on February 24, 2026 to see if they could do it at a discount and I pay for some of it. No call back even to discuss.  You would think with all their "extensive" pool experience, they would have warned me about the brick looking bad after a couple years, I would have gone with tile, which is easier to clean and it would not be falling into the pool constantly. Even during the construction, it took him forever to get crews out here and I had to call quite a few times and then when the company came over to get the pool turned on, it wouldn't work.  Turns out the electrician, that Caribbean used, didn't even hook up the wiring to the controls.  So luckily, there was a person that didn't have anything going on that Saturday and he came out.  And he had to put three wires in about ten feet long each, or so, they get to pool started. Pool was finally operational on April 6, 2021. I had to constantly call and harp on them, to get crews out here and do the work, and then they couldn't even get it started.The brick looks like garbage now so I wouldn't recommend them if they can't even give me straight forward advice or even call me to talk to me about this, give me a little discount or something. Don't bother with them, my personal opinion. Sent from my Galaxy

Such an easy, fun experience from start to finish. They also did our turf! I would absolutely work…read morewith Carribean again.

After buying a home with a pool in desperate need of updating we were incredibly fortunate to have…read moreAbove and Beyond handle the project. From the initial proposal, Robert helped guide us in deciding on the best equipment and finishes. The price was competitive and we appreciated his attention to detail. Matthew supervised the work, and it was executed flawlessly and ahead of schedule. He kept us informed at all times and we appreciated the great communication. The follow-up and information on how to maintain the pool has also been great. I would not hesitate to recommend Above and Beyond and we look forward to using them again in the future for replacing decking and other backyard improvements.

We don't like to review a business with a large home project for at least a month or two after…read morecompleted. This way if something goes wrong or we have questions about the update, we can still gather info to give a thoughtful and thorough review. This being said we are very satisfied with the team at Above and Beyond Pool Remodeling. We have a 13 year old pool that started to show signs of chipping. The experience we had from sales, to the office through to the onsite teams was excellent. Special shout out to the project manager Kevin who patiently answered all our questions (we had a lot of concerns), stayed in touch daily even on days the crew was not expected onsite, while always being professional in his approach to the project. Kevin is a gem and I would use this business solely based on his support for our pool remodel. The pool looks and feels amazing. We have been enjoying it for over a month now and it sparkles like new. Thanks to the whole team for making this happen on a big project that appears seamless to us.

Shout out to these guys! They do fantastic job and made me a beautiful kitchen after a small house…read morefire. For all kitchen, bath,flooring, remodel or down to a custom built home, these guys are reputable and take pride in their trade/craft. They are very professional and patient. They have years of experience. I highly rate them 10/10. Thank Ryan and Eric and the team.

Desert Prestige Builders (Eric Linder and Ryan Brunelle) are incompetent and unprofessional. Eric…read moreLinder, Ryan Brunelle completely botched our 1,400 sqft tile installation job. Eric Linder admitted to not preparing the floor to ensure it was flat before laying the tile and admitted his company didn't even own a 10ft straight edge to make sure the tile and floor was flat. They didn't even know how to use the tile spacers correctly. They also went an extra step to prove how inept they were and put a polish on our matte porcelain tile that was not meant for use on porcelain tile. This lead to permanent unsightly streaking, hazing and clouding throughout the entire surface of the floor. All of their incompetence and lack of skill also lead to: -Crooked grout lines -Unevenly laid tile throughout (so uneven in some areas that it caused tripping hazards) -Over-grouting (grout covering corners and edges of uneven tile) -Under-grouting (leaving deep channels between tile) -Inconsistent grout coloring (ranging from every shade of gray to white) They attempted to fix and replace several problem areas of the floor but failed horribly. We hired an expert tile consultant to inspect their tile job. The expert found so many mistakes, that were so numerous, throughout the entire floor that he deemed the tile job unsalvageable, and it would therefore need to be completely demolished and replaced. We shared the findings with Eric Linder and asked for our money back. He said he would contact us within 24 hours. We did not hear from him. Desert Prestige still has not refunded our money. Dealing with Desert Prestige has been a nightmare. We have lost a large sum of our hard-earned money, and have had to pay again to completely replace their disastrous tile job! Please be aware that there is not adequate protection for consumers! Please do your research! Read reviews! This is the first negative review I have ever written. I hope this saves others from making the huge mistake of hiring Desert Prestige Builders, Eric Linder or Ryan Brunelle. In fact, they prove their true character when Ryan Brunelle, a business partner of Desert Prestige Builders, has posted a 5 star review on Google under his own business Desert Prestige Builders!!!!

Reached out for an estimate, no response. Messaged second time, no response. Would not do…read morebusiness with an outfit like this.

Andres and the crew remodeled my pool a few years ago. I got busy and never submitted a review. I…read moream thankful for them and the great job they did on my pool ...every time I look at it!