The worst experience in my 40 something years of hair braiding......length was short and cut poorly…read morealso crispy.

So not only am I a regular now, but so is my daughter. We love this braid shop!! Based on our many…read morevisits, it's time for an updated review. Their prices have been consistent and so has the quality of their work. Just yesterday I dropped my daughter off at 5:30 a.m for box braids (back to school time) and she was ready at 11 a.m.! They started on her hair promptly and she of course loves it! Thanks Omoul and ladies for always providing great service! Came here for my first visit today. My appointment was at 6 a.m, however when I arrived my stylist was not available. She arrived a little before 6:30 I believe and immediately got started on my hair. She did an amazing job in under 6 hours! I love my kinky twist! The shop is very well maintained, nice atmosphere. The woman who I believe to be the owner was pleasant. I will mos def go back for my next protective style!

We were greeted by two ladies, who had a lot of energy. Lights were dim to give it that relaxed…read morefeel. We had both gotten the deep tissue massage. They guided us to the couples massage room, where there were two beds, a station for oil, towels, etc. we were instructed to be in our birth day suits. Once the massage started, I knew that it was going to be a painful massage. We paid for the deep tissue, so it was kind of too late. I did tell her to take it a bit easy. It felt good majority of the massage. But some areas, such as my back and thigh hurt. They provided us with a small bottle of water after their services. I felt a bit relieved after the massage, but the next day our bodies felt sore. I will still give them 5 stars because it was my choice of massage. It wasn't their fault. Spa was very clean

came in and was told to pay a higher price than what was on the paper. I brought it to their…read moreattention the women laughed and the said ok. I left a tip and she looked at me and said only 25 dollars for two hours. at this point I just want my money back. would not recommend!

I would love to leave a personal review, however, I purchased an Expecting Mom package as a gift…read morefor my daughter. Working with the front desk ladies was a pleasure. My daughter absolutely loved both experiences, the pre-natal massage and hydrating facial. She was so happy with services as well as the ambiance. I live out of state and she asked me "how did you find this place?!"

Beautiful spa, you would never know this amazing place was in an office complex but well worth…read morefinding. I have been twice and both times the massages have been perfect. Will be back again

After relocating, it was challenging to find a massage that works for me…read more I have booked three appointments with Taiwan Spa and now they have a permanent customer. It's important to note that I have only requested deep tissue massages. (We're talking about using feet, elbows, and forearms.) I'm sure you can request much lighter pressure and longer strokes too. But people that are looking for fascia release? Look no further!

This place, at some point in time, was a stellar spot to get professional massages. The first owner…read moreactually had people who knew what they were doing. My visits during this time always left me leaving with wobbly legs because the masseuse had hit all the right knots. Then that owner sold it, maybe around 2020, to non-Taiwanese people. Suddenly, it was the sort of staff you'd find on every street in Chinatown, NY. I asked for the same treatment as I did the first couple of times. Not only did she skip the hot stones and stepping, it felt like I never got a massage just hours later. Needless to say, I never went back. I know another reviewer mentioned how the staff is filled with people that travel in and live together while they are here. That is correct. These are the kind of Chinese people that take one lesson, if any, and say they are qualified to perform the job. Don't get me wrong, some are truly skilled in their chosen profession. This lady I had simply was not that. Aside from that, the staff was very kind towards me. If you are lucky enough to find a masseuse that can take care of your problems here, then call it a blessing. Their price range is actually decent. I simply didn't want to spend the money on a guessing game and chose a spot much closer to home where I'm guaranteed a knot-breaking session by a true professional.

What an incredible experience. I have had the good fortune to have lived internationally and have…read morehad massages all over the world as well as all over the states. Today my Bff and I had foot/leg massages at Royal and were treated Royally! What a find! It was really more than the foot massage we scheduled. Because the technicians are Chinese, they are trained to focus and follow the meridians in your body. They started with our toes and followed the pressure points / meridians throughout our bodies and released tension and pain in a way that resulted in a state of calm and release. I have been to China so feel it important to say that the technique is replicated right here at Royal Massage & Wellness. Thank you so much Ching! I am calling you for more this week.

I recently moved to Richmond & was immediately trying out places for massages. I loved my previous…read moremassage place & needed something accommodating for my chronic illnesses & with enough availability. I looooove Divine Spark!! Their prices have recently increased to $100+ for an hour session, but honestly, that's more than worth it. I have had nothing but wonderful experiences here & I'm so glad my chronic pain can be treated in my new city.

I booked a session here being TOTALLY UNAWARE they are the best rated massage in Richmond, and you…read moreknow what? I left thinking, "That's got to be the best massage I have ever had." I have severe, chronic pain. I got a massage somewhere else--that I won't name here--and my pain was so bad, I let the masseuse use a lot of pressure. I realized this was a mistake the very next day and they'd done some damage, but I could not use my arm--which is a bad situation to be in. A few days later, I got an appointment here with Tiffany. Tiffany was AWESOME. Along with a general massage and cupping, she used a method called scraping--this, my friends, did WONDERS for my arm. The beds are heated. The face-thingies are SOFT (I don't know why I can't find this everywhere). The only downsides? 1. There's no membership option!!! WHY. WHY WON'T YOU LET ME GIVE YOU MY MONEY MONTHLY?! 2. There's no rooms for couple's massages, and booking two separate massages at the same time for two different people using their online system is. . .not something it wants to let you do. My trick is to book one massage with another directly after it--both times I've done this, I've been called and asked if that was intentional. Once I explained, they had no problem arranging for me and my partner to both get massaged. 3. When you arrive, there's no receptionist, no front desk--there's chairs and magazines, so you KNOW it's the waiting area, but it can feel awkward waiting and being unsure if anyone knows you've arrived for an appointment. Fear not; It seems these folks are punctual and aware of when a client should be there, so they'll pop out of the room they massage in and get you--don't be weird like me and wander around, making the fact you have social anxiety super obvious, awkward, and everyone else's problem in addition to your own; Sit down and open a magazine and read about Reiki. I LOVE LOVE LOVE THIS PLACE. Richmond is flooded with just below average massage parlors/masseuses, which is why you're going to have a hard time ever getting the same, one, good masseuse at a location repeatedly; There's a LOT of turn over because, well. . .Not a lot of people are great at massage. If they are, odds are they'll begin working for a nicer place *cough*Divine Spark*cough* or relocate out of the area entirely. Since Divine Spark is the best, they're priced highly, so I see this place as a place to go when I'm in extreme pain or as a very special treat. Beware--this is a small location and company, so book well in advance if a specific date is important to you. I'm already ready for another appointment, but honestly, seriously, beware; Your next massage elsewhere will leave you disappointed after a trip to Divine Spark.

Loveee this place. I got a full body wax and my waxer was very professional and spoke to me the…read moreentire time and made me feel like we were best friends. Everything is very sanitary and up to code. A lot of people may change their minds because of the price but remember you are paying for professionalism and sanitation being stellar. Don't hesitate you won't regret it. I'm a forever customer

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. That just added insult to injury. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

Sophie did an amazing job, best massage I've found in the area. Deep tissue was amazing, felt brand…read morenew after.

nice massage, good price, got nice and deep and had some good hand flow movements during massageread more

Kelly really did her thing. Affordable, chill vibes, and I walked out feeling brand new. Way better…read morethan the other spots fr.

From the owner: If you're looking for a top notch massage, without any reservations or membership fees, this is the…read moreplace for you!