Sunsational Pools

Became completely non-responsive right after I paid them for the initial consult (7-8 attempts…read moremulti-channel phone call, text, yelp). A simple "no" would have been nice that we dont want your business, freeing me up to pursue other vendors. Now we have lost the summer season.

I needed a 24round pool taken down. Aaron and his team did a great job. When I'm ready for a new…read morepool, I am definitely calling on them.

Aqua Squad

4.8

(16 reviews)

I messaged multiple different companies regarding a hot tub repair. Most companies didn't respond…read moreto my request or had a pricey fee just to come out. Aqua Squad had amazing customer service. They worked hard to find the issue and the repair was a very reasonable price.

Couldn't be happier. They responded quickly, repaired my pool pump motor in an hour, and the fee…read morecharged was very reasonable. Will definitely use again.

Liberty Pools

3.7

My pool was green and I couldn't get it right. Juan came out one time and overnight my pool changed…read morefrom green to blue. He also troubeshooted and fixed a pool light that 3 other pool guys could not. I recommend Juan 100%.

Stay far away from this company. Juan came out to close my pool after trying to get in touch with…read morehim for over two months. He informed me that there was not enough water in the pool but proceeded to put the cover on the pool. He required payment for his trip ( in full) and said he would come back. After 3 weeks of trying to contact him, he only responded when I called him front a different number. He lost me as a customer, not sure how he stays in business.

Rising Sun Pools

2.5

(92 reviews)

•$$$

Highly recommend! VERY personable and knowledgeable staff. Helpful at every step. I am a new to…read moreowning a pool so having so much help and cooperation is much appreciated. My go-to pool place!

Terrible and extremely expensive company. Unfortunately only one out there for above ground pools…read more Getting charged every single months over $400 for 20 minutes of work ? In addition to the opening and closing cost. No thank you. They claim their travel charge is $75. My bill says $125. I had a issue last year with a leak. They refused to come out and told me to go to their store and purchase a patch kit and hire a handy man. They came out for maintenance while I was at work. Water was low. They turned on the faucet and left. I got home at night and the water had been going for hours. My pool was almost overflowing. I called. I was told they would make a gesture on my next bill. A whooping $10 off ! They rip off people. Shame on them. Terrible and extremely expensive company. Unfortunately only one out there for above ground pools. Getting charged every single months over $400 for 20 minutes of work ? In addition to the opening and closing cost. No thank you. They claim their travel charge is $75. My bill says $125. I had a issue last year with a leak. They refused to come out and told me to go to their store and purchase a patch kit and hire a handy man. They came out for maintenance while I was at work. Water was low. They turned on the faucet and left. I got home at night and the water had been going for hours. My pool was almost overflowing. I called. I was told they would make a gesture on my next bill. A whooping $10 off ! They rip off people. Shame on them.

Nova Hot Tub Repair

(4 reviews)

We had a leak. At first the appointment was for several days out, but due to a cancellation the…read moretechnician could come out a couple of days after I called. He diagnosed and fixed it within half an hour. He explained what was the matter, and he was very professional and friendly. The price was very fair.

I called Friday afternoon because I had a slow leak in the plumbing of my hot tub. James, the…read moreowner, told me he could come over on Monday morning. He does have a diagnostic fee, which I felt was very fair. James showed up exactly on time to check out my tub. He found the leak and explained my options. I picked the least expensive option, and James fixed the leak within 15 minutes! I paid only the diagnostic/service call charge. Both the quality of service and the value I received were top notch. An added bonus is that James is very personable & easygoing. Highly recommended!

Bethesda Pools

This company was recommended to me from pool store in Jacksonville and we are overly pleased and…read moregrateful for the recommendation referring us to Bethesda Pools NC. Received a text message in the morning that they would be arriving and they arrived early which was even better. Seems like this company works seven days a week rain or shine because it was pouring & possibly 24/7! Super nice guy Steven came out hooked up our new pool pump our pool is now crystal clear! His wife who took our phone call told us he would be out in the next couple days and he sure was! The pool store told me it would probably be at least 6 to 8 weeks before they could get anybody out and referred me to Bethesda Pools NC very grateful and did a great job! Told me if there was any issues they would come right back to address it, but I haven't had any issues as it was completed yesterday on Mother's Day. Another thing I could not believe they were working even on a holiday but a Sunday! Being a seasonal company, I understand that and wish I had employees that would work on the weekends but what a great company what a great job and obviously a great family business! God has blessed them immensely they are blessed to be a blessing! Thank you, Steven. Thank you Bethesda Pools NC I will refer you always and hope to see you again!

From the owner: 20 years of experience with Pools and hot tub cleaning, service and repairs. read more

Pristine Pools

4.3

NEVER SHOWED UP! I called and arranged with Drake for him to stop by the next day to look at the…read morecontrol panel on my hot tub, but he never showed up. An hour after he was supposed to show up, I called and left a voicemail to ask if he was still stopping by at some point; I NEVER HEARD from him. Not that day. Not the next day. If you actually expect someone to SHOW UP, DO NOT CALL Pristine Pools!

We had the best experience possible with Mike at Pristine pools. After hearing about other local…read morecompanies that took months to complete jobs I was very worried we would get the same treatment but it was the absolute, complete opposite! Mike communicated every single task that was to be completed and followed through with everything. He went above and beyond and I could not be happier with the amount of service we received-- not to mention the pool turned out amazing!!! We could not be more excited for Summer! --Don't think its unaffordable there is a type of pool for every budget. Don't waste your time or money contact Pristine pools first!

River City Spa Services

Steve & Preston are excellent to work with. We live on Hyco lake and had a hard time finding anyone…read moreto come out here and service our hot tub. Steve was prompt to respond and get us on their schedule. He and Preston were very knowledgeable and friendly and quickly diagnosed and repaired our heating element with same day service and reasonable pricing. We were even able to order a replacement hot tub cover through them. They also offered regular water testing and treatment services. Highly recommend River City Spa.

Great service and great people... highly recommend. Covers central NC and southern Virginia.read more

Pool Scouts of Greater Triangle

3.2

(10 reviews)

I think they do reasonable work but their communication and scheduling is the worst. Technician was…read moresupposed to show up on Thursday. Called Thursday end of day and they said, "oh, we'll be by tomorrow because the guy didn't show up today." No text, no email, no call. Did they come on Friday? No. Finally came late Monday afternoon. I guess I should be grateful they came at all.

My pool pump panel completely failed, and a call to Pool Scouts on Monday brought a service tech…read moreout first thing Tuesday morning. A diagnostic, a quick repair, and a thorough test later, my pool is up any running in under an hour. I've been a customer for years, and they are always wonderful to work with, and a good value.

Aqua Operators

As a new pool owner, Sam Kamunya assisted me with pool maintenance operations. His experience…read moreoffers a wealth of knowledge, and he provides professional customer service.

From the owner: Our pool repair and renovation service department can restore the beauty to any swimming pool. We…read morespecialize in the replacement of pool coping, pool painting, pool resurfacing, pool re-plastering. Add years to the life of your pool!

DT Renovation

He is so nice and has great skills I have lots more projects…read moreto give him. His pricing is excellent , on time , listens to my concepts and works them as well as inject s New great ideas I over looked.

DT Renovation did a major upgrade of my spare bathroom and I could not be more pleased with the…read moreresults. I was looking for a combination of simple, modern clean lines combined with a little drama, with a blue and grey theme. From the beginning of the project, both Dmytro and Liu gave valuable input on some of my choices to help bring the vision I had for the bathroom to life. All of the team were incredibly courteous, prompt, and hard-working with major attention to detail and a true sense of pride in their work. A special shout out to Vitaly for doing the meticulous tile work and majority of painting/plumbing. During the project, we hit some small glitches that happen with every renovation, and Dmytro and Liu worked closely with me to navigate smoothly through all aspects of the project to get the desired outcome. I love my new bathroom! On top of everything, at the end of the project, there was an unexpected plumbing problem outside of the bathroom not at all related to the project that Dmytro fixed. That level of dedication to the customer went above and beyond and was reflective of the incredible service and care that this company provides. DT renovation is the real deal, they can expertly handle all aspects of a big project, such as intricate rewiring, plumbing, painting, etc. if you want a project done right with spectacular results, I highly recommend Dmytro and his team!

Your Concrete Man

I needed a concrete pad for a kiln shed. I got three quotes. He came in tied with another. He was…read moreclearly more knowledgeable. He handled the permits, gave me good ideas and stayed in touch. He gave me a Cadillac of concrete pads. His partner Nick and their team was on time, considerate and thorough. They all did a great job and cleaned up. Hire him. You really can't do better.

Your Concrete Man provided an excellent service when I needed my patio redone. They were quick to…read morerespond to my inquiry and did a fantastic job. Their prices were very reasonable.

Fair Trade Carpentry

Excellent master Carpentry skills of the highest quality and priced well in the trade and market…read more Their Carpentry work is excellent. The quoted Carpentry was designed well planned to specifications were accurate and the work was finished in the time promised. We are extremely pleased with the results. The carpenters demonstrated master-level skill and high-quality craftsmanship throughout the project. Their design consultation was precise, and the specifications were executed flawlessly. Furthermore, the final price was competitive, and the work was delivered within the promised timeframe. Absolutely excellent service. I would highly recommend. brian@fairtradecarpentrync.com

Sunsational Pools - poolservice - Updated August 2026

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3.2

(9 reviews)

From the moment we started researching pool companies, I kept detailed and copious amounts of…read moreinformation. We eagerly watched a neighbor's pool install earlier this year and was quite surprised at how smooth everything went. It turned out beautifully. After polling my neighborhood where there are several in-ground pools for referrals I went to visit a locally owned and operated company right here in Fuquay Varina. So glad we did! From the moment I stepped in their office, I was treated with utmost respect, no pressure or sales tactics, a welcoming environment, and a plethora of patience and information. We even had a few laughs. No stress! After the initial visit, I returned with my husband. Cannot tell you the countless hours we asked questions, looked at different pools, got quotes and much more. We just knew we were at the right place. No further need to investigate anyone else's offers. (Some of the other companies spoke harshly about their competition and that was a huge turn off) My husband and I continued to ask many questions over a few months. When we saw the final product at our neighbors house, we knew that was going to be an easy choice. From then on the process was made simple and seamless. We agreed to terms, we signed contracts, got final quotes, we fully understood the magnitude of this project and the start date. Fortunately due to a cancellation from another client availability moved up by two weeks and we were asked if we wanted to take it. Our project officially started April 1 and I am pleased to say not only did Cool Pools in Fuquay Varina stay on plan they stayed on budget. We considered many upgrades and chose carefully. (We recently left a review about the subcontractors that did our travertine through the pool company) Our completion date was last week on the pool. We have final inspection tomorrow. Without any hesitation, happy to report that Cool Pools delivered! The staff there acknowledged our every inquiry along the way. They stayed on schedule and delivered a superior, beautiful welcoming oasis. The day the pool was hoisted over our home and put into the ground was the only scare we had. Who wouldn't be scared of a pool going over their house via a giant crane? Cherie and Dit Barbeau along with their incredible staff, including Holly and Eutin held our hands through the process and always were available. Having a pool installed is a huge endeavor. So many day-to-day decisions had to be made and careful planning was needed for every meticulous detail. Happily our project came out above and beyond our expectations. We had to add additional fencing to keep our dog out of the pool, so we wouldn't worry about her jumping in, especially during winter when she goes out to potty. From the first rendering they provided to what the final project looks like is spot on. They are by far the clear choice if you are considering a pool. You are welcome to reach out to me with any questions you might have. I have learned a ton. Thereafter sales support is incredible. I stop in from time to time just to say hello. They made us feel like family, and that every decision was made like it was their own home project. There is not a number high enough to rate this company and how they do business. Happily we had a phenomenally wonderful experience. *************

These guys are a great family-owned company. We couldn't be happier with our pool. Because of…read moreCovid, we had to wait a bit to get the pool installed, but that was the case for all companies we called and Cool Pools clearly explain this from the beginning. We also had a good slope in our back and they shopped around and found us the best price for all the fill dirt needed. Even the extra we requested, that they brought in for us. They had the best price and service by far. Some of the other companies were pretty rude, to be honest, but Cool Pools answered all our questions and have come out to help us after the fact when we had new users mess-ups. Gene is a super great guy. Use them with confidence, you will have no regrets.

Cornerstone Pools

(5 reviews)

I HIGHLY recommend Cornerstone Pools for all your pool needs. John and his team go the extra mile…read moreto ensure that everything is fixed right the first time. I had a pump under warranty break and was referred by Pentair to Cornerstone Pools. That pump replacement job went really smooth, and I was super impressed with the level of customer service they provided. When I started having issues with my pool heater, I knew there was only one company to call...Cornerstone Pools. They worked with the manufacture to diagnose and resolve the issues quickly and followed up with me the ensure everything was running fine. Cornerstone Pools made a lifelong customer in me. You are making a mistake if you call anyone else for any of your Pool needs.

Amazing service and knowledge. I had a problem with my Pentair system and had 2 other pool…read morecompanies out to fix it. All under warranty. No one could fix it for 6 months. Then finally Pentair sent out Cornerstone, and done! Fixed. Fairly simple problem. John also configured everything that was wrong. I highly recommend these guys.

Capitol Pools

3.9

(7 reviews)

Lady at the desk extremely rude and ill mannered from the moment we walked in the door we won't be…read moregoing back, worst customer service I have ever received, we will find some place else to get our pool supplies from now on she also asked us to get our one year old to be quiet when he was playing by himself at the toy table. Now after looking at the reviews I am not the only one who has received this treatment, which was clearly apparent from the moment we walked the the door. Word of advice you should find some different help and your sales would probably go up.

Great customer service. Jessica is always very friendly and helpful! I definitely recommend using…read moreCapitol Pools.

CPC Pool Works

Amazing work! Ian is incredibly helpful, and his team was able to fix the damage on my pool that…read moreother companies couldn't. He was able to work within my limited budget and resolve the problem at a fraction of the cost others had quoted me. I'm so happy I reached out to CPC pool works. I wouldn't consider anyone else for pool repair.

Great experience with CPC Pool Works. We Love our finished pool. Very pleased with the whole…read moreprocess and they were very helpful and knowledgeable.

Anthony & Sylvan Pools

4.5

(4 reviews)

Update October 2025: I worked for many months with Anthony &…read moreSylvan to come to an amicable solution to the issues related to my pool and the response to those issues. In the end: 1. They found more issues upon closer inspection. Specifically more leaks. 2. They fixed all of the leaks. 3. They addressed the plumbing mistakes and fixed them. 4. They addressed any equipment issues that came up in the interim. In the end, they did stand behind all of the deficiencies, even though it took a long time to get them all fully resolved. My pool is now fully functional, and we love it. Had I gone with a 'fly by night' company to build our pool, I may have had quality issues as well. At least with A&S they stay in business over the long term and, ultimately, stand behind the work. While the initial quality was low on my particular project, I now have the fully functional pool I always wanted. I give them credit for standing behind their warranty.

The customer service is exceptional and the quality of the work surpassed our expectations. Our…read morebackyard looks and feels like a resort. Thank you Lee Beatrous and team for a wonderful experience. ~Stallings family

Cool It Just Pool It

4.1

(17 reviews)

Marquis is the best! My saltwater cell cracked and I just wanted to get rid of it, so I needed the…read moreplumbing fixed on the pool. The pool store I went to kept telling me they will call me to get me on the schedule and never called. I couldn't run my filter, so my pool turned dark green from waiting. I texted Marquis on a Friday evening and he came out that Monday and got it fixed for me.

I was in communication with Marquise about installing my pool heater for 2 months. 3 weeks before…read moreinstall we decided on Friday, April 18th. He no showed on Friday but promised Saturday morning. He never showed up Saturday and stopped answering texts. It is now Thursday and he hasn't offered an explanation. I've had to contact another company and they told me they deal with unhappy customers of Marquis' all the time. Accountability and punctuality are certainly not his strong suit. If he gives you a low price it's because he's cutting corners. He is well known for it by other companies in this area who have to fix his mess.

Aqua Squad

4.8

(16 reviews)

Couldn't be happier. They responded quickly, repaired my pool pump motor in an hour, and the fee…read morecharged was very reasonable. Will definitely use again.

Quality Pool & Spa Services

I called Quality Pool and Spa Services for help with our spa. The service was top notch - Mike,…read morethe company's owner, personally called me to discuss the problems my spa was having and was able to come to my house within the week. He arrived on time and was very courteous and professional - and it was clear he knew what he was doing and not just giving me the "run-around". He was able to diagnose the problems with the spa on the first visit, order parts, and came back within one week to install - now our spa works beautifully!! Mike even called later in the week to see how things were going and that we were satisfied with the service we received - I wish all repair services operated like that!

Liberty Pools

3.7

The Frinedly Neighbors

3.0