I called a few spa places around town looking for either a part or someone to come out and service…read moremy hot tub. Each time I spoke to other companies they sounded really annoyed that they had to answer the phone let alone possibly have to answer any potential customer questions. That's when I found Choice Pool & Spa's number and when a gentleman answered the phone from there I knew very quickly I had called the right place. Instead of immediately trying to sell me something, he walked me through what troubleshooting steps I had already taken, he offered his free advice all while reminding me a couple times to make sure I have the power turned off before I attempted any more tests. He knew what he was talking about and obviously cared about my safety. Ultimately I did need a tech to come out after I exhausted my efforts and you can bet I called Choice Pool back today and they had a tech to my house in less than an hour. Amazing.

We purchased our first Spa from Choice Pool and Spa. From the Purchase with Lou we were given names…read moreand phone numbers from contractors for a concrete pad, Electricians and landscapers. We are so pleased with the way our yard turned out along with this beautiful Hot Tub Spa! We had many questions as New owners of a Spa. Johnna Martin, Eileen Rocha, Rob Lawler were very knowledgeable, Professional, answered all our questions and suggestions on the upkeep of our Spa. We highly recommend Choice Pool and Spa for your Selection of Backyard Fun!! Thank you!

Became completely non-responsive right after I paid them for the initial consult (7-8 attempts…read moremulti-channel phone call, text, yelp). A simple "no" would have been nice that we dont want your business, freeing me up to pursue other vendors. Now we have lost the summer season.

I needed a 24round pool taken down. Aaron and his team did a great job. When I'm ready for a new…read morepool, I am definitely calling on them.

We used them for updating a pool and for service. For these purposes, they were average. They…read morewere horrible when it came to special requests (when something was broken) and we had to change to another company.

I have been using Scott at Aqua Haven for all of my pool inspections and repairs for years. He and…read morehis staff are knowledgeable, professional, and honest. I am confident that when I recommend Aqua Haven to clients and friends, they will have a fantastic experience.

I believe I was scammed- it was good- he talked all knowledgeable and said he would return with the…read morepart- whole legit invoice and all- paid $500 for parts and now I can't reach anyone and his number was disconnected ‍

Made appointment with them. Took time off from work and they never showed. Called him and he…read morereturned my call, was very rude and condescending telling me he was with a customer and I needed to stop blowing up his phone and need to be patient. Well I told him not to come.

We had a leak. At first the appointment was for several days out, but due to a cancellation the…read moretechnician could come out a couple of days after I called. He diagnosed and fixed it within half an hour. He explained what was the matter, and he was very professional and friendly. The price was very fair.

I called Friday afternoon because I had a slow leak in the plumbing of my hot tub. James, the…read moreowner, told me he could come over on Monday morning. He does have a diagnostic fee, which I felt was very fair. James showed up exactly on time to check out my tub. He found the leak and explained my options. I picked the least expensive option, and James fixed the leak within 15 minutes! I paid only the diagnostic/service call charge. Both the quality of service and the value I received were top notch. An added bonus is that James is very personable & easygoing. Highly recommended!

Love how people like to complain about service yet don't understand that the property management…read morecompany they use hasn't paid us in months. We can't service pools at a high level when we haven't been paid in over 5 months but yes act like it's Hammerhead that's the problem. How about pay your bills first and then see how the service is. Lucky the pool is still open and we haven't closed it due to lack of payment.

This company has horrible for at least a decade. I belong to a pool who continues to have them…read moreservice. This year is an all time low. Nothing is fixed when reported. The attendants are not trained and do not know how to fix, for example, a ph level that is high. The vacuum "intermittently works." I have seen cleaner public pools. Sparkling as a matter of fact and pools used by 100s of people a day. This pool has about 100 people a day. Ridiculous.

This company is great if you're looking for no hassle, straight to the point services. I especially…read morelove the digital service report that lets me see my pool after they come by.

From the owner: Make a splash this summer with our expert pool services! We're your one-stop shop for all your pool…read moreneeds. From regular maintenance and cleaning to repairs and renovations, our team of experienced professionals will keep your pool in tip-top shape. We use the latest technology and equipment to ensure that your pool stays crystal clear and safe for you and your family to enjoy. And with our affordable pricing and flexible scheduling, you can relax knowing that your pool is always in good hands. So don't wait any longer – contact us today to schedule your first service appointment and get ready to dive into a summer of fun! Raleigh, Wake Forest, Rolesville, & More!

Great service, very prompt and professional. I will definitely be contacting them again when needed.read more

Marquis is the best! My saltwater cell cracked and I just wanted to get rid of it, so I needed the…read moreplumbing fixed on the pool. The pool store I went to kept telling me they will call me to get me on the schedule and never called. I couldn't run my filter, so my pool turned dark green from waiting. I texted Marquis on a Friday evening and he came out that Monday and got it fixed for me.

I was in communication with Marquise about installing my pool heater for 2 months. 3 weeks before…read moreinstall we decided on Friday, April 18th. He no showed on Friday but promised Saturday morning. He never showed up Saturday and stopped answering texts. It is now Thursday and he hasn't offered an explanation. I've had to contact another company and they told me they deal with unhappy customers of Marquis' all the time. Accountability and punctuality are certainly not his strong suit. If he gives you a low price it's because he's cutting corners. He is well known for it by other companies in this area who have to fix his mess.