Selling off a storage unit and had great service yesterday with some purses. Their appraisers had much expertise and were very professional. Had a bad experience at the EZ Pawn down the street. Going back to Superpawn today! read more

Zero stars for this pawn shop I've been coming here for years and they always come through with a good prices for your items. The old manager that used to be there was a solid guy, but he's gone now and this place went downhill. I just brought in a $3500 Louis Vuitton purse in great condition. They offered $600 for it. I understand they have to make their money of course I get that but that is just trying to rob someone you're gonna turn around and sell it for two grand and make $1400 off of it. The crazy part about it is I was only asking for $1000 for it horrible place I will never shop here or bring my items here again. read more

Had the great pleasure of working with Tim and another associate. They were great! Plus not gonna lie Tim was really cute lol

I always like coming here. It's a great place to browse for some treasures at a good price. The manager Tony and I love to just chat about items there and share experiences and thoughts. Ann is a pleasure to deal with and is always a smiling face. I've been to other locations but I like this one the best and they have the best selection of items. Highly recommended if you're looking to buy something, sell something or take a loan. It's a friendly place where you're treated like family. read more

Complete disorganization, especially regarding firearms not acceptable at all. Pick a different location.

I was exploring this area and have always been fascinated by pawn shops. I wandered in here and was surprised how much the star had. Ended up with some new DVDs like 13 Ghosts and Pulp Fiction for a dollar a piece . They sell computers here and lots of bling. I was told by the cashiers that they offer a guarantee for your purchase too. Worth a look the staff is friendly and respectful to customers. read more

This place is horrible!!! I've been a customer for years and I've already left a review for this spot already , but this particular location has gotten soooooo bad over the last couple Years, Daisy and Tony are still the managers and DAISY IS BY FAR THE RUDEST!!!! Tony has his good days and his bad days , I'm tired of this place!!!! I have been to other locations and this is by far the worst location, you would think that being a LONGTIME CUSTOMER, that they would be a little more kinder and compassionate, I had items that I needed to pay interest on and I was wanting to just look at them first beacause I have so much in pawn And because my family and I are struggling in these tough times I have had to let go of a lot of my belongings. And I feel like when you let items(DROP) or let go of , they get mad and don't like to help you anymore when you come back, and I feel like that's not right!!!! You're in the business to provide your customers with a service to help people when times are tough. So that's my review my 2ND REVIEW for this HORRIBLE PLACE!!!! I have fe dealt with Stephan too!! And he always has this dumb ass smirk on his face when he can't help you or like they get a kick out of telling people NO or they can't help or won't help and honestly that's not good Karma!!! FYI!!! Good luck to this Location once I have all of my goodies out of this store, they have lost a Very Loyal Customer!!! What a SHAME!!!! (The Ferrer Fam) read more

Got great deals for jewelries. Been here twice while visiting from CA. Tania was very friendly and accommodative. We were surprised that she remembers us when we check the place the second time. She made us feel welcome. We checked other pawnshops nearby but will only visit this pawnshop because of Tania next time we come for vacation. read more

SuperPawn - Jewelry Near Me - Henderson, Nevada

Purchased and paid cash for a Rolex Submariner one of two Rolex's I purchased within a month from the same store. I put it on a couple day layaway (at the request of sales person-they had some promo for sales staff if the got a lot of layaways). I came in a couple days later picked up my Rolex. From day one the watch didn't keep time. I came back to the store the next day...since I had been a customer for YEARS. No one to help me get the watch going, a customer showed me how to get the watch going. However, the watch continued to stop. This was a gift for someone, and I didn't wear it. I decided to wear the watch for a day to see if it would keep time. While wearing the Rolex the bezel insert fell off and the time stopped...For no reason, just fell off. I made several attempts to contact the district manager, store manager and sales person, I even called corporate twice. I requested a FULL refund (Given the fact that I had purchased two Rolex's from the same store, the other Rolex had NO issues just a fit issue that my jeweler resolved). After, finally speaking with the district manager of the store he only agreed to refund 70% of my purchase. After I was accused of turning the bezel the wrong way by the district manager, and being treated like a criminal, because I took the watch to a Rolex store and due to the multiple issues with the watch they stated they felt it was FAKE. Remember Again, I've been a customer of this store for years. But, treated like dirt and refused by the district manager to give me ALL of my money back. Disgusting...they love you when they get your money. But, after that they want nothing to do with you. Then when I came to the store to get my 70% refund they excluded the tax so I didn't truly get 70% of what I spent. Plus they decided they needed to take the back off of the watch in the office where I could not see what they were doing and it took them almost an hour to give me my 70% which wasn't really 70% of what I spent with them. And, they asked to see my ID. I've shopped there so much they don't ask me for my ID. I once thought very highly of the store, however, I see now that they could care less about customer satisfaction. Granted it's a pawn shop but it was a pawnshop that I frequented for a number of years and thought that they had high ethics. The district manager who belittled me on the phone Offered to have the watch looked at by some of their people and have it repaired if I wanted to keep it. As I said it was a gift for someone very special and a Rolex doesn't just fall part like that, and what would happen if down the road something happened with the watch they certainly wouldn't do anything about it. It looks as though you have to prove your innocence and make about 10 calls and a good 12 text messages to get any response. It's amazing the day I purchased my Rolex the staff just smiled in my face so happy to take thousands and thousands of dollars from me, without having to show any ID. The day I ask for my money back on one of two Rolex's I purchased. Treated like dirt. Shop there at your own risk. read more

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Scored an amazing deal on 2 TVs for $16! Even if it was inexpensive, the store staff were super helpful in making sure the units were in working order. Highly recommended! Awesome customer service! read more

Just tell us upfront that all sales are final. We can accept that fact. Don't make us read through all the fine prints. We bought an iPhone watch with the impression that I have 30 days to return it. Came in this morning and was told that the fine print says that you can only return items if you purchased the warranty. I said I was not offer any warranty. He then said we don't offer warranty on watches. Well then all sales are final then. Say it when we buy it so we'll make a wiser decision. I will never come back to this place for being sneaky. I was thinking about buying Raymond Weil men watch in the display. Now, I'll just buy it elsewhere. read more

Wow this was my first time selling something to a pawn shop and it was very easy and the Gentleman helping me was super friendly. I kind of felt like a degenerate walking in there with my Xbox One to sell since I am getting out of video games. Be new to the process i was surprised at how super fast it was. I was in and out of there in 5 minutes or so. To my surprise they actually gave me more than what I was anticipating. I was on the fence about selling it to the pawn shop versus trying to sell it myself on Let It Go, but my previous experience with trying to sell my old Honda Civic I did not want to deal with days of meeting people at the grocery store and then trying to haggle over getting it for like 5 bucks LOL. Great experience and I will definitely bring all my old stuff here to sell rather than fooling with public apps for sure. read more

Rip off! I was at this location to sell a chromebook on Saturday. After punching everything in the computer or whatever they do to determine the price the lady working there told me $60. I said no and left. I had a change of heart and came back today only to have Jason or Justin (short fat guy with a ponytail) tell me $30...without even entering anything into the system. He makes up prices as HE sees fit! Total ripoff, do not do business with them. I don't need the money I got a larger chromebook. Best to sell it on Craigslist instead. They need to be exposed. read more

Strangely enough, when family comes from Mexico, they want to come to pawn shops for electronics and jewelry. So we take them here because they're prices are reasonably fair. My sister got her itouch generation 4 here and it works great! We went to 5 different pawn shops for the best price and this place had the lowest price and it looked in better condition! They have jewelry-necklaces, charms, pendants, watches. They have DVDs, video games and video game systems, TVs, DVD players, phones, mp3 players, stereo systems and other electronics. If you need money quickly, you can pawn your valuables, and as long as you pay your interests on time, you can get it back. Granted they are good condition! Of all the pawn shops I've been to, this one is one of the good ones! read more

Great customer service. Dominic was the man of store. He sold me a game with the Nintendo 3ds for my little brother. Not only I got a good deal but he helped me saved time and money read more

My first time to buy something in a pawnshop. 5 star for the staff working that night. They help me with everything and they made my night easy. Thank you! I will go there again read more

We went into the shop talked to the sales girl Tania, and got an estimate for about 500 dollars for my Xbox and maybe more since we are a first time person. We had the original box everything wrapped up and then I almost shit my pants when I heard that it would end up being $174. This place is a fucking joke. read more

I went looking for a sewing machine! I found 2 but chose 1 of them, it was a Singer. Ohhhhhhh I was super excited! I talked them down a bit, so I walked out the door paying $30.00. But once I got it home, and wiped it down and plugged it in, I found some issues. And for me to buy the parts, this machine would have cost me about $75.00 I can buy a new one for that price. So when I took it back, I decided to get the Brother sewing machine $32.00 out the door. I thought it looked like something was missing! there was a part that goes under the sewing foot, the whole panel was missing. And the stem for the thread was missing! Uggggg, They had other machines, they were more expensive! At this point, and the 2 returns already, I wasn't willing to buy another one, just to have to take it back. I love the pawn shops this just wasn't a good buy, specially if you have any experience with sewing, and machines. I will just get a new one! read more

Pretty easy. Sold an old item. I know it was worth much more than they offered. But it's ok. Getting rid of old useless things are always nice. read more

I went to this Superpawn location to find a used computer monitor and found a great deal. Alex was very helpful in making sure it worked properly before I purchased it. She is an asset to to superpawn and I recommend you ask for her. read more

My wife lost her purse in the parking lot, and Dominic from Super Pawn found it, and kept it safe. Awesome integrity, and he was very gracious. Good selection of musical instruments too! read more

If you value your possessions and is going through a hard time but you need cash please turn around and run they do NOT CARE about ANYONE.very rude and unprofessional staff me and my wife are currently going through a hard time so she decided to sell or pawn a couple of her designer bags both were about 250$ each not much .. so we know not to expect much but the staff member Rudley snatched the bag up stretched it pulled it just man handled the hell out of my wife's bags and I felt sooo bad for my wife. After she assumes a bunch incorrect guesses about the bag she and after she abuses the heck out of the bags offers 15$ for each !! Cmon man both bags in mint!!! Condition style is of this freakin era lol wasn't some BS from 2001 lol I didn't really care much about the offer it was the lack of sympathy respect and professionalism.. we didn't sell the bags I grabbed the bags but them back in there satchels and left .. never again comming back they don't care about your self respect!and that's sad read more

I like Super Pawn, they are always professional and knowledgeable.. BUT don't go there to buy something, there is never anyone to wait on you. I went to get my daughter a diamond ring for Christmas, no one would even acknowledge me.. I went in a few days later, looked at the tablets. stood there for over 10 minutes, they saw me, no acknowledgement.. no "I'll be right with you".. nothing.. one guy was shrinkwrapping a TV someone just pawned... so once again we walked out.. I was there to buy... but ...... so on to the next pawn shop on Horizon Ridge, Henderson. read more

I met the most wonderful, kind, polite, customer service oriented young man by the name of Travis on 12/2/2016. He was a delight to do business with. I am the kind of shopper that will complain to management for bad service and compliment for good. My experience was beyond my imagination. I told his manager what an asset he is to the store. Although he said he's been in Las Vegas all of his life, his sweet demeanor reminded me of someone that might come from a place like Omaha, Nebraska. Ask for him if you intend to shop there. read more

This company is not exactly customer friendly... I was charged $5 for every item that I did not have a ticket for. Meaning that I was charged for not having a receipt when my item ticket numbers display when my contact information is searched and verified by ID... Also, they only accept cash because they are still in 1995 rather than 2015. Good luck and use this info wisely! read more

They did not even know what turquoise was. Extremely limited inventory. And the people were incredibly rude.

The worst experience ever. Took a very nice, 18k gold and diamond bracelet to sell. She took a chunk out to test the gold. Insults me the whole while running the test and has her manager tell me that they have to do further testing to make sure it's real. I have had the bracelet appraised before and it was real 18k gold and diamonds. There is a large chunk of my gold missing and she kept saying that it didn't even test as 18k. They do this to give you a low ball offer and scam people. Both the girl and her manager were so rude. Now I have a bracelet which has gold missing from it and they rudely insulted me. I will never go to a super pawn ever again. Beware of them because they will insult your jewelry and low ball just to make a better deal for themselves. I'm so angry at the whole situation and now I have to have my bracelet polished because they are ignorant and don't know what the their doing. read more

i have been a customer of this store for over 5 years. I recently went in to pick up my items out of pawn. They found one of my items the other one a diamond ring that had belonged to my great grandmother they lost. I do not understand how they lose an item moving it from on safe to another. I found out they do not log the items in the safe or have any type of checks and balances when they move safes. I have had that item in there for 3 years so when did they really lose it? I asked if they had sent things out of the store and the asst manager told me no. So where is my ring?They told me they can replace it with a similar item. well that is not replaceable. So now i'm out all my interest and my ring. The only thing i got was the money i got the loan for so a 2000 ring i get 210 how fair is that. I would really think twice about taking my items to the store. I did not even get an I'm sorry from the manager, in fact when i told him that this is a huge problem he went in the back and never came back out read more