The people at Carlton Senior Livining were caring and so kind to my mother in her short time there…read more They were flexible as her needs changed. Nancy bonded with my mother and they often laughed together and Nancy listened as she told stories. The whole place was clean and welcoming.

This is long but soooo important if you are considering putting your loved one here. It's taken me…read morethree months to be able to write this. We did our homework we asked all the right questions but the sales pitch vs actual care are not aligned. Carlton, DO BETTER! Make leaders accountable! Or get new ones who are not so jaded. I hope Ally or Kelly don't get people like them when their loved ones are dying. The front line caregivers and staff are amazing for the most part. My Mom had her favorites, for sure. However, the leadership, especially Ally are not great. Ally knows about issues and especially a neglectful nurse named "Kelly" and does nothing. The atrium is understaffed and she know it but does nothing. the last night and last few days with my Mom I spent chasing around med techs, they ran out of morphine, and the room was soooo hot I had my Mom packed in ice packs. The night my Mom died Ally told me over the phone " this is not my first rodeo" and "I wish I could be there". She made me feel like my issues with medication administration, no nursing support and zero follow up with hospice was normal and perfectly ok. She stated that since my Mom was comfortable that minute everything was fine and it's ok for meds to be late. She just doesn't care enough to make changes and resolve systemic issues. She made that night as bad as it could be. The night my Mom died is the worst night of my life and Carlton stole my last hours with my Mom. I was fighting to get Carlton to manage her meds so I knew she would stay comfortable. I have never been so tired or fought so hard. part of the sales pitch was that the leadership team had been there a longtime. this is not a good thing in my opinion especially since everyone reports to ally and they all just go with the flow. No accountability for Ally as far as I could tell. We paid a premium, like outrageous, amount of money for medication management and administration just to call staff and physically go find them to make sure meds were given on time and as prescribed. They lost control of, and never administered, vital antibiotics and meds to make her less anxious. They stalled on calling hospice and calling 911. My Mom ended up in ER for several days. Carlton told us things would get better if we went with their preferred hospice so we switched and it just got worse. At the end, family and friends were there 24/7 with my Mom because we had such low confidence that Mom was ok and getting her comfort meds on-time. "kelly" was the nurse was on duty the night Mom died and ignored multiple calls for help from staff and from me. The sales pitch and staffing promises and claims of 24/7 phone is just not true. this is not an isolated situation but one night around 2 am my Mom called me (which wasnt unusual because she had been confused the days before this because of her UTI and sundowners). She was crying and said she was on the floor and no one would come help. I called and called, no one answered, finally got someone who said they would check on her and call me back. no one called back and I couldn't get my Mom on the phone so I ended up getting in my car to drive over to make sure she was ok. She was in her bed but one of the staff later told me they found her on the ground. How long was she on the ground?! This was reported to Carlton with no follow up or response. With the major exception of Kelly - the nursing staff and care partners were compassionate and did their best in-spite of not being taken seriously or supported by the leadership team. after it was all over, the hospice company admitted their part and least made an effort to outline the changes they would make so it wouldn't happen to anyone else. Not Carlton, which is why I am writing this review. If your loved one is in hospice or bed ridden I would advise AGAINST this place. I am still heartbroken and traumatized. there we're three employees that night, not leaders and not Kelly, that specifically came in to give me a hug and show kindness and compassion. It meant the world to me and still does. At the time, I didn't know that was going to be my last night with my Mom but I was so relieved that her crappy death was over and I will never have to set foot in that place as long as I live. We did EVERYTHING to make sure she had a better death than our other family members who had the same illness but hers was, by far, the worst! Owners of Carlton need to shake up that leadership team. This should have never happened and as far as I know will happen again because they don't make changes to prevent issues they just run around putting out fires and wearing out the good care partners.

River's Edge is a great place for my parents! They love their apartment, they were able to bring…read morethe most important things from their old home to their new home. The staff has been wonderful, everyone is so friendly. My parents are making new friends and enjoying their new community. The move in process was very detailed, the River's Edge staff was very knowledgeable and walked us through every step. They have shown us nothing but respect and were very transparent about everything prior to moving my parents into the community. I completely recommend visiting River's Edge if you are looking for a great assisted living community for anyone.

My mom stayed with River's Edge for a few months and it was a bad experience from start to finish…read more The communication from the staff was HORRIBLE! When we moved out I left 8 messages to establish what was needed for the move out procedure and NEVER got a response, they just charged us for a 30 day notice with ZERO communication whatsoever. If you're going to spend $8k per month, this is not the place. They are not forthcoming at all and do not respond to messages unless it's in their advantage to do so. I offer 2 stars because they did set us up with a good care team that was NOT associated with their facility, and there was some follow up involved with my mom's care and hospital visits. But all in all, the management is not worth the price tag.

We are so grateful for the exceptional care Mom receives at Jazba. At 86 years old, she is…read morephysically healthy and remarkably fit -- her main challenges are related to memory. After three years of living with me, it became clear that Mom needed a higher level of structure, supervision, and social interaction than I could consistently provide at home. I began an extensive search, exploring nearly 40 different care options -- everything from large assisted living and memory care communities to smaller, private board-and-care homes specializing in dementia care. I asked tough questions about caregiver-to-resident ratios, staff turnover, nutrition, movement, music, routines, and social engagement. Jazba quickly rose to the top and became the gold standard by which I compared all other options. Here's why: A Warm, Homelike Environment: Each Jazba residence is a single-family home, full of light, warmth, and thoughtful design. Far from cold or clinical, they're inviting, clean, well-organized, and charming. Visitors and residents alike feel at home the moment they walk through the door. Nutritious, Family-Style Meals: Meals are prepared fresh each day and enjoyed together around the table. The menu follows the MIND diet -- rich in fruits, vegetables, whole grains, and plant-based, high-fiber foods -- supporting both brain and overall health. Meaningful Daily Activities: Every day includes music, art, gentle exercise, fresh air, and light occupational therapy. Holidays, birthdays, and life milestones are celebrated with joy and creativity that rivals any kindergarten class -- in the best way possible. Field trips between homes build a sense of community and connection among residents. Unconditional Acceptance: Residents are met with patience, dignity, and respect -- always. Whether a story is told for the third time or a memory gets fuzzy, staff respond with kindness and compassion. This culture of acceptance extends to everyone in the home. After just a month at Jazba, my mom began speaking to me with more warmth and tenderness than I remember from my youth -- a transformation that still moves me deeply. Compassionate, Competent Care: The staff are not only incredibly kind, they're highly capable and organized. Detailed records are maintained for every resident, which allows them to tailor care and keep families and medical providers well-informed. Whole-Person Support: What sets Jazba apart is their commitment to the whole person -- not just the diagnosis. My mother is a lifelong Seventh-day Adventist, and her faith is central to her identity. I worried about how she'd feel when she couldn't attend church regularly. Jazba didn't miss a beat: the team helped arrange transportation when possible, and on Saturdays when she couldn't go, they streamed the service on the big TV so she and other residents could participate together. When I visited later that day, I found them making crafts and listening to uplifting music. It was beautiful. Connection and Communication: Every week, I receive text messages and photos of Mom -- laughing, doing light housework (which she adores), creating art, or exercising with others. She's been at Jazba for four months now, and I can honestly say: this is the happiest I've seen her in over a decade.

It's been a year since my mom has been at Jazba and we are over the moon about how wonderful Shane…read moreand her team has been. We love the holistic values and here is mom's bestie Miss Zoe enjoying her spa time. My mom loves to snap pictures and insisted on taking pictures of Zoe (her roommate) I appreciate the responsiveness the team has been to accommodate our requests. Thank you Jazba Care!

Golden Moments Residential Care Home rates above and beyond 5 stars. My stepdad was a resident of…read morethis facility for over 10 years until his passing at 95 years old. Denise Walker (owner), Mackayla (administrator), and all of the Golden Moments staff instantly became a part of our family. The love, patience and caring attitudes shown by all the staff was beyond anything I would have expected in a care home. They welcomed my stepdad with open arms and made him feel like he was home. They did the same for our family when we came to visit him as well. I would not hesitate to choose Golden Moments Residential Care Home for any of my loved ones. Golden Moments is not only a safe and secure facility but also a very clean environment with a homey feel. The personal hygiene of the residents is of the utmost importance to all the staff and in the 10 years my stepdad was living at Golden Moments he was just as handsome and CLEAN as the day he started. The staff remains engaged with the residents throughout the day participating in exercise circles and sing alongs. They play games like Bingo, put together puzzles, and also make art projects to go along with every season and holiday. Holidays at Golden Moments Residential Care Home are marked with special activities and luncheons which are open to all family members to enjoy. I am more than thankful for the time my stepdad spent in the care of Golden Moments Residential Care Home. The love, attention and memories they gave him and my family is more than I could have ever asked for. Linn Williams (daughter of PK Taylor)

Golden Moments Care Home has been a great fit for my loved one who has early onset dementia and a…read moreblessing for our family! The caretakers are engaging, personable, and truly care about the residents. Whether it's exercise circle, outdoor walks, or helping each resident with other activities of daily living, Golden Moments Care Home has been a bright light in an otherwise dreary experience (this is not our first care home / living facility experience). The administrator is detail-oriented, calm, professional, and keeps me and my family in the "know" about happenings at the home and about our loved one. She also helps support our family by attending appts and also scheduling non-medical appts. like hair cuts! Overall, our experience has been GREAT and we're so happy to be part of the Golden Moments Care Home family!

Very caring staff. Treats our relative with much kindness and compassion. The director is so…read morewonderful and considerate to our family. It's like home at Ivy Park.

From the owner: Welcome to Ivy Park at Sacramento. Located in the lively city of Sacramento within minutes of the…read moremajor interstates and the banks of the American River, Ivy Park at Sacramento brings contemporary culture and history with a vibrant city atmosphere. Ivy Park offers fulfilling and flexible senior living with a range of services for every phase of retirement. From activities and outdoor spaces meant to nourish body and soul, to comprehensive assisted living and memory care for those who need it, the Ivy Park team is here to help our residents live their best lives. We'd love for you to come and visit!

Daniel and his family are warm and genuine people. I toured their home while another family member…read morewas visiting her dad. I asked her how she liked it, and she graciously shared her experience. She mentioned that her dad has been living there for almost a year, and although she lives out of state, she has been able to receive updates, which puts her mind at ease since their family moved him in. Although my mom was never able to move in (she passed away in the hospital), I knew this would have been the perfect place for her. When Daniel found out about my mom's passing, he sent flowers to my family. He truly cares, and I appreciate how involved his family is. During my tour, I was offered a plate of fresh fruit and encouraged to enjoy tea with the family. It's the little details that matter to me. Thank you, Daniel, for being so kind during a tough time in my life.

Daniel who owns and operates this business with his family is amazing. He took my Mom in, in a…read morespeedy and easy manner when we needed to make the move quickly. This place is amazing. The residents there are super nice and we talked to each of them to make sure they enjoyed being there and they definitely did. The place is clean, new and current and the staff is so friendly, professional and responsive. The food is homemade, fresh everyday. This is a family owned well run business and it's apparent that the owner and his family cares for the residents. My Mom already told me multiple times how different family owners spent time with her just talking with her. To me that's above and beyond the call of duty, and she loves it there. They communicate when needed to make sure my Mom is taken care of. I wouldn't hesitate to bring your loved one here.

My mom moved here last year. Looked at some of the bigger places but I am so glad we chose…read moreWaterleaf! Family owned, very low staff turnover, very clean, reasonably priced and great neighborhood. My mom has a private room with a private bathroom and patio. The residents are great and so is the staff. The activities are good too: ceramics, flower arrangement, live music weekly, games, daily exercise, and more. My mom is always clean, well cared for, socially stimulated, and treated great.

This place feels very cozy and comfortable. I'm happy seeing the staff interact with residents and…read moreinteract which eachother in a positive manner. The residents all seem very comfortable and content here. I do recommend this place!

Avoid this facility. My experience was defined by rude staff, total incompetence, and a complete…read morelack of accountability from management. I was left waiting for an extended period with no answers to my questions. If they are this disrespectful to prospective families, I fear for how they treat their residents. Very poor management and questionable professional standards.

I would like to give a 10star review for this assisted living. There wasn't a moment that I was…read moreworried about the care of a loved one in Courtyards care. The administrator and caregivers were informative at all times, and he was always clean and happy for having Dementia. Please consider this building because they deserve all the recognition for their love, and kindness.

My mother has been living in Gramercy assisted living memory care (Tudor house) for a couple of…read moreyears now and I'm still currently happy with the care she receives. Located in Sacramento. The staff has been awesome! I still have zero complaints. I want to give thanks to the new administrator, Toni Jones for making some positive changes. One of the changes made was the parking situation. I work around the corner, and I see my mom every day on my break. In the past I would drive around trying to find a place to park and it would take up some of the time that I could be spending with my mom. Not anymore! The change that was made is the staff park elsewhere. Now visitors can find parking. Parking is no longer an issue. On 5/24, Toni had arranged a "pink and purple candlelight dinner" for the residents and their family members. It was amazing! The food was so good I had thought it was catered in. The dinner was made from their main kitchen. A lot of smiles that evening. What a thoughtful/meaningful event for the residence and their family. Attached are some pictures.

Unfortunately, my parents spent many painful years living in sad, unsafe & neglectful facilities…read morenearby. After my father's death, I struggled to find a safer home for my mother. Right when it seemed impossible, a few in home support nurses recommended Gramercy Court, saying it is the home to their happiest & best cared for patients. By the grace of god, as soon as I inquired, a room became available for my mother. In disbelief we moved her into a lovely, private room with her own bathroom. She instantly made new friends with both residents & staff. She'd text me all day about the excellent food & would video call me every night smiling, in tears over how much she felt cared for. Admin Toni Jones is warm, present, supportive and professional at every turn, and has truly created a home like environment at Gramercy Court with the highest standard of care. A big thank you to her staff, especially head nurse Joanne, who love & advocate for residents like they are family. Gramercy Court has been a safe haven for my mother & one of the biggest blessings of our lives! My family and I highly recommend.

If you are looking for a place that a loved one can be taken care like they are family, Silver Oaks…read moreis the place. Its not anything we ever want to deal with but it does happen. Stephanie and her team are amazing! The treatment my mother recieved there was second to none. They were always very polite and attentive to her needs. Silver Oaks AWESOME!

My Aunt Betty is a current resident at Silver Oaks since May. She is 97 and in poor health but…read morementally very sharp. The staff here are skilled and compassionate. Very competent and strong communicators. The owner is hands on and involved. Although the end is coming, I am comfortable knowing she is in good hands and not in pain. Thank you Silver Oaks.