Excellent experience dealing with Bruneau's! I'm in California and helping my elderly brother get…read moreservice in Connecticut. They did a quick evaluation, contacted me promptly and allowed me to do research on the alternatives. They held the car at their business at no charge (no storage fees) while I contacted the dealer. They are professional, responsive and very open and honest about their recommendations. They looked out for me and answered all questions with integrity. The BEST customer collaboration I have EVER experienced. They are a 10!

An excellent and Honest car repair shop that reminds me of the good old days-…read moreGreat work with very reasonable prices

I cannot write enough good things about Sergio and Dealertown CT!!!!…read moreSergio is a very rare person in out times in that he is a businessman but he is also a kind human who works with his clients to resolve situations that NONE of the other dealerships ANYWHERE in the North East do. I was introduced by a co-worker and I had a difficult case because due to previous bankruptcy and foreclosure I cannot take on loans. I also wanted a very specific type of Toyota Sienna van for my business. I visited twice and we finally found the perfect van for me - but....there was no immediate way to set up the financing. Sergio held on to the van for me for 1.5 whole months until I could get the financing organized!!!! Who does that??? Only a fabulous human being and a good business man as we will be his clients forever!!! Once I did the whole process was a breeze and very friendly and pleasant. AMAZING!!! Sergio and team we thank you and we will be seeing you soon for our next car!

Purchased a used car for my college bound daughter and wish we hadn't. The car drove well when we…read moretest drove. Issues I first noted to dealer he said he would fix before we got the car. I am so thankful I had my personal mechanic look at the car once we got in possession of it. I am so grateful I paid my personal mechanic and Nissan to look at the car before letting her drive the car 12 hours away to school. The car had other major transmission issues that we would not have immediately found. A major issue like this transmission issue could have made my daughter be stranded or unable to use the car while away. Customer service from Sergio - Co Owner who I was told to deal with for mechanical concerns was not good. He seemed a little uncaring about our dilemma and gave me a hard time to get our issues resolved. The other owner Damien was kore reasonable and apologetic about us not having the use of the car for so long. After about 15 days of not having her vehicle we eventually got the car. I know there is something called Buyer Beware and Buyers remorse. If you are buying a car here please make sure you get the vehicle checked. Beware of any slick contract moves and always get the extended warranty if offered. I understand buying used can be a hassle but the hassles I endured with buying this vehicle were unnecessary. Buy at your own risk!

I bought a car from Chips in November 2024. In December I had to replace the air suspension. In…read moreMarch I had a huge cam shaft repair. The car overheated and needed a new coil and had to be towed and most recently the rear tail light went out and when going to replace it , it's covered in electrical tape and clearly there had been a problem with after market parts. When I called in March about the problems with the car I was told it was my fault for buying an older car and was taunted for having a co-signer. I would NEVER recommend this business or the people who run it. They taped together issues and hid problems to sell the car and told me to file a complaint instead of helping me with the vehicle. I would never ever do business here again and would strongly discourage anyone from doing business here.

After a long search for my dream car, a 1997 Jaguar Xj 6 Vanden Plas; I finally found it listed on…read moretheir website. I'm not sure how I ran across the listing, but I am glad that I did. I have to admit I was nervous about buying a car on-line and having it shipped from one state to another. But the listing was detailed, had photographs, and a link to CarFax. I contacted them, and after several emails, text messages, and a few phone calls over the course of several days, we agreed on the sale. Since I'd had never done this before, they walked me through the entire process, what to expect, and outlined and tagged what I sign, what I keep and what I send back. They offered to help secure a transport company, but were honest and suggested I may want to check around. My Jaguar arrived yesterday, more beautiful and pristine than expected! I can't speak highly enough about Sunan and Bob answering questions, taking additional photographs and just answering random questions and texts. Again, thank you gentleman!

We were very pleased with our experience! I was referred by…read morea friend, who recently purchased here. They are a very friendly staff, and not pushy, like your typical car sales person. Comfortable environment & good coffee too! My parent's car conked out earlier in the day, they are in their 80's. I went with them to help out because they were so nervous about having to buy another car. Our car sales associate was Nancy, a real sweetheart. She treated my parents with dignity & was very easy to talk with. She took her time, answered all their questions & was very patient. When they decided on 2 cars they liked, Dan, one of the managers, ran the numbers for them & presented the prices with a thorough explanation. He never made them feel pressured into buying the more expensive car, but simply supplied them with the info. He respected their budget. They were happy to get a new vehicle & to have had a good experience. Enterprise took care of everything & they even took a picture of my parents in front of their new car.(see photos) We will definitely recommend this place to others! A big thank you to Nancy & Dan for all their help!

Talk about disrespectful! I have a rental from Enterprise…read moredue to a recent fender bender. So people from this location call me from car sales and when I kindly thank them for their offered services but I already have a dealership and lender, the man on the phone starts harrassing me with "oh, so what, you've already put a deposit on a car or?" and when I say yes to quickly end the conversation, he says "OK boss whatever you want". Talk about representing sterotypical car sales people to the letter. I've never been talked to like that.. On a 9 AM work-day phone call! I will never dream of using these people services and will advise others to avoid their disrespectful way of running a business. I've had far better luck dealing with Premier Subaru in Branford.

(Cross-posting my review from cargurus.com)…read more I just bought a used car here on 9/19/14, and would highly recommend them - I had a great experience. I was honestly slightly wary of this dealer initially, because I'd found some negative reviews online from a couple years ago, plus it's an hour away from where I live. But they had what seemed like (and was!) a great deal on a 2006 Mitsubishi Outlander, a model I'd recently test-driven at a nearby dealer and loved -- so I had to at least check it out. I dealt exclusively with Carolyn Andersen, the general manager, and she was really responsive and easy to work with from the get-go. Since I wanted a mechanic to check it out, and my regular mechanic (Tires International in Manchester, they're great) was too far away, I looked for reviews online and was lucky enough to find Mike at Dulin Automotive in Milford, about 2 miles from Westshore Motors. Because it was so far from me, Mike suggested that I save myself the trip and just have the Westshore folks drive the car over. I didn't want to impose, but he said the folks at Westshore had done it before, so I asked Carolyn and she was happy to oblige (we'd already talked/emailed several times by then, so she knew I was sincerely interested). Mike was *awesome*, btw - did a very thorough job evaluating the car, called me right away with his findings (and wouldn't even let me pay him!). What he told me matched the info I'd gotten from Carolyn, no surprises - he said the only thing the car would need would be tires in a year or so, and all the other systems looked/worked great. So, with an enthusiastic thumbs-up from the mechanic, we went down pretty sure that we'd get the car, and our official test drive was to the bank to get a cashier's check, lol! Kind of unorthodox, but it was pretty seamless, no surprises. I also felt like Carolyn gave us a fair price on our trade-in. She made the whole process easy and very pleasant, and I hope the next time we need a new car we can find something good closer to home - but I wouldn't hesitate to buy from Carolyn again! :) Edit - 1/2/18 -- Just wanted to add that 3+ years later, the car is still running perfectly -- no problems, no surprises, just a great car!

Shopping for a new car can be stressful. Luckily, I found Village Auto Sales on Car Guru - they had…read morea new listing on the site. The car was in excellent condition & had been dealer maintained with only one owner. Great find ! I called & spoke with Brian & later Joe. This past Friday, I decided to go there & check it out. I test drove the car, it ran well, no major problems. The vehicle's condition was as advertised. The staff & owner were very pleasant & easy to deal with. They have some beautiful cars in their showroom. They also have motorcycles, including a very nice Harley (black with silver chrome) in the garage. Saw many different makes of car, ranging from affordable daily drivers to Porsche 911's. Nice selection but not snobbish at all. They were very helpful in terms of making the purchase easy, if I decide to buy the car (still considering it). While I was waiting for the Car Fax report, another customer called in looking for a sports car. I got the impression that he was a longtime customer. They chatted like they were friends. Very laid back & pleasant experience.

We are very happy with how we were treated by Joe during the buying process. We had been looking…read morefor a quality used Jeep for several months as an extra vehicle. We were were kind of cautious about buying a used car as we usually buy new cars and were wary of what we would find in the used market. Unlike some other used car dealers, Village does not have "phantom" vehicles on its website that "were just sold" or a high pressure "make a deposit now!" Approach. All their cars are dealer trade ins and everything he told me about the vehicle checked out. He also went the extra mile to prep the car ahead of schedule for our pick up. Additionally, he noticed the emissions were coming up for inspection and had them done for us while our dog accompanied him! Quality, upfront, personable and I would definitely do business with Joe again!

My wife and I had a great experience buying a brand new HR-V from Ocean Honda. They were able to do…read morea lot for us over the phone, and they were able to get the specific car that we wanted transported to the dealership. Keith and Josh were knowledgeable and made the entire transaction run smoothly. I would definitely buy another car from Ocean Honda.

I scheduled an oil change and arrived day early to do a meet and greet with Service Department…read morepersonnel. I asked if any other service was need and I was told that a tire rotation was needed as well. I asked how much both would cost and I was told that the pre-tax cost was $99.95. I asked if there were any discounts available and I was told that no other discounts were available by the service advisor. Subsequently, I found a service special on the dealership website offering the oil change and tire rotation service for $69.95. The service advisor I was speaking with had been employed by the dealership for 3 years and the service special for oil change and tire rotation was on the dealership website for a week. I don't trust the Service Department to be fair and honest.

I don't know why but the customer service personnel that answers the phone is just miserably rude…read more Does not belong in customer service. Not friendly at all! Been dealing with issues and the same person answers with the most unfriendly demeanor! I wish I had checked the reviews before going there. Found out my friend and neighbors had issues there! They said I should've ask them and avoid the place

In everthing there are the worse from sales to service bought a 25 palisade after signing they then…read moretold me that the car has 2 recalls on the 2,3 row seats been waiting since jan nothing all they keep saying is call corporate an talking to them is the worse they have the nasty attitude also was told for the 3 year lease i would have free oil change again go there they said we dont see that u have to pay when i tell u i would never recommend anyone to go this dealer also when i went the sales person an the finance no longer work there like i said again i have been leasing cars for over 30 years from honda toyota an lexus an dealing with them its the worse experience they suck lol

My family and I were driving from RI to NJ until someone flagged us on 95. We pulled off in Milford…read moreand notice we were dragging a chunk of plastic. Bob and his team got us right in! They removed the slush and plastic gas cover that we were dragging and got us back on the road in less than 30 mins. Lifesavers!!! Thanks Guys!!!!

I went to Angelo's back in May of 2020 and He was very helpful in finding me a nice car for a very…read morefair price. He sold me a 2011 Ford Fiesta and the car runs like brand new. I had an issue with my mass air flow sensor and he was very kind and patient with fixing the problem. I have friends, relatives and myself who have went to him for either auto sales or auto repairs and one thing I can say is Angelo's is a very reputable place and I recommend anyone that is looking for a nice used car to go see him! He has a wide variety of nice cars for great deals!

We had a very good vehicle service experience at Take 5 Stratford. We had two vehicles serviced -…read moreone GM full size van, and a Honda sedan - and we were very pleased and impressed with the experience. They are a LOT more reasonable price-wise on oil changes and the associated service items, as compared to car dealerships, by around a factor of 3x, which is remarkable. I'd say they are pretty comparable price-wise to the other places that specialize in basic service items such as oil changes, but they come in at around 1/3 the price of dealerships - which is unbelievable but true. It's a very clean and pleasant facility. They give you several choices of the grade of oil you want to buy, and explain them clearly - although the price signage could be a little more clear. The staff is knowledgeable, very professional, and friendly. Overall, excellent.

Update: After about a month of multiple back-and-forth conversations, the company ultimately…read moreprovided me with a refund and contributed funds toward cleaning up my driveway. I appreciate that they worked to resolve the issue, even though it took longer than I had hoped. After my daughter's oil change, her car started leaking oil. We brought it back and within five minutes we were told everything had been checked, everything was fine, and the car was safe to drive. Unfortunately, because the car wasn't parked in one place for very long, we had no idea it was still leaking. It wasn't until the car sat in our driveway for three days that we discovered it was continuing to leak oil. By then, she had already driven the vehicle all the way from Connecticut to North Carolina with the leak. Brand-new driveway covered with a big oil stains. We took the car to our local Take 5 in North Carolina, where they found the problem almost immediately: the Connecticut location had failed to install the gasket on the drain plug during the oil change. Mistakes happen, but what is unacceptable is that we recognized there was a problem, brought the car back, and were reassured that everything was fine after only a few minutes. That reassurance led to a 600+ mile drive with an active oil leak. This could have caused catastrophic engine damage, and instead it left us with a damaged brand-new driveway. This wasn't just an honest mistake it was a failure to properly diagnose and correct a problem that they created after we specifically returned because the car was leaking oil. Extremely disappointing service and a preventable situation that never should have happened.