Our son needed a haircut and Tran was able to squeeze us in about half hour before closing. We were so grateful as the other Supercuts in the immediate area were booked. She did such a great job and calmed our son so well. It was his first time in a chair and didn't cry, squirm, or complain. Thank you read more

Supercuts - Pricing as of 3/14/26 - Hair Salons Near Me - PASADENA, California

Sherri is super friendly and mellow, highly consistent. Did a great job with my young daughter's hair despite her crying and wiggling.

One of the worse supercuts I have been too. One of the reps I believe her name is Caroline has the worse attitude and customer service I have ever experienced. NEVER AGAIN! read more

I always got a cute cut for my super short hair here. This location is clean and bright with lots of friendly stylists.

Went here on a Mother's Day. I had to drop off my daughter around the area and had to wait so i decided to get a haircut and found SuperCuts. First of all, She ruined my hair.. i couldn't complain because it was already done. She couldn't do a bob cut that i wanted from the picture i showed her. She cut too short that It left a big V-shaped looking on my side profile. At the beginning and towards the end, she was spraying my hair profusely with spray bottle that my ears also got wet. When she finished, she showed me my back and told her to please cut some more because it was odd-looking, so she did. When she's was all done, she asked "is there anything else I can do for you?" And i said no thank you. I stood up from the chair and paid. Left the salon with my hair soaking wet. She didn't blow dry my hair that's still sopping wet. I thought to myself, is this normal here at Supercuts? Was blow dry an extra service? I am in grief. Now i have to wear hair clip to put my hair away because it looks ridiculous. Sigh read more

Supercuts - Haircut - Hair Salons Near Me - PASADENA, California

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I spent to much $$. But that was my fault. The cut was okay Quality is okay. The vibe was nice read more

Been coming to this location for nearly 7 years. I honestly don't trust any other location to cut my hair. The staff is very kind, very thoughtful and personable. They care about their community and the reason I consistently come back. read more

Ask for Sherri. She's the best. Quick quality cut every time. Great neighborhood spot.

Ashley b said exactly what is happening to me right this moment! I've been coming here for o Brenda for a few months how. I have very short hair and also get highlights which are tricky when it comes to hair as short as mine. While Brenda was working on bleaching my hair, Elva (shift manager?) kept yelling at Brenda asking if she was almost done!!!! I imagine Brenda felt rushed and I felt the pressure as well! So rude and unprofessional for this woman to chastise and rush her associate in the presence of her client!!!! Not good for business for sure! Brenda is great, kind, gracious and does a job I love! read more

Crystaliina is the best !! She is so knowledgeable, friendly, and gives the best hair washes Always my go to salon for getting rejuvenated and hair products. read more

I went in desperate for a 3 inch trim on my long hair after my longtime hairdresser retired. I made a reservation with Sheri who was highly recommended in several reviews. When I sat in her chair I liked her immediately and she understood the shape and the length of the cut I wanted. I was extremely happy with both her and her work, but shhhh, don't tell anyone. I want to keep her for myself! read more

I like this hair salon, but one time I got a hairdresser who did the complete opposite of what I wanted. I told her to keep my layers long and she knew it, but still went super short up to my head. Keep in mind my shortest layer was near my elbow. Super disappointed, others are good, but do not go to her. I don't know her name, but she has a grunge goth look, with short blonde hair last time I saw her. read more

I'm pretty sure this Supercuts is different from the others. The prices here are a bit more but are much more worth it for the quality. I've been here multiple times and have always left happy they listen to what I am looking for and have made great suggestions, definitely being specific about what you want in a haircut helps out and you are not being treated as nitpicky the staff has always been friendly. read more

Called at open, 10:00 AM. no answer. Called back 10:05. Answered. OK. No big deal. Found out that my favorite haircutter would not be in till 1:00 PM. OK. Reserved for service from that person in particular at 1:00 PM. Receptionist confirmed that this was duely recorded in the schedule: name and time. Later got a reminder email saying "See you at 1 pm". OK Good, thought I, like an idiot. What could go wrong? Showed up at exactly 1 PM by the clock and the haircutter was there but already at starting work on someone else. She said "You'll be my next customer". Asked how long the wait would be. She said "20 minutes or so." (a whole haircut).I said "But I had a reservation". She said proudly "We don't take reservations." That was not true but now I was furious and will never, never, never go back. Stay away unless you think sitting around their shabby crowded waiting room reading old magazines is a pleasant use of time. This is a SERVICE busniess, not a dentists office, I would remind the arrogant folks at SuperCuts now SuperQuits. read more

Brenda was wonderful. Did what I asked, was efficient and so friendly. The manager however was rude. Interrupted us twice to admonish her and made the experience kind of awkward. You need to work on management for sure. read more

Nice salon, always clean and friendly. I have been going to Elva for several years now and she does a very nice job!

The staff here do an excellent job with my son hair. They all deserve a huge raise. They're kind and professional read more

Supercuts - Not crowded - Hair Salons Near Me - PASADENA, California

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I was the first appointment of the day, and Lucero welcomed me in right away. She was very friendly and professional. I didn't want much done, mainly a trim with a bit of layering and she did it perfectly. I will definitely be back again. Well done. read more

Ask for Lucero! She's super nice and professional. Recommended some great stuff for my daughter's tangled and wild hair. I found my hairstylist!!!! read more

Good enough haircut from good enough barbers in good enough chairs and a good enough store is good enough clippers. What else you want? Affordable. Worth it for a clean cut read more

I always ask for Elva to cut my hair... she is magic! I often get compliments from random strangers on my hair. Today, after my haircut I did not even make it out to my car before someone came up to me in the parking lot to tell me how much they liked my hair! Wow! Thank you, Elva, for always doing a great job and also for being such a nice, kind person! read more

A man with glasses was going to cut my brothers hair. i said to him "I want it #1 on the sides, but leave some hair in the middle for styling, but #3 around it." Completely disregards what I said and gave my little brother a buzzcut MAKING HIM CRY. My brother told him not to cut it and he responded with "Well you don't have a choice." If he was confused in any shape or form, I was sitting a mere 10 feet away. HE SHOULD ALWAYS DOUBLE CHECK WITH THE ADULT WHEN DEALING WITH A CHILD!!! And to top it off, the buzzcut was completely uneven. He left my brother looking like a clown. If you are to come to this location, AVOID LUIS!!! HE SHOULD BE FIRED IMMEDIATELY!!!! read more

I feel really bad about doing this because I've been there several times and I love the stylist kristal she cuts my hair beautiful every time aswell as Caroline I've actually had cuts by every one there so when They put my mom with her I felt confident In every stylist there especially after she was bragging that she had been doing hair for 8years. Veronica took exactly 1:58 minutes to just do a straight cut! She wanted the front of her hair framed and blow dryed but i was afraid It would take way to long..She was nice but talked so much about herself and it was just tmi ..really think she needs more training . I know Supercuts sends stylist to classes I just think she needs them.. she combed the same spot over and over. The other girls have such a good technique.Supercuts Teaches please please please teach her !!!! She had all the clips in her hair the other girls usually just cut perfect without!!! It would take her so long to just unclip the put it backup and comb it..the hair cut itself was exactly the same as when I came in .. I asked to take off of her hair 3inches and she only did maybe 1inch but I just wanted to get out of we both did.. my mom diabetic and sat there the whole time .I actually ended up taking her to a fantastic sams where the stylist there said the bottom half of my hair was shorter then the rest.I was just upset she said 8years and seemed like she had maybe cut hair for the first time read more

Since my son started college he has not had a hair cut and was looking mighty shaggy so I decided to find a supercuts to get his hair cleaned up. He won't spend his own money...NOW he knows how to be frugal. The gal that cut his hair was super nice and she spent a long time trying to thin out his hair...he has a lot of hair...or he did. Eh...not so stylish but it looked fine...hey and it's cheap and no appointment necessary. read more

Supercuts - Hair Salons Near Me - PASADENA, California

they do a decent haircut, but the scheduling system sucks! Every time I make an appointment using there check in online, I arrive only to be told it will be a wait....5-10 minutes ok, but an hour , and no call to alert me of the delay. read more

In my life, I've experienced three kinds of hairdressers: One who listens to their customers and does what they can to please them, one who argues with their customers, but still cuts well, and one who pretends to listen, but cuts whatever they want to. This time I got the last one. Although I described what I wanted and showed her with my hands, she did something completely different that does not look good with my face. This after she'd verified that I wanted the same style I had already, but trimmed up. Although she said she'd worked there for five years, I don't believe her. If she hasn't learned to listen, then she's either new or is slated for some other career. The last hairdresser I got was the first kind. I loved how my hair ended up and got unsolicited compliments for the next several weeks from friends and strangers alike. This is the style I wanted trimmed up. When I average out the five stars from the first hairdresser with one star for the last one, Supercuts gets a three star rating. read more

Another SUPERcut and tea tree treatment from Loana. Thank you, it's great to be back!!!! See you again soon. ‍

This Supercuts is the best! Lucero and Tiffany FTW! Call ahead of use the APP. Just be aware of their busy periods. read more

Took my 16 days old boy for a haircut and head shave, super friendly staff specially Elva she's super sweet with angelic smile, treated us really well and refused to even charge saying it's her gift for my new born. I highly recommend this place to everyone specially families with kids, they Know how to treat customers . We'll be their clients for long now. Wishing the entire staff all the best read more

Supercuts - She made my son so comfortable, he slept the entire time - Hair Salons Near Me - PASADENA, California

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Awesome service, smart crew and friendly faces, that's what you get when you come here! This my favorite Supercuts. Lucero, tell the ladies your photo is beautiful!! read more

On Saturday, I went to Supercuts on E. Washington. There was no line and I was helped IMMEDIATELY by the wonderful Jazmin. She was quite outgoing and friendly, exuding a great sense of her clientele. I described a certain style and for her to use "oster" clippers. She immediately knew who to ask and what to ask. You would think she was a member of the Oster family!! She gave me one of my best haircuts and my wife really liked it. If she really likes it, then you know its got to be great!! I cannot recommend Jazmin STRONGLY ENOUGH. She is terrific and I will request her each time I go to Supercuts!!! Thank you, Jazmin for a wonderful experience. read more

Using the app to get yourself on the wait list is a waste of time! I have limited time, so if I can minimize the wait I will... I work in DTLA and live in Arcadia and thought I would come to this Supercuts bc I have had fairly decent luck with the random hair stylist. Never again will I come back!!!!! They made we wait 40 minutes, though I was on the list. They claimed that since I did not indicate a specific hair stylist, that I would have to wait to be serviced after people with "no Appt " came in requesting a specific person. If I was first I should be first. Those other people should wait and would most likely wait a long time for a specific person. They could have cut my hair in the amount of time I waited..... still waiting. Will see if wait time goes up. Will update later. Well, I'm back and still waiting.... Only productive thing was that I was able to purchase American Crew gell on Amazon for $17, whereas, Supercuts sells the exact same thing for $33.50. I would have left after 15 minutes but I NEED a haircut!!!!! Haircut took 22 minutes and wait time was 35 minutes. I changed my review from 1 to 3 starts bc Elva was great! She was a little bit rushed, but still gave a great haircut! But, the weight outweighs everything else so I will not be back..... read more

Can't thank enough Carolina! Awesome hairdresser!!! 10 stars. I just got out of the salon and I love it. My previous hairdresser in another salon chopped off 7 inches uneven and that looked like a work of a child and I thought I had to just cut short my hair but she managed to save it. Ask for Carolina! Awesome stylist and extremely friendly! read more

Wow what terrible terrible service here, I scheduled an appt. for 11:30. I got there 5 minutes early and was told they would be right with me. I watched 3 people go ahead of me who had come in the door after me. After 20 minutes I left because they clearly don't know how to honor appointments. Don't schedule someone at a certain time if your just going to make them wait so long and not even say anything. read more

Lucero is Awesome !!! She cut and styled our whole families hair during the pandemic. You can call and make an appointment the day of or the day before for a faster wait time (I've never had to wait ). You can't beat the prices or the wait time ! When you feel the urge to cut your hair yourself and your regular stylist is unavailable go to super cuts ! Now I just go to Lucero ! read more

I have been meaning to write this review for a while, but I have been putting it off for personal reasons. To preface this review, I am the type of person that goes to "one person" for everything. My mechanic, my hair stylist, etc. Anyways, more than 2 years ago I discovered a hair stylist at this establishment named Tiffany and I have to say that I received the best haircut of my life that day and I continue to every time I see her for a haircut. No joke, since I discovered Tiffany I haven't seen any other hair stylist since. Sadly, one day Tiffany had a freak accident and was out of work for many months. Those were very bad times, very much for Tiffany but also for me in a minor way: I tried to find another hair stylist like Tiffany but to no avail; I had found nobody who cuts hair with such flawless excellence as Tiffany does. However, thankfully, many months later Tiffany came back to the establishment and like old friends who reunite, it was as if nothing at happened and Tiffany had cut my hair with the same quality as she always had: beyond excellent and incredibly. To all the other hairdressers of this fine establishment, no offense. I am an incredibly picky person when it comes to professionals who I see regularly for services, and for me Tiffany was a perfect fit. For all potential customers, please try Tiffany. You won't regret it. -Joe read more

The girl who works at the front desk here is a total airhead. She doesn't have any customer service skills. I called asking if they have time to cut layers, I mentioned I have tape in extensions and if that would be an issue and she said "we don't do extensions here" so I then repeated myself and said I have tape in extensions. I don't want them, I already have them and just want to know if that would be an issue for cutting layers in my hair. She then said "ummm if they are hard to brush then yes" and I said no I brush my hair everyday with them in. Then I tried to explain to her how tape in extensions are placed in the hair so she understands and she said "I know what extensions are". Then why are you asking stupid questions?? Ahahaha she kept saying "umm idk. I guess we can do it.." she had the worst attitude talking on the phone when I just genuinely wanted to know if I can get my haircut and asked a simple question. I then just told her "it sounds like you have no idea what you are talking about. It's fine" and I hung up. Worst customer service skills. I called at 5:37pm September 18th. So whoever was working front desk that day should definitely not be working front desk. I understand a lot of business are struggling to find workers right now so they are desperate and trying to hire anyone but hiring anyone is hurting the business at the end of the day. I am a business owner myself and I would rather find a good, skilled and professional employee and pay them more than just some girl who is applying because she wants some extra cash to spend and isn't passionate about her job and has 0 customer service skills. read more

This is the last time I try to come to this one. Always understaffed and slow. They routinely miss appointments by 30 or more minutes. Once I even called in, they told me to go ahead and come in and they'd handle me right away, I show up five minutes later and get told it'll be an hour. Today was another hour late. Just over it. Not worth it for a cheap haircut. read more

I live in Hollywood, but was house-sitting in Altadena, and needed a haircut. Not having won any lottos lately, I went to my usual go-to source, Supercuts. This particular shop has a cool service, Call Ahead, which can cut seriously into your wait time. I had a vague idea of what I wanted, and I'm sharp enough to know that you don't hand them a photo of some celeb and expect to look like that -- you'll get the haircut but you'll be magically transformed into you. I'd picked out a couple of styles that suited me (roundish face, shortish neck). The stylist looked them over and said, "No, these aren't that good for you. I've got a better idea, trust me." Being not even close to a fashionista, I did -- and got probably the best haircut of my life! It moved, it was sassy and it suited me. I totally like this salon, and trek out from Hollywood to go there. Clean, modern, friendly, with a minimal wait, and good styles? I'm there! Oh, forgot to mention...there's a Starbucks right next door! read more

I would not suggest this place to a blind person. Absolutely no customer service. The staff is terrible- All of them. Cecilia, Martha, and the entire team. I wish I could tell all this to the franchise owner of this place. I have had a couple of bad experiences in the past at this place, but today it was the third strike. I am never going there again. Ever ! Pros: 1.Plenty of parking at the back Cons: 1.The staff does not really know how to cut hair. 2.The staff is not friendly. They are continuously talking to each other rather than paying attention to the customers. Plus they are always complaining about everything. 3. I always called-in before going, but still they have always made me wait for additional 15-20 minutes. That is just wrong. I dont have respect for a business which does not respect my time. 4. The attitude of the staff is bad. They are rude, short tempered and dont care the about customer. This is the WORST salon in the entire Pasadena-Altadena area. I can guarantee that! read more