When I drove up, I was greeted by a service employee who asked me to pull up. I asked how much an…read moreoil change was, and he told me that I'd have to talk to them at the desk. I asked again at the desk and was told it was going to be about $90. That was more than the Honda dealership charges, and I get a free car wash at the dealership. Christian was very helpful and offered to discount the service for me. My in cabin air filer was checked as was my engine air filter. I was told it was almost ready to be replaced but that it could wait. They did a check of all the fluids and when they were replacing caps, they would call it out to the other employees. There were three people working with me and truck at once. Once they were done, I was directed out of the bay. Without a discount, I would have the service done at the dealership next time.

We were greeted as soon as we pulled up and were each given a nice cold bottle of water. There…read morewere 2 vehicles being worked on, but they got us in quickly and efficiently. They offer a military discount, which is appreciated . Would highly recommend! Thank you so much!

Daniel isn't very friendly. Probably wouldn't hire employees with shit attitudes, especially when…read moreevery oil change is the same other than customer service. Very disrespectful but have had good visits in the past. Will take our cars to the dealership in the future instead. Would recommend going somewhere that values customers and their time more than grease pros. Not worth the m

My rod that held up my hood was missing after a visit there. Employees friendly and efficient…read more Grease and oil change

After reading reviews elsewhere, I decided to take my car here for an oil change. This is a local…read moreestablishment that has been around for years. I love how quick the service is but also how friendly the staff is. Everyone speaks and greet you immediately. You are guided to park appropriately and I love that the staff call out to each other what they are doing and what they are working on. The have the ability to make appointments for services that will take a while. I also like that they open until 6pm which is an hour later for those that work standard bankers hours. The are fairly priced and I don't feel pressured to purchase potentially unnecessary items and I love the ease of not having someone trying to upsell you. I feel like they are honest people and their judgments are fair.

Great customer service. Great attention to the details. Will definitely be back for any service…read morethey provide.

Absolute . Garbage work. Garbage customer service…read more If I could give a -10 I would. Do not recommend.

Had such a great experience the first time decided to drop by and ask if they could help with my…read moretire problem. Had driven down from Wisconsin where temps are cold and tire pressures were fine. Got to warmer temperatures and now I'm looking at over inflation and tire wear. Pulled in asked if they could help, got an immediate yes and pull over here. When I got close to the bay, the technician made the correction and said no charge. Granted the task wasn't rocket science, but the was a pain in the rear for me and I didn't want to mess around with it. This shop is GREAT. Customer friendly and common sense approach. Highly recommend without any reservations.

Very clean and fast service. Always checks fluid levels and resets next time for service. Very…read morefriendly and kind. love doing business with local folks. I would highly recommend.

First time driving in for a quick oil change. They were very friendly and completed the work…read morequickly. The price was comparable to the average price these days for an oil change. Thank you Wayne for your great work and for your patience in figuring out how to reset the oil change due monitoring.

Decent car wash. Without a doubt better than oasis. Oasis is fucking trash. They said that they…read morecan't make any promises for bugs on my bumper even though they were from the day before. 2 days later, I gave this place a shot. Not only did their wash get rid of the bugs. It actually cleaned my car. I'm quite impressed with this piece of shit looking car wash, it surprisingly does the trick.

The automatic car wash (24 hours) on the corner of Tharpe and High Rd is in a convenient location…read more The entrance is on Tharpe and the exit is on High. The car wash packages range in how many things you want, the basic car was is $5, with more things $6 and with all the bells and whistles for $8. The machine takes credit cards and cash but not "car wash tokens". My only small gripe was that the blow dryer didn't actually dry the car. Just pushed the water around.

The staff I encountered were very friendly and professional, which is why I'm giving two stars…read moreinstead of one. Unfortunately, the rating reflects my overall service experience. I had one procedure done and was quoted three different prices. After discussing this with the manager, we scheduled another service based on his guarantee that he would make things right. The service was supposed to take 4-5 hours, but my vehicle ended up being in the shop for almost two full days. Parts had to be ordered, yet I was never called when they arrived, even though I specifically requested updates. When I dropped my vehicle off at 8:30 AM for the second service, I again asked for a midday call so I could plan around pickup. No one called. I finally called at 3:00 PM and was told the wrong parts had been ordered and nothing had been done to my vehicle, leaving me without it for yet another day. I live quite a distance from the shop and requested updates multiple times, confirmed my number, and spoke directly with the manager, but I never received a single call. For simple oil changes they may be efficient, but for anything beyond that, don't expect communication and plan on being without your vehicle for at least a couple of days.

This has been my usual oil change location since I moved to Defuniak about 3 years ago. I've always…read morehad great customer service, a super smooth experience, just no issues all around. In October 2024, I went to a different oil change place (Take 5) in Niceville, as it was close to my work. They threw a fit about putting my skid plate back on, saying it would "take a really long time". I asked that they still put it back on and I was willing to wait. Fast forward to this evening, February 5, 2025, I went here to Express for an oil change. Everything was fine, Anntwon was friendly and a great help. Once they were done, the tech doing the oil change, Travis, came to let me know that 17 of the 26 clips holding on my skid plate were missing. I knew exactly what had happened, Take 5 took it upon themselves to put on the bare minimum and chuck the rest. Travis was kind enough to tell me exactly what to get from the auto parts store and told me to bring my vehicle back and they would put them back on for me. I SINCERELY appreciate his willingness to help clean up someone else's mess and to make sure I knew exactly what to ask for at the auto parts store. I will most DEFINITELY continue to come here and only here for my future services. The staff here are polite, professional, and most importantly I trust them. Shout out to Anntwon and Travis for taking care of my vehicle and me this evening. You guys are very much appreciated!

I tried out this place for my first time . There was only one car ahead of me and one in the bay…read more It did'nt take long to get into the bay. You stay in your car and they ask you your mileage. I asked if they add my oil change to Carfax as I bought this 2008 Ford F150xl with 230,000 miles on it. It has always been serviced at a does dealer. They said yes. They do try to push windshield wipers for $20 bucks and I did get a new air filter for $34- but it really needed it. Their oil changes start at $48.00 but I bought a higher mileage oil change for little over 80 dollars. Everyone there was nice. If waz kinda warm and one of the guys went in his office and brought me an ice cold bottled water. That was nice of him to do.

First time at this Take5 Oil change location. All three gentleman working on this day were…read morefriendly, helpful, and did not try to upsell too hard on me, only made what I consider good recommendations and let me decide without pushing too much. The three of them also work extremely well together as a team, to get me in and out in a timely manner. Will be back o when my next oil change is due.

I have gone to this location for 4 years and never had a problem... until the last time I went…read moreseveral months ago. They told me I had a gas leak by my rear tire and then showed me a video that looked nothing like my undercarriage. I know because I had mud all over my truck that day and the video they showed had a clean undercarriage of a compact car. He also said they couldn't fix it there, but his buddy had a garage down the street. That's a bit shady. Fast forward to last night. Since I wasn't impressed with their service I had my husband change my oil. The oil filter was cranked on so tight that it ended up breaking to come off and then drained more than half the new oil we put in it. It has cost us 3x the amount it would have cost us to change the oil. Needless to say, we are not returning.

Got there early one morning and saw a random guy sleeping in the lobby it made me uncomfortable…read moreOne day I got an oil change and a bigger guy was really rude and cussing as he instructed me into the store