The food is four stars. The service is three stars. My rating is 3.5 stars. I'm rounding down. A few months ago, I came to this fairly new plaza for wings at The Wing Spot. I noticed Sunset Grill next door. I made a mental note of it and had a late lunch there on Saturday. I parked steps away from the place. There is plenty of parking. I walked in. I saw the sign to seat yourself. I did just that. My first impression was the service. I sat there for five minutes without getting a menu. One server came over and said hi, asked how I was, and then walked away. I still didn't have a menu. Forget about asking for cutlery. I walked in at around 2 pm. There were roughly five tables with folks dining. I wouldn't consider it to be overly hectic. There was a woman sweeping the floors the whole time while I waited for a menu. Interesting. Another server came over and asked what I'd like to drink. Since I visit Sunset Grill fairly regularly, I went with a Diet Coke. When my Diet Coke and glass with ice came, I got a menu. It seemed a bit backwards. Anyway, I was pleased to finally get a menu and decide what I wanted to have. I ordered my usual, which is three slices of French toast, with a side order of corned beef hash. I got brown toast. My meal took no time to make. I was hungry and happy to have food in front of me. The food quality is consistent with Sunset Grill. This place makes French toast so well that you get extra fried egg that is hanging off each slice. I love the extra snack! The corned beef hash had nice crispy parts. So flavourful! I was happy. I asked for the bill. Normally, you pay at the front counter. The server actually came over with a machine, as I used my credit card. It was a nice touch. I also got a lollypop. The women's washroom is a single stall. It was clean and you get a hook on the door. I am hoping that service can improve here. Otherwise, it's a good place to have a late lunch on the weekend. (165) read more

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Currently my favourite breakfast spot! My boyfriend and I come here every Monday after our morning workout at the Goodlife next door to start the week with a lovely breakfast date. Waitresses have always been very friendly, our coffee mugs are continuously filled with more hot coffee, and the food is delicious! Since it's usually our post-workout meal, we love that the menu has "Trainers Choice" symbols next to meals that are perfect for those who are looking for healthy, protein-packed meals! My favourites are the Vegan Southwest Breakfast Hash w/ Guacamole; the classic 3 eggs w/ bacon, light rye toast, and home fries; and the buttermilk pancakes! read more

Sunset Grill - Vegan Southwest Breakfast Hash and Pick 3 Eggs w/ Bacon (served with toast and home fries). - Breakfast & Brunch Near Me - Ajax, Ontario

This restaurant is probably the one I've liked least in my experience of Sunset Grill chains. On a Sunday the restaurant was busy but no line at the door around 11:00AM. We were seated and our orders were taken quickly. Then we spent 25 minutes watching orders slowly getting pushed out by the 'kitchen'. The kitchen staff is disorganized and uncoordinated. One portion of the plate would be completed while the other portion took a longer time to complete. This is what happened with our food. We ordered: French Connection - The French Toast was basically cold at this point and my butter wouldn't melt when spread across - The eggs were actually fluffy but ruined by the fact they were lukewarm - The potatoes were the only hot item on the plate and actually seasoned and cooked great The service was spotty - we literally could not find our waitress as we were trying to cancel our order when we hit the 25 minute mark and no food has appeared. Overall, the restaurant has great potential but they need some staff training. read more

Exactly what you'd expect from an all day breakfast joint. Service was good...food was good. It's a franchise so it does lack that charm of an independent or family run business but I'll go back for sure. read more

I always come here when I was pregnant with my little one, but now I'm busy taking care of her I couldn't get a chance. I always love the warm welcome whenever I get in and service is perfect from beginning up to the last. The food is good. Fairly reasonable for the price. Will def come back and take my baby here. read more

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I have yet to find one of those all day breakfast diners that has totally knocked me off my feet and felt excited about. I keep comparing the Canadian stops to the American diners and keep getting disappointed. Alas, I'm still on the lookout! Came here just before the brunch rush. I gotta say this location looks nicer than some of the ones I've visited in Scrabs. My coffee mug was always hot and filled and the service was wonderful. However...their new crab cakes benne did not live up to my expectations :( not much flavour. I am a crispy home fries kinda gal so when you serve me soft potatoes I'm not impressed. The pancakes are nice and fluffy and it tasted as good as the French toast. I wouldn't write this place off just yet though. I'll give it a go again and try another dish so to be continued! read more

I have never had a bad experience here. I come to this location quite often and have had great food and service every time. Food is always great and fresh, the 1 time they mixed up my order they gave me a gift certificate which was very generous. The service is always fast and pleasant. I guess my only complaint is that my girlfriend always seems to get more home fries than me every time we go. :P read more

Food is good. Service is average at best but they have a couple pretty bad service people. Eggs Sunset is good but the quantities aren't consistent. French toast should have powdered sugar on it and cooked better read more

One of the friendliest places I have been to! The people are great and food is always perfect. Close to my house is an added bonus.

Went in at 8 am, got seat right away, and ordered right away. Friendly service. Food was delicious and I was stuffed after eating. Definitely will go back. read more

Ever since the new owner took over this location has gone steadily downhill. The food that was always cooked perfectly before has needed to be sent back and is overall lacking. The new owner consistently walks around with a scowl on his face and appears less than well groomed. There is a young female waitress there with many colored braided weaves who is unpleasant in attitude and unprofessional at best. So sad to see what it has become since owners changed :( read more

Disclaimer: The review is strictly on the customer service and not the quality of the food (didn't get a chance to dine at the restaurant). Having been to many other Sunset Grill restaurants in Toronto, I was extremely disappointed with the Ajax location. My friend and i decided to drop by after working out at Goodlife around noon. When we got in the restaurant there were, 2 different parties waiting for a table. The restaurant was pretty much empty with the exception of 5 tables (a total of 15 guests max). We noticed that many of the empty tables had not been cleared. The wait staff walked by the waiting us, the waiting guests, several times and did not acknowledge our presence. While waiting, a couple came in and proceeded to seat themselves. In passing they told us that they were the owners. After hearing that, we were pretty sure we would be seated right away but instead the wait staff proceeded to clearing a table for the owners to sit. After waiting for another 5-10 minutes, it was evident that the wait staff had no intention of clearing the tables to seat us so we left, and so did the other waiting guests. Needless to say we will not be returning to this location. The staff at this location require a lot of customer service skills, perhaps from Sunset Grill headquarters. We ended up going to That 50's Diner in Pickering and it was friendly and delicious! read more

By far the best breakfast/brunch/lunch place!! Have been here several times (almost every weekend) for breakfast/brunch and have never been disappointed. The service is always great (minus one server who lacks professionalism), the serving sizes are very generous and the prices are very reasonable. We highly recommend this place for anyone searching for a great place and great food! read more

You would think an "All day breakfast" spot would be open longer. I ordered some omelettes ( western & cheese) The food was ok. I might as well make my own breakfast at home. It tastes better. read more

Sunset grill is just a basic breakfast diner. I have experience under cooked home fries and They don't except reservation. Sun set grill is quick and cheap breakfast but if your coming in a large group you might wait half an hour before you get a table. Their biggest table that seats 8 people is situated in the back in a crammed area. There are other tables that only seat 2 - 4 people. read more

I usually don't come here. Food ok. Homefries are from a package. Everything is just really greasy here. Service horrible. I won't be back.

I'm a very picky eater. But the breakfast was yum. The waffles r delicious. They serve the most delicious turkey bacon I've had. The staff r super friendly plus the service was fast. By far the best sunset grill I've had my breakfast at. read more

Good food, decent portions, lots of seating for everyone, very casual and easy going environment and great friendly staff was my experience in this place and I've been here twice! read more

A lot of small things end up for a poor experience. Came in Sunday at noon, well pass the rush. Table for 2. First thing I noticed was the wasp flying around our table and the amount of bread crumbs that were brushed up against the window. The server spilled my orange juice on the tray, so once it was on the table we had puddles of juice that she didn't wipe up throughout the entire meal. Eventually I checked to see if the cup was leaking...it got really messy. There are no napkins on the table, we used our straw wrappers to clean what we could. Also for $4 for juice, I would have liked a full glass. The food was sub-par at best. Scrabbled eggs so badly overcooked and very dry. You could get fresher scrambled eggs at a buffet. Over easy egg had a broke yolk that was cooked through completely and covered with potatoes, cook must have thought we wouldn't notice? Potatoes had pressure bruises and sprouts that were never removed before cooking, otherwise potatoes were dry and unseasoned. I don't know how to explain the corned beef hash, but there were white flakes that must have been potato of some sort, I don't know why it isn't mixed with their homefries, but you get the hash and a side of potatoes. Bacon was very fatty, not crispy and sitting in a puddle of grease on the plate. Sausage was typical grocery store brand and went untouched. 1 jam packet comes with your toast, which was actually just warm bread, not toasted and only partially buttered. The middle was soaked and the sides untouched. The juice and coffee were good. Server never did a quality check just asked if we were done. I was going to let her know of the problems and we desperately needed water but she just never came to us. We did get a good chuckle as a server asked the next table if they wanted hot sauce with their meal and for them to give an awkward response that french toast and hot sauce don't mix. Breakfast for 2 was $38 plus a tip. Far too expensive for poor diner food and bad service. We should have went to Symposium or Ajax's original Sunset Grill on Bayly. We live around the corner and this was a huge letdown! read more