Got it for my wife's birthday, she loved it. Said it was the best message she has had in the…read moreAshland area.

Today's massage at Revival Spa in Ashland VA is at the top of my life's experiences. I let Lindsey…read moreknow just how special the session was. The massage was amazing and Lindsey set the rhythm, style and calmness. The massage is very healing and being in rhythm is exceptional. There is no doubt that stress leaves the body and mind completely during the session. I highly recommend Revival Spa in Ashland VA for a relaxing and completely calm atmosphere. The vibe is always positive. Lindsey did a wonderful job. She is so very knowledgeable, caring and creative. I am grateful for Lindsey who has set an extremely high bar of professionalism.

Everything nice and clean and the people are too !!!prices not bad either nice music tooread more

From the owner: Ashland Massage. As Licensed massage professionals, my…read moreintention is to provide quality care, inspire others toward better health, and utilize my training and experience in therapeutic bodywork to put your mind and body at ease. Massage is becoming more popular as people now understand the benefits of a regular massage session to their health and well-being.

I made an appointment at 11 weeks pregnant, not realizing that it wasn't something I would be able…read moreto do. I show up to the spa and once I get inside she asks how far along I am and says I will not be able to get a massage. I ask her why no one called me because I had to drive 30 minutes to get there and she said she called but didn't leave a voicemail "because that doesn't work out for them". I left mad and asked for the owner to call and the owner proceeds to tell me how I should have googled at what week is was appropriate and she was sorry that I didn't like how her customer service manager responded. She was rude and condescending and refused to address the customer service issue I called about. She made the entire situation my problem because I shouldn't have made the appointment but didn't want to acknowledge the customer service and communication break down. The website should be updated to reflect what services and to whom they are offered, the staff should learn how to handle customers and the owner needs to take responsibility and accountability for customer service concerns. I've never had such a terrible customer service interaction let alone from an owner that refused to even listen and address my issue. I also looked at legitimate local spa websites and they clearly define who, when and how long pregnancy massages should be.

Making an appointment was easy with their app. Also made payment easy. Receptionist was friendly…read moreand helpful. My service, a facial waxing, was performed by Joanne who was fantastic! Listened and did a great job.

I had an awesome massage here this afternoon! The masseuse worked hard to get my knots out after I…read moretold her I'd been having some shoulder and neck pain, and kept checking to make sure she wasn't applying too much pressure. The 60 minute massage was $60, and I definitely got my money's worth. While it's a no frills spot, the spa is clean and comfortable, and everyone was masked up, which was reassuring! They played some calming music and noise wasn't an issue. While booking the appt was a little tricky over the phone, the ladies working here were so warm and welcoming. If you are looking for frills, go elsewhere, but if you are looking for an amazing massage without the bells and whistles (or hefty price tag), definitely pay Sunny Spa a visit.

I have been a client of Cindi for +3 years and she is wonderful. She is very attentive during her…read moremassages and she always takes time to focus on my problem areas. She is also willing to really dig in for deep tissue massage and push as hard as you want her to. Her massage room is always clean, quiet, and comfortable. I highly recommend her.

From the owner: Specializing in trigger point and deep tissue massage. read more

If you're looking for the best massage therapist in town, look no further! Polly has magic hands…read moreand an incredible vibe--pure relaxation from start to finish. Do yourself a favor and book now--you'll thank me later! ‍

Best therapeutic massage, hands down! I appreciate the attentiveness Polly demonstrates at every…read moresession. The help I have received through massage therapy with Polly has allowed me to work through years of pain and discomfort that traditional approaches could not handle. Bonus: I am able to use my FSA (ofcourse based on decisions between my personal healthcare team, which now includes Polly).

This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

My wife and I booked a couples spa day about a month and a half ago. This is important on why it…read morewas booked so far in advance. My wife and I were in Short Pump and decided we wanted to schedule our couples spa day so she called the Short Pump location. I was sitting beside her and they were on speaker phone while she scheduled. They kindly asked if "your husband" would be ok with a male massage therapist. This is a no for me and always will be. It's my personal preference and will never change. My wife said no and they told us it would be about a month before they could accommodate us. We showed up on our scheduled date after working extra late the day before because it takes us an hour to drive to this location and we know it would take up our whole day. After sitting in my sauna for 20 minutes I sat there waiting for 10 minutes for my therapist, who, to my surprise was a male. I explained I did not want a male therapist. He was polite and I thought was going to tell me to wait a few minutes while he figured this out. Instead he said "go ahead and get dressed and go to the front". So that's what I did expecting an employee or manager to come figure out what needed to be done. It's also important to know once he told me this I told him to tell my wife because I know she would have gotten up and left. He said to me "Oh, she's probably started her treatment". He did not walk me to the front or talk to me after in any way. The staff sat at the front desk whispering back and forth so much that I felt uncomfortable and decided to wait outside. 2.5 hours later I get a call saying it's time for my facial. I explained what happened and told them it was a terrible experience and they said sorry and I won't be charged. She also said she would have a manager contact me. Guess what, not contact has been made to me directly. However, my wife called and let them know just how bad and unprofessional this experience was. The manager, Kendall, agreed and said this is unacceptable and she was going to contact upper management to see what they could do. After Kendall failed to contact my wife as promised she called her. Now Kendall told my wife I lied, that never happened, there staff did nothing wrong and they could offer me 20% off if I come back in. Let me be clear on how I feel about Scents and Serenity. I would rather chew my own fingers off than step foot into that spa again. I will eat the money I wasted on this place rather than be treated so badly, called a liar and listen to the excuses the staff made to protect their mistakes. It was clear and I heard my wife directly state I wanted a female therapist and they agreed and scheduled a later date. Oh, let me also explain that my wife probably hadn't even started her session and had a female therapist. They easily could have corrected this by switching. We would have been completely fine with that. And time wasn't an issue. We started 10 minutes early to the excuse of "you wouldn't have gotten all your time" is irrelevant. Look, I'm sure people may love that place. Everything is good until it isn't and the way the manager handled this showed my their attitude towards all their clients behind closed doors and money is the only thing that matters to them.

Bought a Groupon for my spouse but called to see if I could schedule an appointment for me as well…read more The lady that answered was rude. " I can't look at the schedule because I'm on the phone with you... " "You can't come in with him anyway. We don't do same time appointments..." Oh, sorry I didn't know that. That's why I called. I hate I bought a Groupon for this place. Never again. Rude!!!! No customer service!

I purchased a voucher after carefully reading the fine print. Leslie had not said anything about…read moreinviting new clients only, but that didn't stop her from saying she would not honor the voucher unless I paid full price. After I got the voucher, I scheduled an appt. and it was confirmed. She cancelled the day before and I was instructed to reschedule. Nothing was open for another month, but I did reschedule. That was never confirmed, so I tried contacting her over 3 weeks with no response. Finally, on the 4th try, she responded to my text. After wasting all these weeks of my time,she informed me that I would have to pay full price since I had been there before. She refused to honor the voucher though it was her fault that she didn't say 'new clients only' in the small print. I told her I would call Groupon ( to get my money back) and she went ballistic. She actually threatened to turn me in to Groupon and said that they can bar me from using them again. The honest thing to do would have been to honor the voucher, since the situation resulted from her error. She then went on a rant about how I was a difficult person and I was trying to bully her into taking the voucher and if I contacted her again it was harrassment. There are too many good massage therapists out there to put up with this dishonesty and craziness.