Went in for the $6 car wash, and the attendant told me they had a promotion for $5, I would get the $14.95 car wash for the $5 with unlimited car washes for 30 days. Sounded great. A few weeks later I went in with a second vehicle for the $6 car wash and was told about the $5 promotion. Little did I know they enrolled me for a unlimited plan that I did not authorize, this automatically renews monthly. Phone line never picks up, spent 30 minutes on hold, after calling multiple times. Finally got through only to hear from Stephanie, that the normal wait is closer to an hour. And that she wasn't sure what the attendant told me when he was pushing the promotion. Be careful, if it sounds too good to be true..... read more

Anthony Kameron and Jeffery have the best customer service here!!! Thanks guys!! One of the better locations for equipment as well. It's never too busy here either which is really nice! read more

Great place, car wash dies a great job and then you drive out and use the vacuums and towels. They are have air hose to fill you tires and a machine to do your floor mats. read more

Our car was so dirty due to the rainstorm. Anthony met us at the pay gate and walked us through all the options. Had a great wash and car sparkles!! read more

If there was less than one star, I would give it. I washed my vehicle last week. The driver's side mirror snapped in. I have a FastPass but asked a fellow standing at the gate why that happened. Never did before. He didnt know how to answer, but a fellow who claimed he is the manager came over. Talk about rude! He pointed to a sign that said I had to do it. Ok, then how do I reach over and pull in the side mirror on passenger side? They are manual mirrors on my Hyundai Palisade. Should I get out and push it to hold up people behind me? The managet said he has been at the Ironwood & Baseline location for 3 years. Honest to God, I never saw the sign. He said, "well, goodbye". I said under my breath, " f- ck off!" He said, " What did you say?" I uad my window half up already when I uttered the curse. He replied, "Drive out, you are NOT getting a wash." I left and drove to another Superstar. A fellow there said, " our sign suggests if you have electronic mirrors to bring them in." I mentioned the manager at Ironwood. Two employees stated, "Oh yeah, that guy's a piece of work!" read more

Anthony was great to help us by giving the information we needed to choose to get a pass. Thanks Anthony! My truck is going to always look great! read more

Anthony has the most superb customer service I have ever seen! Truly a remarkable agent, realizable, kind and more than just your every day friendly face. Thank you for helping me with my subscription concern read more

Big Shoutout to Anthony; such a pleasant young man. He actually can put a smile on your face. He is upbeat, courteous, and wants to make sure that your customers get the best service. The world could use a few more Anthony's. read more

We use this location several times a week. Brady was awesome, staff has always been very helpful.

Do not trust this carwash. I paid for a one time carwash and got randomly signed up for monthly subscription. I called the corporate office and got a hold of Stephanie. She said they can only pay back two months of the four month they been stealing from me. Consider this a warning for scam. read more

The site is always very clean and the towels are always stocked. Jess was so friendly and had very good customer service. Helped me with my membership problems. read more

Awesome customer service- thank you Jeremy! Vacuums are great quality and actually do the job. read more

Wonderful service from Anthony as I entered. Love the self-serve vacuum area with damp cleaning rags. Wish I could find this in Minnesota.

This place is outstanding Jeremy was a great help as alway. Thanks so much for all you guys do at the fest car wash! read more

This wash is right by my house so I always use it, I've never had a problem here and it gets the car clean. I like that there's almost always an open vacuum stall too. Today as I was going through a super nice team member who was telling people to pull forward and such gave me a huge smile and asked me to go review, it was sweet enough that I made sure to do so as I went through the wash read more

DO NOT GET THE MEMBERSHIP!!!! The boy offered me the membership told me I can cancel ad anytime and I can't even cancel!!! Every time I try it gives me error and when I've called they say there's no account with my card on file? Well how the hell is my card getting charged?!? Super annoyed and will never get a membership here again. read more

Here we go! I tried to do the right thing and went back in 4 times and talked to two different managers to resolve the damage done to my 2007 Chevy Silverado LTZ. One older manager was annoyed that I filled out a damage claim. The other younger guy told me he would handle it, call me back, he took photos, I took photos, no call back ZERO, I've been BLOWN OFF!!! I had previously been through the wash 3X times with no issue. On my fourth visit , the worker failed or the setting failed to shift to "tall vehicle setting" halfway through the wash roller slammed the top of my cab. My light bar was so violently slapped it reversed scratching my paint on top of cab, wires ripped out, one bracket completely bent into top of hood and dented it. Light bar now likely completely destroying with that level of impact. TALL VEHICLE WARNING!!! These guys are either incompetent on pushing buttons, their equipment is faulty, or they have no damage protocol in place other than lying to damaged customers and failing to respond. I will be filing in small claims court in Apache Junction as I believe I have done everything possible on my end to resolve this and I'm likely looking at upwards of $1,000 in damages read more

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The workers are super helpful! Only one time, in my many times of going there, was it hard to find a worker to help through the wash station. Always stocked on towels to use when cleaning your car. Prices are fair and the membership is definitely worth it! read more

Really never thought about getting a subscription to a car wash until now. A great car wash especially for the price. Everything is new and updated so my bigger truck actually comes out clean. Nothing to complain about and it seems like they don't cheap out where most places do. And I like that they proved plenty of damp towels too. Just wish I lived closer by. But I'll definitely drive out of my way to come here. read more

My original review was removed. I have the unlimited and I drive rideshare so I get my car washed at least twice a week. There have been several times where a car was in the fast pass lane with attendants talking to the driver. Even when I would pull in behind the car the chat would continue. The last time I was there only one car was in the lanes, in the fast pass lane and again the staff was chatting with the driver so I sat there. I finally backed up and tried to get through the other lanes and had to back up and get behind the fast pass lane again. I got fed up with waiting while the staff leaned on the payment machine talking and I backed out and left. It's not worth my time or money to use that car wash again. read more

Found this location to be very clean and conveniently located. Towels were readily and available and fully stocked. Staff members were diligently working and within sight. Thank you Justin for your superb customer service. read more

Hats off to Anthony!!! This is one of the nicest, friendliest guys ever! While he explained all of the different monthly packages available, he wasn't pushy about it. I appreciate that in a salesperson and I bought the next level wash just because he was such a nice guy. read more

I go to use the coupon code superstar car wash sent me for this location. I get there and I'm told the machine's not working ask to speak to a manager and there's no manager on the premises to be found so end up backing out of the line what a joke. read more

This is a brand new car wash. First of all it's a great location, but they truly have great customer service Jason is amazing. There's a lot of options out there to get your car washed so sometimes it all comes down to customer service and because of that I will certainly be returning on a regular basis and I recommend this place to anybody it's well worth the price. Even though it was free this time LOL for the grand opening either way in the future it will be well worth the money due to the employees.#jasonrocks read more

Lauren was super helpful with answering any questions I had! Thank you for setting the standard so high, it's refreshing to find genuinely good workers nowadays. read more

Asked me at least 4 times to signup for a monthly plan. I said no repeatedly. Very irritating.... oh and by the way, not such a good job.

Went a month ago, had a promotion for 5 bucks. Little did I know they charged me this month for a unlimited plan that I did not authorize. Phone line never picks up after waiting for an hour multiple times. Never again. read more

Anthony was very nice and professional. He assisted me with my auto renewal. Explained in detail and asked if I had any questions. Very pleasant. read more

In desperate need for a car wash so I stopped at Super star Car Wash was immediately greeted by a very polite gentleman by the name Anthony. He made sure that we didn't need any help. I have never had someone so welcoming at any other car wash. This is my new location for sure! read more

Love this carwash! They have rags, vacuums, and even air and water nozzles. Their customer service is excellent. Today Anthony helped me and he was super polite and helpful. Thank you Anthony! read more

Thank you Anthony E. For helping me pick the best monthly plan and having good customer service.

dont get a pass. they cannot cancel on site like i was told when i was sold the plan. customer service doest answer. and the brushes scratch your car, very noticeable on a dark color. turnover rate is high so no one can be held accountable. read more

They offered me a introductory one month car wash. Extremely impressed I just drive-in anytime it's dirty and comes out sparkling clean. The staff is extremely friendly and I couldn't be happier. read more

Love the staff and going unlimited amount of times with my plan! My car leaves pretty cleaned up as well.

Great car wash, highly recommended! Everything is new and staff are always looking to help make your experience better. Very proactive team!

The attendant working the carwash kiosk talked me and my partner into purchasing an unlimited carwash package on Presidents day weekend. He informed us that it was valid for 2 vehicles and so we purchased it. When we asked how we use it for our 2nd vehicle, he told us just to bring it next time we need a wash and they'd enter our 2nd vehicle into the system. So the next day we brought it by and they supposedly entered it into the system. Well fast forward to today, we brought our 2nd vehicle to the Crimson location and they said our membership was only valid for 1 vehicle and did not allow us to enter the carwash. So either the employee was mistaken or he lied to us to get us to buy a car wash membership. We were totally embarrassed at the Crimson location and they were unprofessional for telling us to back out instead of having us pull forward and opening the gate to let us out. read more

I had a great experience both times I've been there! Justin was super helpful he came right over and greeted me! Justin also asked what carwash I wanted. He went above and beyond! He has great customer service! read more

So, the "WASH" isn't bad, could use a better drying system, or at least someone using towels getting all the water that the blow dryer is missing (and it is quite a bit). While the humans that work there are friendly, they seem to either get and distribute fake promos and other information, or they seem to make it up as they go. I fell for the $5 for a month promo, told I actually had to OPT IN to keep it. LIE !!! I had to shut off my card to keep them from hitting it. I was given a card with a number so I could speak with someone live to work things out. LIE ! the live "Human" option only goes to a busy signal. For your BEST Wash, with top notch customer service, and overall experience go the extra mile and go to Jacksons car wash. At least they don't LIE to you. They have overall better Wash, service, and other options. My only regret is that they do not have a location way out here in Apache Junction. Do not waste your time going to this SSCW (super star car wash) location. Unless they somehow pull a miracle out of their collective butt and correct their lying and misinformation campaign, I will go the 22 miles and KNOW that I am getting the absolute best value for my money, that includes the fuel spent for the trip there and back. Yes, I know about the car wash at Signal Butte and the 60, nope, not going there either. broke one too many parts off my car and told me sorry, not sorry. read more

On March 31, 2021 I purchased a car wash at the new Super Star Car Wash (SSCW) in Apache Junction. I was about to make my purchase at the kiosk entrance when an attendant told me that the wash I was about to purchase was offered at a promotional rate of $5 rather than the posted amount of $14.95 on that day. He swiped my card and I proceeded through the car wash. On April 28, 2021 I was very surprised to discover that SSCW charged my VISA card $14.95 at 02:56 AM. I called SSCW on April 28, 21 to inquire about the charge and spoke with Stephanie. I explained my displeasure with SSCW charging my card for $14.95 without my authorization and not being at their facility to obtain any services at 02:56 that AM. Stephanie indicated that I was not the first to complain about this type of transaction and that she would cancel the charge for $14.95 ASAP. The charge for $14.95 remained on my VISA account as Pending until approximately 10 PM on April 29 when it was posted for payment. Subsequently, I contacted my credit union's VISA customer service department to register my complaint for the unauthorized charge and request their assistance in obtaining a credit for $14.95 from SSCW. Very deceptive dishonest business practices. Caveat Emptor! read more