Amazing! The nurse practitioner I saw was amazing made me feel so comfortable (Bricia Trevino) and…read moreput me at ease! I highly recommend!

Dr. Martin is great! He just recently wanted to reduce his practice size to provide excellent…read morepersonalized service to his patients and partnered with MDVIP. A dedicated Patient Concierge Medical Service. My appointments are scheduled and I am seen within 10 min of arriving! I receive excellent personalized service by Dr. Martin and his amazing staff! Thank you!

I would sincerely like to tell you that I recommend this Doctor, but I can't. Through the few times…read morewe've been to him, we've had some truly bad experiences. Not only did I have difficulties regarding medical studies, the staff he employs has poor work ethic. This past month, I went to pick up a prescription. It was not a regular scheduled visit - it was a matter that should have only taken half an hour at most, since it wouldn't require waiting in line. We arrived at opening time to avoid any issues. However, my son (who is autistic) and I watched as patients that arrived after us were showed in while we were ignored. Every time I asked the receptionist about it, her attitude was unhelpful, and there was a clear lack of communication to Dr. Roncallo. My son started to get restless and frustrated. He cannot handle over stimulation and there was little I could do to calm him when we were waiting. At the end, after more than two hours of waiting, I approached the receptionist one last time to tell her to send the refill to me. It has still not been delivered to this day. The experience left a bad taste in my mouth. You could argue that it was only the staff that were involved in this incident, but I believe that leadership is reflected in the people you employ, and it was not agreeable in the least.

This clinic has terrible customer service , Alejandra and Nancy Gutierrez are rude and…read morecondescending. The air conditioner doesn't work, and the office is extremely hot. the facility is empty, and hot yet they don't make an attempt to get you out sooner to avoid leaving you inside the room for over an hour. You never get to see Dr, RuBen Roncallo you only get to see the practitioners . During our visit seeing the practitioner was fast waiting for step shots took an entire hour "they were preparing " the shots. This is not the longest wait, we have actually sat in a room for three hours with a sick baby.

I work with 6 doctors and when I went to this office I could not believe how Dr. Leyva talks to his…read moreassistant. I wonder if that's why they don't last maybe customer service is not a quality you need in order to work in a busy Dr's office. I have gone with my family member who is disabled and I always see a different assistant. I work as a patient acct specialist with my Dr's and I love it I would hate working in this type of environment. Good thing my family member has changed provider we will no longer be returning. I'm sorry for the assistants I truly am!!!

This is a clinic where mostly all the patients are seen for joint problems and the elevator doesn't…read morework down stairs. You must go up several stairs, making very difficult for people in wheel chairs, walkers and canes. When you approach the ladies down stairs opposite side on the reception depending on the mood they just shrug and say they don't know. If they are willing they call someone to help and take you around to the other side of the building where another elevator is. It would help everyone if this elevator could be fixed.

Fantastic professionalism and attentive high quality care found here!…read moreClean office, quick service, yet thorough. Best of the very best!

Awful wait time. Still waiting, actually. 2 hours, and counting…read more.. ... however, Dr. Wolfe was actually very pleasant and seemed knowledgeable. Maybe I just hit the clinic on a bad day? Will probably give them a 2nd go-round to see if their scheduling isn't a little more reasonable next time.