Gary and his associates were super down to earth, kind, responsive, and helpful which is exactly…read morethe type of customer service you want to have when you need your car towed.

I can't thank Nelcon Service Center enough for their outstanding support after my son's major…read moreaccident. From the moment we brought our damaged Infiniti to their shop at 302 Maple Ave, their professionalism, kindness, and attention to detail were exceptional--just as many local customers have experienced, praising staff like Eddie, Nick, Earl, and Chris for their honesty and helpfulness Customer-focused: They went above and beyond not only to repair the car but also to coordinate with Progressive Insurance, providing all necessary documentation promptly and clearly. Their office even offered to help contact our insurance provider to ensure the claim was processed smoothly. Compassionate and respectful: Dealing with the emotional toll of the accident was hard on my son, but the staff were patient, empathetic, and always professional--treating us like people, not just another job. Efficient and thorough: They inspected the vehicle carefully, identified every issue related to the accident, and kept us updated on repair progress. They took time to explain each component's condition and repair options step by step. Neighborhood reliability: As an AAA-approved service center, they're known for offering a 10% labor discount and dependable service--further reassurance that we were in good hands I highly recommend Nelcon Service Center to anyone in the North Haven or greater New Haven area who needs accident support, vehicle repair, or just clear communication with insurance companies like Progressive. Their honest, courteous team made a stressful situation far easier to manage. Big thanks to Eddie, Nick, Jamie, Chris, and all the staff for treating us with care and professionalism.

Excellent service. Jordan was a big help explaining what was wrong with my car. I'll definitely…read morecome back to service all of my vehicles. Thank you!

What a pleasure to do business with professional people. A friend took his old pickup there, and…read moretold me how great they were, and when I needed service I had to try them out. I was totally satisfied, despite typical complications. They even drove to Fairfield to pick me up when the car was done!

Mechanic shop is the best and most Trustworthy. The owner carefully explain what he was fixing.read more

Charges 3 or 4 times what parts actually cost. Tells you that is because if you need to bring car…read moreback in, he will honor warranty. My car was not operating properly, he never honored the warranty. He kept car for two months and did nothing. DO NOT BRING YOUR CAR HERE. YOU WILL GET RIPPED OFF.

The best mechanic I've encountered in nearly 30 years of owning 1960's muscle cars. Rocco…read more(owner/head tech) has a rare blend of experience, passion, and honesty. He's communicative and will treat your classic like it's his own. I can't speak highly enough of him and his team.

I've been here several times over the years and I get consistent great service. It's always honest…read moreassessments and advice, quick turnaround times and fair prices. What more can you ask for?!

My car had a loose muffler that was literally hanging off the car. I was very worried that it was…read moregoing to be a huge expense, but it ended up being very inexpensive. The guys here are very humane and help u with everything they have. Would totally recommend coming here!

My first time as a customer and I would never patronize this establishment again! I went for a 4…read morepoint inspection as advertised. They assessed my vehicle and with any repair shop looking to get money, $708 later I paid for 4 new tires (that don't even look new) and an alignment (that is still not aligned). I wasn't comfortable with the estimate that they had given me for the other added future repairs so I got a second opinion. In the assessment of my second opinion, they noticed that a total of 10 lug nuts were missing from my tires! Need I remind you that this is quite dangerous because at any time my tires could have come off. I DO NOT RECCOMMEND THIS SHOP FOR ANY REPAIRS! They have poor customer service and they put the welfare of potential customers at risk!

Wrenchrite is a wonderful alternative to Premier in Branford. I have two Subarus and they both go…read morethere. There are pros and cons for each I guess. Premier has customer courtesy cars and several staff. Of course it's a dealership so you will pay an a lot more. At Premier, they charge $200 just to look at your car for anything other than routine maintenance (even for warrantee service). I know they are highly rated, but that just makes me not want to go there. The folks at wrench rite are super knowledgeable about my Subarus, charge what I would consider to be a fair price over Premier. It's a family business who I'd rather give my money to anyway. It's a smaller shop with a tight parking lot. Hopefully they can expand it someday.

If you have a Subaru or want to buy a used one, this is THE PLACE!! My daughter has been going to…read morethem for years!

Just had my Dodge Grand caravan transmission done. They were quick & prompt. Several friends…read morerecommended going there because they stand by their work with warranties. They explained everything that was done which was awesome. highly recommended.

Whole experience was very good! They were friendly and professional. I believe they were honest of…read morewhat was needed to fix my car. He was able to do the repairs that same day.

Honest place. I have experienced this myself, but also witnessed to others while waiting for a…read moreservice on my car. The owner is not out to make $ but to be an honest guy giving a service in the area. He has worked on my parents cars, and then on my husband's and mine. I wouldn't trust anyone else. He's honest & reliable. Always willing to help. Highly recommend

$451 , 3 miles on a flat bed, 1 hour of labor ( charged for 1h 45m). You tell me if it's worth it.read more