They have lost their way. Been a customer over a decade and though they are expensive they gave…read moredone good work. Easily spent over 10k with this business. Have an older Audi A8L and Cayenne. Brought the Audi in for an oil change and another piece of work that that I was quoted between $600 and $700. I mentioned a faint smell of antifreeze and I told them which they should already kjnow this car has a close looped Antifreeze system. They said they would put a $25 liquid in to look for an plus leaks which I was fine with. I go to pick up my car and Derek presents me a bill for $992.97. I tell him thats not what I was quoted. He says he doesn't know , mumbles something about mechanic time and the guy I spoke to is at lunch. You want me to wait? My wife has dropped me off and Im stuck so I pay the bill. Multiple times since that they have texted me to see how the car is running and Ive asked them to address this issue. RADIO SILENCE. Its a shame that you would burn a 10 year relationship over $300. Reading the other negative reviews it seems this is the way they run their business. Obviously I will no longer be a customer. I found them through a friends referral and that's how businesses like this grow. They've forgotten this and now Ive gone back to my network and have two more referrals. Really really dumb ownership at this place . Two new foreign car repair shops Ive been referred to but havent used yet . https://helmutsfcs.com/ and A&F Mohegan in Shelton

Highly recommend W. Jennings based on visits recently on behalf of my older Volvo. Communications…read morev. good from beginning to end. I appreciated being given a fixed appt time; with the shop ready to work on my car on schedule. Work performed was necessary, well done and priced fairly. My questions about process, parts-quality, etc. were answered respectfully and fully. Of special significance, Darek steered me away from doing work on a problem I thought I had, having quickly diagnosed the actual, much simpler problem. And of course he promptly repaired it; problem solved.

Finding a trustworthy mechanic is like getting a good Doctor, someone you trust. Knecht's is that…read moretype of shop. I brought my antique 2002 corolla in with check engine. They reset the code, but informed me (sadly) the repair cost is way beyond the worth of the car. They did not charge me. That's a shop you can trust! We will continue to get our other vehicles services here.

Great, honest family business. Before 2019 it was a bit expensive for me. But after inflation…read morehappened many businesses raised their prices. Knecht's kept price increase at minimum and now very competitive price wise. Put it together with quality of service and you got a winning business all around.

Incredible service! I took my car in for an oil change and replacement of tires. The work was done…read moreaccurately and in a timely fashion. The staff is very helpful and friendly and the prices are fair. They do stick to estimates and don't have any surprise extra charges. Very impressed with Mattie's! I will definitely be a regular customer and highly recommend their service.

Very disappointing experience. Communication throughout the process was poor, and it was difficult…read moreto get clear answers about the work being performed, pricing, and next steps. I also felt that some of the business practices were unfair and not handled transparently. Customers should be given clear information, reasonable explanations, and the opportunity to understand charges before decisions are made. The customer service made the situation even more frustrating. Instead of feeling like my concerns were being addressed, I felt dismissed and left to repeatedly follow up for basic information. Based on my experience, I would not recommend this shop. Better communication, transparency, and respect for customers would go a long way.

They replaced my brakes within 2 hrs. The service was friendly, reasonably price. I highly…read morerecommend this business.

don't go here!!!!!! brought my car in for a simple starter replacement, they gave me my car back…read morewith all my sensors not working with no reason why, please if you have a newer car avoid this place.

brought our Subaru Impreza for a check before driving cross country. They were fast , efficient ,…read more and honest with honest pricing. Highly recommend !

I was referred to Maier's after a Volvo dealership quoted us over $10,000 in "needed" repairs. The…read morefriend said, "let Kevin and Rob take a look. They're so good and honest, they'll tell you exactly what your car needs". That was proven to be true and I haven't brought any of my family's three cars anywhere since. So, five words for Maiers: Honesty, Integrity, Experienced, Reasonably Priced. Go figure! I refer as many people as I can to Maiers!

Great Service. Friendly staff. Not a long wait for Connecticut Emissions Testing. Would…read moredefinitely return

Customer service is average, but they really fell short on time and cost. They took 7 business days…read moreto replace 4 truck tires and a side mirror. Cost was definitely on the higher end, maybe because they charged extra for all the time they took. But overall place was good enough to get the job done, if you got the money and time.

The folks at Helmut are professional, efficient, and, more importantly, courteous and…read moreknowledgeable. They diagnosed the repairs for my Mercedes, quoted me a fair price, and repaired it quickly to get me back on the road. I also like that they called to keep me updated on the status. I would highly recommend Helmuts and intend to return for all my car care needs.

This place horrible, the guy is super nasty and has a terrible attitude. He acts like a 3 year old…read morethrowing a tantrum for no reason. Either suck it up and fix cars or get a different profession because you are nothing but unprofessional. Don't do us any favors buddy, no one needs your flack. We all have our issues, don't take yours out on everyone else. I will never go here again when there are ppl right down the street that are looking to serve the public with a smile and fair price. I'm afraid he's going to snap on the wrong person one day and pay a hefty price. Not everyone will take your garbage attitude. Obviously, by reading the other reviews I'm not the only one he had a fit in front of, I can't imagine what he does behind closed doors. It's stressful enough to have a vehicle that needs work, ppl don't need extra aggravation from him. Zero stars should be an option

Eddie and team are very good and work until they get your issues fixed . They are reasonable and do…read moregreat work. Check them out you won't be disappointed.

I took my 2014 Ford Focus with serious transmission problems to these guys in May 2021. They kept…read morethe car for more than a couple weeks and basically performed a miracle... the transmission has been extremely smooth and trouble free ever since, and I get a 1 year warranty on top of that. I waited a good long while before writing a review to really see how the car would run over a long period of time. So far it's been great, and if any problem does come up, it's going right back to these guys who know exactly what they're doing. I highly recommend this place for transmission repair.