Maikel Maikel Maikel. This is the man to contact…read more After 10 dealers, the Garavel team earned my business and my trust. Couldn't be happier. Purchased a 2021 Freedom Wrangler, all done over the phone and email. PJ was the initial contact, provided numbers and information. Very prompt to follow up. He teamed up with Ernesto to provide and authorize numbers. Once that was settled, along came Maikel. Man, what a guy. Helped me surprise the wife who was oblivious to the whole purchase, played along, and made the surprise special. I gotta say that I consider him a friend now. Thank you Maikel. Thank you Garavel team. Ernesto, PJ, Mary. Mi gente latina, Maikel es de habla hispana, es un vendedor integro y honesto.

Just following up to update all who are interested in what to expect when you purchase from…read moreGaravel. I still haven't heard anything back from service. Maybe they closed shop for the spring? No car, no concerns from anyone. Hmm

First time at Devan Acura and I can state that I have been VERY satisfied. They did a diagnosis on…read moremy car, gave me an honest estimate, encountered an issue and immediately came to me explained it would take longer to fix, told me that the original estimate would be respected and they set me off with a courtesy car immediately. Hope I will not have any car issues going forward but if I do and for the future maintenance work, I now have my favorite dealer to go to! Thanks to the Team at Devan

I don't have any pictures to share as it would just be a picture of my new truck…read more The service here is amazing they provide me the utmost care and are super kind each time A rental is provided to me for all services and they also wash the car each time I go for pick up I cannot recommend these guys enough This is a family owned long time dealership that makes everyone feel like extended family

Exceptional experience at Garavel Subaru with Byeong and Bob. After visiting 5 Subaru dealerships,…read moreGaravel Subaru stood out completely. Byeong and Bob delivered the best customer experience we've encountered; direct, fair, and genuinely consultative rather than pushy What impressed us most: - Fair trade-in value with transparent pricing - Honest communication about vehicle details (they proactively disclosed when a car had $300 less in add-ons and adjusted pricing accordingly) - Problem-solving approach when minor issues arose - Focus on finding the right fit for our needs Based on this experience and consistently strong reviews, we're switching all our servicing to Garavel Subaru. Highly recommend working with Byeong and Bob, they set the standard for what a dealership experience should be.

I have been buying and having my Subarus serviced at Dan Perkins Milford but when my daughter…read morevoiced concern about her car and we live one mile from Garavel, I ran the car over. They were doing a full service which was more than Dan Perkins, They then showed me we failed the back tire alignment so I had them do an alignment. Again, more than Dan Perkins. And mind you, when I check in, I showed them right on the Dan Perkins website the pricing specials and the most they did was a $50 credit. Still paid more but that seemed ok until I was told the back break pads needed replacing. They quoted $500. Dan Perkins right on their website charges $350. Even with time and gas, worth saving $150 to drive to Milford. however, I let them do it after the service agreed to match the price. Go to pick up my car. Told it is $812 and then go to swipe the credit card only to find out that they charge for credit cards. This is not some small business. This is a major car dealership. It was lucky I had a check on me of I would have had to pay an extra $25 or come back with a check. Very sneaky not to tell you upfront when you drop off the car. Drive to Milford. Dan Perkins is the absolute best and they have a great waiting room with lattes, Capuchino maker, snacks, and will change the TV station if you ask. As a side note, I have bought three Subarus and every time the price was better at Dan Perkins than here. Go to Milford!!!!

My car broke down in the middle of the Merrit Parkway in CT and we had the car towed to European…read moreAuto. While they could not fix my car, the manager was very honest with the issue - blown gasket - ugh!, and reccomended that if I wanted to have it fixed I needed to get it done at a dealership. The manager Keal was so professional and courteous. I am so grateful.

Honest communication, competitive pricing and excellent work -- European Auto is a car trifecta! My…read moreonly complaint is that it took me 25+ years to finally switch my cars over to them. Keel, don't retire now!!

Ridiculously terrible experience. Booked a service appointment using their online system. Made a…read morenote that I needed a loaner vehicle when I created the service ticket. I show up was told that there was no loaner. The guy behind the desk says oh you booked this online, those only show up the day of service. I said that is a horrible system. He said, I can't argue with you. Asks me if I can wait an hour while they look at check engine light. No, that is why I said I needed a loaner. He then says OK well you'll have to book again, we are three weeks out. Absolutely unnacceptable.

Rating is specific to service department. Car needed repairs post accident, our service agent was…read morenon-responsive, absent and had no initiative. Only time I got any action was when i walked in and confronted them. Wasted 2 weeks dealing with them before I had car moved to another shop. Head of department was responsive once engaged but the desk worker was a waste of space and tine.

First time visit to the Service Dept after an emergency repair was needed. Staff was very…read morefriendly, helpful and went above and beyond in my view. Repair was completed and I was back on the road within a couple of hours. I will definitely be a repeat customer.

No do not waste your time ! I was charged $207.38 for no parts and no service ! See other reviews…read more not alone , Desperate people do Desperate things how about caring if your customers are safe in the Ford cars that they pay a fortune for ! DH

Great experience at Subaru Stamford. I purchased my…read moreCrosstrek here in 2019 and had a very good experience. The team was professional, helpful, and straightforward throughout the process. Everything went smoothly, and I felt well taken care of as a customer. I've been very happy with my Crosstrek and would definitely recommend Subaru Stamford to anyone looking for a reliable car and good service.

Our salesman, Neil Downing is a joy to work with. He is professional, helpful, respectful and…read morelistened to our needs. Follow up is great and he is available for any questions. He makes buying a car a real pleasure. The other staff are also friendly and very nice. The dealership is clean and well cared for. Highly recommended.

OMG! Brian Kurth was amazing! Erik Graham was spectacularly helpful. I would buy my next Mini from…read morethem!

Feel ripped off by this dealer. Do not do a lease here. High pressure to go into another lease or…read morebuy a vehicle. No deals. On top of that, they wanted a Google Review! Disgusted.

Buyer beware: Land Rover Darien sold me a vehicle they seemingly did not have a marketable title…read morefor. Deal #30896 has been a nightmare. Five months post-purchase, I have no NY plates and no clear answer on when the 'clerical mileage error' they admitted to will be fixed. They have repeatedly blamed the DMV, but it is clear the issue is with the vehicle's history. Driving a $50k car on dealer plates for half a year is not what I paid for. I am now seeking legal counsel to sue for a full refund and damages related to the diminished value caused by their failure to disclose these title issues at the time of sale. If you value your money and your peace of mind, stay away from this dealership. I have already filed a complaint with the Connecticut DMV (Form K-35) and am moving forward with legal action.

Didn't things could possibly get worse at Darien Range Rover but they have. Absolute worst sales…read moreexperience EVER. Unprofessional, total lack of follow up or accountability. Based on that, will not be buying another vehicle from them EVER.

I've debated for a few days now on writing this review, but the more I think about what happened,…read morethe angrier I get. We had a lease from a dealership in Virginia but relocated here recently so decided to trade it in around here. Lexus of Westport had the most inventory so we decided to go there. Our salesperson, Steven R. was great. Even Chris K. who called me when I send in my initial inquiry was extremely helpful. Knowledgeable about the cars and helpful with the whole process. Not pushy at all. Our finance director was great - I think her name was Gabby. Super friendly and helpful as well. I was shocked when my husband agreed to trade in our car at that time because he always has to think it over. They had the exact GX470 I wanted. I'm writing this review as someone who is a consumer and also has car industry experience. I've worked as a manager of a luxury preowned car dealership and have spoken at national conferences on customer service for dealerships around the country. My first major issue was that we could not take the car home with us that day. My husband and I still have Virginia licenses because of Covid so we were not in the DMV system. Despite us signing ALL the paperwork and having our car ready to turn over to them - they would not issue us a loaner document with dealer plates because it was "company policy." The Lexus dealership in Virginia had no problem extending us a weekend with our new car to try it out before we committed to it - but this dealer wouldn't even do it when we had already signed the documents? Needless to say I was very disappointed to find out the exact new car I was hoping for wouldn't be ours until Monday. Monday rolls around - guess what? Still not in the CT DMV system. They will call us back on Tuesday. Finally, on Tuesday I took our car in and traded it for the GX. I was thrilled. I drove it a few times that week, nothing major. On Saturday of the same week (we've had the car 4.5 days), I went out to the driveway to go to Target and the back window is completely broken. The car has 85 miles on it - not 85,000 - 85!!! Naturally, I thought someone broke into it so we called the police. When the officer arrived, he said it was impossible for someone to have shattered our back window because all of the glass was blown out on the driveway. There was very little glass in the back of the car. The officer deducted that there was a defect in our back window causing it to break because of how the glass pattern was shown in the driveway. Our car was also locked and there was zero signs of someone trying to get in. We asked our neighbors to check their security cameras. Sure enough - the officer was correct. The back window of the BRAND NEW GX460 just shattered and fell off the car into the driveway. I called our sales rep and he continued to ask me if it could have been damaged or hit. I sent him all the photos and the VIDEO of the window just breaking and falling out of the car from that morning. He said he would see what he could do to help us. Nada. Zilch. Not even a call from a manager to see what happened and how they could help us. I can't even believe a car that we had for less than a week now needs the back end completely redone because the car spontaneously blew out the back window due to a defect and the dealership wouldn't help us. There should be good faith on their end to help us. This is obviously a freak incident with our car and the dealership should be mortified and want to help us any way they can. Instead, we had to file an insurance claim and take our BRAND NEW Lexus to a shop in Shippan to be repaired and not the Lexus dealership. I am angry and disappointed that this dealership who prides themself with SERVICE OF EXCELLENCE could leave a brand new customer with a very expensive car to deal with this on their own. When our lease is up, I will look elsewhere for our new vehicle.

I was with my son this past Saturday. We made a deal and on Tuesday they tried to say that that…read morewasn't the deal! Not only that rude, unprofessional and nasty people! People you have choices stay clear of here!!!