We were greeted by two ladies, who had a lot of energy. Lights were dim to give it that relaxed…read morefeel. We had both gotten the deep tissue massage. They guided us to the couples massage room, where there were two beds, a station for oil, towels, etc. we were instructed to be in our birth day suits. Once the massage started, I knew that it was going to be a painful massage. We paid for the deep tissue, so it was kind of too late. I did tell her to take it a bit easy. It felt good majority of the massage. But some areas, such as my back and thigh hurt. They provided us with a small bottle of water after their services. I felt a bit relieved after the massage, but the next day our bodies felt sore. I will still give them 5 stars because it was my choice of massage. It wasn't their fault. Spa was very clean

came in and was told to pay a higher price than what was on the paper. I brought it to their…read moreattention the women laughed and the said ok. I left a tip and she looked at me and said only 25 dollars for two hours. at this point I just want my money back. would not recommend!

This was my first time in visiting. It was magical! Eva was…read moremy technician and I booked for the 90 minute massage. She had me on a journey the whole time. Such detail and professionalism, not only did I feel comfortable, I felt special! I have used the big chain companies before and always felt clinical going in there absolutely not here. Eva put so much love into what she does. I will be coming here on a regular basis to maintain. The atmosphere is a vibe in itself and I'm so grateful I found this wonderful spa! Thank you so much Eva!

It has been quite a while since I've had a massage and visiting this spa for the first time did not…read moredisappoint! I was very impressed as a walk-in that they were able to quickly service me with a facial and a massage (foot and body). I feel amazing and will be coming back!

Brandi is amazing. I've had massages all over the world and she's truly top notch. Love her place…read moreand her. Always leave feeling great.

I had my first massage with Brandi yesterday and it was truly amazing. I've never experienced…read moreanything like it. She is beyond talented in what she does. The atmosphere was very warm, peaceful and inviting. I highly recommend Brandi and will be returning.

Everything is always great! We love coming for a couple massage! We come for a 90inute deep tissueread more

I was in the area for a meeting and had 2 hours to spare so I decided to come here- opted for the 1…read morehour deep tissue & 1 hour foot massage. Altho the massages were decent and my therapist does have "good hands" & was very gentle, maybe a little too gentle, there were many cons that made my experience unenjoyable. Nobody speaks any English- everything I said or asked, my therapist didn't understand, she just smiles & says "ok" and during the 2 hours in the room, she went in & out a lot. Not to mention, she shorted me about 10 mins- apparently, the time starts after you pay, not when the massage starts & they don't use a timer. Prices are on the higher side & there's a $3 fee if you're paying with a credit card. What's really annoying was the receptionist lady kept talking loudly on the phone nonstop, like can I relax & enjoy my massage in peace?! Def not coming back again :x

Great service, well performed and much needed. I will definitely be returning again...the price was…read moreawesome

My boyfriend and I decided to do this after finding a couples massage groupon but we never could've…read moreexpected how amazing this would be. We went in and they took us right away, and they were so incredibly kind. The woman who did my massage did not even ask my problem areas, somehow she just knew and she kept asking if it hurt (it did but in the most amazing way), but it was very clear she wanted me to feel relaxed and comfortable. This was my first massage so i was a bit surprised when my underwear was moved but i quickly understood why. She found tension areas i didn't even know i had. Never in my life have i ever felt so relaxed. My boyfriend and i left feeling so amazing, and we are already planning our next massage here.

Sunny does a great massage. I always leave with fewer knots and am able to move more freely. She is…read moreopen late which is great for working mothers.

I wouldn't recommend, it's literally 1 person working the entire time. So no couples massages, she…read morealternates between you two. Try XF MASSAGE instead. It's around the corner, similar price points and they honor they're callers No receptionist, if she's giving a massage no one is at the front While the massage may be good the overall operation is poorly managed. I called to make an appointment, she didn't ask my name or anything and told me to come in at 1pm I show up at 12:55 for my appointment she then had a walk in 2 mins before that paid and she want me to reschedule because she didn't know how to refund his money. She didn't know how to give him a refund. (Again poor operations NO REFUNDS) She then claimed I didn't confirm my appt. I had just called at 11:45 telling I was available from 12-2, she said come at 1, I show up a few minutes early and she booked a walk-in. Very unprofessional, she didn't honor my appointment because she already accepted the walk-in credit card info. This is my second time coming here and although I thought this was a great little location, she's running by a thread. No organization mostly walkins opposed to appointments but if she has someone already you can't walk-in. It's very confusing and a horrible business model. Highly disappointed as I needed a massage after my recent work out. I would recommend a scheduling system or 5 min grace period for reserved clients or something This was HORRIBLE SERVICE and she just kept apologizing as if she couldn't honor the appt she had given me. I will never return or recommend business here. I'm sure I can find another location thats a little more professional. Horrific

I booked online for my daughter who was staying in Richmond. She found it easy to get to. Shonda…read morewas her massage therapist and really took the time to find out what massage would be best. She had a great massage and would definitely recommend Carrytown Massage! Thank you so much!

Really enjoyed the massage done by Anthony. He was precise and efficient during the time spent with…read morehim. The cost was reasonable and the atmosphere was relaxed and comfortable. Would recommend.

Great massage and would definitely recommend. I have shoulder pain and the massage was perfect…read moreamount of pressure to relive the pain

My spouse and I went here for a couples massage. It was great. The massage therapists were really…read moregood and we felt so good afterwards. We will definitely be back.