I was desperate to find a moving company when the original company cancelled on me when they double…read morebooked. They were courteous and accommodating for my last-minute requests. The movers arrived on time and were patient when the elevators were slow and the traffic heavy. They were cautious with my personal items and things marked with care. They made a daunting task (I hate moving!) a painless and quick move! I highly recommend them! 5 stars!!

Extremely professional, responsive and punctual service. This service is a great find and provides…read moretop shelf customer service. I highly recommend The Hills Empire Transport. I will use it again.

I see the response I received from the owner. He still doesn't explain why they said I had 10…read moreboxes, but the email I pasted in this review says 20. I also believed I reacted in a normal way to someone who kept insisting 10 boxes, when I had the proof clearly in the email they sent me I put 20. As I said in my review, I offered to help and pay more money on the spot. Any perception of me being "hostile" was me being eager to do whatever it took to get the job done, including help. How else would anyone else who was on a time crunch act? Just sit back and take the lies? We were all adults here. I offer for anyone reading this to contact anyone I know on yelp... including my employer of 4 years and my previous employer of 17 years. They will attest what a compromising person I am and how I've bent over backward to help them, which I tried to do with these movers.

AVOID!!! I cannot say this enough! They're sharks, and honestly there are SO many better options…read more(i.e. Dumbo movers). THEY CANCELLED ON THE DAY!!! on a Sunday..!! I booked my move a month in advance, I had a long discussion with the lady on the phone who knew we were moving to Long Island from Brooklyn. She told me it would be an hourly rate for a minimum of 3 hours + travel time, and "end of month fee". The movers turned up at 8.35am for a 9am appointment, they eventually came up to our apt at 9.15am. He surveyed our goods and said "ok no problem, we'll start with the boxes, i'll be right back" THE NEXT THING I GET IS A TEXT CANCELLING OUR MOVE at 9.35am! They claim our building we're uncooperative (UNTRUE ON SO MANY LEVELS) and that we were not packed... our entire apartment was packed and ready when they showed up. I had no discussion with the movers about this, they simply cancelled. Presumably because they couldn't be bothered to move on a Sunday. We had to find a last minute mover on a Sunday in July during COVID. THEY ARE THE WORST! avoid.

Great fast and efficient service. They came to my home location, saw what I had and gave me the…read moreestimate. Worked with my budget and hauled stuff right there. Easy and would definitely use services again.

From contacting them to setting up the device, it took around 1 hour. They were super responsive,…read morecommunicative, and patient. The gentlemen that came to my apartment were wonderful and fast. Would hire them again in a second and will recommend them to everyone. Such a fantastic company!

I hired their service last month to help with my move to a new home. Even though I called them 15…read moredays in advance, they initially said it would be impossible to schedule me on the requested date due to month-end rush--but somehow, they made it work. They arrived between 2-5 PM (closer to 4 PM) and gave me a call before reaching, just to confirm that I was ready. During the quoting process, we listed out all the items--furniture, chairs, bed, mirror, boxes, etc. When they arrived, they first verified the number of items matched the quote. They were okay with a few extra small boxes (2-4), but if something significantly bigger wasn't on the list, they either wouldn't take it or would charge extra. They charged me for 4 hours of work, and 3 movers showed up and completed everything within that time. They even moved 3-5 extra items without any hassle. They handled fragile items like the mirror and glass table with care, though they did charge $80 for packing materials. There was some damage to a dresser cabinet, but they compensated me for it. Overall, I'm satisfied with their service and would consider using them again.

Terrible customer service, horrible overpriced fees and non-responsive to complaints. Your reply to…read moremy review is not true at all---the facts are that you all charged me substantially more than the quoted price; "fixed" an item that was meant for trash and charged me for it AND did not assemble a table and charged me for the assembly AND stole packaging materials from my storage---all claims are verified and true. THIS COMPANY IS A SCAM AND I WILL SUE YOU ALL IN SMALL CLAIMS

Modena Moving gave me a fair competitive price and they took really good care of my stuff, really…read moreprofessional, and Valentin was very communicative with me and he responded to all my questions and needs. I will definitely use them again, they moved me and my brother from Dyker Heights to Bay Ridge and we really appreciate them. I would recommend Modena because of their great price and excellent customer service!

Only gave them 1 star because you have to. No, I did not use them, so why I am writing a review?…read moreWell, the guy answering the phone was very rude. He gave me a qoute to move a full sized bed and headboard,one 4 cubed ikea shelf, one 3'x3' ikea dresser, one small 3'x3' consol desk a mirror and at most 10 boxes (and that was pushing it) for over $500. I advised that I called because I was given a Groupon and after asking when I would like to move he said we don't accept Groupons on that day. Had my friend cancel the Groupon. HONESTLY, take your money elsewhere.

So the first time I used this company we had no problems. Not one but this time around I'm really…read moreunhappy with the professionalism. First off I was extremely clear to the company as to what was needed and when it came time to send pictures of the items, it was a surprise to them that I needed an additional room moved. Again I was clear in my email to the owner so when he gave me his pricing I was extremely happy. No need to look elsewhere. Right? He straight out played me. Hit me with an additional $200 charge with no time to look elsewhere. Then when we went back and forth and I resent the email I originally sent him when we were discussing pricing, he tried to justify his mistake because his "answer" specifically said "stop" and not additional room. You're a scammer who made a mistake and left me no choice to choose you because I couldn't get another moving company in a days notice. Oh and to top it off an hour late without notice. Had to contact them.

Was rude to me whilst I was trying to set up my move. After having to repeat my pick up and drop…read moreoff address multiple times over Yelp and text I mentioned to him how I did not appreciate having to repeat myself - I was told that i was being disrespectful and to use someone else. I am glad i will be after reading multiple reviews about things being damaged beyond repair - don't waste your money here. they may be the most cost efficient but there is a reason for this.

I used Morgan shipping last month to ship my personal items from my second apartment in Oxford, UK…read moreto my New York apartment. I called for an estimate and spoke with Jerry who was very helpful in explaining to me all the different options available and pricing for each of them. The price was reasonable, and this was a company paid move, so I opted to go with the full service package, which includes the packing, loading, shipping door-to-door, paperwork at customs, and delivery to my apartment in the city. I have to say that this was all relatively new to me, but it worked really well. MORGAN SHIPPING did a good job, and I am grateful. They gave me a lot of helpful information on how to pack some of my personal items and the crew arrived early and started packing my TV and big items. Then the big truck with the container arrived on my street in Oxford. We had to block the street to be able to get it as close as we did, so we left one guy to watch the traffic. The landlord was not happy with the big truck blocking the street, but these guys were mindful of not scuffing the walls while moving the big stuff, so he was happy with that. Mike, the head crew was the best. He was very patient with me and very efficient with the guys. They worked the entire time without taking a break. My friend was there to help. She enjoyed watching these guys packing so organized. Jerry from the office was checking to make sure everything was fine and that I was up-to-date with the required documentation for exports, etc. After they left, Jerry sent me an email with the arrival of approximately 30 days. When the container arrived in the US, Surina from the customs office was very nice and helpful in explaining the taxes and everything. She got the container delivered the following day with no problems. I have so much stuff that it did not fit into my small New York apartment so I asked them to store a few items for me. In the end, the overall shipping processes door-to-door was about 27 days. I was a little nervous with the process and the move. Moving companies do not carry a good reputation in general and there seems to always be negative experiences no matter whom you speak with. This, I can honestly say, is not one of those instances. I go back and forth between Oxford and New York work constantly for work, and I'll continue to use Morgan Shipping when I need to move my belongings.

Had to ship my car across the country from NJ to TX. Customer service is great. Had all my…read morequestions answered thoroughly. I was quoted a fair price, and the transport was completed without any issues. Car arrived in exact condition that it left. Will use company again when moving back up next year!