Honest place. I have experienced this myself, but also witnessed to others while waiting for a…read moreservice on my car. The owner is not out to make $ but to be an honest guy giving a service in the area. He has worked on my parents cars, and then on my husband's and mine. I wouldn't trust anyone else. He's honest & reliable. Always willing to help. Highly recommend

$451 , 3 miles on a flat bed, 1 hour of labor ( charged for 1h 45m). You tell me if it's worth it.read more

This might be the first time I brought my car into a shop and the check engine light came on…read moreafterwards. I had gone to a different dealer and they did a full inspection of my car after aligning and balancing my wheels and an oil change. The ONLY issue they found was that might right wheel bearing needed to be replaced as the back of the car was making a louder sound. I went into Billy's a week later (because they were cheaper) to get the right wheel bearing replaced and after I got the car back, the car was louder than ever. All of the sudden my left wheel bearing supposedly had an issue as well despite another dealer saying it was in great condition. Two days after leaving the shop, my check engine light has been on and despite a few calls to the dealer, no logical explanation has been explained and overall service was awful. I guess you get what you pay for here - strongly recommend going anywhere else, even if more expensive.

This has to be the most corrupt, deceitful mechanic shop to have ever exist. Since the end of…read moreAugust, My 2014 Ford Focus has been spewing out thick white smoke for two weeks straight. My boyfriend and his mother kept pushing me to drop my car off there to have a look at. I was wary as it being a very small shop with practically no review online, but with both of them telling me they have gone here for 15+ years and this shop knows what they are doing, I took their word for it and dropped my car off the first week of September, The worst mistake in this entire world. A week and half later and a $900 bill from the repair shop, Absolutely no cure for the smoke. All was done was a oil change and a treatment was added to the oil for the smoke. We were told the car will forever be like this. OBVIOUSLY, There is something wrong with the car. After some googling online. I opened my hood, pulled out the ignition coil AND DRENCHED WITH MOTOR OIL. The valve cover gasket needs to be replaced. So because I'm afraid of my car being further destroyed by this horrific shop. I am now forced to either spend 1,000+ at a certified dealership OR repair it myself, a beginners in mechanic. PLEASE DO NOT BRING YOUR CAR HERE. RUN AWAY.

Honest, dependable, affordable, does great work. What more can you ask for? I'm taking my car here…read morefrom now on! Thank you so much.

When they say "ER," they really mean it…read more Hemorrhaging air from a tire that I blew at the nearby dump (thanks, giant bolt in the middle of the road), I frantically raced here in a true state of automotive emergency, as the recently-marred tire went down... down... down... Calmly, two gentlemen who seemed like they ran the place walked right out, bringing with them their good old air hose, the soapy water, and a few tire plugs... patched the gigantic hole up in three minutes flat. And then they didn't want money... Seriously. "Thank you SO much. How much do I owe ya?" "Nah, your money is no good here!" "Oh come on, I gotta give ya something... you saved my ass here!" "We don't accept money here." "Yeah, We're on the burger system!" It was a funny exchange. But boy was it a menschy deed after all. Yes, this is a little two-bay garage on the cheap side of town, but they're doing yeoman's work here, and being nice about it. God bless.

They were perfect quality. They also identified and fixed issues with my car I didn't even know…read morewere present.

Outstanding customer service and a very knowledgeable and friendly staff. I got my car back ahead…read moreof schedule and finished beyond my expectations. The staff is professional , knowledgeable and very friendly. Truly a great experience from start to finish

I worked with IPM for about 10 years as they serviced my 1989 Volvo 740 GL - they know their trade…read morewell. Excellent work - Mark

This is one of the only places in the world I have ever trusted my Volvo to. The mechanics here…read moreused to service only Volvos since the shop opened in the 70s. Now they service all foreign and domestic makes and models. Dave, the owner, has been in the business for years and he is a stand-up guy. He used to be the shop foreman and now he owns the place. Not only do they do good work here, a major perk for commuters is that it's literally 20 feet from the Westport Metro North station. The last time something went wrong with my car, I ended up on the side of the road and AAA had to tow it in. I was prepared for the worst. But it turned out just to be a $3.00 fuse. I admit, I'm a bit of a pessimist, but I would gamble that most shops, especially those in the NYC area, might seize the opportunity to take the customer for a real ride. But Dave changed out the fuse and didn't even charge me the $3.00! Or a dime for labor for trouble-shooting, I might add. Highly recommended!

Very expensive place. Was charged way too much money for the repair. I don't recommend motorworks.read more

Motorworks, Inc. in Bethel. Beware!! DO NOT USE, THEY ARE…read moreTHIEVES! They recommended OEM pads and rotors from Land Rover. I paid $1900 for the brake job. They had my SUV for three days with excuse after excuse of Land Rover sending them the wrong parts. Two months later the rear brakes were squeaking and there was an excessive amount of brake dust on the wheels and my rear bumper. When I brought it back, the mechanic said they would replace the pads and rotors on the rear under "warrantee". Without taking it for a test drive and telling me it must be the calipers not greased enough, that was the red flag! I brought it home, looked closer and saw the CarQuest stamp on the pads and the rotors were not the same as the front. I still played stupid when I brought it back for the "warrantee" replacement. When I picked up the car after they replaced the rear pads and rotors, the mechanic told me it was squeaking because my wife ran over saw dust. I went off on both the mechanic and owner, the owners excuse was they put on the cheap ones because Land Rover still send them the wrong parts. They tried getting away with until the cheap parts they put on started squeaking! Do not trust them!!

Charges 3 or 4 times what parts actually cost. Tells you that is because if you need to bring car…read moreback in, he will honor warranty. My car was not operating properly, he never honored the warranty. He kept car for two months and did nothing. DO NOT BRING YOUR CAR HERE. YOU WILL GET RIPPED OFF.

I used to think Darrell's was wonderful until my family had a terrible experience with Darrell's…read moreauto service. I would not recommend them for anything. The car was not ready for two months and then had more issues after we got it back. We spent thousands of dollars for the repair. I would give zero stars if I could.

I am never disappointed with the service I receive from Berkshire Motors. The work I authorize is…read morealways handled in a professional manner & their price structure is always fair & competitive. Also the management team from Jim, the owner and Managers Rick & Herb are always willing to help resolve any issues in getting my car serviced promptly & at my convenience.

Good quality service at affordable prices. You can trust that what they recommend for service is…read morewhat you need and nothing more.