We are so grateful for the exceptional care Mom receives at Jazba. At 86 years old, she is…read morephysically healthy and remarkably fit -- her main challenges are related to memory. After three years of living with me, it became clear that Mom needed a higher level of structure, supervision, and social interaction than I could consistently provide at home. I began an extensive search, exploring nearly 40 different care options -- everything from large assisted living and memory care communities to smaller, private board-and-care homes specializing in dementia care. I asked tough questions about caregiver-to-resident ratios, staff turnover, nutrition, movement, music, routines, and social engagement. Jazba quickly rose to the top and became the gold standard by which I compared all other options. Here's why: A Warm, Homelike Environment: Each Jazba residence is a single-family home, full of light, warmth, and thoughtful design. Far from cold or clinical, they're inviting, clean, well-organized, and charming. Visitors and residents alike feel at home the moment they walk through the door. Nutritious, Family-Style Meals: Meals are prepared fresh each day and enjoyed together around the table. The menu follows the MIND diet -- rich in fruits, vegetables, whole grains, and plant-based, high-fiber foods -- supporting both brain and overall health. Meaningful Daily Activities: Every day includes music, art, gentle exercise, fresh air, and light occupational therapy. Holidays, birthdays, and life milestones are celebrated with joy and creativity that rivals any kindergarten class -- in the best way possible. Field trips between homes build a sense of community and connection among residents. Unconditional Acceptance: Residents are met with patience, dignity, and respect -- always. Whether a story is told for the third time or a memory gets fuzzy, staff respond with kindness and compassion. This culture of acceptance extends to everyone in the home. After just a month at Jazba, my mom began speaking to me with more warmth and tenderness than I remember from my youth -- a transformation that still moves me deeply. Compassionate, Competent Care: The staff are not only incredibly kind, they're highly capable and organized. Detailed records are maintained for every resident, which allows them to tailor care and keep families and medical providers well-informed. Whole-Person Support: What sets Jazba apart is their commitment to the whole person -- not just the diagnosis. My mother is a lifelong Seventh-day Adventist, and her faith is central to her identity. I worried about how she'd feel when she couldn't attend church regularly. Jazba didn't miss a beat: the team helped arrange transportation when possible, and on Saturdays when she couldn't go, they streamed the service on the big TV so she and other residents could participate together. When I visited later that day, I found them making crafts and listening to uplifting music. It was beautiful. Connection and Communication: Every week, I receive text messages and photos of Mom -- laughing, doing light housework (which she adores), creating art, or exercising with others. She's been at Jazba for four months now, and I can honestly say: this is the happiest I've seen her in over a decade.

It's been a year since my mom has been at Jazba and we are over the moon about how wonderful Shane…read moreand her team has been. We love the holistic values and here is mom's bestie Miss Zoe enjoying her spa time. My mom loves to snap pictures and insisted on taking pictures of Zoe (her roommate) I appreciate the responsiveness the team has been to accommodate our requests. Thank you Jazba Care!

A very good friend of mine lives here, thus this review is coming from a visitor…read more Food: I really enjoyed lunch. There was a large variety. It was great to get a drink, main course, and dessert. In addition the price is fantastic for visitors and if you just drop by they will still serve you even though they would prefer you to make reservations. Dining Area: It was very pleasant. It was like being at a restaurant. They have table cloths for lunch and put real linens on for dinner. Getting in and out is easy once you figure out the gate code and know to enter in afterhours the side door. Living here is a real learning curve for all. Residents: Some are more pleasant than others, but that's always the case with neighbors. Management: Just changed while we were in the process of helping my friend move in. Now they have open eating till 7pm. We haven't been here long enough to see all of the changes, especially since we just moved in. Rooms: Are like mini apartments. Living room, mini kitchen, bedroom, and private bathroom. The door has a door knocker that you can use if you are in the hallway. It really feels like an apartment. Inside there is a very nice balcony that looks out to the river.

This is a delayed review. I found my notes and decided I needed to put this out there. First of…read moreall, I eventually found out that this place is investor owned and anytime you have that it is all about the mighty dollar and how cheaply you can run it. We placed our mom in the facility based on prior experiences, albeit a few years before that, from her friends. We checked in on a Saturday which they knew in advance. The room key didn't work, the locked drawer in the bathroom key didn't work because the drawer was broken. The bathroom sink faucet sprayed water all over the place when turned on. The marketing representative met us and gave us the key. There was never a nurse to check in and evaluate our mother as is per protocol when arriving to an assisted living facility. Out mother was total care needing assistance to do everything and we were paying top tier level fees and an "additional" fee on top of that as the points exceeded the highest tier. Never mentioned during signing. The handbook had no info on wi fi hookup password or even a menu. The front desk person, who was eating at the desk, didn't know or who to ask. Over the course of the next week we were there every day because staff was not checking on her every hour as we were paying them to do. The care aides were called, even with us sitting there, and it took them an hour to arrive. Then the request was made for the medication that had to be managed and she had to notify the med tech. That took another hour. By then the next medication was needed and resulted in more delays. Took two requests to get the nurse; not sure if it was an RN; to come evaluate my mother as you would expect. Also to complain of the lack of care as promised. Food brought to the room was placed in a bag. Our mother needed assistance to open it and they just left it. Care giver was asked to do bathing and they had to leave and go ask a supervisor. How is this not noted? Caregiver wouldn't move commode from bathroom to bedroom. A caregiver answered during the night and told my mother that she was the only one for two floors. Another one was 7 months pregnant and the only one at night and couldn't do any lifting at all. We over heard on entry two employees talking in a break room while we waiting by the elevator. One said he would never have his family here. And then they saw us and tried to retract what they had said. Not great when you were in the middle of moving the furniture into the facility. No care plan was ever transferred to the chart and the nurse came back the next day due to illness. Who was covering for the nurse out sick? No care plan given to us in writing. Asked repeatedly for copies of the documents signed prior to arrival. Ability to reach the director was close to impossible. Phone calls to facility sent us to voice mail with no call. eventually was able to find the email contact via the California department listing. We stated we were taking our mother out of the facility for her safety on that Friday. Never able to speak to her. We felt we would lose our 30 day minimum notice fees but it didn't matter as all we cared about was her care and safety. Eventually they gave us back all of the entry fee and rent/fees/care fees minus the one week that she stayed there. I WOULD NEVER TELL ANYONE TO GO TO THIS PLACE! In fact I have told people to tell other people. I don't know how people can sleep at night knowing what goes on in their place of employment. How can they work there? I know of people who had issues as well that I won't go into detail here. I am sure you can call the state and find all of the complaints that have been lodged against them.

After multiple strokes and other serious health problems forced her to move to assisted living, my…read morebest friend definitely needed and deserved a place that felt like home. Susan lived in a number of AL facilities over a period of several years but would ultimately move out. She experienced a lack of adequate staffing as well as poor management, lack of follow-through, rude and unmotivated employees, and problems with medication and basic care. Thankfully, we found Tina and the Village at Heritage Oaks! Susan now lives in a great apartment, has plenty of friends, and enjoys creative and unique activities. The dining room serves excellent cuisine, and the staff members are supportive, skilled, responsive, and dedicated. They clearly love the residents and, most importantly, they treat each person as a unique and valuable individual. Thanks to Tina and the amazing a a staff, my best friend is a HAPPY woman. What a tremendous gift, and it is so wonderful that Susan finally has a real place to call home.

If there is a way to give 0 stars, I would. As a physician, I've taken care of really sick patients…read moreand helped families put their loved ones in skilled facilities and assisted living. From the outside view this facility looks amazing, however, it was anything but amazing. My dad fell multiple times and I was never notified. Majority of the time, my dad was not even transported to a medical facility for proper assessment which is what is supposed to happen, considering they don't have a registered nurse or a physician there to make an assessment. Mind you, my dad is on a blood thinner and could have bled internally. They were weeks. My dad did not get a shower and smelled like a dead corpse. My dad was confused for four days and the facility made an independent decision that it was UTI and thus did not transport him to the hospital. It wasn't until the geriatrics nurse practitioner from his regular doctors office visited him and found him confused and with a fever. When my dad went to the hospital, not only was he septic, but he also had a hemoglobin of 5.5 requiring multiple blood transfusions and invasive work up which included EGD and colonoscopy to look for the bleed. I brought up this issues with the facility multiple times with multiple care, meetings without success. I asked for my money back, and now Edward Kaiser, and the representative for the facility is giving me the run arounds and using intimidation tactics.

I went to Citrus Heights Terrace and actually meet with Toni Jones, and she is exceptionally…read moreknowledgeable and very friendly. She is very professional and you can see she cares a lot for not only the residents but for us as families. From what I saw the community looks good, smells good and is very beautiful inside. The tree up with Valentine's Day ornaments is amazing and great for the residents. Toni Jones keep doing what your doing cause your doing an amazing job. Thank you

My mom lives here. The place is nice and clean and the food is pretty good. One of the top people…read morethere is Ashly, she is great and communicates with me all the time about my mom, that is so important. The entire staff is very friendly and loving with the residents. I super appreciate them! Kimberly

I have been searching for a retirement home for my parents in the east Sacramento area. We need a…read moreplace that offers both independent living and assisted living. We'd like to see them able to stay in the same facility should they need memory care down the road. We contacted "A Place for Mom" and Michael gave us a list of places to tour. In addition to looking at the rooms, amenities, activities, etc I want to see current residents and talk to them. Do they look happy? Are they interested in engaging in conversations? How do they interact with the staff? Atria Charmichael Oaks was by far my best experience on a tour. The staff members were friendly and professional. The residents we encountered along our journey were charming and happy to share their experiences and recommendations for staying there. Residents were active, we encountered people dining, playing games, taking walks, doing laundry, every area had someone utilizing it. Allison went above and beyond to show me every facet of the facility. Food service was welcoming to our needs for a vegetarian diet. Everything we need is here when my parents are ready to move. We discussed the negative Yelp reviews and my concerns after reading them. The residents I met certainly did not reflect the negatively I found in some of these reviews. I was assured there had been staff changes and the current team is working well together to put the resident's needs first. Sadly people tend to review the negative, not the positive.

I just did a tour of the assisted living and the interior has been remodeled, looking fresh and…read morenew, and I was told more is coming. It was elegant, appeared modernized and fresh, but still homey. A few lovely and elegant antiques remain here and there, but they don't distract from the fresh look. I spoke to a couple residents who said they loved it. The place was peaceful and quiet other than a group leaving for an event. I was given some respite information and literature, and the price was laid out clearly along with minimum stay, provided in writing so that any financial disputes should be easily settled. The Director's followup was supportive of my unique needs and staff was very kind. I am very glad I reached out to Caring.com to find this hidden gem in a good location. The only piece missing for me was a swimming pool. Definitely worth a look. Note that many of the negative reviews here are quite old and should probably be dropped to be fair, as the Director's name has changed from those mentioned and the descriptions are not aligned with the upgrades I saw.

My siblings and I cared for mom at home for as long as we could. We found what we thought was a…read moregreat place; things started deteriorating. We moved mom to Waterleaf and I just love it. The staff is wonderful, the owner is there almost every day. They are on top of mom's care and physical needs. I noticed mom's phone was away from her chair, I asked them if it could be moved next to her, it was done in ten minutes. The other facility made me ask for three weeks, several calls, numerous staff and they still didn't do it. I was fed up with the inept care mom seem to be getting. Once we moved her we found numerous issues on her body. Waterleaf has been wonderful, I can't praise them enough. They call us and keep us informed of any changes. I keep pinching myself, it is such a dramatic change. This is a wonderful place!

My mom moved here last year. Looked at some of the bigger places but I am so glad we chose…read moreWaterleaf! Family owned, very low staff turnover, very clean, reasonably priced and great neighborhood. My mom has a private room with a private bathroom and patio. The residents are great and so is the staff. The activities are good too: ceramics, flower arrangement, live music weekly, games, daily exercise, and more. My mom is always clean, well cared for, socially stimulated, and treated great.

Making the decision to move a loved one into memory care is one of the hardest decisions a family…read morecan make. From the moment my grandma moved into Oakmont of Carmichael, we knew she was exactly where she needed to be. Lindy, who oversees the facility, is truly exceptional. She is kind, compassionate, accommodating, and genuinely cares about both the residents and their families. During every interaction, she made us feel heard, supported, and valued. Her leadership is reflected in the culture of the entire community. What stood out most to me was the staff in Memory Care. Every single person went above and beyond for my grandma. They were attentive, patient, loving, and treated her with dignity and respect. It never felt like they were simply doing a job--it felt like they truly cared about her as a person. As a family member who spent a great deal of time at the facility, I had the opportunity to get to know many of the caregivers, staff members, residents, and families. The warmth and genuine kindness I witnessed every day was something special. My grandma loved living there. There were always thoughtful activities to bring joy to the residents, from fun events like Mocktail Mondays to musical guests and entertainment throughout the week. The staff work hard to create meaningful moments and a sense of community for everyone who lives there. As my grandma's health declined, the care and compassion shown to her never wavered. Knowing that she spent her final days surrounded by people who genuinely cared about her brings our family an incredible amount of comfort. We will never forget the kindness, patience, and love that was shown to her during that time. To everyone at Oakmont of Carmichael: thank you. Thank you for caring for my grandma, for treating her with dignity, for supporting our family, and for making a difficult chapter of life a little easier. You made a difference in her life and in ours. She loved it there, and we will always be grateful that she called Oakmont home.

Putting your loved one in a care facility is never easy but Oakmont Carmichael has been good for…read moreus. My mother in law has been in Oakmont Carmichael memory care for a year. The facility is frequently cleaned and they provide lots of activities. The staff is kind and the Executive Director is amazing. She really tries to meet family needs with empathy. The food is better than you would expect and I have lunch here regularly with my mother in law. The central courtyard and outside gardens are well kept and peaceful. My wife has made friends with others dealing with their parents in memory care and it has truly been a community.

Greenhaven Estates took good care of my aunt for the year half or so that she was there. She…read morestarted in Assisted Living in a one-bedroom apartment. The meals were served graciously and always smelled and looked delicious. The med techs were helpful w arranging medical transport when needed. There were many opportunities for outings to stores, restaurants, and field trips. There were activities and visiting musicians, animals, speakers, etc. Eventually my aunt required the memory care setting and we were able to move her to a room on that side. The staff there was caring and warm. There is room for walking, a leafy inner courtyard, and appropriate art, music and exercise activities offered to residents. As my aunt needed hospice, she was cared for, fed, kept clean and tended to with compassion. It cannot be an easy job, caretaking, yet the staff managed to be loving and warm. The facility is in the process of being updated. In my observation over my aunt's time there, I see constant effort to provide a fine home for those in need of assistance.

If you are considering placing a loved one at Greenhaven Estates, I strongly encourage you to…read moreresearch the facility carefully and consider all available information before making a decision. According to publicly reported court records and news coverage, the facility was previously involved in a wrongful-death lawsuit involving a 100-year-old resident who wandered outside from memory care and later died from hypothermia. A Sacramento jury reportedly awarded significant damages to the resident's family. Information about that case is publicly available and worth reviewing when evaluating the facility. Separately, my family had our own experience with the facility while my aunt lived there for nearly two years. During that time, we personally observed several issues that concerned us. At one point my aunt experienced a fall in her apartment and, based on what she and our family were told, she remained on the floor for several hours before assistance arrived. Afterward, there was still visible blood on the flooring that, from what we could see, had not been properly cleaned. Two months ago my aunt suffered a stroke and had to be transferred to a higher-level care facility. Her partner still lived in their two-bedroom apartment, so rent continued to be paid while we worked through the transition. When family members returned later to collect my aunt's belongings, we found that the bathroom had not been cleaned since she left. There was still waste in the toilet that appeared to have been there for an extended period of time. Seeing that condition was very upsetting for our family. There were also communication issues with administration regarding the required 30-day move-out notice. My father was initially told by a staff member that the notice had already been handled, but later the acting administrator told him it still needed to be submitted in writing. This created confusion and additional stress during an already difficult time for our family. While we were at the facility removing my aunt's belongings, we had an uncomfortable interaction with a staff member. The tone of the interaction was confrontational, and during the exchange I was called a derogatory slur referencing my sexual orientation. That experience was extremely upsetting and not what anyone expects when dealing with a facility responsible for caring for elderly residents. Throughout the remainder of the time we were there, several staff members came by repeatedly while we were moving items, which made the situation feel tense and uncomfortable. Based on these experiences, our family ultimately decided to move our loved one to a different facility where she could receive the level of care she needs. Every family's experience may be different, but ours raised serious concerns about cleanliness, communication, and professionalism. For that reason, we are also submitting our concerns to the appropriate California oversight agencies so they can review the situation. Choosing a care facility for a loved one is an important decision. I strongly recommend visiting facilities multiple times, asking detailed questions, and reviewing public records before making a choice.