Marquis is the best! My saltwater cell cracked and I just wanted to get rid of it, so I needed the…read moreplumbing fixed on the pool. The pool store I went to kept telling me they will call me to get me on the schedule and never called. I couldn't run my filter, so my pool turned dark green from waiting. I texted Marquis on a Friday evening and he came out that Monday and got it fixed for me.

I was in communication with Marquise about installing my pool heater for 2 months. 3 weeks before…read moreinstall we decided on Friday, April 18th. He no showed on Friday but promised Saturday morning. He never showed up Saturday and stopped answering texts. It is now Thursday and he hasn't offered an explanation. I've had to contact another company and they told me they deal with unhappy customers of Marquis' all the time. Accountability and punctuality are certainly not his strong suit. If he gives you a low price it's because he's cutting corners. He is well known for it by other companies in this area who have to fix his mess.

I HIGHLY recommend Cornerstone Pools for all your pool needs. John and his team go the extra mile…read moreto ensure that everything is fixed right the first time. I had a pump under warranty break and was referred by Pentair to Cornerstone Pools. That pump replacement job went really smooth, and I was super impressed with the level of customer service they provided. When I started having issues with my pool heater, I knew there was only one company to call...Cornerstone Pools. They worked with the manufacture to diagnose and resolve the issues quickly and followed up with me the ensure everything was running fine. Cornerstone Pools made a lifelong customer in me. You are making a mistake if you call anyone else for any of your Pool needs.

Amazing service and knowledge. I had a problem with my Pentair system and had 2 other pool…read morecompanies out to fix it. All under warranty. No one could fix it for 6 months. Then finally Pentair sent out Cornerstone, and done! Fixed. Fairly simple problem. John also configured everything that was wrong. I highly recommend these guys.

Stay far away from this company. Juan came out to close my pool after trying to get in touch with…read morehim for over two months. He informed me that there was not enough water in the pool but proceeded to put the cover on the pool. He required payment for his trip ( in full) and said he would come back. After 3 weeks of trying to contact him, he only responded when I called him front a different number. He lost me as a customer, not sure how he stays in business.

Excellent! Reached out to Juan last week to check availability. I understand as a pool owner this…read morewas the absolute worst time for the heater to crap out. The anxiousness of missed pool opportunity and finding someone to fix it quickly. Juan had a week lead time which while not ideal was completely understood. He worked with the manufacturers tech support, and within an hour had my rig up and running. Extremely reasonably priced and seems to know what he's doing. I'd recommend!

This company is great if you're looking for no hassle, straight to the point services. I especially…read morelove the digital service report that lets me see my pool after they come by.

From the owner: Make a splash this summer with our expert pool services! We're your one-stop shop for all your pool…read moreneeds. From regular maintenance and cleaning to repairs and renovations, our team of experienced professionals will keep your pool in tip-top shape. We use the latest technology and equipment to ensure that your pool stays crystal clear and safe for you and your family to enjoy. And with our affordable pricing and flexible scheduling, you can relax knowing that your pool is always in good hands. So don't wait any longer – contact us today to schedule your first service appointment and get ready to dive into a summer of fun! Raleigh, Wake Forest, Rolesville, & More!

We were referred to this company and Miguel for some lighting issue in our pool. The owner was…read moreextremely responsive and assisted us in addressing the issue as well as procuring lights. He came back in a timely manner to install and correct the problem. Solid service and professionalism

From the owner: NC evolution pool ncevolutionpool@gmail.com…read moreTell (919)-291-2391 Name Miguel sanchez More 10 years of experience in swimming pools

Never open, displays hours for summer everywhere and no one is ever there. Do yourself a favor and…read morego to a real pool store like Leslie's. Cheaper and way more knowledgeable too.

Building and maintaining a pool with US-1 Pools will make the process not only bearable, but…read moresimple! From building with high-quality materials, to their expert staff and employees for more retail-related inquiries, US-1 Pools is your one-stop shop for any domestic aquatic needs! Let US-1 Pools guide you into a solution that is tailored for your own unique situation - they will not let you down!

My pool pump panel completely failed, and a call to Pool Scouts on Monday brought a service tech…read moreout first thing Tuesday morning. A diagnostic, a quick repair, and a thorough test later, my pool is up any running in under an hour. I've been a customer for years, and they are always wonderful to work with, and a good value.

I've found Pool Scouts to be a mixed bag. Most of the time the pool person comes and cleans and…read moregets the water right chemically and I never see them. Fortunately, I work from home so it's easy to keep an eye out for them if there are any issues I need to discuss. They did try to use chemicals I had on the shelf rather than charging me for their chemicals, but because the pool people rotated it was a mixed bag on if they did that or not. Unfortunately, there have been many times when the pool has been cleaned but the skimmer basket not emptied. Or the pool was cleaned and the filter backwashed so much that the pool really needed extra water but the pool person didn't tell me so the pump is pulling a lot of air through the skimmer. They did replace the pump at a reasonable price but the job required two trips because they didn't seal the pipe properly the first time and they had to redo it. Then after they left and I turned the pump back on the pipe connection came apart and water started gushing everywhere in the pump house. Fortunately, the team was still in the driveway and was able to get it fixed -- and it has stayed fixed. After everything was done, they had left a bit of a mess from cutting PVC which I had to clean up. I will say the company is pretty good at trying to fix their mistakes. Technicians were sent back out or I was given credit on the next bill. But, it has gotten wearying to have to follow up every time so I'll probably be looking for a different service for next year.

We have used Pool Specialists for years on our inground pool. The owner is a gruff egomaniac but…read moreseems like he knows the business so we stuck with them. This year he went off on a rant about a gas line near the pool filter, using expletives about the gas company and threatening us with big fees caused by the gas company piping for our new generator. When I complained to his office that I didn't like the time of his communication he simply sent me a text saying they were dropping us. This after 5-6 years as a customer and thousand of dollars in repairs and maintenance. He may be knowledgeable but his horrible attitude makes dealing with him a very unpleasant experience . I recommend you steer clear of him and his company. On a side note, Morgan in his office is a dream to work with. He needs to stay away from customers.

We hired Pool Specialists Inc. and signed a contract with them, on Feb 25th, 2020, for replacing…read moreour Pool Liner. We paid Craig Wooster, the owner, a sum of $3911.70 (80% of the total amount due) on Feb 26th, 2020 at the time of signing a contract. The balance ($690.30) was paid after the services were completed. In addition, we also paid a separate charge of $250 for the water tanker. They installed the Liner after few reminders and few false promises to show up, sometime in mid-April. Usually, the life of the Pool Liner is minimum 5 Years. Within 6 months of replacing the liner, following things went wrong: 1. The liner lock, which goes along the edge, came off 70%. 2. The Liner itself has started to slide down from the wall along the edges. 3. The bottom drainage caps, which were replaced as part of the replacement process, were installed or placed too high - because of which, our robotic pool cleaner gets stuck and therefore is not able to clean the pool. (Please keep in mind, the same robotic (around $800 with Tax) was being used with the old drainage system and had no issues whatsoever. Please see the picture of the cleaner below. In August, when we reached out to the Pool Specialists and explained them the problems/issues of the work they completed - A.B. (The Administrative Assistant) asked us to send the pictures of the affected area/or the area with issues. We sent the pictures via email on September 23, 2020. Since we did not get any response, we decided to call late September/early October. A.B. and T (owner's girlfriend) promised to send someone on Monday October 5th, BUT NO ONE SHOWED UP. When we followed back, A.B. said that she will put a note to send someone on Wednesday Morning, October 7th. But again, like always, they did not show up around the specified time. D., an employee of Pool Specialist came early evening. When we showed him the issues we had with the pool, he said that the owner (C W) has asked not to touch or do anything, HE JUST LEFT AFTER LOOKING AT THE ISSUES. The whole incident made us so frustrated and it felt like a big headache dealing with the people of this company. When we reached out to A. B. and T over the phone regarding what is going on, they did say that they will convey the information to the owner. Today, October 12th, 2020 I called multiple times and left the message again at both of their extensions (i.e. extension 0 and extension 3) in the morning, but still have not heard anything from them. Yes, THEY WILL ALWAYS SPEAK TO YOU NICELY, but WE DID NOT PAY TO SPEAK NICE - WE PAID TO DO THE WORK PROPERLY. I mean, yes, they will do the service - but definitely with delays and after you reach a BOILING POINT and will not guarantee/warranty the work. Now I leave it to you to decide, if you still would like to use their service.