Great service, he did an amazing job fixing our repairs and he communicated all the time with us. I…read morereally recommend him.

Working with Steve and Jean has been an absolute dream! The entire process has been easy to…read moreunderstand, and they've used their years of experience to prevent us from making design mistakes we'd eventually regret - which meant less income for them. Carolina Poolscapes provided me with the best value-to-cost quote, the highest-quality communication, and the friendliest customer service of any of the dozen or so pool companies I contacted in the Raleigh area. Every other company I spoke with was more interested in how much I'd be willing to pay for their services while acting like they were doing me a favor by even talking with me. If you want to be treated like a friend or family member, go with Carolina Poolscapes. Steve and Jean were the only ones who were actually invested in the outcome for myself, my wife, and our toddler. I know Yelp only goes up to five stars, but they deserve 10/10!

Note: Carolina Poolscapes issued a response to our rating…read morewhich bears little resemblance to the facts. First, we did not use Yelp to select Carolina Poolscapes. Yelp contacted us after we terminated Carolina Poolscapes contract. Carolina Poolscapes acts like they were unaware we were dissatisfied. We communicated this to one of the partners on several occasions. We have emails, text messages, photos/videos, security camera footage, and feedback from other contractors who repaired and completed the work of Carolina Poolscapes that confirms the rating we gave. The evidence shows Carolina Poolscapes did extensive damage to our lawn, landscaping, and irrigation, failed to repair them properly, left construction and personal debris strewn about (some of which they never removed), and we later discovered the pool work they did do was unsatisfactory. Our new contractor identified 4 new significant pool plaster delamination spots that Carolina Poolscapes missed, cut out cracks they failed to address, and installed 22 staples to the pool shell. Carolina Poolscapes told us no staples were necessary. We sincerely wish Carolina Poolscapes could witness the firms who repaired their work and completed the project. If they could, Carolina Poolscapes would understand the importance of showing up on time, working a full day, exercising care, doing things correctly, worksite cleanliness, having the necessary serviceable equipment and tools, positive teamwork, listening skills, and not constantly badgering the client for more money and invoicing progress payments before the work is complete. As for the bluestone work, it was done by a subcontractor and now Carolina Poolscapes wants to take credit. Finally, the contractor's partners did not get along, creating friction on the work site, and contributing to unnecessary project delays. We asked for two small changes that added 1-2 days. Weather may have delayed work by 4-5 days, but that is due to the work stretching to nearly 12 weeks (for a "4 week" project). Unlike Carolina Poolscapes, the new contractors issued warranties for their work. As for hiring one of their subcontractors, Carolina Poolscapes repeatedly failed to repair the irrigation system. We considered hiring one of their part-time subcontractors with irrigation skills to do the repair, but Carolina Poolscapes complained, ..., thereby costing the subcontractor income. Further misrepresentations by Carolina Poolscapes on this website or further interference with our contractors under false pretenses (Why did one of the partners call one of our new contractors representing himself as the contractor on our project after we terminated Carolina Poolscapes' contract?) will be viewed negatively and do nothing to change the facts on the ground.

I've used them for about a year now and I've had nothing but great experiences. From advice, to…read moregoing the extra mile to make sure they keep costs down where they can. I've appreciated all of their help maintaining my pool.

I've had nothing but great experiences with Triangle Pool & Spa. Bill Stuckey came out when I first…read moremoved in and walked me through some pool basics. At no point has he been salesy or pushy, quite the opposite: he even downsold me on how frequently we should be cleaning our pool (the previous company said we should clean weekly over the Winter, but Bill said it could be bi-weekly or even monthly if we did light cleaning in between weeks. And their cleaning prices are lower than others in the area, even though his team always does a great job. The best part, though, is that they are very responsive whenever I have questions or issues, and they're quick to come out and investigate, even fix things that are broken-- in some cases free of charge. I'm a big fan.

jay was great. arrived right on time quickly diagnosed our issue and corrected it, reasonable price…read morevery pleasant and professional,I would highly recommend

Great company. Fantastic experience working with them and reasonably priced. I would use them…read moreagain. They were able to help with my requested service and make additional suggestions to get a better value.

We are really pleased with the quality of service and attentiveness. Adam was knowledgeable and…read morehelpful. We will definitely call again the next time we need septic service. Thank you!

They sent me a contract that did not list in details of everything that was discussed to repair…read more when I asked to have the contract more specific they tried to charge me an extra $1,000... I asked for my deposit back & they agreed to refund me but now they won't answer my phone calls & I have not received my money. Very dishonest company.

We hired them them to repair soffit damage, patch roof, replace rotten kickboards on bay window,…read morerepair deck, pressure wash the house, and paint ceiling stained areas inside the house. This ordeal took all last summer and they didn't do half of what they said they would. Very unprofessional and flippant in communication. They simply replaced a couple of boards instead of reshaping the deck as agreed. They never painted inside at all. The pressure washing was flat robbery. Richard seems to farm it out to sons that don't know what he agreed to. Maybe I caught them in a rough patch during Covid but I will look elsewhere next time.

Mr. Johnson and his team were responsive and professional. I was highly pleased with the electrical…read morejob done. He is a detailed professional and very focused. Him and his teams ability to remain customer service oriented in the mist of several challenges at our home was appreciated immensely. I recommend him without hesitation!! Thanks Mr. Johnson from my friend and family.

Dustin was punctual, a great communicator and does quick and good work! Definitely recommend!read more

This company could follow up, reach out to me for my availability 2 weeks and I have not heard…read moreanything from them. I guess business is booming and they don't need anymore customers.

He was first sent to us through our home warranty company. He has become our go to for repairs. We…read morehave a long list and he's taking care of them with care. He cleans up when done, no mess left behind. Communicates with you and will return if necessary. Cost is very reasonable for the repairs we've had done. If he can't do it he will refer you to someone (the company) who can. We highly recommend this company.