Making the decision to move a loved one into memory care is one of the hardest decisions a family…read morecan make. From the moment my grandma moved into Oakmont of Carmichael, we knew she was exactly where she needed to be. Lindy, who oversees the facility, is truly exceptional. She is kind, compassionate, accommodating, and genuinely cares about both the residents and their families. During every interaction, she made us feel heard, supported, and valued. Her leadership is reflected in the culture of the entire community. What stood out most to me was the staff in Memory Care. Every single person went above and beyond for my grandma. They were attentive, patient, loving, and treated her with dignity and respect. It never felt like they were simply doing a job--it felt like they truly cared about her as a person. As a family member who spent a great deal of time at the facility, I had the opportunity to get to know many of the caregivers, staff members, residents, and families. The warmth and genuine kindness I witnessed every day was something special. My grandma loved living there. There were always thoughtful activities to bring joy to the residents, from fun events like Mocktail Mondays to musical guests and entertainment throughout the week. The staff work hard to create meaningful moments and a sense of community for everyone who lives there. As my grandma's health declined, the care and compassion shown to her never wavered. Knowing that she spent her final days surrounded by people who genuinely cared about her brings our family an incredible amount of comfort. We will never forget the kindness, patience, and love that was shown to her during that time. To everyone at Oakmont of Carmichael: thank you. Thank you for caring for my grandma, for treating her with dignity, for supporting our family, and for making a difficult chapter of life a little easier. You made a difference in her life and in ours. She loved it there, and we will always be grateful that she called Oakmont home.

Putting your loved one in a care facility is never easy but Oakmont Carmichael has been good for…read moreus. My mother in law has been in Oakmont Carmichael memory care for a year. The facility is frequently cleaned and they provide lots of activities. The staff is kind and the Executive Director is amazing. She really tries to meet family needs with empathy. The food is better than you would expect and I have lunch here regularly with my mother in law. The central courtyard and outside gardens are well kept and peaceful. My wife has made friends with others dealing with their parents in memory care and it has truly been a community.

My mom just completed her third stay at Eskaton The Village, and I was once again impressed with…read morethe care she received and am happy to award them a 5-star rating. This time was even more difficult because of COVID and the statewide restrictions in place, which prevented family from visiting their loved ones, but for good reasons and safety of the patients and staff. For this reason and more, I couldn't have imagined sending her anywhere but Eskaton The Village. The nurses, CNAs, staff, therapists (OT, PT, Speech), doctors, and Zina were absolutely spectacular and very attentive to my mom's care and my many phone calls. I truly appreciate how this facility sets itself apart from the vast majority - they care about their patients. It's clean, the food is good, and the care is top notch. Thank you Zina (office mgr), Tanny (office asst), Melody (Speech), Pernima (PT), Dr. Chai, the friendly Security staff, and so many others I should name!

We recently met with Glen Province, Residential Living Advisor at Eskaton Village Carmichael. Glen…read moregave us an outstanding personal tour of Eskaton's grounds, independent living floor plans, activities, dining experiences and health care center (skilled nursing, assisted living and memory care). Glen is a true professional and because of him, we gained a thorough understanding of what Eskaton offers. He patiently answered all of our questions and truly cared we received everything we needed to make an informed decision. To Glen's credit, he lives up to his title of "Residential Living Advisor". Glen is an enthusiastic Eskaton Ambassador and we truly appreciated his consultative approach. Every step of the way, he made sure all of our questions and needs were addressed. If you are considering a life plan community, Eskaton Village Carmichael and Glen Province are worthy of your consideration.

Splendor of Carmichael is a top-quality facility that I would recommend to anyone looking for the…read morebest level of care for their loved ones. My mother spent the last 2 1/2 years of her life under the care of SOC and their very competent staff. I could not be happier to have provided my mother with the level of attention and compassion they give to all their clients. I had previously had my mother in a larger facility with a very high patient to staff ratio and was very disappointed in the level of care she was receiving. Moving her to a board and care facility, which I had never heard of before, turned out to be one of the best decisions I ever made. My mother was always taken very well well care of as their low client to staff ratio provides for much more attention to detail and personalized care. The manager Maria Williams is a particularly gifted person with decades of experience. She kept a constant eye on my mother and communicated with me regularly and very openly about the progression of her disease. She also took time to make sure that I was informed and Ok person ally during this time. She not only takes care of your loved ones, she also take care of you. The owners Martha and Bruce were always incredibly helpful with logistics around moving and anything else that might come up. If I ever had an issue they were always there to help me solve the problem. If you've never considered a board and care facility before I would highly recommend reaching out to SOC. Their facilities are not only beautifully appointed they're well-maintained, they take care of almost every detail you will encounter.

My initial refiew left off with a bad check having been sent to my 85 year old Mother (bounced, non…read moresufficient funds). I further researched the law on this, and found that prior to taking the matter to Small Claims Court. I could register a claim under a section of the business and professions code which would trigger treble damages for failure to pay. I sent the required letter to the proprietor, and lo and behold a cashiers check was delivered to my Mom and it did not bounce when cashed. It took a lot of work to get this money back. You should just be aware if your loved one stays in a care facility with monthly rates and they pass away, you are entitled to a refund for the unused portion of the month that they were not there to be cared for.

It is hard to even put into words what Walnut House meant to our family over the last seven years…read more My father was not just a resident there, he was genuinely loved, known, cared for, and part of a community. The staff knew him so well that they could tell when something was off before anyone else could. They noticed changes in his mood, his energy, even when his oxygen levels seemed low or he just needed connection or support. More than once, they reached out to me simply because they knew my dad. That level of attentiveness and humanity cannot be taught. It comes from people who truly care. My dad participated in everything he possibly could; bingo, karaoke, bowling, crafts, physical therapy, social events and Walnut House gave him community, dignity, purpose, and joy during a stage of life that can otherwise feel very isolating for seniors. Honestly, he got more out of the daily encouragement and movement from the Walnut House activities and staff than he did from many outside services. Over the years, we also watched the facility continue to improve, renovate, and invest in the residents and environment, which we deeply appreciated. What meant the most to our family, though, was how much they loved my father through the very end of his life. After he passed, Walnut House helped host a memorial so that both staff and the friends he made there could say goodbye to him together. It was incredibly beautiful and something our family will never forget. Thank you to everyone at Walnut House for treating my father like family. We will carry that gratitude forever.

It's a never an easy decision to place your elderly parent into an assisted living facility, but…read moreWalnut House with its caring staff and administrator, Allison Lopez, made the transition an easy one. From the first moment I stepped inside Walnut House, I knew it was the perfect fit for my mom because like my mom, everyone there was warm and welcoming. There was nothing institutional or depressing about the place, but an environment with caregivers and guests who seemed to be genuinely happy to be there. My mom was only there a few days when she declared she had found her "forever home." Our family found communication with Walnut House to be excellent. At last, we could sleep peacefully knowing our mom would be safe at night. We expected that, but what we didn't expect was the incredible camaraderie, love, and peace that Walnut House provided during her stay--especially during her final days. Our family will be forever grateful.

With all my heart I recommend the Memory Care Staff!! My Mom…read morestayed there for a few months while we relocated her to Davis. Every Staff person we met in the memory care was Top Drawer. That's the highest praise I can give!! Thank you All!

Food 2/5... AL side is slightly better Atrium has very poor food and servings, can't even imagine…read moretheir memory care good quality. Service- some staffs nice and do their job from their passion. However, they are a bit dirty. The dinning areas, chairs, tables-sticky and dirty!! And sometimes you may need to remember someone with leaking diaper sat on and they don't ever wipe down those chairs!! Rooms have odors, guessing because the housekeepers don't really keep up? Not worth the $$$.$

I can't say enough about Golden Pond. With COVID, it is so difficult and scary for the elderly…read morepopulation but, Golden Pond has taken the right steps to keep their residents safe. My Mom has lived here for many years and they have communicated with me every step of the way. They offer a lot of activities and treat my Mom very well. She especially likes that she has her own 1 bedroom apartment vs. the studios that other places offered. Having her own space helps her feel just a little more independent which goes a long way. My Mom and I agree, she will be here for many years to come. Thank you Golden Pond.

Where to begin!!!!!..... if you are considering your family member move in here or family/ friend…read moreto find employment here; I strongly recommend you DO NOT: staff members coming to work intoxicated and high with their eyes glazed over. Staff coming to work late around 15 to 45 minutes late about everyday and leaving when and as they wish; no repercussions for it preferential treatment to the point it affecting job performance and team work. Managers cursing/ inappropriately yelling at staff. executive director expecting and demanding medtechs pass medicines and complete all treatments (insulin, eye drops, creams, bandages, etc) in a certain amout of time which results in med techs giving wrong medicines and documenting med errors. Staff does not have appropriate training and there is terrible communication skills. Managers do not encourage and do not support their team towards quality work or having proper resources to do thier job properly. the marketing and the executive director too busy riding in their tesla putting up a front and saving face, yet cannot be professionals and respectful to be a good example for staff or other managers; let alone focus on the issues at hand. Priorities right!!!!????Definitely Incompetent! Always short staffed, residents waiting over an hour just to use the bathroom. Residents falling a lot, which results in injuries where family has been suing this place for couple years now. Rumors about building being shut down/ sold out which is a concern for job security/ lay offs. The owner and executive director bluntly denying it, and lying to residents and familiesno wellness director (nurse) in the building. care givers sleeping instead of actually care giving. medtechs are overworked: expected to care give without extra compensation or support. kitchen staff expected to care give, again without any extra compensation or proper training. family members yelling and cursing at staff especially medtechs regarding concerns that managers should be handling. some care givers sitting around on their phones majority of the shift, not working properly or working as a team. Care director does not manage the department well, instead blames and puts more responsibility on other staff (kitchen and medtechs). the medication department is terribly functioning (if you could call it that) without a manager. Working in this community is highly toxic, mentally draining and physically unhealthy and demanding. if you're sick, managers don't care, they will demand you to still work and expect you to find coverage for yourself. doesn't matter how much notice you give for request time off, don't plan on any vacations, your requests will be denied without any reason or acknowledgement unless you are kissing up. This community doesn't acknowledge, doesn't respect good, honest hard working staff. If you're friends with the managers/ kiss up to one or all of them than you will be rewarded, Otherwise you're going to be very unhappy and miserable at this job; which barely pays what you're worth. DO NOT MOVE YOUR FAMILY MEMBER IN AND PLEASE DO NOT WORK HERE!!!!! Yahoo Mail: Search, Organize, Conquer

Great people they tend to your every need. All f Of the…read morestaff will try to help you. They even have road trips..at meals there is ample.food and very.delious

After ten stressful months and thousands of wasted dollars at another facility, we were asked by…read morefacility administration to move our mother out ASAP. We frantically began trying to find her a spot, but it was hard because of her somewhat unique care needs. When we toured Aegis, we were skeptical. Without exception, the recruiting/admissions staff roll out the red carpet no matter what facility you're considering. They engage with staff during your tour, hype up the longevity of their employees, brag about the extensive amenities provided, answer all of your emails and calls immediately. Unfortunately, as we discovered at Atria (review pending), that treatment can end abruptly once you sign the contract and write that first check. But not at Aegis. Here, that excellent sense of security and care you get during your first tour is something they obviously strive to maintain. And it shows! After a full month at Aegis, all I can say is that I'm more impressed every day with everything, from the grounds to the staff to the food to the activities. Even the admissions coordinator continues to assist us and answer every question we have. The staff is happy, even if you're not touring. Someone comes in to check on my mom no less frequently than once an hour whenever I'm there, usually twice. If it's not the pet therapy, medication management, snack cart, or other scheduled thing, it's someone popping in to ask mom if she'd like to go to dinner or an activity, or simply if she needs anything. It's clear Aegis takes pride in its facility. It's well-maintained and concerns are promptly addressed. If the person who'd normally take care of it is out, someone will be there to try to fill in. The difference is night and day from the last place. For example, at the prior facility, we were only able to arrange transportation successfully about three times. The remaining fifty or so times, they ignored us or gave excuses. At Aegis, I had a last minute request to get mom a ride to the dentist and their response was "Don't worry about it. We'll make it work!" The grounds are well-kept and the facility is clean. Plus there's an adorable fluffy white dog that lives there and lots of times is just cruising around greeting folks. Aegis feels more like a giant shared house than a hospital, like some other places do. Many residents leave their doors open. It feels safe and I feel good knowing my mom is in such capable hands. Finally, they make extraordinary efforts to get to know you and your whole family. Some staff actually take notes about conversations with residents and families in an effort to personalize every single experience. I don't know how, but Aegis seems to have perfected the art of residential care. I cannot thank them enough.

I cannot say enough about this facility. I myself work in healthcare, and having to place my…read moregrandfather was one of the hardest decisions my family has ever had to make. This was the only facility that accepted his insurance and would manage his diet well enough so that he could remain off of insulin. I was worried placing him so far from us (about 30 minutes away). Since being in their memory care his cognition had so significantly improved thanks to their structure, and continual social interaction. He just recently had to go to a different facility temporarily for physical therapy. My family noticed in just 3 short weeks at the other facility his mental decline was so significant. He's now back at summereset and in only one day back there he's already doing so much better again. I cannot thank their staff enough for the level of quality care he receives here.

Outstanding first impression!!! Very clean, spacious, all of the residents were so friendly! The…read moreConcierge was so kind and offered me coffee when i walked in and reassured that the person i was meeting with would be right with me. The Sales Director was so welcoming and knowledgeable. Love their hospitality!