I messaged multiple different companies regarding a hot tub repair. Most companies didn't respond…read moreto my request or had a pricey fee just to come out. Aqua Squad had amazing customer service. They worked hard to find the issue and the repair was a very reasonable price.

Couldn't be happier. They responded quickly, repaired my pool pump motor in an hour, and the fee…read morecharged was very reasonable. Will definitely use again.

Great service and great people... highly recommend. Covers central NC and southern Virginia.read more

From the owner: We service all brands of hot tubs and swim spas. Additionally, we service baptistries and jetted…read morewhirlpool bath tubs. We also offer services to maintain the chemical balance in your hot tub or swim spa and draining, cleaning, refilling, and starting up your spa. We have a large service area from South Central Virginia all the way up to West Virginia and down into North Carolina.

Great service, very prompt and professional. I will definitely be contacting them again when needed.read more

We had a leak. At first the appointment was for several days out, but due to a cancellation the…read moretechnician could come out a couple of days after I called. He diagnosed and fixed it within half an hour. He explained what was the matter, and he was very professional and friendly. The price was very fair.

I called Friday afternoon because I had a slow leak in the plumbing of my hot tub. James, the…read moreowner, told me he could come over on Monday morning. He does have a diagnostic fee, which I felt was very fair. James showed up exactly on time to check out my tub. He found the leak and explained my options. I picked the least expensive option, and James fixed the leak within 15 minutes! I paid only the diagnostic/service call charge. Both the quality of service and the value I received were top notch. An added bonus is that James is very personable & easygoing. Highly recommended!

We resurfaced an existing pool and Matt took great care to make sure the pool surface properly…read morecured. He was dedicated to making sure the proper chemicals and action was taken so we will be able to enjoy the pool for many years to come. He was dependable and reliable and communicated well with me. I would highly recommend him and his services. A ten out of 10 on all fronts!

From the owner: Clear, Silky, Sanitary. If your pool is anything other than this, we can set you up for the best…read morebackyard experience ever! Free Site Visits in our service area. We specialize in unusual chemistry. If your water is green, brown, purple, or it’s a new startup, make sure you have the chemistry experts on call!

Became completely non-responsive right after I paid them for the initial consult (7-8 attempts…read moremulti-channel phone call, text, yelp). A simple "no" would have been nice that we dont want your business, freeing me up to pursue other vendors. Now we have lost the summer season.

I needed a 24round pool taken down. Aaron and his team did a great job. When I'm ready for a new…read morepool, I am definitely calling on them.

Called Aqu Pros for cleaning and repair of a ventless gas fireplace. Keith and Tevin showed up on…read moretime. Both were very professional, knowledgeable, and courteous. They did a great job and have us back and running. I'll be using Aqua Pros annually for all of our fireplace maintenance needs.

Guys are the greatest. Cannot say enough about them. The…read moregot me the parts I needed.

They reached out to me within 2 hrs after posting my request. Only one other company reached out…read more48 hrs later. We settled on a fix & price to remedy the problem and they showed up at our appointment time with a new filter & variable pump. New plumbing was installed. When done they went over how to use the new pump. Both were friendly and knowledgeable. I will be using them for my pool needs

Fast Response. Totally took care of our Hot Mess of a Pool! Great service! We now have a service…read moreagreement with them. Totally Happy!

My error, I didn't schedule our pool opening as early as I meant to. When I called they were able…read moreto work us in within 2 weeks during the busy season. They gave arrival window the day before. They called 10 mins away. Rep was knowledgeable and efficient. We already have closing and next opening scheduled.

My Sundance hotub had alarms and was under warranty. They…read moresent out a tech who was very knowledgeable and ordered the part. Another tech came out and found the circuit board was the problem. Both techs are great at their job and communication.

Marquis is the best! My saltwater cell cracked and I just wanted to get rid of it, so I needed the…read moreplumbing fixed on the pool. The pool store I went to kept telling me they will call me to get me on the schedule and never called. I couldn't run my filter, so my pool turned dark green from waiting. I texted Marquis on a Friday evening and he came out that Monday and got it fixed for me.

I was in communication with Marquise about installing my pool heater for 2 months. 3 weeks before…read moreinstall we decided on Friday, April 18th. He no showed on Friday but promised Saturday morning. He never showed up Saturday and stopped answering texts. It is now Thursday and he hasn't offered an explanation. I've had to contact another company and they told me they deal with unhappy customers of Marquis' all the time. Accountability and punctuality are certainly not his strong suit. If he gives you a low price it's because he's cutting corners. He is well known for it by other companies in this area who have to fix his mess.