Tonight, at around 9:30 PM, I accidentally set off my Night Shield Alarm while stepping outside to…read moregrab something from my garage. Within moments, Post Alarm's monitoring center called, and I had the pleasure of speaking with Julie. Julie was incredibly professional, understanding, and friendly. She remained calm, verified my password, made sure everything was okay, and handled the situation with excellent customer service from start to finish. I want to express my sincere gratitude and recognize Julie for doing such an outstanding job. Employees like her make a real difference and are a great reflection of the company. Awesome job, Post Alarm! Keep up the excellent work.

Post Alarm is very good at a few things: billing, raising their rates, and selling customers…read moreadditional products and services. Unfortunately, in my experience, they are considerably less effective at the thing that actually matters--properly handling an alarm activation. I have been a Post Alarm customer for many years, and I have repeatedly provided clear instructions about what should happen when an alarm is triggered. Yet when an actual activation occurs, those instructions do not seem to be followed in any consistent or logical way. They are also remarkably persistent about calling repeatedly in the middle of the night--even when they have specifically been instructed not to do so--sometimes apparently for no reason other than to "clear" something from their system. Getting call after call after call in the middle of the night without an actual emergency is not security; it is enormously disruptive. What has been most frustrating is the lack of accountability when these problems occur. There seems to be plenty of infrastructure devoted to billing, rate increases, and selling new services, but far less attention paid to making sure the monitoring service itself operates according to the customer's instructions. After many years as a customer, I find this extremely disappointing. A security company should inspire confidence when an alarm goes off. Instead, my experiences with actual alarm activations have too often been confusing, frustrating, and inconsistent with the instructions I have clearly provided.

Hired APS American Protection Security for a private event, and I will call them in a heart beat…read morefor the next one. Wally sent the best guys, dressed to the nines. We never throw parties..so didn't know what instructions to give them, but they handled it like champs. They managed the guest list, wristbands and crowd very professionally. If you're ever looking for security, don't just go with anyone, hire these guys!

My home was being fumigated, so I found American Protection Security. First of all, before any work…read morestarted, Wally (Wael) the Ops Mgr was the easiest person to work with. He immediately met our needs, and even made adjustments when the fumigation process changed. His communication skills were the best. Thank you for being so understanding. When we met with our guard, ~Anzar, we were delighted. He was super polite and met us with a big smile. He diligently posted photos of our home every hour to show us that all was well. I would definitely recommend this company for any and all security needs. They will give you a peace of mind. ps I loved the setup of a group on WhatsApp to stay in touch with everyone involved. Another peace of mind knowing I can get in touch any time, anywhere...

Thank you Josh for working with me on the pricing for our party. For those reading this review, we…read moreheld it at a 55 & up gated community so there could not be any uninvited party crasher. Duvall (the security)was great & early for his gig Which gave me time to give he the layout. I'll call you for the next party!!!

A few days before closing on our new home, we were alerted that there was a trespasser coming in…read morefor probably months while it was vacant. When they were finally locked out -- they vandalized one of our doors. My husband and I were beyond scared and upset, but knew we had to immediately assert ourselves as people living there now. We decided to hire a Ghost Security offer to patrol + stay inside with us at our home from 6pm-6am for the first few nights. Having the officer there gave us peace of mind and comfort in our new environment and was worth it to help get over the emotional hurdle. The owner Josh is extremely professional, communicative, and was also very empathetic to our issue. The hourly rate is competitive and appreciated the detailed reports sent after each shift. We would absolutely keep this company in mind for all onsite security needs. Thank you!

Updating my review below. Ryan came out again and got done what I needed. He's been to my condo…read morebuilding multiple times for various issues and Ryan is an absolute PRO. I now describe him as THE BEST. Yesterday, Sunday, Ray came out again to get our intercom working after Starry Internet once again caused our intercom system to cease. My first review below equally appliefor recent visit. My building had Starry internet installed but somehow our intercom system for some of the units got disconnected after the installation. Making an appointment with Ryan was fast and easy and he was punctual in his arrival at the scheduled appointment. He was super nice and was diligent in addressing the issue we had.

Ryan came out to troubleshoot an existing security camera system we have at the house we just…read morepurchased. He managed to get the cameras working and was able to put them online so we can have remote access to them in our app! Couldn't be happier with his professionalism, patience and budget friendly price!

So happy with the service! Supplied the mounts as I had no idea what was needed. So professional…read moreand fast. Worth every penny!

Cozbi and team have done multiple projects for me ranging from home theater and wireless…read moreaudio/visual in multiple rooms, to home security, to home server room/internet/wifi installation and upgrades, to the most recent project they did for me--beautiful landscape and outdoor lighting in both my front and back yards. Every job is a quality A+ job, his colleague Rich and the rest of the team are fun, courteous, professional, and get the job done. I would recommend them for any home related project along these lines, and more. There's no other team I would consider for these projects -- I look forward to having them back for the next poject. Quality Quality Quality.

United Patrol's service was like no other I've experienced! I usually have lots of large events…read morethat need security and wow! I wish I went with United Patrol way sooner!! You can tell how much their customers mean to them, constantly keeping you in the loop. It's something that I haven't experienced too much from other companies. I am not the type to leave reviews but they are definitely an underrated company! If you are looking for security that truly cares about you, go with United Patrol!! You won't be disappointed.

If you want a security service that truly cares about what they are doing then look no further. The…read moreconsultation to service was seamless and the end result is INCREDIBLE. I can rest assured that I am in good hands. Thank you United Patrol Security Services :) They take true pride in their services, and I could not be more grateful.

I called this company to ask some questions, the customer service lady was very very rude she even…read morecurse me out quote " WE ARE NOT THE COMPANY THAT IS DOING NONE OF THAT SHIT" she acted like a weirdo. this is really bad for the company to have such person answering the phone.

From the owner: Blackwater Public Safety is a premier security agency based in California, specializing in a wide…read morearray of security services with dedication to high-end security and protection for those in Los Angeles and Southern California looking for dependable security solutions.