Re-mark-a-ble…read more.. Brought my car in for long overdue service. Every step of the way was flawless. Everyone was friendly, they were super-efficient and helpful, offered me a ride which was unexpected. And the best part was that the work was finished earlier than expected, at a very reasonable price and nothing was overlooked. A+++

Excellent experience dealing with Bruneau's! I'm in California and helping my elderly brother get…read moreservice in Connecticut. They did a quick evaluation, contacted me promptly and allowed me to do research on the alternatives. They held the car at their business at no charge (no storage fees) while I contacted the dealer. They are professional, responsive and very open and honest about their recommendations. They looked out for me and answered all questions with integrity. The BEST customer collaboration I have EVER experienced. They are a 10!

Do not buy anything there. i bought a car there october 22 and I am still waiting for the…read moreregistration and the second temporary tag they gave me expired, December 27th.so it will be 3 months on january 22 still not registered also was charged 699.00 dollar's which they were supposed to do everything. i also had to do the vin check myself.so 3 months later still on registration and I would like to say that I don't think anyone should be charged a Doc fee we should have to pay the dealership to do there jobs i payed it and I still don't have my registration go figure so it's been 1 month haven't been able to drive the car i payed for and let's see if I get the registration this week so another week has gone by no registration. Everyone who works there should be fired.They don't know what they're doing

Never but never buy here. They are scammers selling damaged cars and then when one wants to claim…read moreno one answers. I bought a car and after 3 days it was damaged and they still give it to me without lights no one answers and I still have to pay for the repair. I never bought anything don't be fooled by their words.

(Cross-posting my review from cargurus.com)…read more I just bought a used car here on 9/19/14, and would highly recommend them - I had a great experience. I was honestly slightly wary of this dealer initially, because I'd found some negative reviews online from a couple years ago, plus it's an hour away from where I live. But they had what seemed like (and was!) a great deal on a 2006 Mitsubishi Outlander, a model I'd recently test-driven at a nearby dealer and loved -- so I had to at least check it out. I dealt exclusively with Carolyn Andersen, the general manager, and she was really responsive and easy to work with from the get-go. Since I wanted a mechanic to check it out, and my regular mechanic (Tires International in Manchester, they're great) was too far away, I looked for reviews online and was lucky enough to find Mike at Dulin Automotive in Milford, about 2 miles from Westshore Motors. Because it was so far from me, Mike suggested that I save myself the trip and just have the Westshore folks drive the car over. I didn't want to impose, but he said the folks at Westshore had done it before, so I asked Carolyn and she was happy to oblige (we'd already talked/emailed several times by then, so she knew I was sincerely interested). Mike was *awesome*, btw - did a very thorough job evaluating the car, called me right away with his findings (and wouldn't even let me pay him!). What he told me matched the info I'd gotten from Carolyn, no surprises - he said the only thing the car would need would be tires in a year or so, and all the other systems looked/worked great. So, with an enthusiastic thumbs-up from the mechanic, we went down pretty sure that we'd get the car, and our official test drive was to the bank to get a cashier's check, lol! Kind of unorthodox, but it was pretty seamless, no surprises. I also felt like Carolyn gave us a fair price on our trade-in. She made the whole process easy and very pleasant, and I hope the next time we need a new car we can find something good closer to home - but I wouldn't hesitate to buy from Carolyn again! :) Edit - 1/2/18 -- Just wanted to add that 3+ years later, the car is still running perfectly -- no problems, no surprises, just a great car!

Great experience!!!! If you need car repairs, this is the place to go. Mike was great. he easily…read morediagnosed what I needed to get my air conditioning running again. He gave me a couple of repair options and let me choose. He go the repair done on time, within his estimate. Since this was the first time he had seen my car, he checked out the rest of the engine and made some recommendations for me. Since I was due for an oil change, he did that too. As a woman, I hate going to the repair shop because I always feel I am getting taken advantage of...not with ACE.. I never felt like he was talking down to me or trying to sell me something i didnt need. I'll be returning here for all my repairs going forward... you should too!

Was in CT for a 5-day visit. I contacted ACE during my trip on a Saturday morning, where business…read morehours were until 1pm. We were referred by friends who said ACE would take good care and resolve the issues with the truck. ACE owner (?) responded to say he was away on Saturday but could look at my truck Monday. We drove out to the shop that weekend to be sure we knew where it was. A small shop but plenty bays and a few cars on the lot. Looks like they may be a reseller for motorcycles or sell used cars/motorcycles also? The problem reported was that my truck would stutter between 40-50mph, then 60-70mph only on an incline. As much as this was a pain in the neck issue with driving al the backroads at those lower speeds, I felt that waiting a couple more days was ok. On Monday AM, I called ACE and asked what time to come in to have the truck looked at. Making a long story short, the owner said he could not take time to look at my truck as he was already busy. I asked then why he said he could help. He just repeated to say he could not take time to help. All he needed to do was take a road test of the truck and see if it was a simple issue, that's all we asked him to do. He continued to say no and if we were his regular customer, he would help. It's unfortunate that ACE could not at least assess what could be. Or, if he could not assist and knew it Saturday, then just say that Saturday. I wasted time waiting and could have gone elsewhere. If ACE had looked at the truck, he would have found out that the number 6 coil needed replacing. Could have made some money and kept a positive review with the business.

Great car buying experience !!!!!…read more My husband & I recently purchased a car form Chip's Auto Sales and couldn't be more happier ! What a down to earth guy Joe is .... Very professional , knowledgeable , friendly , worked out numbers , carfax in hand , maintenance reports which made our choice it even easier to get the car we wanted. - Hassel free . I would recommend 100% . Joe , Thanks again for taking good care of us ... We look forward to doing more business with you & Chip in the future .

I bought a car from Chips in November 2024. In December I had to replace the air suspension. In…read moreMarch I had a huge cam shaft repair. The car overheated and needed a new coil and had to be towed and most recently the rear tail light went out and when going to replace it , it's covered in electrical tape and clearly there had been a problem with after market parts. When I called in March about the problems with the car I was told it was my fault for buying an older car and was taunted for having a co-signer. I would NEVER recommend this business or the people who run it. They taped together issues and hid problems to sell the car and told me to file a complaint instead of helping me with the vehicle. I would never ever do business here again and would strongly discourage anyone from doing business here.

I don't understand all of the bad reviews. I just signed up for the monthly package and have used…read moreit three times already. Each car wash is great! My windows, including the front windshield, have never been cleaner. The vacuum cleaning has complete coverage. My car is spotless when done. I'm very pleased and satisfied with Personal Touch Car Wash so far. I started going here after my normal car wash that I visited for years went completely downhill after some major service changes. I highly recommend Personal Touch Car Wash.

I went to personal touch car wash yesterday afternoon. After the car wash my car seem dirtier than…read moreit was before. the inside had a dirty spot behind the driver side Head rest. The council was filthy I asked them to make sure things were clean I got a gold car wash which cost me $24 I might as well throw the money in the garbage if you can't want your car washed I guess you got to do it yourself!

I've purchased several cars here, and my experience has generally been good. I suspect many of the…read morecomplaints reflect the vehicles people chose more than the dealership itself. In my experience, buying a Honda, Toyota, or Mercedes that's less than 10 years old and has fewer than 75,000 miles improves your chances of having a good experience. Choosing a model with poor reliability ratings increases the risk of problems, so I recommend researching the specific model on Edmunds.com before buying. I don't purchase the extended warranty. My thinking is that if I save $20,000 compared with buying new, that leaves plenty of room for repairs before I reach the cost of a new car.

I went to get my car fixed at the wiz auto in Milford. they did an amazing job fixing my car, the…read moreonly issue I have is the women was very rude and gave a lot of attitude. They also stole my cup holder designs that I had put in my cup holders, no where to be found In my car. Very Very annoyed. If you go and get your car fixed here don't leave anything in your car that you don't want taken. Horrible

We were very pleased with our experience! I was referred by…read morea friend, who recently purchased here. They are a very friendly staff, and not pushy, like your typical car sales person. Comfortable environment & good coffee too! My parent's car conked out earlier in the day, they are in their 80's. I went with them to help out because they were so nervous about having to buy another car. Our car sales associate was Nancy, a real sweetheart. She treated my parents with dignity & was very easy to talk with. She took her time, answered all their questions & was very patient. When they decided on 2 cars they liked, Dan, one of the managers, ran the numbers for them & presented the prices with a thorough explanation. He never made them feel pressured into buying the more expensive car, but simply supplied them with the info. He respected their budget. They were happy to get a new vehicle & to have had a good experience. Enterprise took care of everything & they even took a picture of my parents in front of their new car.(see photos) We will definitely recommend this place to others! A big thank you to Nancy & Dan for all their help!

Talk about disrespectful! I have a rental from Enterprise…read moredue to a recent fender bender. So people from this location call me from car sales and when I kindly thank them for their offered services but I already have a dealership and lender, the man on the phone starts harrassing me with "oh, so what, you've already put a deposit on a car or?" and when I say yes to quickly end the conversation, he says "OK boss whatever you want". Talk about representing sterotypical car sales people to the letter. I've never been talked to like that.. On a 9 AM work-day phone call! I will never dream of using these people services and will advise others to avoid their disrespectful way of running a business. I've had far better luck dealing with Premier Subaru in Branford.