Today's massage at Revival Spa in Ashland VA is at the top of my life's experiences. I let Lindsey…read moreknow just how special the session was. The massage was amazing and Lindsey set the rhythm, style and calmness. The massage is very healing and being in rhythm is exceptional. There is no doubt that stress leaves the body and mind completely during the session. I highly recommend Revival Spa in Ashland VA for a relaxing and completely calm atmosphere. The vibe is always positive. Lindsey did a wonderful job. She is so very knowledgeable, caring and creative. I am grateful for Lindsey who has set an extremely high bar of professionalism.

I had a great massage and wouldn't hesitate to return. After a small scheduling snafu, which was no…read moreone's fault, the manager and therapist went above and beyond to accommodate the situation. I appreciated their efforts... they provided great customer service! They even sent me on my way with a small token for my birthday, which was much appreciated. Highly recommend!

I made an appointment at 11 weeks pregnant, not realizing that it wasn't something I would be able…read moreto do. I show up to the spa and once I get inside she asks how far along I am and says I will not be able to get a massage. I ask her why no one called me because I had to drive 30 minutes to get there and she said she called but didn't leave a voicemail "because that doesn't work out for them". I left mad and asked for the owner to call and the owner proceeds to tell me how I should have googled at what week is was appropriate and she was sorry that I didn't like how her customer service manager responded. She was rude and condescending and refused to address the customer service issue I called about. She made the entire situation my problem because I shouldn't have made the appointment but didn't want to acknowledge the customer service and communication break down. The website should be updated to reflect what services and to whom they are offered, the staff should learn how to handle customers and the owner needs to take responsibility and accountability for customer service concerns. I've never had such a terrible customer service interaction let alone from an owner that refused to even listen and address my issue. I also looked at legitimate local spa websites and they clearly define who, when and how long pregnancy massages should be.

Making an appointment was easy with their app. Also made payment easy. Receptionist was friendly…read moreand helpful. My service, a facial waxing, was performed by Joanne who was fantastic! Listened and did a great job.

If you're looking for the best massage therapist in town, look no further! Polly has magic hands…read moreand an incredible vibe--pure relaxation from start to finish. Do yourself a favor and book now--you'll thank me later! ‍

Best therapeutic massage, hands down! I appreciate the attentiveness Polly demonstrates at every…read moresession. The help I have received through massage therapy with Polly has allowed me to work through years of pain and discomfort that traditional approaches could not handle. Bonus: I am able to use my FSA (ofcourse based on decisions between my personal healthcare team, which now includes Polly).

This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

I moved to Virginia 5 years ago and have been looking for a new massage place for a long time and…read moreFINALLY found Scents of Serenity. As a former massage therapist myself, I am pretty picky about my massages. Liz was absolutely fantastic. I booked a 60min massage with a 15min scalp massage add on, this massage was honestly one of the best massages I've ever had. I highly recommend this Spa and specifically, Liz.

I have been a client of Cindi for +3 years and she is wonderful. She is very attentive during her…read moremassages and she always takes time to focus on my problem areas. She is also willing to really dig in for deep tissue massage and push as hard as you want her to. Her massage room is always clean, quiet, and comfortable. I highly recommend her.

From the owner: Specializing in trigger point and deep tissue massage. read more

Bought a Groupon for my spouse but called to see if I could schedule an appointment for me as well…read more The lady that answered was rude. " I can't look at the schedule because I'm on the phone with you... " "You can't come in with him anyway. We don't do same time appointments..." Oh, sorry I didn't know that. That's why I called. I hate I bought a Groupon for this place. Never again. Rude!!!! No customer service!

I purchased a voucher after carefully reading the fine print. Leslie had not said anything about…read moreinviting new clients only, but that didn't stop her from saying she would not honor the voucher unless I paid full price. After I got the voucher, I scheduled an appt. and it was confirmed. She cancelled the day before and I was instructed to reschedule. Nothing was open for another month, but I did reschedule. That was never confirmed, so I tried contacting her over 3 weeks with no response. Finally, on the 4th try, she responded to my text. After wasting all these weeks of my time,she informed me that I would have to pay full price since I had been there before. She refused to honor the voucher though it was her fault that she didn't say 'new clients only' in the small print. I told her I would call Groupon ( to get my money back) and she went ballistic. She actually threatened to turn me in to Groupon and said that they can bar me from using them again. The honest thing to do would have been to honor the voucher, since the situation resulted from her error. She then went on a rant about how I was a difficult person and I was trying to bully her into taking the voucher and if I contacted her again it was harrassment. There are too many good massage therapists out there to put up with this dishonesty and craziness.