Mike is absolutely fantastic. He got back to me right away and knew how to solve the issue within…read moreabout 30 seconds. If it was not for me, I think he would have solved it in less than 10 minutes. He reached out to me and was willing to work around my schedule, patiently working with me when I had time. Mike knew just what to do an solved the issues remotely. We had a problem that involved my computer and my son's, and Mike solved the both. If you are looking for someone who solves the problem quickly with expertise and confidence, Mike is your man!

The quicktex response was excellent. I had a mail problem and he fixed it in under a half hour…read more Excellent service and very professional. PT

This was a great experience. I had an external Seagate drive that I could hear spin, but that would…read morenot mount (I tried on several laptops). The dropoff / pickup location in Dedham was convenient; right off I-95 with ample parking. The $500 advertised price was exactly what I paid, and included the cost of the replacement drive. The turnaround time was below the advertised 14 days. 100% of my files successfully were recovered, and all files were in the same folders as when I dropped it off. This is a trustworthy business, and I would absolutely recommend and use again

I have sent my drive to well known company, DriveSavers in California. They quoted me $2700 to…read morerecover my drive. I couldn't afford it. I decided to give a shot to a smaller local shop in Boston. Alex quoted me less than half the price and recovered everything that I needed in timely manner.

A couple of months ago, I accidentally spilled a small amount of fluid onto my MacBook Pro. Took…read morecare to pad dry the keyboard ASAP, turned the machine upside down packed on rice with salt, etc. And in order to make sure it was OK, I took my laptop to Computer Solutions just after lunch hour. Not only did Boris make sure this problem was addressed, he noticed while working on it some small structural issues. These resulted from my slipping and falling on the computer last winter, shielded by a padded briefcase. At no extra charge, he replaced some screws and otherwise corrected the alignment of the frame, presenting me the next day with a pleasant surprise, as I had forgotten about these issues with my machine. Professional, courteous, pleasant, above and beyond the call of duty service. Excellent, highly recommend.

I recently had some work done on my home office computer by Computer Solutions. More storage. New…read morehard drive. Great speed. Everything cleaned up and functioning better than it had been before. The in-home technician, Sean, was first-rate, professional and courteous. The folks in the office, namely Kristin, were also accommodating and efficient. I have found my new computer "go-to" company . . . Thank you.

Hello I got my computer repaired here I had water damage not my first time using this business for…read morethis computer, I recommend this place, I live on the east side so it is very accessible and the communication is very well you can call or wait till they text you I have Alienware m15 r7 that still runs Minecraft shader, Roblox, GTA5, etc after the fixes. You do not have to pick up the computer yourself if you can't either, my boyfriend was able to pick up my computer for me.

The team at this shop was incredibly attentive from the moment I walked in. They listened carefully…read moreto my computer issues and explained everything clearly, with no jargon and no guesswork. They even went above and beyond by giving me a free charger after hearing what I'd done to my computer. That kind of generosity is rare. Highly recommend!

We were in a bind & Doug fixed everything & made our PC better than it was! Thank you for the peace…read moreof mind!

After many years of passing by, and not knowing we needed help, we were in recently to pull data…read moreoff several old machines that we were not able to do ourselves despite trying. Doug, the proprietor was understanding, very knowledgeable, efficient, and honest. I would recommend this business for anyone in need of any type of computer upgrade or repair, and/or most importantly data retrieval, etc.

At my work, a Seagate hard drive went dead unexpectedly (PC unable to boot up, no prior problems…read morereported before it happened). The end user had no specific file targets but wanted to recover as much as possible, in no particular rush. Secure Data Recovery did a great job and I will recommend their services to others! If the files are important to you and they are on a dead hard drive, at least go ahead with the free diagnostic service to find out the type of damage and what they think can be recovered - the diagnostic service doesn't commit you to the recovery service, and, at least in my experience, I found the customer service to be friendly, straightforward, and not at all pushy. We could have stopped after the diagnostic and received our damaged drive back. How it played out for us: I first called to ask about their data recovery services, and was told that the cost might be anywhere from $500 to over $2000, depending on the type of damage found. Prepaid FedEx shipping was provided for overnighting the damaged drive to the company's lab in Ohio (I opted not to make a trip from the suburbs to the local Washington DC area office where I could have dropped off the damaged drive). After six days, we received the free diagnosis. Unfortunately, it was "severe platter damage" for which the data recovery cost is on the high end of the quoted range. Work approved the expense and we went ahead with it. Mr. Wright explained the details of what we could expect from what they call a "raw" data recovery. After eighteen days, the data recovery was completed and we were sent three detailed lists of the recovered files: approximately 17000 raw files, 8000 good files, 6000 bad files. We chose to buy a new storage drive from Secure Data Recovery to hold the recovered data (I opted not to send a drive of our own to the lab but that was an available alternative) and in three days the new USB drive was delivered by FedEx to our office. Frederick Wright was the representative who handled our case from beginning to end with excellent customer service throughout the process--always friendly, professional and patient, at first in describing the overall process and later when explaining subsequent steps and options to me, since I had to handle the authorizations/payments and explain the process and anticipated results to the end user. Mr. Wright was reachable and responsive by phone and email, and I also appreciated the customer-friendly features on the Secure Data Recovery website that allowed a customer to request status updates, send notes to the service rep, and see times and dates of status changes and of authorizations submitted. The online digital signature process needed at several steps in the process was super easy - I loved being able to sign and return documents without printing on paper, signing, and scanning first. Had it been my own personal data, I might have stopped after the diagnostic, but that would be because I do regular backups and so the loss would be small, probably not worth the cost. But, stuff does happen sometimes, and if my most recent non-backed-up files were really important and on a dead drive, then I would go with this company to attempt the data recovery.

I'm so impressed with the service and results from this company! My computer stopped working in…read more2021, and I took the hard drive to two other services who said they could retrieve the data, but after paying $300 and $700 respectively, I was only able to get back a small portion of what was on my hard drive. I was skeptical when I reached out to Secure Data Recovery Services, and was not sure I wanted to spend more money only to be disappointed again. Jason took my concerns seriously and worked with me to make sure I wasn't disappointed again. I am so elated to have ten years of my life back. Thank you!

It looked as if my laptop had viruses or had been hacked or.... whatever. (I'm a complete Luddite…read moreso I haven't a clue!) I stopped in to ask if I needed an appointment and was told I was fine for a walk-in that afternoon. I came back with the laptop and was told it could take anywhere from 1-4 hours depending on the severity of the problem. Well, they got it resolved in about an hour, patiently answered a number of my very clueless questions, and charged me the minimum price they'd quoted - and they gave me the senior discount that I'd forgotten to ask about! Not being a techie sort of person, I was really dreading having to deal with this and kind of worried about being made to feel stupid! Well, Tim and Jacky were both quite lovely and I was delighted to see they didn't just have the technical skills but also great customer service skills. All told, a very positive experience.

They repaired my iPad screen that was lifting, quickly and carefully. The work looks clean, the…read morescreen feels solid again, and the whole process was stress-free. I'd definitely recommend their service.

As a family we have years of valuable photos and more stored on an external hard drive…read more Unfortunately we made a mistake and only had all this information on one drive. When the drive was dropped it became unresponsive. Proven Data Recovery was able to retrieve all our files for us. It's not cheap, but this is the standard price point for complicated data recovery; and I found Proven Data Recovery to be very fair, professional, and fast at getting the job done. I would recommend them.

At first I was a bit skeptical especially since I live far away from this place and would be…read moresending my memory card there by mail instead of actually going in person but I called the place and spoke to I believe Larry who explained the whole process to me and made me feel reassured. My memory card was literally broken with missing pieces and there were pictures of numerous trips my parents did to Europe years ago and those pictures were pretty much priceless. I tried everything to try to get them myself but was unsuccessful. I was able to get back pretty much all of the hundreds and hundreds of pictures!! The service was very fast and at a great price. I would definitely use this place again and again no questions asked!!

Excellent service! My hard drive suddenly stopped working (I wasn't able to access my files) and it…read morehad my entire life on there. I was desperate for a company to recovery my files, and I came across Data Recovery New Jersey. What set them apart from other companies is that they fix hard drives IN HOUSE, meaning they do not ship it out elsewhere to get fixed. I wanted to hand deliver my hard drive directly to the source, and I was able to do that. Larry was great to speak with, he's super knowledgeable and helped me understand the possible issues & how they'd go about repairing it. From speaking via email to meeting in person, he was very thorough and made me feel like my hard drive was in good hands. The repair took around 2 weeks (I wasn't in a rush to get it repaired, I told him it can be put on the back burner as long as it got done). I had him ship my recovered data back ($20 shipping fee, $70 for a new hard drive for him to put my recovered data on), and HALLELUJAH he recovered all my missing files!!!! I am forever grateful to this company, they legitimately brought back all my precious memories.

After my MacBook bricked and would not turn back on, I first tried bringing it to UBreakIFix. After…read moreweeks of delays and false promises, UBreakIFix told me that the logic board was damaged and as a result, I would need to pay for a replacement logic board, screen, and keyboard. In addition, my data would be unrecoverable. So, after doing my own research into logic board repairs for my specific model, I learned that it was possible to fix my MacBook and recover my data. So, after searching for local specialists, I found ThinqMac. My first conversation with one of their employees immediately made me feel that I was in good hands. The gentleman corroborated a lot of the information I had found out through my own research. The technicians ran some tests on my computer and eventually sent it out to a company that specializes in logic board repair. In the end, after being told by UBreakIFix and Apple that my data was unrecoverable and my computer would never turn on again, the folks at ThinqMac proved them wrong. My computer has been as good as new for the last 4 months and I was able to recover my data. Don't waste your time anywhere else, the folks at ThinqMac know what they are doing. Thank you again!

Incredibly helpful, and provided fantastic customer service! Thinq Mac is great!! Extremely…read moreknowledgeable and laid out all my options and also offered excellent advice. HIGHLY RECOMMEND. The next time I need help, I won't go anywhere else, very glad I found them.