Such a relaxing experience. Staff are wonderful. Private rooms, quiet, always ready when I arrive…read more Highly recommend.

This place is 40 minutes of Bliss! You arrive, are greeted by a pleasant person and your room is…read morealways ready. Go in and follow the simple steps take your timer into the sauna with you and 40 minutes of relaxing sweating takes place. Towels, wipes and a cold face cloth are provided along with other amenities that I have yet to use. There is a choice between a single or 2 person booth and it's always a zen moment for me to listen to music in my headphones while the outside world is shut out (this is a quiet place no loud noises.) I highly recommend this to anyone who is looking for a way to take a time out of their busy schedule and release stress and toxins out of their system.

A cool spot I found and visited Prism Spa on a rest day from the gym and had a really nice…read moreexperience. The young lady who welcomed me was very sweet and attentive and offered snacks and water and clearly explained the facility, their services, and my treatment, which made me feel comfortable right away. The spa has a great setup, especially the private sauna areas, which you get to yourself for about 40 minutes and can adjust to your preferred temperature an lights. I also appreciated the thoughtful touches like the affirmations and a fun sticky note with a kind message on the mirror. Overall, it was a calm and relaxing experience. I enjoyed having that time to myself and could definitely see myself coming back of course.

How can anyone NOT love this place? The experience was thorough as the staff explain the process…read morefrom start to finish. They communicate very well and make the experience as comfortable as possible. I tried the sound and sauna options with a friend for her birthday. She opted for the sound experience only. I took time to view the artwork and how the establishment was decorated after completingthe two services. Everything fit well and made the experience even better. I like how they support other small businesses and artists in the area. While checking out, we browsed the jewelry and accessories, and apparel, available for sale at the register. Lots to choose from. To my surprise, we received a goodie bag when heading out! They thought of everything. Worth getting a membership and revisiting multiple times.

I can not recommend this place enough! I was in town for a quick work trip and though they don't…read morenormally take "walk ins", Rochelle was incredibly hospitable and friendly. I had been fighting a little head cold and it was a dreary, cold, rainy Richmond day and I knew a good sauna was just what I needed! Red light sauna was a completely different from what I was used to at home with dry sauna. I found it incredibly healing! I woke up the next morning feeling COMPLETELY HEALED! I sweated out whatever I needed to and I am sure the red light was beyond healing! Can't recommend this place enough! Do yourself a favor and heal from the inside out with a good sweat!

Had an awesome morning at Purify! I'm hooked to contrast therapy, and this place did not…read moredisappoint. It was super clean, modern, and the staff was accommodating and helpful in answering all of my questions. They provide you with everything you need - towels, makeup wipes, towelettes, and even hair ties. My room came with an infrared sauna and cold plunge tub. The sauna had adjustable temperature and light settings. The sauna could go up to 150F and the tub was set at 45F. In my 60 minute appointment, I was able to do three sauna and three cold plunge sessions, so it was the perfect amount of time. I really love that I get the room to myself, so I could move freely between the sauna and tub. There is both a timer and digital clock, so you can time your sessions yourself. This place is perfect for all your detoxifying and restorative needs. I can't wait to come back!

The float pool was very relaxing!!! It's an hour long but didn't feel like it at all!!…read more I combined the float with a massage with Jeannie & it the whole process was so perfect!!! Definitely glad I chose to try it!! Will recommend!!

I really wanted to give a five star I promise! the staff is always nice and I like the fact I can…read morecome here to relax.

This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

My wife and I booked a couples spa day about a month and a half ago. This is important on why it…read morewas booked so far in advance. My wife and I were in Short Pump and decided we wanted to schedule our couples spa day so she called the Short Pump location. I was sitting beside her and they were on speaker phone while she scheduled. They kindly asked if "your husband" would be ok with a male massage therapist. This is a no for me and always will be. It's my personal preference and will never change. My wife said no and they told us it would be about a month before they could accommodate us. We showed up on our scheduled date after working extra late the day before because it takes us an hour to drive to this location and we know it would take up our whole day. After sitting in my sauna for 20 minutes I sat there waiting for 10 minutes for my therapist, who, to my surprise was a male. I explained I did not want a male therapist. He was polite and I thought was going to tell me to wait a few minutes while he figured this out. Instead he said "go ahead and get dressed and go to the front". So that's what I did expecting an employee or manager to come figure out what needed to be done. It's also important to know once he told me this I told him to tell my wife because I know she would have gotten up and left. He said to me "Oh, she's probably started her treatment". He did not walk me to the front or talk to me after in any way. The staff sat at the front desk whispering back and forth so much that I felt uncomfortable and decided to wait outside. 2.5 hours later I get a call saying it's time for my facial. I explained what happened and told them it was a terrible experience and they said sorry and I won't be charged. She also said she would have a manager contact me. Guess what, not contact has been made to me directly. However, my wife called and let them know just how bad and unprofessional this experience was. The manager, Kendall, agreed and said this is unacceptable and she was going to contact upper management to see what they could do. After Kendall failed to contact my wife as promised she called her. Now Kendall told my wife I lied, that never happened, there staff did nothing wrong and they could offer me 20% off if I come back in. Let me be clear on how I feel about Scents and Serenity. I would rather chew my own fingers off than step foot into that spa again. I will eat the money I wasted on this place rather than be treated so badly, called a liar and listen to the excuses the staff made to protect their mistakes. It was clear and I heard my wife directly state I wanted a female therapist and they agreed and scheduled a later date. Oh, let me also explain that my wife probably hadn't even started her session and had a female therapist. They easily could have corrected this by switching. We would have been completely fine with that. And time wasn't an issue. We started 10 minutes early to the excuse of "you wouldn't have gotten all your time" is irrelevant. Look, I'm sure people may love that place. Everything is good until it isn't and the way the manager handled this showed my their attitude towards all their clients behind closed doors and money is the only thing that matters to them.

Had a great massage from Liz today. She asked detailed questions at the beginning since it was my…read morefirst appointment with her and followed through during the massage with exactly what I needed. She used the type of pressure I wanted and has a really excellent technique overall. The hot stones and hot towels she used were just right. I felt great at the end of the massage and we had good follow up at the end of the appointment. Thank you Liz for making me feel more relaxed and making my day so much better.

I can't say enough good things about Indigo. The staff are very attentive and treat you like a VIP…read more I go to see Aaren for a lymphatic drainage + crown ceremony and it's, quite literally, the most PERFECT combo to leave you feeling zen. She is the BEST!!! I recommend this place hands down!

We contracted Harvest to implement an intricate wine storage display for Wolfgang Puck's new CUT…read morerestaurant located within the Rosewood Hotel in Washington, DC. The design was complex and took and ample amount of planning to execute. Harvest brought a great deal of insight and experience to the table and made the process much easier than anticipated. From the mechanical requirements to the minute architectural details, Harvest had an answer to all of the heavy hitting questions presented during the installation. This particular detail holds a spotlight to the overall aesthetic of the newly implemented restaurant thanks to the efforts provided by Harvest. As an active GC performing work in the DMV area, we highly recommend Harvest for any wine cellar needs and look forward to working with them when the next opportunity is presented.

From the owner: Harvest Custom Wine Cellars and Saunas is the premier business for luxury cellars and saunas. Our…read morefriendly expert team is available to design and build custom wine cellars and home saunas. We specialize in custom wine racking, wine cellar refrigeration, wine cellar design, and wine cellar construction for Maryland and the surrounding areas. We also specialize in designing and installing stunning custom sauna units. We provide heater installation services for residential saunas.

My experience was extremely disappointing. I reserved an appointment online with a specific massage…read moretherapist. I arrived 10 minutes late, and upon arrival was told that the therapist I had booked was not working that day. They offered me a different therapist, but I was informed that this therapist had another appointment scheduled, meaning my session would be cut short. Because of this, I declined the massage and requested a refund. Both the massage therapist and the front desk staff agreed that I would be refunded, so I left without receiving any service. After waiting two weeks with no refund, I called to follow up and was told they would not issue one. In the end, I was charged despite receiving no service at all. This was very frustrating and unprofessional. I would not recommend this place.

My husband and I had scheduled massages and unfortunately had to reschedule due to military…read moreobligations and the guy on the phone with him went off on him and said rescheduling is still cancelling then continued to charge us 50% which was $100. This is in their policy but the male employee on the phone was not compassion to this situation what so ever when we were trying to reschedule and not cancel our appointment completely. Regardless of policy, does not give the staff entitlement to be rude... we will never book here again. Don't expect them to be compassionate to any military situation or unexpected life events. Rescheduling is the same as canceling in their eyes. Do yourself a favor and find some where else. Would give 0 stars if I could.

Z the goat!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Super helpful getting me started!!!!!!!!read more

Quality of service makes a business. The gym is OK,…read morefacilities are fine. The front desk service is good, however, the personal trainers are to busy in the phone texting to answer any questions and seemed annoyed if interrupted for enquires. Also they advertise a seven day free trial and filing out the form at home or going to the gym with from the desk person could not get it to generate a pass.

Thank you for dropping the ridiculous Covid protocols you had in place and letting the community…read moreget back to exercise, fitness and improving mental health! (They deleted my last review of their over the top and poorly thought through Covid protocols.) The pool is well maintained and the staff is friendly. It can be busy during peak hours but they do a great job advertising when the pool will be busy or closed for swim meets or events. I think the price is also very reasonable.

I was told that my punch card would be honored because of Covid-19 it would be extended. I called…read moreto find this out as there was no communication. Nothing in writing. No calls...No emails...No texts...Not even a letter mailed through snail mail. I finally go to honor this verbal agreement STILL in my mask because I'm still nervous but got to get back to normal, and I'm told the extension was through December 2021 Really?!!! Why wasn't their any communication advising of this date. So I lost my money and they lost a customer and potential future customers.