Performance Motorcars of Connecticut is, without question, the most meticulous and transparent…read moredealership I have ever worked with. I purchased a 2010 vehicle from them, and the experience was closer to working with a high-end boutique automotive concierge than a traditional dealership. Chris handled my approval process personally and matched me with a vehicle that exceeded every expectation -- mechanically, cosmetically, and in overall quality. The level of care this dealership puts into their cars is exceptional. They replace parts proactively, not reactively, and prepare each vehicle to a standard you rarely see in this industry. When I noticed a brake issue after purchase, I brought the car back and it was handled instantly. They used premium components, walked me through every repair, and ensured the vehicle left the shop in better-than-expected condition. Their commitment to quality is far above the market average, and it shows. Yes, their pricing reflects the amount of work they invest -- but it is worth every dollar. I've purchased vehicles from other dealers where I had to spend thousands in immediate repairs. At Performance Motorcars, everything is done upfront, with total transparency and zero surprises. If you are a buyer who values reliability, honesty, and long-term peace of mind, this is the place to purchase your next vehicle. I could not be happier with my experience.

Sold me a car that they obviously knew had problems when they sold it to me. I know that because…read morewhen I just today took it to a Subaru dealer, they said the problem was evident to them and would have been for a used car dealer having their cars checked out. I took it back after about a month because it was making a loud noise, and they stuck me with a bill for the diagnostic and an estimate of $1,850. And did so with a smile on their face. They literally looked at me like the sucker I am. Avoid this place like the plague. They are total scammers. I will continue commenting...and commenting...and commenting. Next is sign in front of their business. The big fat guy is scam artist.

I highly recommend Randy at Ride Advise. My family had been telling me for over three years that it…read morewas time for a new car, and I kept putting it off because I was dreading the process and didn't have a clear idea of what car I wanted. Randy was great at helping me narrow things down and helped me understand what actually mattered. He was also incredibly reliable and responsive throughout the entire process. On the way to the dealership, he gave me very specific advice about what to do and what to look out for, which made me feel much more confident. He understands the psychology of the car buying process, and having someone who knew how dealerships operate and could talk things through with me was extremely helpful. He saved me money and I truly am driving my dream car now. He was patient, available, and genuinely helpful at every stage. Go for it! He will be in your corner.

Highly professional, responsive, and knowledgeable. Randy streamlined a process I dread. Recommend…read morehim 100%

I had a wonderful car-buying experience with Michele. She was friendly, knowledgeable, incredibly…read moreresponsive, and a pleasure to work with. She worked with me on the price and made the entire process easy and stress-free, with no pressure. She also kept me updated throughout the process while I waited for my car to arrive, which I really appreciated. I couldn't be happier with my experience and would highly recommend Michele!

Just purchased a 2026 Crosstrek from Garavel (Norwalk, CT). Had nothing less than the perfect…read moreexperience with Stephen (and Gary from finance). Subaru won the [2026] Consumer Report #1 reliable vehicle out of all the dealerships: Pretty impressive! This explains why you see so many on the road. But, just as important is the experience. At [this] Garavel they set the bar for professional customer service. From start to finish: Friendly, personable, knowledgeable, accommodating, respectful, flawless communication... The gold standard. Get yourself a Subaru; It's definitely worth the trip to Norwalk! P.S. The coffee is pretty good too!

Just had my car washed, waxed and detailed with the Ultimate Detailing package ($69). They did an…read moreamazing job! Extremely thorough and thoughtful. They got into everything, even the trunk storage area. One suggestion to customers: the detailing can take up to 4 hours so have someone come with you to drop the car off. I brought my running shoes and ran to Best Buy and watched a movie while they washed and detailed my car.

Rating is specific to service department. Car needed repairs post accident, our service agent was…read morenon-responsive, absent and had no initiative. Only time I got any action was when i walked in and confronted them. Wasted 2 weeks dealing with them before I had car moved to another shop. Head of department was responsive once engaged but the desk worker was a waste of space and tine.

Ridiculously terrible experience. Booked a service appointment using their online system. Made a…read morenote that I needed a loaner vehicle when I created the service ticket. I show up was told that there was no loaner. The guy behind the desk says oh you booked this online, those only show up the day of service. I said that is a horrible system. He said, I can't argue with you. Asks me if I can wait an hour while they look at check engine light. No, that is why I said I needed a loaner. He then says OK well you'll have to book again, we are three weeks out. Absolutely unnacceptable.

I bought a used jeep Cherokee 2016.. on September 14th had couple of issues so I took it to the ‍…read morece department from Nissan ,met Diane the service advisor and she was fantastic she took care of my concerns and also when the part came in and was installed I noticed that was the wrong rim..I talked to her and she made sure that we got the correct one. Am very Happy with her service as she was professional n friendly and they love my dog that goes with me everywhere. Again thanks Diane for the outstanding service.

Avoid! The service department is a joke, sleazy, do not…read morereturn phone calls They do not honor tire warranties, over price the cost of repairs and let you wait 3 hours When you complain, by e mail or phone. You receive one apology from a clerical person with a promise of the service manager and GM calling you. She's sorry it happened! Yes, so am I You then fall into the black hole Nothing heard back from anyone else 5 days later! Nothing Major issues: I purchased 4 new tires from them in 12/2024 At 27,000 mile usage they tell me I need 4 new tires! I agree, but ask about the warranty on the tires which are 60,000 miles. Oh, we dont do that WTF? Less than half the amount of the mileage warranty and no one can do anything? The price was $ 350 more than Mavis quote, apples to apples, the same exact tire, balance, alignment I checked after I left the dealer and cursed myself after getting a quote from Mavis My bad To top it off, I waited 3 HOURS for this shitshow, simply to replace 4 tires. Whenever I have previously asked about a loaner, you get mumbo jumbo I did not buy the car from them and I'm thankful I did not, judging by their service department They do not seem credible, instead cowards who don't return e mail, or phone calls The service manager, I do not think exists. Two phone calls, he can't even acknowledge you? Just basic customer service, call you back? Needless to say, I won't be back Get Outlook for Android

Efficient service. Did s good job and prices were reasonable. Did brakes and repaired another…read moreissue with o O2 sensor.

Coming home from my Daughters Thanksgiving night, my wife hit a storm drain on Ridgebury Rd…read more Ridgefield, Ct. and blew out front and back passenger side tires. Andrew from Marty Moters came with a flat bed and was so polite and professional, towing the car back to his shop. Next day got a call from Brian saying he can put a new tire on front, new tie rod, and put the spare on the rear so we can drive the car home. I can't tell you what a pleasant experience it was dealing with them both, besides their expertise. I would highly recommend Marty Motors. Thank you Brian and Andrew.

They are so friendly and smiley, while the final bill comes out twice what they first told you!!…read moreThere were no surprises for any extra work done. They just padded the bill. The real surprise was they damaged the hood which they fixed after I pointed it out, and they improperly tested the charging system in an obvious attempt to churn more work! Charging system was fine before and after their service.

I took my car to NCFC for an inspection of the power steering and side mirror. Upon receiving a…read morequote that didn't align with my expectations, I chose not to proceed with the service. However, during the initial phone conversation, I was not informed that there would be a labor charge regardless. This was only disclosed to me upon picking up my car, assuming the diagnostic service would be complimentary. The lack of transparency and professionalism in handling this situation was disappointing. I was charged for two hours of labor....