Had to have some glass replacement again -- oh, the joys of living in Bridgeport. One of my mirrors…read morewas cracked from a snowplow, but I have comprehensive glass coverage. I called my insurance and the repair was going to be completely covered. ...except that Glass America is crazy lazy. My car is a 1997, so they didn't have a matching mirror in stock, which makes sense. But the guy on the phone said that "It would be difficult" to get the part. Dude, it's a fully covered procedure -- you order the part from someone else and when it gets here, you install it and get paid. But that extra step of ordering a part is ap too much for this lousy business.

From the owner: Quality Auto Glass Repair and Replacement, Free Mobile Service. Call for a Quote!…read more As a leader in the Auto Glass Replacement industry, Glass America upholds the highest levels of quality craftsmanship, and consistently maintains a proven track record for excellent customer service. Glass America is one of the largest independently-owned automobile glass replacement and repair companies in the country. Glass America carries a complete line of auto glass repair and replacement services for all years, makes and models, foreign and domestic, commercial or passenger vehicles.All technicians are certified by Sika Adhesive Systems and LYNX Services. All auto glass installations and workmanship will meet or exceed the AGRSS Standards, and have a national lifetime warranty. Glass America's direct billing procedures and pricing structures meet or exceed the requirements of all insurance companies and glass networks. All of the company's national service areas offer both drive-in and mobile services, and always strive to make business as quick and as convenient as possible for their patrons.At Glass America we use only the best quality replacement glass manufactured by only Original Equipment Manufacturers (OEM). Our technicians are extensively trained and certified to provide auto glass installations that meet or exceed Federal Motor Vehicle Safety Standards and car maker's recommendations.We're committed to advancing the auto glass industry for your safety and ours.

I had an excellent experience with Bridgeport Auto Glass. From start to finish, everything was…read morehandled professionally and smoothly. The quality of their work is top-tier--you can tell they take pride in what they do and don't cut corners. Communication was incredibly easy, especially working with Linda. She was friendly, responsive, and made the entire process stress-free. It's rare to find that level of customer service where you feel taken care of the whole time. The staff overall was welcoming, knowledgeable, and efficient. The whole process--from scheduling to completion--was quick and seamless, with no confusion or delays. If you're looking for a place that combines high-quality work, great communication, and a genuinely smooth experience, this is it. I'll definitely be coming back and recommending them to others.

I found Bridgeport Auto Glass through a Google search because I needed my front window fixed…read more Unfortunately, my window was hit by a rock, and the crack spread across the window. I brought my car to the shop, ordered my windshield, and the next day, came back to get my window replaced. It took about 45 minutes to an hour, and my car was done. The customer service was great, and the service was top-notch. They are definitely recommended.

In mid May 2026 I had a tech from the North Ave., Bridgeport, CT Safelite come out to replace my…read morefront windshield. He was kind, courteous and things proceeded like when I've used Safelite in the past. They followed their mandatory process of removing the wiper arms and broke my wiper transmission linkage so that I no longer had a driver side wiper arm that could be put back on. The tech snapped the screw thread coming out of the spindle rod, and in its corresponding nut. I emailed store manager, went to the store, I spoke with Safelite's customer care department, but they continued to deny liability. They said it was due to prior wear and tear and that "someone else did something wrong." All kinds of excuses. They were trying to blame my mechanic who replaced the wiper motor five months before when my wipers worked fine for five months through heavy rain and snow until Safelite worked on my vehicle. Please note the technician worked on my car for about 24 minutes, before showing me the snapped screw in the spindle rod and its corresponding nut. He never advised me of any problems with the wiper linkage prior to that. I got an estimate to replace everything by my mechanic and it was going to cost $476. After not getting anywhere talking to the store and their customer care department I filed a complaint with the Better Business Bureau. They continued to deny any responsibility for their damage. Safelite left me with an automobile that was not legal or safe to drive for weeks, so eventually, I bought the part myself and after much personal labor I fixed it. I offered to close out the BBB complaint if they would reimburse me for parts, tools, and a fraction of the labor I had to put in for much less than $476. They still denied any and all liability. My advice to anyone is to take pictures/video before Safelite starts work on your vehicle and maybe stay with the tech while he works on your vehicle. I will not use Safelite again. Yes, I know it sounds like a lot, but after what I've been through I will not use Safelite again especially their Bridgeport location.

Great work and fast working great Would recommend to anyone…read morenot a long time to put in new window

I cannot say enough great things about Precision Auto Glass. From start to finish, the entire…read moreexperience was absolutely top tier. The fact that they came directly to me made everything so convenient. No waiting around at a shop, no rearranging my schedule. They showed up on time, fully prepared, and got right to work. The workmanship was flawless. You can immediately tell they take pride in what they do. They used OEM BMW parts, which gave me complete confidence in the quality of the repair, and they were completely transparent about everything. They also walked me through backup options in case my insurance didn't approve OEM, which I really appreciated. No pressure, just honest and knowledgeable guidance. Communication throughout the process was outstanding. I was kept informed and updated the whole time, which made the experience stress free. What truly impressed me were the finishing touches. After completing the job, they vacuumed the interior and cleaned all the glass, leaving my car looking better than before. That level of care speaks volumes about their professionalism. If you want amazing workmanship, clear communication, and the convenience of true mobile service, Precision Auto Glass is the company to call. An outstanding experience all around. Highly recommend.

First crew that came was honest about imperfections in the windshield and they re-scheduled the…read morejob. I had hopes that this was a good sign. Second crew that came was different and did an awful job replacing the windshield. Trim was marred, seals weren't fitted properly and the worst part, they put a nice gash on my A-pillar, did a sloppy job repairing it with touch-up paint and then lied that it was "already like that" when confronted about it. Further, when investigating a running-water noise in the windshield, found a chip in the edge of the windshield under the wiper cowl which was not disclosed to me. I respectfully gave them space to work, but I should have been hawking over them to avoid these headaches. I would recommend you go with ANY other windshield shop, even the big corporate shop probably wouldn't have done this poor of a job.

I've been using TL for a number of years. Their service is outstanding, repairs impeccable, and…read moreprices reasonable. I have never been able to see that a repair had been done on my car after they completed work. Highly recommend

The service was outstanding. The carr just needed a little bit and the owner took care of it for…read moreme.