Tony retired a while back but the quality Honda service continues. My son had a persistent…read moreintermittent problem with his Civic. They kept the car there with them over several days until they could reproduce the problem. It seems that weather was affecting the problem, so no particular fix was needed. After several hours of testing, they told my son "No charge". We are a Honda family and have taken our cars there several times. Always a smile on our faces at how these people do business.

I have taken my car to Main Street for years. Tony was amazing, and Steve has kept up, if not…read moreexceeded, the level of service, which is top-notch to say the least. I can't say enough great things about this Honda and Acura repair shop. Thank you again, Steve, for all the assistance you gave me in repairing my S2000 and getting it delivered to me safe and sound. If I could rate this business something more than 5 stars, I definitely would!

James is great. He tells you precisely what's wrong and shows you the damaged parts removed…read more Nothing secret. They do only what needs to be done. I've taken all my jalopies to James for a few years now. He even recommended NOT doing a major repair to transmission because the car was not worth the cost. He said, just drive it like it is and be gentle with 2nd gear. lol. James is the best.

Don't come here for body work…read more Initial visit: fixed most of the problem (scrape and ding on back passenger door). Noticed some scratches we didn't see before, but they said it wasn't them. Brought the car back to fix a small paint issue. Second visit: car came back with the initial issue fixed, but even more scratches similar to what we noticed after first visit. A razor blade was left in the trunk and a long scratch from the passenger door to the taillight. Oh and the super boost setting was on, which we never use. Third visit to fix the damage they had done: most was addressed, but not all. Now that it's been lighter out (Seattle dark and rainy winter) we noticed that the paint doesn't match the rest of the car. They have a separate location for bodywork, which they didn't tell us upfront until we asked where they were doing it and it's "down the street". It is going to cost us thousands of dollars to fix their workmanship and don't trust taking it there for a fourth time.

Did the right thing and only replaced fluids that needed it. Checked everything over and sent me…read morethe inspection video. Even gave me some wiper blades on a special deal- no charge. Updated the system software I wasn't aware of. Quality work, got my vehicle ahead of schedule too.

This place is impossible to deal with. They never answer the phone and when they do you are placed…read moreon hold forever until you can't wait anymore or until they close. I've left messages and no one calls back. I've even stopped into the dealership and all of the employees were sitting around watching tv and didn't even acknowledge my presence. I was finally able to speak with the parts department who were to most helpful but I still wouldn't want to waste my time and money on them at this point. Do Better.

I've been taking my American and Japanese vehicles to Inglewood Auto for several decades (25…read moreyears?) .... It's a family run business which is now in its 2nd generation/iteration (from father to son). I've never had an issue with the quality of workmanship and ethics. They are opened Tuesday- Saturday (check their hours).

These guys are great! They were able to get me right in with a bit of an emergency today, in and…read moreback out in about an hour. I have been coming here for about 30years and they have always been honest and fair on all their work every time! Thank you, Bob

I had a very negative experience renting a truck through this location operating as Jim's…read moreAutomotive (U-Haul dealer). First, be aware: although this is an automotive business, they also act as a U-Haul rental location from the same address. My issue is specifically with the truck rental service. At the time of rental, I was clearly told that I did NOT need to refill the gas and could just return the truck. I asked multiple times to confirm this, and another person with me (listed driver Muhammet Emin Bilgin) understood the same. Later, I was charged for fuel anyway. I was also advised that returning the truck to the same location would be cheaper than dropping it off in Kent. That turned out to be misleading, since I was charged for both mileage and fuel. I returned the truck within about 5 hours on a Saturday, yet I was charged for an additional day because the business was closed Sunday. That makes no sense and should not be the customer's responsibility. When I tried to resolve the issue, I spoke directly with the owner, which made the situation even more disappointing. Instead of helping, he repeatedly interrupted me, would not let me explain, and accused me of being rude while cutting me off during the call. They may try to separate themselves by saying this is a different business (U-Haul vs. Jim's Automotive), but the service is provided at the same location, by the same people. As a customer, that distinction is meaningless. Overall, I feel misled and overcharged. I strongly recommend that people avoid renting trucks from this location and go through a corporate location instead.

I have been going to Jim's for 5 years now with my Kia and my Subaru. As a single mom I always felt…read morethey were a trustworthy and reasonable family-owned business. I need to keep my cars safe and in good shape for my kids and I to drive but needless to say I'm on a budget. This week I took my KIA in and found out the business was sold. WOW! It is even better than before. Great online scheduling with text and email confirmation. Electronic report on what they checked on my car, reasonable cost and Sam the technician was super friendly and accommodating. I felt good about going here before, but I feel great about it now. A+

10 out of 10 recommend. It's rare to find a mechanic who doesn't gouge people and who is overly…read moreHonest. This is that mechanic. All too often I am overwhelmed with gratitude for what a magically well job they do and how they quite literally only charged me for parts or the bill is just way lower than what I expected. My mom started coming here and now this is the only place myself and my kids take our cars to that we trust. Amazing work as always and the best prices in town! Wish I could give you more stars!

Checked my car right away and got me on my way fast! Very friendly service and knew their stuff!read more

Tried to sell me an Acura which had no factory warranty. i asked twice (in email and text) and was…read moreconfirmed both times that it comes with 4+ years of factory warranty. yet, when i inquired with Acura and was told the opposite, they quickly backtracked. not even an apology for misinformation.

I'm really impressed by the Quick Lube service at Lee Johnson Mazda. I showed up at 7:50 AM on a…read moreThursday morning with no appointment required. The oil change in my car was done within 30 minutes. I appreciated that the process of reviewing vehicle condition and items that might require maintenance was automated. It's not the cheapest way to get an oil change, but I appreciated the speed and efficiency of the process that they have set up

I love dealing with this shop, they've worked on 4 of my cars and have always impressed me with…read moretheir skill, quick turnaround and reasonable prices. I can always expect a phone call after the diagnosis has been done with an exact price to fix the problem requesting permission to proceed. No nonsense, great advice and done right the first time. A+++

I spent 216 dollars diagnostic fee at this shop with no good outcome because the owner told me to…read moretake the car somewhere else after he charged the diagnostic fee. He said he didn't want to waste my time or his time. He recommended a mechanic that specializes in Mercedes. I thought that they offers minor and major repairs for new and older cars based information on their website. When I called and talked to Scott, the owner, prior to towing my car there, Scott said that they could fix the car although I'd have to wait a few weeks before towing my car there. I said that's okay with me because I was not in a hurry. However, I didn't expect that once I tow my car there, they would not work on the car for weeks afterwards. This was not the impression that I got initially. After I towed my car there, the young lady who greeted me told me that it would take only 2 hours before the mechanic can diagnose the problem on this classic car. After I towed my car to Woodinville Import Auto Repair, the car was left in their parking lot for weeks. Staffs at this shop kept calling me with different prices on diagnostic fee and different timeline. When I called to follow-up after weeks, Scott's wife said that their mechanic will look at my car whenever he had free time. She told me that if I wanted to mechanic to look at the car sooner, it would be expensive, up to 1,000 dollars to diagnose the car issue. They talked down to me and blamed that I misunderstood Scott's wife and etc, claimed she never said anything like that. They made me feel like I could not communicate well in English when I have been in the U.S. for almost 30 years (since I was a little girl). I went to middle school, high school, undergrad at UW and even got a doctorate degree in the U.S. How can they blame their lack of competent mechanic, their lack of care to customer's car, their poor time management on me as a customer?! I thought it was very odd the interactions that I experienced at this shop. Scott charged me 216 dollars for diagnostic fee, but that was not that helpful at all. This is because when I tow my car to other shop after this, other reputable shops will need to re-examine the car again anyway before they fix the car. Updated: I ended up towing my dad's 1990 classic Mercedes (420 SEL) to another shop in Renton. My experience at another shop was so different and wonderful compared to this business. At another shop in Renton, they took really great care of this car. The shop in Renton diagnosed the car within hours and got the car fixed in days. The diagnosis they gave me in Renton was much more detailed. Now the car is fixed and it drives AMAZING as it is supposed to be because it's 1990 Mercedes 420 SEL (my dad loved this car so after he passed, I wanted to fix the car). This made me realized it was such a mistake to take my dad's classic 1990 Mercedes to Woodinville Import Auto Repair. This was my first experience dealing with a car shop because I usually drive new cars. I honestly didn't know what to expect. Now that I took the 1990 Mercedes to another shop that treated me normal like how it is supposed to be, I realized that Woodinville Import Auto Repair was not good at all. I think what happened was that even though they scheduled me to tow my car there to fix, they ended up fixing others' cars first. They took priority to fix other cars because they thought my car was old (it's a classic car). Then the worst part, both owners tried to blame ME for their poor time management. They kept blaming the issue on "communication" with me. They "thought I was not in a hurry." Yes, I was not in a hurry but to leave the car in the parking lots for weeks is not acceptable. To keep changing their price of diagnostic fee is NOT NORMAL. They acted like I was abnormal for calling them to follow-up after weeks of no progress. They let the car stays at the same place in the parking lot outside for weeks, charged 216 diagnostic fee, talked down to me as if I was the problem. They didn't really do much to "diagnose" the car. The owner said that he didn't want to waste my time or waste his time by fixing this car after he diagnosed the problem. I had to pay extra tow fee to tow the car to another shop. Other shop will have to re-do the diagnostic process and charge the diagnostic fee again. As a result, I paid total of 700 dollars (round trip towing fee and diagnostic fee) for nothing because of this business. What frustrated me the most was that the owners of this shop tried to blame me for many things such as "wasting [their] time" or "communication" issue. When this was supposed to be a straight forward situation. Scott told me the car needs a new fuel pump when fuel pump was new. When I took it to other shop, they spent hours diagnose the car correctly and fixed it within days. If you are looking for an honest auto shop that will treat you with respect, I don't feel that this is the one.