I always like to deal with local businesses. When time came to replace my kitchen floor, I…read morecontacted Granada Floors. Mona suggested waterproof flooring matching kitchen cabinets and counter tops. She came to the house to take measurements and I got a proposal next day. After 2 days of work my kitchen looks upscale. They also replaced my kitchen door. I will recommend Granada Floors to anybody.

We came here over a recent weekend and I had a photo of a Shaw flooring that I liked. The manager…read morewas nice enough to find a matching color but they didn't carry the Shaw brand. The manager said all the flooring was just as good but unfortunately this doesn't actually give us comparable facts (veneer thickness, overall thickness of flooring, etc.). My feeling is that the brands here are limited. I looked up a brand of flooring they recommended and it was a lower end brand probably made in China. That may be just fine but I am also weary about off-gassing. Where the product is made and where the materials come from does matter to me. I'm currently looking at online venders where products come from Sweden that actually end up being similarly priced with very little off-gassing and is sustainable. I found some good contractors off Angi online and will be overseeing the project myself. While the quote given to me was reasonable (9500) for the first floor of my home, I would feel more comfortable having more choices in the material that I walk on and breath in everyday.

Visited different flooring stores in Albany and El Cerrito before landing on USA Carpet and Vinyl…read moreto install engineered hardwood downstairs and carpet upstairs. Out of all the stores, they were the most reasonably priced and didn't come across as "sales-y." I worked mostly with Richard, who was very professional and communicative. He was always responsive, explained things well, and kept the process moving along, even when we needed to tear out old tile and level some of the floors. At the end of the day, we were really happy with the quality of the work and how it all turned out.

USA carpet was prompt, very fairly priced, and did a superb job on their repair. I hired them to…read morefix 3 closet thresholds and they completed the project inside a couple hours a couple days later. I would highly recommend them and plan on using them again in the future. Thanks guys!

I loooove my new Floor Store Richmond kerastan floors. What an enormous improvement. Excellent…read morecustomer service from experienced, expert David Shapiro and energetic, upbeat Amethist LA Rose. Quality, value and dependable.

The experience from start to finish was excellent. Andrew spent literally hours with me over the…read morecourse of about four visits, plus calls and email exchanges. I dislike about 95% of the carpet out there ... but don't have the option of putting in hard floors. My pickiness was no match for Andrew, however; he helped me find that needle in the haystack. He pulled out collections that fit my criteria, throwing them on the showroom floor and having me home in on the promising ones via process of elimination. When I showed him some varieties of carpet that I liked from a company outside of The Floor Store's network, he researched them to see if their products met his standards and if working with them would go smoothly (not so much). He got an in-network vendor to send larger samples so that I could really see what various styles would look like in my home. And he walked me through the contract process step by step, making sure I understood exactly what I was signing and paying for. Once that contract was signed, everything moved quickly. Andrew checked in during installation and even humored me at the final stage, allowing me to give him a virtual tour once the carpet was laid. I would certainly recommend him and The Floor Store to anyone looking to get new hard floors or carpet. It's probably not the cheapest option, but my anecdotal evidence tells me that the service can't be beat.

We contacted Floor Dimensions about 1 month ago as flooring installed several years ago in one of…read moreour offices was separating in several places (not installed by FD). We thought that maybe only the bad pieces could be replaced but that flooring is no longer being made. Connected with Bradley who was responsive and very helpful. We ordered samples and then decided what we wanted, Bradley made sure the item was in stock, Jeremy came out to measure and the install was yesterday. A 2 person team worked quickly and accurately. We had purchased a new glass chair mat and they assisted us in laying it as well. Very pleased with the results.

- Really great experience with wall-to-wall carpeting installation…read more - Prices were reasonable. - Great communication and coordination. - On-site crew was professional and efficient. - Overall, a wonderful experience. - Highly recommended!

17 years ago, the Benicia Floor Company installed our hardwood floors in the lower level of our new…read morehouse before we moved in, and did an absolute incredible job. Last week we had them install the same hardwood floor style on the top floor of our house, and once again did an incredible job. The workers laid out the floor, and adjusted the various planks to achieve a really nice and natural look. They were respectful, kept the job and area extremely clean, and were efficient. I'm a woodworker by hobby and a perfectionist, and looking through all 1300 square feet of the new floors, I can't find a single flaw in their work. Wayne and Ryan were extremely helpful with the process, and the Mom and Pop atmosphere of their family business brings a lot to the table.

Benicia Floor Company was a joy to work with. We had carpet and wood installed and extremely happy…read morewith both results. Wayne and Ryan are both very welcoming and professional upon entering the store. Communication was superb with the ordering process, arrival of our floor selection, and scheduling of installation. The company that Benicia Floor Co. contracted with (J&A Hardwood Flooring) to install our floor was amazing! Very professional, paid attention to every small detail during installation and a joy to work with. We would rate both Benicia Floor Company and J&A Hardwood Flooring a 5+ Star Rating.

our 60 unit condominium complex was in need of repacing our front lobby's multileveled carpeted…read moresteps. our hoa board contracted s&g carpet located in pleasant hill to handle from start to finish the appropriate selection of carpet to its final installation. as most often times in life when there are a number of multifaceted "steps" that come into play we are presented with a few minor "hiccups" during any process. but "sure as tooting": "lickety-split" ms. erlano readily remediated the incidental minor "hiccups", "bumbs in the road" in "three shakes of a lamb's tail". danika erlano and the s&g staff members were from start to finish professionally instrumental and an utter delight during our noted journey together all of which our homeowners assciation board of directors in addition to our 55 other unit owners are very grateful. sam bauman president ellis lake hoa

This review is for Bryan at S&G Carpet. Bryan is phenomenal at what he does and very knowledgeable…read more He worked with us under a tight deadline and even helped coordinate on his days off. He knows his flooring and we are lucky to have crossed paths while choosing to re do all the flooring in our home. Thank you Bryan! We would recommend his services and S&G to anyone looking for new flooring.

Wonderful customer service from a family owned business. High quality products with amazing…read moreinstallers. I highly recommend!

I put off replacing my kitchen and laundry room floors for many years. Recently I picked out a…read moreluxury vinyl plank flooring with the help of Tom Straus. The next week 2 installers came and now I am enjoying a beautiful new floor. I had some questions and was able to call and get answers immediately. Straus Carpets have excellent customer service and have highly skilled, caring, professional installers. They were very respectful of me and my property and wanted to make sure I was happy with the whole process. Straus Carpets made this project flow easily. I couldn't be happier with my new flooring and highly recommend Straus Carpets!

willie is a really friendly guy!!! we were pleased with…read morereception we got when we first entered the concord store! and we are quite pleased with the carpet we now have! the installation crew was fantastic, especially angel...all three of them were excellent.

The Floor Store in Concord exceeded my expectations. The entire process, from initial sale to…read moreinstallation, was smooth and well executed. Daniel D., my initial sales consultant, was fantastic at guiding me through the options, and Lorna Y. did a wonderful job coming to my home to take precise measurements. When it came time for the installation, Ruben H. and his crew were absolute pros. They were fast and efficient, and they even spotted specific areas that needed to be leveled before the floor could be successfully installed. While the installation process is always a bit messy, they communicated well and were always mindful that they were working in my home. Their craftsmanship and attention to detail were top-notch. The new floors look stunning and have totally transformed my home. I highly recommend The Floor Store and this team for their seamless, professional service!

Dawson was awesome !! Hubby and I were familiar with Oxi fresh and we needed the carpets cleaned in…read moretime for the holidays. We found the three bedroom cleaning special online. Scheduled everything online and they came to clean the carpets two weeks later. Service was excellent! Work was great and we were very impressed with everything! Also everything they use is green and non toxic for the environment! Got to always think of the environment! Highly recommended!!

Had an appointment for 11:00 am on Wednesday the 27 of August! No show no call, we had moved all…read morethe furniture out of 3 rooms so you can imagine how frustrating to have a company not even call or text you just a complete ghost. I made 3 calls to the main office, those folks called the local guy RP who was scheduled to clean our carpets. They could not reach him, gave me his direct number. I left several messages he did not respond. I know emergencies can happen, but a text or a call is a minimum expectation for your scheduled customers. I hope I'm leaving this review on the correct Oxi Fresh district. The name the main office gave me on who was scheduled to clean my carpets was RP.

What a great job! I was amazed at how clean everything was ... I would use them again for sureread more

Gustavo was wonderful. He came in, got right too it, worked fast and cleaned the carpet and pet…read morestains really well. And he was a nice fellow. A very satisfied customer.