Performance Motorcars of Connecticut is, without question, the most meticulous and transparent…read moredealership I have ever worked with. I purchased a 2010 vehicle from them, and the experience was closer to working with a high-end boutique automotive concierge than a traditional dealership. Chris handled my approval process personally and matched me with a vehicle that exceeded every expectation -- mechanically, cosmetically, and in overall quality. The level of care this dealership puts into their cars is exceptional. They replace parts proactively, not reactively, and prepare each vehicle to a standard you rarely see in this industry. When I noticed a brake issue after purchase, I brought the car back and it was handled instantly. They used premium components, walked me through every repair, and ensured the vehicle left the shop in better-than-expected condition. Their commitment to quality is far above the market average, and it shows. Yes, their pricing reflects the amount of work they invest -- but it is worth every dollar. I've purchased vehicles from other dealers where I had to spend thousands in immediate repairs. At Performance Motorcars, everything is done upfront, with total transparency and zero surprises. If you are a buyer who values reliability, honesty, and long-term peace of mind, this is the place to purchase your next vehicle. I could not be happier with my experience.

Sold me a car that they obviously knew had problems when they sold it to me. I know that because…read morewhen I just today took it to a Subaru dealer, they said the problem was evident to them and would have been for a used car dealer having their cars checked out. I took it back after about a month because it was making a loud noise, and they stuck me with a bill for the diagnostic and an estimate of $1,850. And did so with a smile on their face. They literally looked at me like the sucker I am. Avoid this place like the plague. They are total scammers. I will continue commenting...and commenting...and commenting. Next is sign in front of their business. The big fat guy is scam artist.

I'm so happy to be writing my first Yelp review ever for Randy at Ride Advise! I've been shopping…read morearound for a new car for a couple of months now which has been super difficult due to all of the shortages. My boyfriend worked with Randy a few months prior so I decided to utilize his services as well. Without hyperbole, I must say that this was the easiest process I've ever been through. Randy and I had our first call on a Wednesday, he found the exact vehicle I was looking for on a Thursday, and I signed and drove my new car home on a Friday. Every dealership I had gone to before this was marking up the sticker price anywhere from $6,000 to $10,000 dollars, and unwilling to budge. Randy shopped around and found my White Mazda3 Hatchback for MSRP. It was so simple and pleasant having Randy there every step of the way to make sure the journey to signing was uncomplicated. I'd return to him again and again

I kept putting off getting a car because I didn't want to deal with the runaround that dealerships…read moreput you through and I feared being ripped off. Randy changed that experience for me. He took the time to coach me through finding the right car, walked me through the pros and cons of leasing vs. financing, and explained every possible option in a way that made sense. Thanks to his guidance, I ended up saving several thousand dollars compared to the "best deal" I thought I could get elsewhere. I can't recommend Randy enough. We don't know each other personally, but he genuinely looked out for my best interest and made sure I got the best deal possible.

Exceptional experience at Garavel Subaru with Byeong and Bob. After visiting 5 Subaru dealerships,…read moreGaravel Subaru stood out completely. Byeong and Bob delivered the best customer experience we've encountered; direct, fair, and genuinely consultative rather than pushy What impressed us most: - Fair trade-in value with transparent pricing - Honest communication about vehicle details (they proactively disclosed when a car had $300 less in add-ons and adjusted pricing accordingly) - Problem-solving approach when minor issues arose - Focus on finding the right fit for our needs Based on this experience and consistently strong reviews, we're switching all our servicing to Garavel Subaru. Highly recommend working with Byeong and Bob, they set the standard for what a dealership experience should be.

Hands down a fine experience!. Chris Scarlette went above and beyond employing every resource…read moreavailable to him - orchestrating managment, service and finance to accommodate and deliver my high pressure demands for immediacy. Clean, respectable and concise. Highly reccomend for all things Subaru. Also- added to my favorite coffee list - great selection and the right price!!! Stop in for a cup and a car!!! Takes about the same amount of time - mg

Just had my car washed, waxed and detailed with the Ultimate Detailing package ($69). They did an…read moreamazing job! Extremely thorough and thoughtful. They got into everything, even the trunk storage area. One suggestion to customers: the detailing can take up to 4 hours so have someone come with you to drop the car off. I brought my running shoes and ran to Best Buy and watched a movie while they washed and detailed my car.

Ridiculously terrible experience. Booked a service appointment using their online system. Made a…read morenote that I needed a loaner vehicle when I created the service ticket. I show up was told that there was no loaner. The guy behind the desk says oh you booked this online, those only show up the day of service. I said that is a horrible system. He said, I can't argue with you. Asks me if I can wait an hour while they look at check engine light. No, that is why I said I needed a loaner. He then says OK well you'll have to book again, we are three weeks out. Absolutely unnacceptable.

Rating is specific to service department. Car needed repairs post accident, our service agent was…read morenon-responsive, absent and had no initiative. Only time I got any action was when i walked in and confronted them. Wasted 2 weeks dealing with them before I had car moved to another shop. Head of department was responsive once engaged but the desk worker was a waste of space and tine.

Avoid! The service department is a joke, sleazy, do not…read morereturn phone calls They do not honor tire warranties, over price the cost of repairs and let you wait 3 hours When you complain, by e mail or phone. You receive one apology from a clerical person with a promise of the service manager and GM calling you. She's sorry it happened! Yes, so am I You then fall into the black hole Nothing heard back from anyone else 5 days later! Nothing Major issues: I purchased 4 new tires from them in 12/2024 At 27,000 mile usage they tell me I need 4 new tires! I agree, but ask about the warranty on the tires which are 60,000 miles. Oh, we dont do that WTF? Less than half the amount of the mileage warranty and no one can do anything? The price was $ 350 more than Mavis quote, apples to apples, the same exact tire, balance, alignment I checked after I left the dealer and cursed myself after getting a quote from Mavis My bad To top it off, I waited 3 HOURS for this shitshow, simply to replace 4 tires. Whenever I have previously asked about a loaner, you get mumbo jumbo I did not buy the car from them and I'm thankful I did not, judging by their service department They do not seem credible, instead cowards who don't return e mail, or phone calls The service manager, I do not think exists. Two phone calls, he can't even acknowledge you? Just basic customer service, call you back? Needless to say, I won't be back Get Outlook for Android

Horrible people treating you like a neglected step child. Just asking questions and get told to…read morebasically kick rocks, looking to get help with just taking out deadbolts on my rims and not even asking them to do it I just need the part. Service team is managed by an asshole calls are recorded listen to how he treated me and then just hung up sure I was a little upset so I started asking extra questions but hanging up in my face is a disrespect you don't do to anyone just common sense.

Coming home from my Daughters Thanksgiving night, my wife hit a storm drain on Ridgebury Rd…read more Ridgefield, Ct. and blew out front and back passenger side tires. Andrew from Marty Moters came with a flat bed and was so polite and professional, towing the car back to his shop. Next day got a call from Brian saying he can put a new tire on front, new tie rod, and put the spare on the rear so we can drive the car home. I can't tell you what a pleasant experience it was dealing with them both, besides their expertise. I would highly recommend Marty Motors. Thank you Brian and Andrew.

Efficient service. Did s good job and prices were reasonable. Did brakes and repaired another…read moreissue with o O2 sensor.

They are so friendly and smiley, while the final bill comes out twice what they first told you!!…read moreThere were no surprises for any extra work done. They just padded the bill. The real surprise was they damaged the hood which they fixed after I pointed it out, and they improperly tested the charging system in an obvious attempt to churn more work! Charging system was fine before and after their service.

I took my car to NCFC for an inspection of the power steering and side mirror. Upon receiving a…read morequote that didn't align with my expectations, I chose not to proceed with the service. However, during the initial phone conversation, I was not informed that there would be a labor charge regardless. This was only disclosed to me upon picking up my car, assuming the diagnostic service would be complimentary. The lack of transparency and professionalism in handling this situation was disappointing. I was charged for two hours of labor....