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Sunrise of Carmichael

3.3 (12 reviews)
Open • Open 24 hours

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Maria P.

I decided to pay a visit to a friend of mine that has been in this facility. I was appalled to see some pictures of her legs and the condition that they are in prior to my visit. So I decided to go in person to see. The outside of this facility and the downstairs look very lovely but once going upstairs it's almost like it's a lockdown. You need someone to enter a code to let you in and out .Once in, we knocked on our friend's door and it's locked from the outside so she basically was locked in her room. One of the staff members opened her door for us .The whole second floor smelled like urine. We were able to visit with our friend but we had to keep the door open to visit with her per a staff member there who was not too friendly. The heat was on in her room on 70. The temperature in her room was 85. When it's a lovely summer day outside, there's no reason for a heater to be on. Unbelievable ! I don't think the staff is caring for this individual very well because of the condition of her lower extremities. Why isn't a physician called for her? What is preventing care for her? It's obviously the staff doesn't care. It almost looks like some sort of elder abuse.

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0
6
12

23 days ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

2 months ago

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Customer Experience Team

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Love this 1
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9 months ago

Helpful 3
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9 months ago

Care of patients, all of them! Not bathing, not changing clothes for five days! Neglect and abuse.

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Customer Experience Team

Helpful 3
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Photo of Maria P.
170
14
40

9 months ago

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Customer Experience Team

Helpful 4
Thanks 1
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1 year ago

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47
20
37

3 years ago

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2 years ago

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3 years ago

Caring staff. Experienced. Activities are provided and the best part is "pet friendly" it doesn't get any better

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10 years ago

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6 years ago

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9 years ago

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We moved our 90-year-old mother into The Landing at Carmichael over 3 weeks ago. My Mother and…read morefamily were immediately impressed with the professionalism and friendliness of the staff, as well as the cleanliness and well taken care of facility. She had been in another independent living facility that was one level and it took a bit for my mother to navigate as this is two stories and larger. However, the staff (this includes EVERYONE, the Executive Director Aileen, t Rea in reception, Juan in maintenance, housekeeping and culinary staff, Lily the chef personally introduced herself to us, I wish I could remember all of the names to give a shout out to) have been wonderful, and were always friendly, courteous and helpful and assisted in her learning curve, she has now mastered the route she needs. She loves her unit and the view of the courtyard. The lunch and dinner meals have a lot of variety and use fresh ingredients. My mother is a modified vegetarian, and the culinary staff has worked to make sure she is comfortable with her choices. We shared a couple of minor challenges in her room and the maintenance staff immediately assisted in suggestions resolving them. She is still new and has not taken part in the MANY offered activities but is looking forward to trying them. I also want to mention the other residents have been welcoming as well, which I feel says a lot about the friendly environment the staff strives successfully to ensure.

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Sunrise of Carmichael - retirement_homes - Updated May 2026

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