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    Darrell's Auto Service and Towing

    4.0 (12 reviews)
    Closed 8:00 am - 5:30 pm

    Services - Darrell's Auto Service and Towing

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    11 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Darrell's Auto Service and Towing Photos

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    Recommended Reviews - Darrell's Auto Service and Towing

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    20 days ago

    Mechanic shop is the best and most Trustworthy. The owner carefully explain what he was fixing.

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    1 month ago

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    4 months ago

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    5 months ago

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    6 months ago

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    5 years ago

    Business owner information

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    Darrell B.

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    2 years ago

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    2 years ago

    Been coming to Darrell's for years. Their technicians really know there stuff, and are timely at my repairs.

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    4 years ago

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    5 years ago

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    Darrell B.

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    4 years ago

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    3 years ago

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    Ask the Community - Darrell's Auto Service and Towing

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    Oil change. Polite speedy and professional. Will be back…read more again. Reasonably priced as well

    I have been doing business with this company for a few years…read morenow with my Jeep Grand Cherokee. A few weeks ago, my Jeep engine light started to flash on my way back from my son's basketball game. It got the point where my gas pedal was on the floor and I couldn't accelerate at all. I called Computer Tune and Lube and Dan, the owner, told me to drive it straight to their shop. So I did, and he said he'll have his team take a look and give me a call. Gave me a loaner (2010 Toyota corolla, that sounded worse than my Jeep). Told me not to drive it on Monday (day of the blizzard). With a quarter tank of gas and the way it sounded I just drove it home. Within a few hours I got a call from Dan. He explained that "fuel started to leak on my exhaust tank, which caused my catallactic converter, radiator, temp gauge, etc to not work properly and he'll have his guy start tonight if I give the okay. He told me it would be around $3,800 plus tax for everything. I felt EXTREMELY pressured. I told him to let me talk to my husband and I'll give you a call back. He said, "I'm leaving for the day, and so will my guy unless you give me the okay to go ahead. Otherwise, I can't get to working on your car for another week or so." So I did give the go ahead since I needed my Jeep fixed soon with 6 kids and activities and sports going on next week. Fast forward to last week, I picked up my car on Wednesday and paid in full the $4,267.28. The invoice was 2 pages long! Dan even said " you got a lot of life left in that Jeep. My brother pays over $1,300 for his new jeep, so no need to get a new car anytime soon" Well, yeah especially since I just put $4,000 into it. On Saturday, I drove my jeep on the highway it started to flash with the engine light again. Then my temperature gauge went all the way up to "H." And then it went right back down to "C." Thought it was a fluke so drove it home. On my street, I could barely accelerate and it started to smoke. After getting a second opinion, from another mechanic, they told me this is the shops fault. He said "you just paid to have your radiator replaced which is what cools your engine and prevents it from overheating. See if they can take a look at it free of charge since they caused it." On Monday, I went in person to talk to Dan and see if he could resolve this. He told me that it's my "fault I drove it. I would have to bring it back in the shop and he'd look at it and if it's on them, they would fix it otherwise I would pay for the tow and all other costs associated with it." I told him my jeep never overheated in the past and I just got my radiator fixed from your team and now my engine overheats. He says "it's an old car and has a lot of issues." I felt scammed and didn't trust him after that. I contacted the BBB and decided to write this review to warn others, especially women. His shop caused my jeep to overheat and now after $4,000+ of repairs I can't even drive it. It's NEVER overheated before and I just paid for all those parts to be replaced and then my car overheats and he won't even look at it free of charge? Women, moms, beware, this guy takes FULL ADVANTAGE.

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    10/11/22 Nelson's Automotive is a well established, long time repair business in Wallingford, now…read morein its second location the past several years after moving to this North Plains Highway location from their beginnings on East Center Street. I've been coming to them for my periodic emissions testing for many years, starting when they were at their previous location. I decided that when my Nissan pickup truck needed any sort of repairs I'd bring it to them. I called a few days ago to arrange having the brakes serviced on my truck. When I called, I was greeted by a friendly voice of a young woman whe gave me a day to bring it in. On that day, I went to the service window and that young lady greeted me and said she'd give me a call later that day when they could tell me what the cost would be and when it would be completed. Later that day she phoned and told me the amount of the bill and said the job would be completed by end of the day. The price wasn't cheap (I wasn't expecting it to be), but I'm more concerned with quality & value. I told her that I arranged to pick it up the following morning, if that was ok. A little later that day she phoned once again to let me know the work was completed, just for my information. I appreciate that they communicate so well with their customers, and I'm very satisfied with the work they did. I learned just now from the owner's response that I can have my oil & filter changed while I wait, with an appointment made in advance. So I'm upping my review to five stars! Thank you Nelson's Automotive for your reliability, fair prices and good value.

    I've heard nothing but good things about this place, but for two hours this morning I've been…read moretrying to get in touch with these people. They have different extensions to try. I've tried 12 and three for extensions. Been on hold for more than 20 minutes each time if they don't answer their phone, how good of a job can they do. Very upsetting and cannot get in touch with these people. Not very professional..

    SAF-T Auto Centers - Logo SAF-T Auto Centers Wallingford CT

    SAF-T Auto Centers

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    I found SafeT Auto when looking for a place that used Snap Finance…read more I was impressed by the number of stars and good reviews that others had given so I called them. Neil was so sincere, honest and knowledgeable when talking to me about the many repairs my can needed. He organized and guided me with the order of importance to make sure I had a safe vehicle to drive! As a woman, its very easy to be taken advantage of however,I never once felt that he was trying to "get over on me" and just take my money! I genuinely felt that he really cared about my safety and keeping my vehicle running well! I will recommend SafeT Auto in Wallingford to everyone and will keep coming back!

    The receptionist Neil is very courteous and provides detail explanations. This was my second…read moreappointment with Saf T Auto Wallingford. My first delt with a repair in relation to a loud noise from what I was explained was a bearing issue in the rear. Along with a new alignment and other services, the repairs were made at a very high cost. There was no noice and the car was in good shape. In a few months, the same exact noise returned. I returned it to Saf T Auto only to discover that the caliper was "frozen" and I needed more repairs that would cost $1,300 +. It was explained that the bearing was not the issue this time around. It was the caliper. I decided that alone should be fixed because I simply could not afford to pay the larger cost. I was assured the caliper replacement would fix the issue with the noise. After the repairs, I picked up my vehicle and drove off and immediately my alert AWD light came on. I returned back to the Saf T Auto where they fixed the alert light. After traveling less than two minutes, the same exact noise that was the issue to begin with returned. I contacted Neil. He said that the bearings will have to be changed after all. I refused to pay for additional services because the part was under warranty by Saf T Auto. Neil concede that it was and explained that it will be fixed at all cost in three more days. What troubled me the most was that the underlined issue of the noise conming from the rear was never repaired after I was assured that the caliper was the issue. And to insinuate that the bearings needed to be changed at an additional cost intially then to confirm that they were under warranty after I refused to pay the cost is severely suspect. No apologies we're given. No "we will repair as soon as possible." I was told it was safe to drive around with damaged bearings. Somehow, I believe that is not an accurate statement. I'd give no stars if I could to reflect this second visit.

    Darrell's Auto Service and Towing - autorepair - Updated May 2026

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