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    Cool It Just Pool It

    4.3 (15 reviews)
    Open 7:00 am - 6:00 pm

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    Response time

    10 minutes

    Response rate

    10%

    Services - Cool It Just Pool It

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    7 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

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    Recommended Reviews - Cool It Just Pool It

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    When it first started falling
    Shanda C.

    Installed my pool and in less than 24 hours liner started falling, I contacted Marquis and after a month I'm still waiting for him to fix it, now I have to spend more money to fix it

    Skimmer is too low, water cannot be filled to capacity and barely covers the return

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    17 days ago

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    Marquis D.

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    22 days ago

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    7 months ago

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    1 year ago

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    Marquis D.

    Helpful 1
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    3 months ago

    Amazing guy to work with. Very detail and cares about his work. Went above what needed to be done, with additional information and work.

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    9 months ago

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    Marquis D.

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    1 year ago

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    6 months ago

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    Marquis D.

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    11 months ago

    Marquis was incredible. Quick response time, great result in reinstalling our vinyl liner

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    Marquis D.

    Thank you Mr Greg it was our pleasure !!!!

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    1 year ago

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    Marquis D.

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    2 years ago

    Awesome service! Highly recommend Cool It Just Pool It. Great service followed by great pricing!! Highly recommend!

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    Marquis D.

    Thank you so much Cece.

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    2 years ago

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    2 years ago

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    Marquis D.

    Thank you so very much it was pleasure working with y’all !!!

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    2 years ago

    Friendly communicative and easy to work with! Came to look at my pool when I needed a last minute cleaning and he showed up within the hour

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    Marquis D.

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    2 years ago

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    Marquis D.

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    Ask the Community - Cool It Just Pool It

    Review Highlights - Cool It Just Pool It

    within days, they worked with me to get a wall and liner and completed the replacement.

    Mentioned in 4 reviews

    Read more highlights

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    Carolina Poolscapes

    (2 reviews)

    Note: Carolina Poolscapes issued a response to our rating…read morewhich bears little resemblance to the facts. First, we did not use Yelp to select Carolina Poolscapes. Yelp contacted us after we terminated Carolina Poolscapes contract. Carolina Poolscapes acts like they were unaware we were dissatisfied. We communicated this to one of the partners on several occasions. We have emails, text messages, photos/videos, security camera footage, and feedback from other contractors who repaired and completed the work of Carolina Poolscapes that confirms the rating we gave. The evidence shows Carolina Poolscapes did extensive damage to our lawn, landscaping, and irrigation, failed to repair them properly, left construction and personal debris strewn about (some of which they never removed), and we later discovered the pool work they did do was unsatisfactory. Our new contractor identified 4 new significant pool plaster delamination spots that Carolina Poolscapes missed, cut out cracks they failed to address, and installed 22 staples to the pool shell. Carolina Poolscapes told us no staples were necessary. We sincerely wish Carolina Poolscapes could witness the firms who repaired their work and completed the project. If they could, Carolina Poolscapes would understand the importance of showing up on time, working a full day, exercising care, doing things correctly, worksite cleanliness, having the necessary serviceable equipment and tools, positive teamwork, listening skills, and not constantly badgering the client for more money and invoicing progress payments before the work is complete. As for the bluestone work, it was done by a subcontractor and now Carolina Poolscapes wants to take credit. Finally, the contractor's partners did not get along, creating friction on the work site, and contributing to unnecessary project delays. We asked for two small changes that added 1-2 days. Weather may have delayed work by 4-5 days, but that is due to the work stretching to nearly 12 weeks (for a "4 week" project). Unlike Carolina Poolscapes, the new contractors issued warranties for their work. As for hiring one of their subcontractors, Carolina Poolscapes repeatedly failed to repair the irrigation system. We considered hiring one of their part-time subcontractors with irrigation skills to do the repair, but Carolina Poolscapes complained, ..., thereby costing the subcontractor income. Further misrepresentations by Carolina Poolscapes on this website or further interference with our contractors under false pretenses (Why did one of the partners call one of our new contractors representing himself as the contractor on our project after we terminated Carolina Poolscapes' contract?) will be viewed negatively and do nothing to change the facts on the ground.

    Awesome customer service with even better designs! We love our new pool for all of our kiddos to…read moreenjoy for years to come

    Pool Scouts of Greater Triangle

    Pool Scouts of Greater Triangle

    (9 reviews)

    My pool pump panel completely failed, and a call to Pool Scouts on Monday brought a service tech…read moreout first thing Tuesday morning. A diagnostic, a quick repair, and a thorough test later, my pool is up any running in under an hour. I've been a customer for years, and they are always wonderful to work with, and a good value.

    I've found Pool Scouts to be a mixed bag. Most of the time the pool person comes and cleans and…read moregets the water right chemically and I never see them. Fortunately, I work from home so it's easy to keep an eye out for them if there are any issues I need to discuss. They did try to use chemicals I had on the shelf rather than charging me for their chemicals, but because the pool people rotated it was a mixed bag on if they did that or not. Unfortunately, there have been many times when the pool has been cleaned but the skimmer basket not emptied. Or the pool was cleaned and the filter backwashed so much that the pool really needed extra water but the pool person didn't tell me so the pump is pulling a lot of air through the skimmer. They did replace the pump at a reasonable price but the job required two trips because they didn't seal the pipe properly the first time and they had to redo it. Then after they left and I turned the pump back on the pipe connection came apart and water started gushing everywhere in the pump house. Fortunately, the team was still in the driveway and was able to get it fixed -- and it has stayed fixed. After everything was done, they had left a bit of a mess from cutting PVC which I had to clean up. I will say the company is pretty good at trying to fix their mistakes. Technicians were sent back out or I was given credit on the next bill. But, it has gotten wearying to have to follow up every time so I'll probably be looking for a different service for next year.

    Cool It Just Pool It - poolservice - Updated May 2026

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