These Urgent Care facilities are great and springing up all over. But this is my favorite and…read morealways the first one I go to. I never have much of a wait here and the folks are terrific.

Brought my dad by here years ago and they provided top notch service to take care of his health…read more Wasn't feeling great myself the other day and had a very similar experience with top service and treatment.

If my kidneys weren't killing me I wouldn't be here. Most everyone is OK. Except they ask the same…read morequestions that would have been covered by the info my doctor sent. I don't know how many times I had to tell them I don't smoke or drink. At what point are you all just not paying attention or do you want me to lie? I shouldn't have to tell you all I don't drink or smoke 10+ times. Read the notes you all are supposedly writing down. I'm serious about fixing my health. I don't have money for more organs. So either you're not that serious or you're just playing games. Ironic thing is that they asked me about caffeine and how much I consume in a day. I lied to them and they haven't asked about it since. Also Dr. Christopher Olivares CAN'T STAY ON TOPIC. I came to you all to fix my kidneys! Not some random fertility thing! Dr. Christopher Olivares is turbo weird. Saying random things like "are we going to have problem?" when nothing happened. I'm not the one that hired a guy to move the patients seat and hide behind it in a black suit. You all did. And asking if I could hear outside the room after I moved away from the door, and wall, were people were constantly talking on the other side and they were louder than the nurse in the room asking me questions. At which she was weird too. She would just sit there and say nothing so I'd stare at the floor. Or when he asked if my main doctor was a endocrinologist he said "Cool!" about 10x times. Like...what? You're not an endocrinologist either so what does it matter? It's not even your field. And fu for mocking things I said back to me. When I went home they wouldn't approve the imaging center I lived near. So now I have to drive 2 ish hours to get something done that I could have done in my home town. They put it down as Stat and all the imaging centers seem to either not care or put it 3+ days out. Stop yelling. Just because one nurse who wants to speak with a thick accent while whispering in a loud waiting room doesn't mean I can't hear you in a regular room. She also had a habit of ignoring questions then going back what she said. Like she asked about some kind of shot and I asked her if I get the shot would I have to take the antibiotics the doctor sent to my pharmacy (that delayed them for some reason). I even showed her their app and where it said it was delayed. She then ignored it and asked if I was on antibiotics. She knowingly asked this again for the 10th+ time after explaining I had run out, didn't get a refill, showed her the app, and was asking about the shot. She rarely answered any questions and kept ignoring everything other thing I said. Also it took me a while to remember, but no my "son" didn't call. You all called me about the appointment and I said my Dad was hard of hearing since he was driving me there. You all are the weirdest and worst group I've ever experienced. If you didn't help so many people in the area I would have wished this place was closed down. There wasn't any reason for any of your bs. Also your patient portal is complete crap. It keeps crashing and refusing to let me download my medical information.

Care was beyond reproach. My experience there with office personnel was professional and kind.read more

I have taken my kids here for the past few years. The doctor and staff have been very helpful. The…read morefacility is clean and very organized. If you can get seen here, then I highly recommend it.

Pharmacy hours state they're closed 12-1pm. I went in at 1147(am) and was told by the pharmacist…read morethey were closed until 1pm. I was the only person there, she just didn't want to work. Closed down due to COVID, still not open May 18, 2020.

Dr. took the time to explain may symptoms very well and even explained how to look it up if I…read morewanted to get more information. this staff was very friendly, and I would recommend him very highly. Thank you

Dr. Gonzalez and his staff have always been very friendly. Waiting time for me has been normal…read morecompared to other doctors. I chose Dr. Gonzalez over other doctors because he takes both of my insurances (I saved hundreds of dollars with him). I have been going to his office to receive immunotherapy shots for about half a year now, and it's been a pleasant experience. Also, they have two locations, one on the Westside and another one on the Eastside, which is very convenient. I recommend his office.

Service is great once you get in. The doctor paid close attention to my medical history. The only…read moreproblem is the phone is never answered and some times it's hours before they get back to you.

Quest blood services used needle size that was larger than usual. I go stuck twice with a lot of…read moreblood and pain. Prior, usually painless. Very disappointed! Next time will suggest a smaller needle. Thanks

The office experience was great and the staff was very helpful. The only drawback was checking in…read moreonline took a while to get the authorization code so we filled in the paper forms.

This clinic blew me away with its charm, compassion and service. I was in town briefly for my…read moreGrandfathers funeral & I accompanied my Grandmother to an appointment she set up that same morning for exceptional pain (probably brought on by stress due to her husbands death) First, the clinic is very clean, they offer coffee & offer snack to the patients by taking a little snack cart around. These people are on a first name patients with their patients & not just the Doctors, the entire staff! Once we got in to her exam room, the Medical Assistant, Jesse was taking her vitals & I told him that my Grandfather passed away & if there was anything he could do to get us through the appointment fast, it would be greatly appreciated because his services were in just a few hours. This staff sprung in to action! Jeff Taylor, the Nurse Practitioner who she was assigned to came in to the exam room, looked straight in to her eyes and sincerely apologized for her loss. He addressed her pain and distress in a professional and compassionate manor & we were on our way in no time. On the way out, she was hugged and greeted by this wonderful staff. I live in Los Angeles and can't be with my Grandmother but I'm so grateful for this caring staff & feel relieved that they care for her so well. It eases my mind like you wouldn't believe. Thank you, I know she is in good hands with you!

There's nothing not to like about this practice. Everyone is kind, courteous and I've never had to…read morewait at appts. Nurse Practitioner, Julie Zuniga, is positively wonderful. I feel very grateful for being able to receive excellent primary care here.

The nurse practitioner Julie and the physician are extremely capable but their customer service…read moreservice person is extremely rude, impersonal and terse. So that's why the little above average rating. Otherwise its gets a 5 star rating in my book. So I get put on hold to ignore me and when she gets back to me doesn't remember who I am. I don't know if its personal or not liking the job. I think it's a combination of both. You get high quality care here, but if you don't mind impersonal treatment and rude and unfriendly people (person) at the front desk Then this is the place for you!! Good luck!

The whole staff here is great! I have had to come here a few times with my sick kiddo, the care…read morehere has always been wonderful. They are fast and efficient! I would recommend this clinic 100%

I've been coming here since I was a kid, and now that I have my own family, I bring them here too!…read more(Just because it's cheaper at other places doesn't mean it's better.) I've had some frustrating experiences with urgent care centers that don't seem to care about your well-being beyond the money you pay them at the front desk as well as attitude from the front desk... I had issues with the pharmacy today, and they called them THREE times just to make sure everything was sent over correctly. Ultimately, it was on the pharmacy's end, but as soon as I mentioned my issues, they took immediate action. Front desk is always courteous in person and otp. I would HIGHLY recommend!