We have now used David and team for four different flooring projects at our home. We came in to the store not really sure on exactly what carpet we wanted, but David found a design that works perfectly in our room. Superior ordered the carpet and it was at their office just a few days later. We had requested an expedited installation and the office went out of their way to accommodate our request. The carpet was installed today and it looks gorgeous. The installers were very professional. I had a few special requests and they came through on all my requests. Thank you Superior. read more

I spoke with Cheryl at Superior Flooring and Cabinets regarding a bathroom remodel. I needed a semi-custom sink vanity and separate make-up vanity. Cheryl was professional and answered my questions, and they had a cabinet product that could work, but there was a reluctance in her demeanor. She said she would forward my plan and design information to the person who does cabinet estimates, and said it can take 7-10 days just come up in the que for an estimate. I never heard from them again. Time lost and no effort to follow through. read more

We bought flooring twice from them in the last 12 months. First we bought vinyl flooring for the upstairs and installed it ourselves (with our handyman). We did ok and really liked the feel of it underfoot (we used padding that we bought off Amazon). We had 25 yo oak floors on the bottom floor. We had installed light grey tile flooring in the kitchen, bath, and pantry (Lowe's on clearance) and wanted to change the oak look to light gray to make a more seamless feel. We contemplated refinishing but chose to install a light gray vinyl over the top (won't the next people be excited). Our handyman wasn't available so we had them install (but moved furniture and did the baseboards ourselves). They worked around our schedule and did a fantastic job installing. Freddy, who led the crew, was great, gave us some useful advice and it was great to spend the day with them. Very straightforward transaction, fair pricing, and reliable delivery. read more

Superior Floor & Cabinet Designs - Flooring - Flooring Near Me - Encinitas, California

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We had just worked with Superior Floors on installing our hardwood flooring and loved the result. So, we chose to once again work with them for our two bathroom remodels. From the initial design and materials to the recommended contractor/suppliers, we were more than pleased. The end result far exceeded our expectations and will be working with Superior Floors on our future projects. read more

Superior Floor & Cabinet Designs - a bathroom with a shower and a sink - Flooring Near Me - Encinitas, California

We have now had Superior Floor install carpet on a 3rd project in our home. We have used them for two different bedrooms, and now our stairway, entry, and upstairs hallway. We have used David as our consultant on each of the projects and he has helped us pick the right color and the optimal carpet for each area. We have been 100% satisfied with his recommendations and guidance on each project so far. This most recent project featured some major geometric challenges, and I was really impressed with how David measured the carpet to minimize waste. (I know there are some companies out there that make extra money by over measuring an area - not so with Superior. I even measured the length of the roll that was delivered and it was exactly as was on our work order.) I was also impressed with the installation team. A team of three installers arrived on Saturday morning and they worked hard all day to complete the project by early evening. (I don't know that they stopped the entire day!) The team did not leave until the area was completely clean. The installation is perfect, you cannot even see the one seam that was required. Lastly, I cannot tell you how much we love the carpet. We selected a hand woven wool carpet and it is out of this world nice. It was pricey, but the carpet looks and feels like a million dollars. All in all, I am totally satisfied with Superior and we will go to them again when we are ready for our next flooring project. Thank you Superior. read more

Superior Floor & Cabinet Designs - Flooring Near Me - Encinitas, California

We purchased and installed our kitchen flooring using Superior Floor Designs. We chose an unusual product for our specific needs, and a challenging pattern, and Superior worked with us every step of the way. They used our sketch and measurements to quickly give us a full, detailed estimate, then beat the price of the other estimates we received. Their suggestions helped us with decisions on aspects we didn't understand, and Cheryl explained and detailed everything carefully. She even had to contact the manufacturer to verify details. When we ordered, the material came in quickly, and we arranged to have it delivered to our house at our convenience. They made sure that we had a place to store it until we were ready to install it. All of these little things add up to a great experience. When we were ready, their installer was experienced, detail oriented, knowledgable, and clean. We were impressed with his work and professionalism. All of our friends are amazed by our new floor, and we know that it is done correctly. Superior's service is A+, they were available to help us with every step, from layout, to material suitability, price, installation, and even a lesson on after care when we asked! We'll be ordering from Superior for our next floor project. Highly recommend! read more

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Cheryl Robertson is a gem. We are purchasing laminate flooring, and backsplash for our kitchen counters, from Superior Floor Designs. Cheryl's vast knowledge of flooring gave us the tools we needed to decide upon the flooring best suited to our needs. We can't wait to have it installed and see the final result. read more

So my wife brings home 6 different sample boards of carpet. Brings them back to return them and what does the salesperson say? Nothing, absolutely nothing. Not "welcome back, which carpet sample(s) looked best for your home?" Or any comment at all. Obviously NOT the owner (hopefully). If you want to be ignored with customer service this is the perfect store for you. read more

I recently contacted this business and spoke with David Romo, a sales representative, about a quote for flooring for a new home being built. The initial call with David was ok and before the call ended David said he would send me the quote for the flooring I was looking to get installed by close of business the next day. A week later, after not receiving any phone call or email on the status of said quote, I called Superior to find out the status of the quote. I was transferred to David and I asked him what the status of the quote was. David basically apologized and said he got busy, went out of town or something and that is why he never got around to sending the quote. Very unprofessional. When I received the "quote" today he didn't even take the time to come up with a real quote and basically just said they charge more for labor and the best he could do for me is sell me the material and find an installer on my own. What kind of sales rep handles business like this? He actually told me that he didn't send me a quote because since he knows that I am getting bids from other flooring seller/installers and that he would be coming in higher and that I couldn't afford it. I have never experienced any type of racism in my entire life but after today's conversation I don't know how I don't call it a racist experience by David at this business. How the heck does he know what I can and can't afford? He has no idea if his business's quote would be competitive or not. Unfortunately, while I was speaking with David during this horrendous customer service experience, the cell phone call got disconnect. When I called back, I explained the situation briefly to the receptionist, and asked for the owner's contact information. The receptionist proceeded to make excuses as to why the sales rep took so long to send anything at all. Many other business are also busy and they don't make excuses when their employees drop the ball. The receptionist would not give me the name of the business owner or manager, when it is obviously stated on their own website that the business is owned by Cheryl Robertson. I'll attach a lackluster no effort email I received from David below. read more

Superior Floor & Cabinet Designs - Flooring Near Me - Encinitas, California

Beautiful selection, good prices and so helpful. David could not have been nicer.

We are currently remodeling our bathroom and ordered our slate tiles from Superior Floors (we have used the tiles previously in our kitchen and upstairs bathroom). As always the team was helpful, personable and efficient - they sourced the tiles within a week. Also wanted to mention that the woolen carpet we bought from Superior Floors a couple of years ago is still as luxurious as ever - we love it - every time I step on it, it makes me smile . read more

I highly recommend Superior Floor Designs. We went to them because we were specifically looking for Hallmark-Alta Vista Malibu floors. They are one of the few that carry this line in San Diego. We first met with David Romo and he provided excellent customer service while being up front with cost and time of delivery/installation. We had a lot of other work being done on our house after our kitchen was flooded and Superior Floor was very patient with our timeline and working side-by-side with other contractors. Henry-their installer was exceptional. His professionalism and care and concern for the project was amazing. Some of the transition pieces were not the right color when they arrived from the manufacturer so he custom made some for us! Thank you Superior Floor Designs for our beautiful new wood floors! We could not be more satisfied! read more

We can highly recommend Superior Floors who recently carpeted 4 of our bedrooms. The installers were exemplary. It was a very positive experience read more

We purchased Fabrica carpeting from Superior Flooring for our town home. David and Cheryl were instrumental in providing the utmost service in selection and installation. David informed us that Fabrica would provide a color dye of another brand and would not be extra if it was over a certain square yards! Wow! It turned out absolutely beautiful. There installers were top notch for the carpet was not an easy install. Also, we had runners made which Superior Flooring provided with a local contractor they highly recommended. Cheryl, the owner, delivered the runners to our home personally! Superior Flooring provides quality products, knowledgeable personnel and perfectionist installers! 100% Satisfied! read more

We are really pleased with our new kitchen cabinets and flooring. Everything arrived on time and we were kept updated with the status of our order. Thank you guys for the great service. read more

Cherl Robertson and David Romo were fantastic in handling a last minute client request I had recently. They worked after hours to make things happen. Both myself and my clients are always delighted with the results, products and service. Top shelf in my book !! read more

Yelp 10 stars for Superior Floors!! I cannot speak more highly of Superior Floors, particularly of Cheryl Robertson, owner. I recently did a total renovation on my home and Superior Floors was a big part of my success. Although I had my own great contractor, Cheryl Robertson and Tamela Bynon, kitchen designer, helped design, shape, and guide me to completing my perfect home. Yes, they design kitchens in all price ranges! They drew up a new floor plan and designed my new kitchen and baths. My quartz counter tops and bathroom tile were from Superior Floors as well as the floors and kitchen cabinets, and Henry installed my floors. They also recommended Aztec Appliances where I got terrific prices on my appliances. I felt that Cheryl was always looking out for me, looking for the best quality and purchasing prices to keep me on budget, AND all products and services arrived as promised on time. Cheryl was readily available whenever I had a question or concern. I highly recommend Superior Floors and all their crew and would use them again!! read more

Superior Floor is AMAZING. We are currently working with them and it is hands down the best experience we have had with any company of this nature. From day 1 we knew we should go with them, the team is attentive, funny, and really cares about us, their customers, beyond anything we have experienced. Cheryl, Jennifer and David have been absolute God-sends, helping us bounce back from a difficult experience with another company. Their guidance, expertise, professionalism and just overall being kind human beings that you can trust and rely on has made ALL the difference. Henry who is leading our floor installation is the man, he has been so respectful of our home, is an expert at his craft and his team is just top notch. Felipe did gorgeous tile work and is just incredible. We could not be happier that our path led us to Superior. I recommend them 100%. There is something to be said about a family business run by people who care and truly want to see their clients happy. I am excited to share an updated once our work is done, it already looks stunning!!! read more

This is the 5th time I have used Superior Floors for my flooring needs, and I can't say enough about their customer service and business ethics. I have always had the best carpet and wood floor installers, they are very professional, and always have the customers job satisfaction first in mind. I would highly recommend Superior Floors, David, was very easy to work with and Henry as an installer, is the best you can get! Henry was always on time, and went way out of his way, to make my home beautiful and comfortable. Job well done!!!!!!!!!!!!!!!! read more

Surprised at the rudeness of one of the employees (a part time designer). If you need a place for cabinets or other remodel things, this is not the place. Maybe she was having a really bad day. We don't know what happened before we got there but very shocked at the "tude". We are in the middle of a complete (to the studs) kitchen and master bath remodel. There are plenty of other resources in the area and will definitely NOT be using them for anything. read more

Tamela is the Cabinet Expert with over 30 years experience and she creates the most beautiful dream kitchens for her customers and does not miss a detail! Kitchens are a very complicated specialty and the design piece requires the utmost attention to detail (down to the 1/16 inch!). She incorporates functionality and beauty in every kitchen and takes the time to understand your unique needs and desires (I had many!). After all these years, I now have my dream kitchen and Tamela made it happen. She went more than the extra mile for me and I will be forever grateful. You just can't get any better cabinets from anyone and the most critical element is the person you hire. Tamela has the utmost of integrity and is the only one I would hire and trust to create the most important room in my home! Feel free to ask her to contact me as a reference. read more

We had carpet installed throughout our house. Cheryl and her co-workers were always friendly and kept us up to date on the timeline. The team of Abel and his fellow installers were excellent. I saw them putting the carpet together at the seams. Our carpet had intricate pattern that was not easy to align. When they put down the carpet I was hesitant to believe that anybody could make the seam disappear. Abel and his team were amazing. I came back 30 min later and despite knowing where the seam was I was unable to detect it. True craftmen at work. Quality carpet, quality installers. read more

Owner Cheryl is pleasant but project designer Tamela is abrasive, irritable and rude. Save yourself the abuse and go to Michell's Flooring.

Great work! We hired Superior Flooring to redo our flooring following a flood. The crew at Superior Flooring was very patient with our floor selection and despite delays from the manufacturer in getting the exact floor we wanted, Cheryl was very supportive all along the way. The installer, Henry, was a perfectionist and paid attention to all the details. He was patient and did a top notch job. It was a pleasure dealing with Superior Flooring and I would highly recommend. Thanks again for all the great work! read more

I paid the high price for Superior Flooring based on good reviews and my sense that customer service levels would be higher than the big stores. My floors were installed a couple of months ago (June 2014). The installers were OK--errors were made and fixed on the wood side; the carpet installer was REALLY rude, and the living/ dining rooms were installed in the wrong direction... but I let it go. I was told the finish would be "the same" as the existing wood floors I previously had installed (by the same wood maker, Indus Parquet). However, they were slick, as I found out a few days in when I slipped and fell in my bedroom, breaking my arm in two places. My husband checked the spot, and as he says, very nearly "bit it" himself. Very slick--we bought a carpet right away. I have contacted Superior Floors repeatedly to arrange, at my expense, to have the floors resurfaced with a non-slip Bona finish as they advised. I have emailed or called at least a dozen times. I CANNOT GET A RESPONSE. I left a message for the owner, John-- no response. Scott refuses to respond and Richard, who sold my materials, has left. The customer service is non-existent when a problem arises. I have been trying to get a response for 2+ MONTHS. Sadly, it's time to contact the BBB. Again, I was not angry, not threatening to sue anyone... just did some research, realized the fix, and asked them to help me solve a very serious issue. NO RESPONSE. I am heartbroken. I yearned for wood in my bedroom for the 16 years since I purchased this house, and now it's turned into a contentious, miserable nightmare. I cannot recommend this store. read more

We had carpets installed in our home, (again!) by Superior Floors in Encinitas, and (again!) experienced professional service with David, while choosing the rugs, and fast and professional service with Abel during the installation. A follow-up call from Pablo capped another great experience with a quality product, installation and friendly customer service. Thank you! read more

We have used Superior Floors for carpet and wood floors in the past and needed to recarpet 4 bedrooms. Cheryl and Dave accommodated us so very well and we were able to pick out carpeting to match and blend with rest of the house. During this Covid pandemic, they were so above board with their service and safety. Dave, his son Dave and Miguel came on Saturday and went right to it. They did a superb job, friendly, careful, made repairs to some squeaky boards before laying the new carpet. They wore masks as did we and worked efficiently and did a beautiful job. We are so happy and just in time for company to come next week and enjoy the new carpet. I highly recommend this company as it is smaller and so much easier to deal with than these other larger carpet places. The price was right and the service was more personal and friendly. Thank you, Mary Jane and Jim Aswegan read more

Tamela Bynon, the kitchen designer, is beyond fabulous! She took a project that completely overwhelmed me and gave me a can-do attitude. My neighbors, many of whom have the identical kitchen footprint, are all jealous about how well my kitchen functions!!! Every inch of space is well utilized and easy to access. The difference is unbelievable ! I then had her do one more project and purchased cabinets and hardware from Superior Floor & Cabinets. The cabinets are gorgeous, a great value, and have a rather quick turn around time. The customer service and support is second to none! Cheryl assured my delivery got to me as soon as possible and followed up on everything. If I had another project, I would hire them in a heartbeat! Thank you, Tamela and Cheryl. You guys are great! read more

We wished we went with Cheryl at Superior Floor Designs. We made the mistake of going with another flooring company in Encinitas because of their lower bid price and positive reviews online. It's true what they say--you get what you pay for. Long story short, the demo and installation the other company did was a nightmare and the base shoe of our kitchen and living room floors were left unfinished without any paint or caulking. We called Cheryl months later, hoping she might help pick up where the other company left off. She didn't have to give us the time of day, but she jumped right in without hesitation and immediately put us in touch with her network of professionals. We're so impressed with the phenomenal work that was done, and couldn't be more grateful to Cheryl at Superior Floor Designs for taking such great care of us. Thank you, Cheryl! read more

We have used this company for two projects. First, for a minor role in providing cabinet handles and ordering in flooring material for a kitchen remodel. The product was very high quality and reasonably priced. The second was larger, installing hardwood flooring upstairs. This was done very well with a good team for the estimate and installation. The job looks great. Thanks read more

We moved to San Diego 5 weeks ago and just had the engineer wood floor put in our house. John, the owner came to give us a free in home estimate. He gave us a really good and genuine advice and his pricing is right too. The workmen showed up to work on time, worked really hard and get the floor done quickly and beautifully. Unfortunately, we found some water damaged and termite problem in one of our bedrooms. The work had to stop to rectify the problems. Few weeks later, Superior floor sent the workmen back to finish it as soon as we called. We are very happy with our new floor and would recommend them to anyone. read more

We have recently engaged their services to design our new kitchen. We spoke with the owner Cheryl who pointed us to Tamela Bynon, her designer. Tamela was unbelievably wonderful, she is articulate, patient and extremely attentive to detail, not only is she excellent as a designer, she also is schooled as an architect. Working with her made our kitchen design experience painless. She simply knows her way around design, manufacturers products pluses & minuses both pre and post installation. In our investigation we only experience high praise for Tamela and her design work. That being said we have no reservations in highly recommending Tamela and the other nice folks at Superior Floor and Cabinet Design. read more

Good local mom and pop flooring store. Not a huge design center but a good selection for carpet. Ask questions if need be or they will leave you alone to peruse the store; 5 stars would be for fabulous deals but not so here, mid-range pricing. read more

The new owner, Cheryl, helped us pick out a pet-friendly carpet and Alan installed it last month. It looks fantastic and has cleaned up great after four doggie accidents. On top of that, Cheryl gave us a great price, $2,000 less than Costco quoted. We couldn't ask for friendlier people or better customer service. Thank you. read more

Superior Flooring in Encinitis is not what it use to be. Richard, who was there for many years was very helpful and knowledgeable. However since he left the owner, John has been awful. He doesn't return phone calls, after numerous messages, he doesn't follow through and is totally unrelieable. We have a problem with the carpet installed less than a year ago. John has been totally unresponsive to my calls and never follows up. Worst customer service, ever. I would not recommend using Superior Flooring in Encnitis, CA. read more

Despite needing a very small amount of tile, I received excellent customer service and suggestions for speeding up lead time. I really appreciate all the help. read more

I had wood flooring installed throughout my old home. John and his son were professional, answered all my questions and just really great to work with. There was excess moisture and repairs that were needed before the flooring could be installed. I feel that the job was done "right" without shortcuts and on schedule. The installers, Reifel Brothers, were artists- really good, efficient and easy to work with. I highly recommend Superior Floor Designs! read more

We have had three recent experiences, all highly positive, with Superior. We did one DIY installation (bathroom vinyl) and used their installers for the kitchen/family room vinyl and the living room/hallway hardwood laminate. Their service is to notch, their installers are pleasant, punctual, and competent, and their prices are fully competitive. Later this year we plan to replace two bedroom carpets, and we have already identified Superior as a our preferred vendor. read more

This past year I began a remodeling/updating my home. After receiving an astronomical estimate from A big name remodeling company(which I declined project) I stopped into Superior Floors where I met Cheryl. I felt an immediate connection. Cheryl recommended a few contractors and sent Tamala out to measure my home for cabinets. I also met with BWB contractors and received an estimate for the remodel at a very fair price. Through BWB I also contracted with Primrose Designs to assist me with the remodel. In the end I purchased cabinetry for two bathrooms, linen closet and reading nook as well as carpeting and hardware. All of high quality and beauty. My remodel is completed and even though I added quite a number of items, the cost was still less than my original estimate! All due to a chance visit to Superior Floors. Cheryl and her crew have been wonderful to work with; you can also trust their tecommendations read more

If you are searching for the perfect wood , carpet or tile flooring expert, you have found it here!!!! No need to look elsewhere, as I have saved you the work (since I looked everywhere) John, the owner of this family operation, is the nicest, most knowledgeable, helpful and patient expert. He spent hours advising us on just the perfect wood flooring for our entire downstairs and came up with extremely creative suggestions. He is happy to come to your home to give that personal touch and advice. Also , his prices are excellent for the outstanding products and service he provides!!!!! thank you John! read more