Rescheduled on us about 3 times and then showed up more than an hour late when they finally did…read moremake the appointment. I asked if they could come back tomorrow because we had somewhere to be and was told no. Too busy and they are based out of Durham. They could come back when they were back in the area. Not sure when that would be. Really disappointing and unreliable. We're new pool owners and could have really used the help.

Always knowledgeable and great services from Charles and Leah. I had a question, I sent it over by…read moreemail, and within short time I received a reply from Charles. Thank you so much! -- Joe T.

My salt generator was not producing and I call Shaw Cross. He had helped me last year with my pump…read moreand I knew he was the guy to call. Shaw got right back to me, diagnosed the issue, ordered the part and installed it as soon as he could. Great job all around. I have found Shaw to be a real pro, extremely helpful and always ready to go another step further to help his customers. While I am a bit out of his usual service area, he took on our problem - will always contact Cross Pool and Spa when I need help.

When our pool guy moved out of the area, we reached out to this company via google recommendations…read more Unfortunately, issues started right away, Not only does he charge more than other quotes we got but he refused to take our account unless we kept the pool open year round. We still hired him because he was very confident he was worth the extra money!! Biggest mistake we made. He was rude and short tempered on numerous occasions but he did show up, and managed the salt level after replacing the unit . .so from a cleaning perspective he gets 3 stars instead of none or 1. Definitely not a good fit for us.

BARCENAS AND Sons did an amazing job on our pool patio. The crew was professional, efficient, and…read morethe finished work looks great. Really happy with how everything turned out and would definitely recommend them!

Barcenas and sons just finished a concrete deck around our pool and they did a fabulous job! Great…read morequality and good communication overall. I would definitely recommend them.

Locally owned business who takes great care of their customers and has loyal customers. I've been…read morepatronizing this business for over a decade. We have ordered a custom safety cover with installation requirements for the permanent anchors and never had an issue with the quality of their work. I have replaced the liner in my in ground pool through this company and they installed it and there happened to be a manufacturing flaw (not B&G's error). They did all of the negotiating with the manufacturer and performed the removal and reinstallation with the utmost professionalism addressing details that surfaced along the way to be sure that any structural maintenance was addressed while the liner was absent. These people make going to the store to get your regular supplies something to look forward to rather than just an extra chore. Every employee that I've had contact with is knowledgeable and able to explain the product lines and how and why your chemicals work (if you want to know.)

Terrible service. The staff doesn't seem to know anything about pool management nor do they seem to…read morehave any experience. Also, if you are desperate enough to go here, make sure you call to see if they are actually open as they don't honor their posted hours.

I've used them for about a year now and I've had nothing but great experiences. From advice, to…read moregoing the extra mile to make sure they keep costs down where they can. I've appreciated all of their help maintaining my pool.

I've had nothing but great experiences with Triangle Pool & Spa. Bill Stuckey came out when I first…read moremoved in and walked me through some pool basics. At no point has he been salesy or pushy, quite the opposite: he even downsold me on how frequently we should be cleaning our pool (the previous company said we should clean weekly over the Winter, but Bill said it could be bi-weekly or even monthly if we did light cleaning in between weeks. And their cleaning prices are lower than others in the area, even though his team always does a great job. The best part, though, is that they are very responsive whenever I have questions or issues, and they're quick to come out and investigate, even fix things that are broken-- in some cases free of charge. I'm a big fan.

I called Friday afternoon because I had a slow leak in the plumbing of my hot tub. James, the…read moreowner, told me he could come over on Monday morning. He does have a diagnostic fee, which I felt was very fair. James showed up exactly on time to check out my tub. He found the leak and explained my options. I picked the least expensive option, and James fixed the leak within 15 minutes! I paid only the diagnostic/service call charge. Both the quality of service and the value I received were top notch. An added bonus is that James is very personable & easygoing. Highly recommended!

We had a leak. At first the appointment was for several days out, but due to a cancellation the…read moretechnician could come out a couple of days after I called. He diagnosed and fixed it within half an hour. He explained what was the matter, and he was very professional and friendly. The price was very fair.

We used them for updating a pool and for service. For these purposes, they were average. They…read morewere horrible when it came to special requests (when something was broken) and we had to change to another company.

I have been using Scott at Aqua Haven for all of my pool inspections and repairs for years. He and…read morehis staff are knowledgeable, professional, and honest. I am confident that when I recommend Aqua Haven to clients and friends, they will have a fantastic experience.

Service has been abysmal. A request for service made March 24th for the week following April 9th…read morewas not honored until much later, preceded by multiple contacts with Jamal and Brandon who told me the service was on, and not on, and then on, and then unlocatable. The bill of $361 is also far more than the $275 estimate.

I have had Adam do pool projects like replacing our pool pump with a VFD style for better control…read moreand efficiency. Pricing was very fair and his communication and workmanship was great. I also had him rework our pool piping to simplify and get rid of air leaks. Did the trick. He also put our pool controller on wifi which was a great upgrade for me. Adam is a straight shooter. Would recommend North State and Adam for pool projects!